Oak Lodge Care Home

2 Peveril Road, Duston, Northampton NN5 6JW
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9.3 55 Reviews
  • Oak Lodge Care Home, Northampton
Oak Lodge is long established and has gained an enviable reputation for care of the highest standards. It is a stone build home of exceptional character; a detached property set in charming gardens in Duston Northampton; recently refurbished.

Close attention is paid to facilities, services, accommodation. Great importance is given to training staff and is continuously updated to provide a safe and pleasant living experience for service users.

A full activities programme is provided by the coordinator.

All meals are wholesome and home cooked, prepared daily by the home's qualified chefs.

Every service user is given person-centred care with individual digital care plans.

They are registered with and inspected by CQC, reports of the last inspection can be seen on their profile.

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Care Provided by Oak Lodge Care Home

  • Primary Care Categories
  • Dementia
  • No Medical Intervention
  • Older Person Care
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 36 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Owner
  • Restgate Ltd
  • Person in charge
  • Daksha Desai (Manager)
  • Admission Criteria
    • Social Services funded with top-up and privately funded
    • Ages 65+
  • Room Information
    • Single Rooms (30)
    • Couples/Companion Rooms (3)
    • Single Rooms with ensuite Wet Room (16)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2006
    • Last Refurbishment: 2017
    • Number of floors: 3

Funding & Fees Guide for Oak Lodge Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

  • The fee range is only an indication at basic rates, each individual prospective Resident is assessed by us prior to admission and regularly once a Resident at Oak lodge. This process would then determine the level of care required and the fee chargeable to reflect this.
    A top-up on the Social Services expected to pay is required to be made by the Next of Kin to bring the fee to the assessed rate.
    Call the Manager anytime for further information, also For RESPITE CARE please contact Manager - 01604 752525.

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Relatives, friends and any other visitors welcome any reasonable time of the day. Staff will always be too happy to show visitors around or if visiting a friend/relative, to take visitors to a resident.


  • Parking

  • The home has ample parking off the street and overflow on the side street, free of any charges.


Oak Lodge Care Home Reviews (55)

Total of 55, showing 21-40
9.3

Oak Lodge Care Home has a Review Score of 9.3 (9.344) out of 10, based on 9 reviews in the last 2 years. Over all time Oak Lodge Care Home has 55 reviews.

Overall Experience

  • 32
  • 21
  • 2
  • 0
  • 0

Date Published

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Review from Olive B (Resident) published on 12 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am a resident and I enjoy the food, it is excellent. We are very comfortable and we do many activities like artwork and handcrafts which helps to pass the time. And I enjoy living here.

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Review from Annie D (Wife of Resident) published on 5 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

In the two years my husband has lived at Oak Lodge, first for a few weeks respite. He settled, happy with his surroundings and care. When his home circumstances changed, he stayed at Oak Lodge as a permanent resident. His family was happy with the situation as was the management. May I say on behalf
of the family, many thanks for the excellent care.

Reply from Daksha Desai, Proprietor at Oak Lodge Care Home

Thank you for the very positive review, comments and your understanding during the difficult year. The staff and Manager make an amazing team and try their utmost to look after the Residents very well; that's because they love what they do!


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Review from Sue C (Daughter of Resident) published on 29 October 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I can't fault the care given to my mum while she was a resident. Everyone showed her love and dignity. Absolutely superb. Prior to her becoming a resident, the staff helped me to negotiate with social services and the local financing team. During mum's last week of life, I felt as cared for as her.
Staff looked after us both with love, care, compassion and dignity. Thank you!

Reply from Daksha Desai, Proprietor at Oak Lodge Care Home

Thank you for the very positive review and comments.


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Review from P R (Sister of Resident) published on 22 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is being written in the Covid-19 virus global pandemic. At the start of this nation's lockdown, Oak Lodge purchased 3 mobile phones and an iPad giving family and friends more opportunity to speak and Skype with residents. This contact gives to clients the much-needed peace of mind knowing that
they are loved and have not been forgotten.
I find this contact essential as the resident gains family support.
I have always found the staff to be cheerful and friendly.
Helpful to clients.

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Review from C E (Son of Resident) published on 8 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father moved into Oak Lodge in August 2019. He is happy living there. He is receiving excellent care from all the staff. The manager is very approachable and very caring. We have no issues at all with his care and support.
His room is very pleasant and the home is clean and has a good atmosphere.

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Review from Susan D (Daughter of Resident) published on 10 September 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I would certainly recommend Oak Lodge Care Home. Oak Lodge has a lovely homely feel to it. The staff were very caring and compassionate to both dad and ourselves.
Dad always enjoyed home-cooked food and on looking at a care home for dad, I certainly knew that this was important to him. Oak Lodge
certainly provided this. The food always looked and smelt delicious and dad always enjoyed it.
Towards the end of dad's life, Oak Lodge were outstanding. The compassion and empathy they showed towards dad and my family was second to none!
Well done everyone - keep up the good work.

