Orchard House Residential Care Home

155 Barton Road, Barton Seagrave, Kettering NN15 6RT
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8.3 16 Reviews
  • Orchard House Residential Care Home, Kettering
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Care Provided by Orchard House Residential Care Home

  • Primary Care Categories
  • Dementia
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 33 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • R Sons (Homes) Ltd
  • Person in charge
  • Angela Roughton (Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (27)
    • Couples/Companion Rooms (3)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2024
    • Number of floors: 2

Funding & Fees Guide for Orchard House Residential Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £950 – £1,350
    • Self-Funded Residential Dementia Care £1,100 – £1,450
    • RESPITE Self-Funded Residential Care £1,100 – £1,350
    • RESPITE Self-Funded Residential Dementia Care £1,100 – £1,450
  • (these prices are only a guideline, please contact Orchard House Residential Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Operating protected meal times alone, the home is generally quite relaxed with visiting.


  • Parking

  • The care home has a large car park for visitors and a secure sensory garden for residents and their families.


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Orchard House Residential Care Home Reviews (16)

8.3

Orchard House Residential Care Home has a Review Score of 8.3 (8.344) out of 10, based on 3 reviews in the last 2 years. Over all time Orchard House Residential Care Home has 16 reviews.

Overall Experience

  • 11
  • 5
  • 0
  • 0
  • 0

Date Published

16
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13

Review from Chris Y (Son of Resident) published on 25 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident for over 9 months and her physical and mental health needs have been incredibly well served. All the staff, from housekeepers, maintenance and catering staff right down to the managers are amazing - obviously the carers too! There is a strong team spirit and a level of kindness
and compassion that is reassuring even in the most challenging of situations.
There is a clear sense of investment in the home - gradual and ongoing refurbishment and upgrading of facilities including the introduction of technology to keep residents safe. So the rating for the room is only because hers hasn't been refurbished yet, to keep the review accurate - I'll be able to add an extra star soon I am certain.
Visitors are made to feel welcome and staff communicate very well with family in between visits. All the staff go an extra mile or two and there is always a smile close at hand. When things are difficult the professionalism really kicks in and that makes a positive difference.

Reply from Angela Roughton, Manager at Orchard House Residential Care Home

Thank you so much for your wonderful review! Your kind words mean the world to us here at Orchard House Residential Care Home. We are thrilled to hear that you are pleased with the care and attention your mother receives. Our team is dedicated to treating every resident with the love, care, and compassion they deserve, and it is incredibly rewarding to hear that our efforts are making a positive difference. Your appreciation is a testament to the hard work and dedication of our fantastic team, who strive to create a warm and supportive environment for all our residents. We are grateful for your support and trust in us. Thank you once again for your heartfelt feedback.


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Review from Kim C (Daughter of Resident) published on 17 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has been a resident of Orchard House since late April 2023. Having searched for a suitable care home we do not regret our choice. The staff and management are welcoming, helpful, kind and patient with the residents and their families. Mum feels safe, comfortable and cared for. Regular activities
and events are enjoyed by the residents and relatives. There is a homely atmosphere with staff taking time to get to know and support the residents and keep the family well informed. Most residents have access via french doors to a secure garden, a feature which is an added bonus. Well done and thank you Orchard House.

Reply from Angela Roughton, Manager at Orchard House Residential Care Home

On behalf of everyone here at Orchard House we wanted to express our deepest gratitude for the kind and thoughtful review you left for us. Your generous words regarding the outstanding care, homely environment, and fantastic staff have truly touched our hearts. We strive to create a loving and supportive atmosphere within our care home, and it means the world to us that your experience reflects just that. Our dedicated team work tirelessly to ensure all our residents feel valued, comfortable, and happy. Your acknowledgment of their hard work and dedication is incredibly heartening. It is vital for us to create a space that truly feels like home for our residents, and your recognition of the homely environment we have created serves as an affirmation that we are achieving our goal. We believe that a warm and welcoming ambiance is crucial in providing comfort and well-being to our residents, and we are delighted to know that this is reflected in your experience. Thanks again.


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Review from Janet S (Wife of Resident) published on 31 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been in Orchard House for nearly a month now and I am extremely impressed. The manager has been so helpful to me and the staff are so kind and caring. They cannot do enough to make my husband feel comfortable and cared for. They have arranged things like doctors, dentists, opticians,
podiatrists, haircuts etc very quickly. The staff work well together and interact very well making for a peaceful environment. I have already recommended Orchard House and will continue to do so.

Reply from Angela Roughton, Manager at Orchard House Residential Care Home

We would like to express our sincere gratitude for the kind review you recently left for our outstanding care at Orchard House. It truly means a lot to us that you took the time to share your positive experience. Your words of appreciation and support have not only brightened our day but also reinforced the hard work and dedication we put into the care of our residents. Knowing that we have met your expectations and left a favourable impression fills us with a great sense of pride. Please rest assured that we are committed to maintaining the high standards you complimented us on and continually improving wherever possible. Your feedback serves as a valuable source of motivation for our team, and we will strive to deliver even better experiences in the future. Once again, thank you for your kind words and being a valued care partner. We greatly appreciate your support and the opportunity to assist.


