Oak Lodge Care Home

2 Peveril Road, Duston, Northampton NN5 6JW
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9.3 55 Reviews
  • Oak Lodge Care Home, Northampton
Oak Lodge is long established and has gained an enviable reputation for care of the highest standards. It is a stone build home of exceptional character; a detached property set in charming gardens in Duston Northampton; recently refurbished.

Close attention is paid to facilities, services, accommodation. Great importance is given to training staff and is continuously updated to provide a safe and pleasant living experience for service users.

A full activities programme is provided by the coordinator.

All meals are wholesome and home cooked, prepared daily by the home's qualified chefs.

Every service user is given person-centred care with individual digital care plans.

They are registered with and inspected by CQC, reports of the last inspection can be seen on their profile.

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Care Provided by Oak Lodge Care Home

  • Primary Care Categories
  • Dementia
  • No Medical Intervention
  • Older Person Care
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 36 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Owner
  • Restgate Ltd
  • Person in charge
  • Daksha Desai (Manager)
  • Admission Criteria
    • Social Services funded with top-up and privately funded
    • Ages 65+
  • Room Information
    • Single Rooms (30)
    • Couples/Companion Rooms (3)
    • Single Rooms with ensuite Wet Room (16)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2006
    • Last Refurbishment: 2017
    • Number of floors: 3

Funding & Fees Guide for Oak Lodge Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

  • The fee range is only an indication at basic rates, each individual prospective Resident is assessed by us prior to admission and regularly once a Resident at Oak lodge. This process would then determine the level of care required and the fee chargeable to reflect this.
    A top-up on the Social Services expected to pay is required to be made by the Next of Kin to bring the fee to the assessed rate.
    Call the Manager anytime for further information, also For RESPITE CARE please contact Manager - 01604 752525.

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Relatives, friends and any other visitors welcome any reasonable time of the day. Staff will always be too happy to show visitors around or if visiting a friend/relative, to take visitors to a resident.


  • Parking

  • The home has ample parking off the street and overflow on the side street, free of any charges.


Oak Lodge Care Home Reviews (55)

Total of 55, showing 1-20
9.3

Oak Lodge Care Home has a Review Score of 9.3 (9.344) out of 10, based on 9 reviews in the last 2 years. Over all time Oak Lodge Care Home has 55 reviews.

Overall Experience

  • 32
  • 21
  • 2
  • 0
  • 0

Date Published

55
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46

Review from Biddy E (Cousin of Resident) published on 1 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

August 2022 my cousin could no longer cope on his own. He went into Oak Lodge Care Home and immediately felt at home. All the staff were very friendly and caring. He was given help with his personal hygiene, any worries he had were talked through and solutions found. He wasn't very sociable but with
encouragement he did venture down to the lounge and took part in some activities. If he didn't feel well or had a pain, carers were on to it and if necessary the doctor was called. This was exactly what he needed at this time. He was certainly cared for extremely well.

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Review from E R (Resident) published on 17 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

This is a nicely situated home in a pleasant area. The staff are all friendly and very helpful. They will help you with any problem if needed. The carers are efficient and polite. The drinks are with a lot of choice and the food is nice, also with choice.

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Review from I W (Resident) published on 13 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have been a resident for two years.
Very happy with service.

Reply from Daksha Desai, Proprietor at Oak Lodge Care Home

Thank you for your positive review of the service. Very glad that you are happy and comfortable at Oak Lodge. Please speak to the manager, should you have any concerns, and we shall try our best to put things right!


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Review from N B (Son-in-law of Resident) published on 27 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very happy to see my Mother-in-law settled in nicely. The staff are friendly, even got offered a cup of tea and cake. Clean and tidy and she's happier than living alone.

Reply from Daksha Desai, Proprietor at Oak Lodge Care Home

Thank you for your positive review. Please contact the Manager or Deputy without hesitation, should there be any concerns. Thank you.


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Review from T B (Grandson of Resident) published on 26 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My Nan is happy here, she has new friends and she sings a lot. I was unsure how I would feel visiting her but since I arrived I felt good about the home. Everyone was being cared for well, Nan remembered me!

Reply from Daksha Desai, Proprietor at Oak Lodge Care Home

Thank you for your positive review. Staff at Oak Lodge work hard to create a safe and cheerful environment for our Residents.


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Review from K E (Daughter of Resident) published on 26 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Oaklodge will do whatever is needed to help settle you in. My Mum needed lots of modifications for her to be able to move in with them, but they found a way and now Mum is the happiest she has been in a long time with her new friends.

