Redclyffe Residential Care Home

1 Pightles Terrace, Rushden NN10 0LN
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9.6 14 Reviews
  • Redclyffe Residential Care Home, Rushden
Redclyffe Residential Care Home is perfect for those seeking a place of comfort and care for their loved ones. Redclyffe’s person-centred approach provides high quality care, tailored to each individual’s needs. The home puts the care of their residents at the forefront of everything they do.

The team at Redclyffe are experienced staff, who have provided care to the elderly for over 17 years, since 2005. It is a residential home for the elderly, some of whom may have physical disabilities or dementia. The home prides itself on its staff members who are dedicated, long-term carers with a wealth of experience and training in their field. Redclyffe do not hire agency staff as they believe in training and investing in their fantastic staff members.

The high level of care at Redclyffe is demonstrated by their CQC ratings, with the home achieving ‘Good’ on all categories for their previous inspection which had no requirements or recommendations (October 2019). The home aims to provide a warm, welcoming and friendly atmosphere for all residents and their loved ones whilst still maintaining the highest quality of care.

Redclyffe is based in Rushden, Northamptonshire, in a beautiful Victorian home. 28 bedrooms, most offering ensuite facilities, provide a comfortable and safe environment for your loved ones.

Facilities of the home include three sociable living rooms, a quiet room, a beautiful garden and daily activities organised for the residents to enjoy. Residents can eat from a nutritious menu of home-cooked meals, with all dietary or healthcare concerns catered for.

Redclyffe always ensures residents and family get to spend time together, allowing you to visit your loved ones when it suits you and putting on year round activities for all to enjoy. The home aims to provide the highest quality residential care for its residents and is the perfect place for your loved ones to be cared for.

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Care Provided by Redclyffe Residential Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 29 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Vinod Nair (Home Manager)
  • Admission Criteria
    • Self-Funding Residents, NHS referrals & Council-Funded Residents
    • Ages 65+
  • Room Information
    • Single Rooms (27)
    • Couples/Companion Rooms (1)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2023
    • Number of floors: 2

Funding & Fees Guide for Redclyffe Residential Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,050 – £1,100
    • Self-Funded Residential Dementia Care £1,050 – £1,100
    • RESPITE Self-Funded Residential Care £1,050 – £1,100
    • RESPITE Self-Funded Residential Dementia Care £1,050 – £1,100

  • These prices are only a guideline. Please contact the home for more specific information.
  • (these prices are only a guideline, please contact Redclyffe Residential Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Redclyffe has a flexible visiting policy, visitors may visit at their own convenience. If requiring a tour of the home, visitors may prefer to make an appointment with the manager. Please call the home to arrange this.


  • Parking

  • Redclyffe has parking available onsite. Visitors are welcome to park anywhere in front of the building. Alternatively, there is parking on the street.


Redclyffe Residential Care Home Reviews (14)

9.6

Redclyffe Residential Care Home has a Review Score of 9.6 (9.554) out of 10, based on 9 reviews in the last 2 years. Over all time Redclyffe Residential Care Home has 14 reviews.

Overall Experience

  • 11
  • 3
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Date Published

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9
5

Review from P L (Respite Resident) assisted by family/friend published on 25 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I was discharged to Redclyffe from the hospital. I was disorientated at first but that staff made me very welcome. All my care needs were met and I made friends. The home is very clean and the carers are kind. I felt safe, if a little bored, as there were not enough activities. My strength and mobility
improved during my stay thanks to the care I was given.

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Review from J G (Daughter of Resident) published on 22 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum was discharged to Redclyffe from hospital and stayed for 15 weeks. In that time she settled well into the home's routine and got to know the staff. There was minimal staff turnover and without exception, carers were kind, responsive, efficient, and welcoming. Redclyffe is well run and I quickly
gained confidence in the staff and manager. There was no activities coordinator which negatively impacted the facility of day to day experiences. Communication was excellent. I was getting my head around the care system and the manager was very helpful.

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Review from D R (Daughter of Resident) published on 8 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers are amazing with Mum, 100% committed to personal care. We chose the home because of the staff and the way they treat people. It's always spotless and everyone is very happy. Loss said in the salt in the potatoes, please.

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Review from Bryan V (Son of Resident) published on 16 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Redclyffe has been the home of my father for the past four years, and have consistently been excellent in the quality of care and attention he receives. They regularly check in with him to see if he wants any changes to his living spaces or meals. They are proactive in communicating with his family
when any issues or concerns come up and we have utmost confidence that he is in a safe and welcoming environment. He loves it too.

Reply from Bala Balendra, Director at Redclyffe Residential Care Home

Thank you for your wonderful review. We love caring for your father and we are so happy that you like the level of care we provide for him. If there is anything more we can do, please let us know!


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Review from A S (Son of Resident) published on 6 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This is a friendly care home that does a lot to make its residents feel at home. The staff are very friendly and caring people and are very well equipped to look after the elderly.

Reply from Bala Balendra, Director at Redclyffe Residential Care Home

Thank you for your lovely review of our home! If there's anything more we can do, please let us know.


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Review from M B (Son of Resident) published on 9 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The manager at Redclyffe Residential Care Home is very helpful and always keeps me updated. Staff are welcoming and the lounge areas at Redclyffe are sunny. Mum's room is spacious, which also allows her to use it as a sitting room when she has visitors.