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Review from A M (Daughter of Resident) published on 11 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Throughout the lockdown, there have been various changes in visiting arrangements to see my dad and I have been continuously updated on the situation and reassured of the high standard of continuing care given. I cannot thank all of the staff enough for their continued dedication, hard work and love
of their family (my dad included), as this is very much a family unit. The manager has done so much to improve the facilities at the home which has made a huge positive difference to the residents.

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Review from Pete B (Son of Resident) published on 22 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was a resident at Orchard House for over 4 and a half years.
She actually was 95 when she became a resident at Orchard House.
The staff were always very friendly and treated my mum with great respect.
I also think they made a real effort to support relatives when allowed to visit during
the pandemic with the extension which kept visitors and residents safe but at least allowed some contact.
My mum has passed on but Orchard House were still very supportive and helpful.
I would thoroughly recommend Orchard House which has also has benefitted from some modernization.

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Review from Belinda M (Daughter of Resident) published on 22 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care home staff have worked wonders with mum. They do an excellent job with keeping her safe and secure. She is more alert than I've ever seen her and is happy in her surroundings.
Keep up the good work.

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Review from S L (Friend of Resident) published on 27 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

First visit since lockdown and Covid test onsite quick and efficient. Visit in the special room nicely done overlooking garden and orchard.

Reply from Collette Jones, Manager at Orchard House Residential Care Home

Many thanks for your kind words and praise.
Stay safe.


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Review from Grahame H (Son of Resident) published on 7 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Orchard House is a welcoming, bright, professionally run care home, providing my dad with a safe and homely place to live. The staff are very attentive, patient and kind. More importantly, they are positive and enthusiastic, keeping my dad and all the other residents as happy, amused and as comfortable
as possible. A great care home giving me real peace of mind.

Reply from Collette Jones, Manager at Orchard House Residential Care Home

Many thanks for the review and glad you like the visit Centre. I hope you will enjoy the new bar being built as well.


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Review from John D (Husband of Resident) published on 18 December 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Went looking at care homes in January 2020. After looking around Orchard House, my daughter and I were of the opinion this is where my wife would go. The home is located pretty equally between my daughter's and my home. We were impressed by the attitude of the manager and staff. We were able to select
the room where my wife would be residing and also the fact that three little shops including a hairdressers had been erected in the garden area.

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Review from Alison B (Daughter of Resident) published on 2 March 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Management and staff make this a safe and caring place to be. Families are welcomed and their views and ideas matter. Nothing is too much trouble. The whole family is supported.

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Review from N I (Son of Resident) published on 26 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleased with Mother's care. Her diet has been updated recently, with her showing signs of some improvement. All staff are caring and friendly. Much investment is taking place at the home.

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Review from R K (Daughter of Resident) published on 13 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Orchard House staff have welcomed mum and dad, treating them with kindness and respect always. Our extended family are always made to feel welcome and are included in any activities that the residents have the opportunity to take part in, which is lovely. The management is excellent and the support
offered to both my parents and our extended family is faultless. Orchard House is a lovely, caring and friendly care provider.

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Review from A M (Wife of Resident) published on 13 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My family and I are very satisfied with the overall situation regarding my husband being in care. He's very well cared for in every way. He's quite settled now and gets on well with the staff. My only grumble is the room he sleeps incoudl have been a little larger as it's barely a box room. He's never
complained about it at all it's me. It's in new management and is doing well very nice people. We've been very lucky to find such a nice place. Thank you.

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Review from Rodney B (Husband of Resident) published on 26 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From March 2019 my wife who has dementia has been a resident at Orchard House, the care and kindness shown to her and all our family have been excellent in all departments. We can't thank them enough for what they do and will be forever grateful.

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Review from Maryanne T (Daughter of Resident) published on 26 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum is very well looked after which is the most important consideration. Mum says the food is good and staff report she has always cleared her plate.
The new outdoor area is excellent and they have built 4 shops for the residents. Staff are always welcoming and friendly.

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Review from S D (Power of Attorney of Resident) published on 1 February 2016
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

What a homely, caring place! It has a great family feel. Small enough for Mum to recognise both careers and residents, big enough to give her space and variety. Friendly staff, lovely food and always the personal touch. They welcome the resident as well as the family. She had lots of Christmas activities
and seeing the residents joining in at their Christmas party was a joy to behold.

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Current Review Score: 8.3 (8.344)

Overview of Review Score

The Review Score of 8.3 (8.344) out of 10 for Orchard House Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 3 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.7 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.639 for Orchard House Residential Care Home is calculated as follows: ( (24 Excellents x 5) + (11 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 36 Ratings = 4.639

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.705 Points relating to the number of positive Reviews for Orchard House Residential Care Home is based on 3 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 = 3.25

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 33 registered maximum number of service users is 6.6. 3 Positive Reviews ÷ 6.6 = 0.455

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 17 Mar 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Frequently Asked Questions about Orchard House Residential Care Home

What types of Care is Orchard House Residential Care Home registered for?

Older Person Care, Dementia, Respite Care, Physical Disability, Sensory Impairment & No Medical Intervention are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Orchard House Residential Care Home provide?

Palliative Care, Day Care, Convalescent Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Orchard House Residential Care Home have?

There are 27 Single Rooms and 3 Couples/Companion Rooms.

What are the Facilities & Services at Orchard House Residential Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Ground Floor Accommodation only, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Orchard House Residential Care Home to the centre of Kettering?

2.0 mile(s) as the crow flies, distance by road may be significantly further.