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Review from Michael F (Son of Resident) published on 22 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I can fully recommend Oak Lodge. My mother spent 18 years in the home and the last months the home treated her with great dignity and went out of their way to give extra care in her last moments.

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Review from Stanley C (Son of Resident) published on 15 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Friendly staff, very competent in the care of the residents. All resident's needs are catered for.

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Review from S G (Stepdaughter of Resident) published on 21 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff and management helpful, friendly and approachable. Residents looked after well and supported with minimum staff levels.
Residents needs attended to as and when required. More activities could be provided. On the whole, I am very satisfied with the level of care and attention given to my stepmother.

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Review from Christina F (Daughter of Resident) published on 21 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been a resident at Oak Lodge Care Home for a year now. It was not long before he felt settled, once his books and ornaments were in his room and all these pictures and photos were in place.
I feel confident that my father is being well cared for and all his needs are being met by the
manager and her team.

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Review from Jacqueline S (Relative of Resident) published on 14 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister and brother-in-law were going on holiday on the 98th birthday of my brother-in-law's mother, so I offered to visit her that day. I have visited lots of care homes in my time and there has always been a smell. This home is bright, clean and no smells. The residents in the lounge all appeared
clean and happy. The resident I visited looked so well and contented, it made me so happy as a few months ago, prior to being here, was going downhill rapidly. I cannot tick all the boxes below, as I only experienced some but I intend to visit again.

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Review from W S (Power of Attorney of Resident) published on 4 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

On visiting a dear family friend, on each occasion, I have found him to be happy, comfortable and content. He always looks clean and tidy and nicely dressed. As a result, I can come home from a visit feeling satisfied that he is being well looked after.

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Review from Geoff B (Son of Resident) published on 22 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This care home is more like a small hotel; clean and spotless. The carers have gone out of their way to make my mother at home. So far, I cannot fault this establishment.

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Review from S C (Friend of Resident) published on 11 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Overall I have found this care home provides for all the varied needs of difficult cases, their basic needs are promptly responded to, plus they provide activities for the more able ones. Their level of communication with relatives and friends, respect for residents and their interests/policy in encouraging
contact with the residents family and community is outstanding. Any problems are responded to and changes made. Overall a happy environment for old age.

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Review from Beverley E (Daughter of Resident) published on 24 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has just moved into the home and has only been there a few days, she seems very happy and is settling down very nicely. I was very worried about her going in a home, it's something I never wanted to do to my mum but after only 2/3 days, I know we have made the right decision for my mum. She
is happy and very well looked after. Thanks to the manager and all the staff, I think my mum will have many happy years at Oak Lodge

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Review from Beverley Ann E (Daughter of Resident) published on 20 October 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dear manager and all the staff, I would just like to thank you all so much for the very warm welcome you gave to my mum last week, she is, after only 9 days in your care, so so happy you are all a wonderful group of caring people and I know we have made the right decision for my mum. Also, all the
ladies in the conservatory have made her so welcome. See you all again at the beginning of December with love and many thanks.

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Review from S M (Daughter of Resident) published on 2 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We chose Oak Lodge Care Home for our mother who suffers from dementia because of the welcoming atmosphere, happy residents and impressive management staff. Our stress of coping with our mum and her dementia has been eased greatly, as all aspects of her care are now efficiently managed by Oak Lodge Care
Home, from GP, medication, laundry, personal care etc. Mum loves the meals, she has a lovely room set out very much the same as at home with lots of company. We now spend quality time with mum and we can't praise the staff and management enough! Thank you!

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Review from Gail H (Daughter of Resident) published on 2 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum arrived at the beginning of this week.
We have found the home to be very good. The home has a lovely atmosphere. All the residents look happy and well cared for.
The staff are very friendly and approachable and have helped me to relax more knowing mum is well cared for.
I have no more worries
about mum's safety, medication, glasses, hairdresser and the list goes on.

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Review from Michael V (Husband of Resident) published on 21 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Two weeks respite. A professional operation offering special care for residents. Friendly atmosphere.

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Review from Sally Y (Daughter-in-law of Resident) published on 10 February 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My father-in-law loves being in this care home and is now safe and happy again. All the staff are very friendly and helpful, he loves all the meals, the room he has is warm and clean and a nice size. I feel he will have a good life here.

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Current Review Score: 9.3 (9.344)

Overview of Review Score

The Review Score of 9.3 (9.344) out of 10 for Oak Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 9 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.444 for Oak Lodge Care Home is calculated as follows: ( (51 Excellents x 5) + (54 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 108 Ratings = 4.444

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.9 Points relating to the number of positive Reviews for Oak Lodge Care Home is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 36 registered maximum number of service users is 7.2, which has been reached with 9 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 7 Feb 2024

Overall
Requires improvement

  • Caring

    Requires improvement

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

12 Bed Vacancies

posted 24 Feb 2025

Old age Frail needing full time Care, with or without Dementia.Private and Social Services funded to Home's Full rates. Respite care provided; both Social Services funded and Private.


Awards / Recognitions (4)

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