Sandalwood Court

Butland Road, Oakley Vale, Corby NN18 8QA
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9.9 66 Reviews
  • Sandalwood Court, Corby
Sandalwood Court is a sixty capacity purpose-built care home that functions as a comfortable elderly care environment, with places also available for dementia sufferers.

A pleasant social environment allows new residents to quickly feel at home within the service, having their privacy respected while being able to join in with social activities and entertainments.

Care Provided by Sandalwood Court

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 60 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Stephanie Adams (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (60)
    • Single Rooms with ensuite Wet Room (60)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2007

Funding & Fees Guide for Sandalwood Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,278
    • Self-Funded Residential Dementia Care from £1,346
  • (these prices are only a guideline, please contact Sandalwood Court to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
Total of 66, showing 1-20
9.9

Sandalwood Court has a Review Score of 9.9 (9.949) out of 10, based on 33 reviews in the last 2 years. Over all time Sandalwood Court has 66 reviews.

Overall Experience

  • 61
  • 4
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Date Published

66
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33
Overall Experience  Overall Experience 5.0 out of 5

I am more than happy with the care my mom receives. All the staff go above and beyond to make sure all the residents are taken care of.

Reply from Stephanie Adams, Home Manager at Sandalwood Court

Thank you so much for taking the time to leave us this lovely review.


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Overall Experience  Overall Experience 5.0 out of 5

After the recent loss earlier than anticipated of my mum, dad had to be placed into urgent residential care. Sandalwood Court luckily for us as a family came to our rescue. The staff are wonderful with him and have really brought him out of his shell with his dementia. He is happy and settled which
has brought such a relief to us at this sad time.

Reply from Stephanie Adams, Home Manager at Sandalwood Court

Thank you for leaving us this kind review about the care of your dad, we are pleased to read that he is happy and settled here with us at Sandalwood Court.


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Overall Experience  Overall Experience 5.0 out of 5

I had a week's respite as my wife had to go to hospital for heart problems and we were met by staff with much love and kindness, very welcoming. The home looked amazing with all the Christmas decorations and I just knew I was going to be happy.
I had a lovely week, all the staff were very attentive,
looking after me and caring to all my needs. Thank you all.

Reply from Stephanie Adams, Home Manager at Sandalwood Court

Thank you for taking the time to leave us this lovely review, we really appreciate it.


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Overall Experience  Overall Experience 5.0 out of 5

This is the first time experiencing a care home for one of our family. We have felt leaving my mum in very capable hands as she is being well looked after in very homely surroundings. The activities team are amazing at making everyone want to join in with them. We are so pleased we picked this place
for Mum, she is happy and safe.

Reply from Stephanie Adams, Home Manager at Sandalwood Court

Thank you for leaving us this lovely review about the care of your mum, we really appreciate it. Your kind words will be passed on to the rest of the team.


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Overall Experience  Overall Experience 5.0 out of 5

Didn't think Mum would have left her room when she first arrived but by the second day, she was joining in the activities (amazing). We are happy to leave her knowing she is being well looked after. Everyone is so nice and friendly.

Reply from Stephanie Adams, Home Manager at Sandalwood Court

This is such a lovely review to read, thank you. It is a pleasure to provide this care for your mum.


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Overall Experience  Overall Experience 5.0 out of 5

I always find the staff caring and attentive. They engage with the residents in a friendly kind manner and seek to provide different ways to make their lives fulfilling and enjoyable. The staff provide seasonal celebrations and decorate the different floors to a high standard making the environment
fun and uplifting. The residents are offered a variety of activities every day and have numerous entertainments from outside sources. It is lovely to see the residents joining in with singers that visit the home.

Reply from Stephanie Adams, Home Manager at Sandalwood Court

Thank you for taking the time to leave us this lovely review, the team will be delighted to read it.


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Overall Experience  Overall Experience 5.0 out of 5

Amazing staff- careful, polite and professional. Everyday entertainment activities to make the residents feel more homely and make them happy. Well-designed, organised sitting areas. The resident's room is nice and clean and provided with needed equipment.

Reply from Stephanie Adams, Home Manager at Sandalwood Court

Thank you for leaving us this kind review, I will pass your lovely comments on to the rest of the team.