Reply from Daksha Desai, Proprietor at Oak Lodge Care Home

Thank you for your positive and encouraging words.


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Review from R J (Friend of Resident) published on 17 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are great; they keep me really informed.
They make my friend feel like he is being listened to and is well looked after.

Reply from Beckie Wood, Home Manager at Oak Lodge Care Home

Thank you so much for your review. We try very hard at Oak Lodge to hold an open-door policy which allows staff and management to keep families and next of kin up to date. We are very happy he feels he is being listened to.


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Review from J V (Daughter of Resident) published on 27 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Oak Lodge is a small care home which is exactly what we needed for my mum. She has been here 5 weeks and whilst it has taken her a while to settle in, she is well cared for and has stimulation from activities., the company of other residents and also a lovely room to have quiet time in. It has more
of a homely feel than the nursing home she was in previously.

Reply from Beckie Wood, Home Manager at Oak Lodge Care Home

Thank you very much for your review. We are glad you are enjoying the activities; we try our hardest to tailor these to meet the resident's needs to ensure enhanced engagement.


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Review from E L (Resident) published on 12 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since coming in April 2003, I find the home satisfactory, wonder how they do it, it's really marvellous.
I think, myself, it's very good.

Reply from Daksha Desai, Proprietor at Oak Lodge Care Home

Thank you for the review; we endeavour to provide the best service possible to provide a safe and comfortable environment; with a very good staff team.


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Review from Andy B (Son-in-law of Resident) published on 7 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

September 2022 - 95 year old father-in-law visited for one week respite care. This was his first ever visit to a care home. The care and support from every member of staff was absolutely faultless. On top of the daily three meals, he was regularly offered tea/coffee and biscuits, and his last day was
finished off with a few games of dominoes (One of his favourite games). Well done to all staff; my wife and I were well impressed. If there is a negative it would be the room he was in, although it was a nice room with a TV, and en-suite bathroom, unfortunately, it was on the top (second floor). There is a lift but there are a few steps down from the room to get to it. If there had been a room available on the ground floor the respite visit would have been perfect.

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Review from Jane O (Daughter of Resident) published on 21 January 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum moved into Oak Lodge Care Home in September 2021 which was a difficult time with Covid and the restrictions as we were unable to view in person. We took a gamble after a video tour and Mum moved in. I can honestly say it was the best move for our mum. She is very happy and tells me all the time
how kind the carer’s are towards her. Whenever I have a query I always get a prompt response. Oak lodge is like a family and feels like it when you walk in to visit. There is always a warm welcome. Well done to the manager and staff. You all do an amazing job.

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Review from Lisa H (Daughter of Resident) published on 21 January 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my mother moved into Oak Lodge Care Home at the latter part of 2021 we have found the management team and the staff to be amazing. From the assessment to her moving in the whole process put us all at ease, and from the offset she was made to feel very welcome and at home. It truely is a home from
home, whilst remaining professional and caring. We are regularly updated with emails and love to see all of the activities on social media, the residents look like they all enjoy them, this was one of the things my mum particularly wanted. Despite the restrictions with Covid, we have been kept up to date with all changes to visiting which we totally understand as the priority is protecting the staff and service users. We are more than happy with the standards and service that my mum receives.

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Review from Daniel K (Grandson of Resident) published on 21 January 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandmother has now been at Oak Lodge for a few months. The whole process of moving her there was very straight forward and the staff took account of her needs as well as likes/dislikes from the outset. There are always plenty of activities during the day, and I know she enjoys interacting with other
residents. The staff always treat her with respect and keep us up to date with how she is doing.

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Review from Rebecca K (Granddaughter of Resident) published on 21 January 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Grandma has lived at Oak Lodge Care Centre since September 2021 and has been extremely welcomed and has settled in very well. This was the 3rd care home she had been in in a year and by far the best. I can definitely relax now I know she is being well looked after. As a family, we are kept up to
date with covid procedures and protocols and I feel that my grandma is being kept very safe. There is lots of daily activities that she can join in and encouraged to join in with as well, the best bit is being able to see her joining in daily on social media. Since being there my Grandma is always dressed immaculately with her hair and nails done and I feel is being well looked after. The only negative I feel that sometimes her room is untidy with laundry not put away or the floor hoovered. Overall I am extremely pleased with the care my Grandma is receiving. Thank you to all the staff and management at Oaklodge.