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Review from Lyn S (Daughter of Resident) published on 7 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot fault the care given to my mum. Nothing is too much trouble for the staff looking after her. I am always kept updated on her health care or if anything changes. The staff and management are a lovely team, always very welcoming. The food menu is varied. Everywhere is very clean and always smells
lovely. Mum enjoys the activities that are on most days. Highly recommend Redclyffe.

Reply from Bala Balendra, Director at Redclyffe Residential Care Home

Hi Lyn, thank you so much for your wonderful review of our home. We are thrilled you are happy with the care we give to your Mum, and we strive to go above and beyond for all our residents. If there is anything else we can do, please let us know!
Thanks.


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Review from Kevin H (Son of Resident) published on 4 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mum was transferred to Redclyffe Residential Care Home in October 2022 following major surgery in hospital. The stay was planned to be relatively short for post-operative recovery, however, Mum was there until May 2023.
All the staff at the home, from manager, nurses and carers, were all very friendly
and provided wonderful care to Mum during her stay at the home.
Whenever any of the family visited everyone was greeted with friendliness and welcomed into the Redclyffe family. The facilities are more akin to a private home and the atmosphere within the home reflects that.
Our family is extremely grateful to all at Redclyffe for their professionalism and dedication to duty, well done and thank you from us all.

Reply from Bala Balendra, Director at Redclyffe Residential Care Home

Hi Kevin, thank you for your lovely review of our home! We are so grateful that we were able to care for your mum and are delighted that you are happy with the care we have given. If there is anything we can do to improve, please let us know!
Thanks.


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Review from Pauline S (Sister of Resident) published on 23 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister went as a respite carer user in February 2023. In March 2023, it became a permanent placement. My sister is very content at the home with all her needs being met to a very high level.
The staff are second to none, patient and fully receptive to the resident's needs.
Meals are all freshly
cooked ad the home is exceptionally clean.

Reply from Bala Balendra, Director at Redclyffe Residential Care Home

Thank you for your very kind review! We always strive to give the best care and we're so happy you appreciate the care we are giving to your sister. If there is anything more we can do for her, please let us know!
Thanks.


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Review from E M (Daughter of Resident) published on 13 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I went to the care home and am very happy with the care given to my mum and dad. I could not say anything wrong with how the staff attended my mother and father. They are in bed most of the time. It's hard work for the staff and managers, they all work hard at the job they are doing. Helping my parents
the best they can. I am happy with what I saw today and how they attended to my parents. 10 out of 10! Good work and attention given to my mum and dad today.

Reply from Bala Balendra, Director at Redclyffe Residential Care Home

Thank you for your kind words! We are so grateful that we get to care for your mum and dad and we are so pleased with how happy you are with the care we provide. If there is any more we can do to help, please let us know.


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Review from B T (Friend of Resident) published on 24 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have visited several care homes over the past few years, and Redclyffe is by far the nicest I have been to. It is friendly, clean, tidy and smells nice, and my friend who lives here is very happy with her room, the staff and how she is cared for. There are regular "get together" with games, plus several
"day rooms" for guests and residents.

Reply from Bala Balendra, Director at Redclyffe Residential Care Home

Thank you for your lovely feedback! We aim to provide the best care possible and are so pleased you are happy with our care for your wonderful friend. If there is anything further we can do, please let us know.


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Review from Sharon A (Daughter of Resident) published on 23 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Amazing home. Nothing is too much trouble; everyone is so helpful and friendly and treats everyone with respect. The entertainment/activities are really enjoyed by my mum. Can't fault it at all. I would give it a score of 10/10. Fantastic.

Reply from Bala Balendra, Director at Redclyffe Residential Care Home

Thank you for your lovely feedback! Anything further we can do to help with your Mum's care and support please let us know.


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Review from Kevin J (Grandson of Resident) published on 18 January 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot rate this care home enough... The care that they have shown my Nan is exceptional. The staff are professional, caring, and very kind. All my nan's needs are met. The home is a home and is very relaxed. The food and service is great. They look after me too!

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Review from A A (Daughter of Resident) published on 7 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Whenever I visit my mother in this home and she has been a resident for 3 years. She is immaculately dressed and her hair always looks nice. The home is spotlessly clean and never has the inevitable smell that is apparent in some homes. The staff are always available to discuss my mum's needs and are
very attentive to the residents.

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Current Review Score: 9.6 (9.554)

Overview of Review Score

The Review Score of 9.6 (9.554) out of 10 for Redclyffe Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 9 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.654 for Redclyffe Residential Care Home is calculated as follows: ( (74 Excellents x 5) + (26 Goods x 4) + (2 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 104 Ratings = 4.654

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.9 Points relating to the number of positive Reviews for Redclyffe Residential Care Home is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 29 registered maximum number of service users is 5.8, which has been reached with 9 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 7 Nov 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Frequently Asked Questions about Redclyffe Residential Care Home

What types of Care is Redclyffe Residential Care Home registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Redclyffe Residential Care Home provide?

Palliative Care, Day Care, Convalescent Care, Physiotherapy, Independent Living Training, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Redclyffe Residential Care Home have?

There are 27 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Redclyffe Residential Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Ground Floor Accommodation only, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Redclyffe Residential Care Home to the centre of Rushden?

0.5 mile(s) as the crow flies, distance by road may be significantly further.