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Overall Experience  Overall Experience 5.0 out of 5

We have been very happy with the whole experience since Mum moved to Sandalwood Court. Everyone from the top down has treated Mum with dignity and respect. During her last month here I don't believe she could have received better care anywhere. Staff were always available to provide updates and any
assistance required. Although Mum was confined to bed she still received excellent care and was always clean and comfortable. The atmosphere is always welcoming. No complaints at all.

Reply from Stephanie Adams, Home Manager at Sandalwood Court

Thank you for taking the time to leave us a review, we really appreciate it. Your lovely words will be passed on to the rest of the team.


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Overall Experience  Overall Experience 5.0 out of 5

We came to visit my nan today. The staff are always very friendly and caring. It was quiet today as many of the residents were upstairs for activities. Nan was happy and well looked after like she always is. We brought some old photos of my nan and her family. The staff were happy to come and have a
look and talk to Nan about her family members.

Reply from Stephanie Adams, Home Manager at Sandalwood Court

Thank you for taking the time to leave us this kind review about the care of your nan, we really appreciate it. I will make sure to pass your lovely comments on to the rest of the team who will be delighted to read this.


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Overall Experience  Overall Experience 5.0 out of 5

My mum was at Sandalwood for 4.5 years. The care Mum received was exceptional. The staff on the top floor were great. Many thanks.
Mum had to leave because we were told she needed more nursing care and was sent to another setting. She has been in there for 5 weeks. After 3 weeks Mum had 3 pressure
sores. None from Sandalwood. She was being left in bed all morning. I visited every day and complained all the time. The hygiene care is not good, she doesn't seem to be bathed or showered often. And her incontinence pads are left wet and smelling. They don't seem to have the staff to look after all the residents that need extra care. Why oh why did they make me move her? She was so happy at Sandalwood.

Reply from Stephanie Adams, Home Manager at Sandalwood Court

Thank you for leaving us these kind words about the care of your mum. I will make sure to pass them on to the rest of the team.


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Overall Experience  Overall Experience 5.0 out of 5

Wonderful, clean and tidy care home with friendly, kind and compassionate staff. The resident was apprehensive when first moving in but has now settled in well and loves it. The staff are amazing with him and helps him to remain independent whilst keeping him safe. The staff truly care about their residents
making sure they're well looked after and contact with families is great too.

Reply from Stephanie Adams, Home Manager at Sandalwood Court

This is such a lovely review to read, than you for your kind words. I will pass this on to the rest of the team.


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Overall Experience  Overall Experience 5.0 out of 5

I honestly can not review Sandalwood highly enough. Every member of staff no matter their role are absolutely amazing and have gone above and beyond. They have not only been fantastic with my family member, they have also been a huge support for myself when navigating this next step. I was so scared
putting a family member in a care home and I felt a huge sense of guilt wondering if I had done the right thing, but the support of the staff showed me that I made the right decision.
They truly are an amazing team and they are not just doing a job they care about their residents and are a family.

Reply from Stephanie Adams, Home Manager at Sandalwood Court

Thank you for leaving us this lovely review about the care of your family member. Like you said, we are one big family here at Sandalwood Court and if there is anything you need to ask or query please don't hesitate to do so.


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Overall Experience  Overall Experience 5.0 out of 5

Looked after Mum with great respect and care. I cannot thank the staff enough for everything they did for Mum.

Reply from Stephanie Adams, Home Manager at Sandalwood Court

Thank you for leaving us such a kind review, our team will be so pleased.


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Overall Experience  Overall Experience 5.0 out of 5

During my mother's time spent at the home, she has been treated with respect and the care given to her has been outstanding. She felt safe and asked not to be moved to anywhere else when she was asked about her feelings on the home. Sadly she became ill and deteriorated quite quickly and she and us
as a family were given the best care and support possible.

Reply from Stephanie Adams, Home Manager at Sandalwood Court

Thank you for leaving us this kind review, we really appreciate it. Your words will be passed on to the rest of the wonderful team. We'd also like to send our deepest condolences for the loss of your lovely mother.


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Overall Experience  Overall Experience 5.0 out of 5

I would like to say a big thank you to all the management and staff who cared for my mother in her last few months and days of her life at Sandalwood Court. The care she received was outstanding from everyone.