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Review from P C (Daughter of Resident) published on 21 January 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum became a resident in November 2021, following a weeks trial visit beforehand. Her dementia diagnosis reached a point whereby the family felt that despite excellent care at home, she would be safer in a setting with 24-hour care and the company of others. Mum agreed to this but did waiver in the
build-up to the move. I was able to settle her into the home and get her very pleasant room set up to include treasured belongings and keepsakes. Unfortunately, Covid has meant that visits and indeed visitors have intermittently been limited, but with each successive visit, I have personally noticed an improvement in Mums temperament and wellbeing. She enjoys the food, has joined in with various activities (including exercises, crafting and cooking) and enjoys warm relations and good-humoured banter with staff. Sometimes it is difficult to get through by phone but the Manager promptly responds to emails. It’s a relief to us all to know that Mum is happy.

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Review from Gina P (Daughter of Resident) published on 20 January 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father moved into Oak Lodge Care Home summer of 2021, he settled in well, I’ve visited most weeks since and have found the staff helpful and attentive. I’m welcomed every visit and find my father in good spirits. I find the contact between the home and myself when he has problems like a fall are
excellent and continue to feel as much a part of my fathers care. Friendly, helpful and kept clean.

Reply from Beckie Wood, Proprietor at Oak Lodge Care Home

Thank you very much for this review. We take great pride in caring for our residents and their families. We appreciate your feedback and continuing support to the home.


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Review from Kenneth F (Husband of Resident) published on 31 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has been at Oak Lodge for three months now, and prior to her moving in, I spent hours searching for a suitable home for her. I chose Oak House, and I am so pleased I did; it is just what I was hoping to find, it is a perfect place for her needs. This is a perfect opportunity to thank the whole
staff for the care a dedication they freely give to my wife. I am also impressed with their willingness to keep relatives up to date with her care. I know my wife is happy here, and that makes me very happy too.

Reply from Daksha Desai, Provider. at Oak Lodge Care Home

Thank you very much for your kind words! The team at Oak Lodge give their best to create a safe and comfortable environment for our residents and their visiting loved ones.


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Review from Robert J (Son of Resident) published on 16 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Can't thank the care home enough for their care and dedication, not just for my mum, but towards us also. They are always helpful and try to keep everyone upbeat. They are very sympathetic to both the needs of Mum as the resident and us as relatives. They try very hard and seem to build genuine relationships
with the residents. To say they create a safe environment and a home from home is all we want and ask as consumers.

Reply from Beckie Wood, Home Manager at Oak Lodge Care Home

Thank you very much for your kind words. We try our best to create a safe and enjoyable environment for both residents and all visitors.


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Review from Jenny L (Daughter of Resident) published on 24 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It took a while for Dad to settle in, but he is doing so well now. He looks really well and is finding his feet and his place. The relief of having him so well cared for is enormous.

Reply from Beckie Wood, Home Manager at Oak Lodge Care Home

Thank you for your kind review. We try our hardest to settle residents in, especially in these current times.


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Review from K H (Resident) published on 24 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very kind to me and make me feel very comfortable.

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Current Review Score: 9.3 (9.344)

Overview of Review Score

The Review Score of 9.3 (9.344) out of 10 for Oak Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 9 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.444 for Oak Lodge Care Home is calculated as follows: ( (51 Excellents x 5) + (54 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 108 Ratings = 4.444

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.9 Points relating to the number of positive Reviews for Oak Lodge Care Home is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 36 registered maximum number of service users is 7.2, which has been reached with 9 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 7 Feb 2024

Overall
Requires improvement

  • Caring

    Requires improvement

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

12 Bed Vacancies

posted 24 Feb 2025

Old age Frail needing full time Care, with or without Dementia.Private and Social Services funded to Home's Full rates. Respite care provided; both Social Services funded and Private.


Awards / Recognitions (4)

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Meet the Team (0)

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Frequently Asked Questions about Oak Lodge Care Home

What types of Care is Oak Lodge Care Home registered for?

Older Person Care, Dementia, Respite Care, Sensory Impairment & No Medical Intervention are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Oak Lodge Care Home provide?

Palliative Care, Day Care, Convalescent Care, Physiotherapy, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Oak Lodge Care Home have?

There are 30 Single Rooms and 3 Couples/Companion Rooms.

What are the Facilities & Services at Oak Lodge Care Home?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Oak Lodge Care Home to the centre of Northampton?

2.1 mile(s) as the crow flies, distance by road may be significantly further.