Reply from Stephanie Adams, Home Manager at Sandalwood Court

Thank you for leaving us this kind review, we really appreciate it.


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Overall Experience  Overall Experience 5.0 out of 5

I can't thank Sandalwood Court enough for the care they gave my grandmother in the couple of years she lived there. It was a real home-from-home and the staff really understood her and accepted her likes and dislikes. A big highlight was having her hair and nails done on a Tuesday morning! When visiting,
we were always greeted with smiles from the staff and they were never too busy to chat and update us on her progress. In the weeks leading up to her passing, the level of care and attention she received was incredible, along with family too. We were always offered tea or coffee whilst sitting with her and nothing too much trouble. Thank you so much for everything - Sandalwood is a wonderful home.

Reply from Stephanie Adams, Home Manager at Sandalwood Court

This is such a lovely review to read, thank you. We love being able to treat our residents to salon treatments and making sure daily life resumes inside our care home. Sending you and your family our deepest condolences for the loss of your wonderful grandmother.


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Overall Experience  Overall Experience 5.0 out of 5

From the moment my nan moved into Sandalwood Court she was given the highest quality of care. For 3 years the staff were friendly and chatty, taking genuine interest in their residents and family that visited. We felt no guilt at her needing to live in the home as she was so very content to be there
and couldn’t sing staff's praises high enough. Unfortunately, we recently lost my nan, but the care that she received in her final months and the support we received as a family was far beyond over and above. Remembering conversations and names and always quick to give us something to smile over on the hardest of days. You made saying our final goodbyes so much easier and more pleasant than if she had been in hospital. If I had to recommend somewhere for others to send their relatives, this would be my first pick without a doubt.

Reply from Stephanie Adams, Home Manager at Sandalwood Court

Thank you for leaving us this lovely review, it really is a delight to read. Condolences to you and your family for the loss of your lovely nan.


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Overall Experience  Overall Experience 5.0 out of 5

My mum moved into Sandlewood Care Home between Christmas and New Year 2023/4.
From her initial meeting to assess her needs to moving in and settling in, every bit of her transition was very smooth, and every aspect of it was about meeting my mum’s care needs.
From my mum being in hospital to now settled
in Sandlewood, her physical and mental health has improved 100%, and this is down to the kindness and care shown by all the staff at Sandlewood. This is from the domestic staff up to the home manager and deputy.

Reply from Stephanie Adams, Home Manager at Sandalwood Court

This is such a lovely review to read; thank you. Your kind words will be passed on to the rest of the team.


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Overall Experience  Overall Experience 5.0 out of 5

Wonderful staff always happy to help and answer my questions. Mum is always clean tidy and happy when I come in to see her.
The activities they have here are twice a day and are fun packed again well-supported by the residents and staff.
Mum is so happy and content here I have no doubt that I am
leaving her in capable hands of the staff and feel she is well-loved.

Reply from Stephanie Adams, Home Manager at Sandalwood Court

Thank you for leaving us this kind review, all of the team really appreciate it. We are so happy to hear that your mum is happy here with us at Sandalwood and have no doubt that this will continue.


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Overall Experience  Overall Experience 5.0 out of 5

Mum first joined Sandalwood as a resident in February 2023. To say that we were dubious was an understatement. Nobody wants a loved one to go into care, but we were struggling with Mum's Alzheimer and we felt this was the only option. Since moving in, the care she has received has been exemplary, and
the support we have received has been over and above.
It has not been without its challenges, as Mum has had her moments, but we have been so impressed that behavioral changes were not dismissed as just part of her illness and were investigated fully and medication adjusted.
Mum has settled in well and enjoys the daily activities (crafts, games, dancing, and singing) - to name just a few. The staff certainly kept all the residents entertained, and the Christmas activities and decorations were brilliant - certainly exceeded my expectations.
I would like to thank all the staff for their continued support of my mum; you are all wonderful.

Reply from Stephanie Adams, Home Manager at Sandalwood Court

Thank you for leaving us this fab review; we really appreciate it. Our staff strive to achieve the best care for all of our residents, and we are delighted to hear that your mum has settled in well. Your lovely comments will be passed on to the rest of the team.


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Current Review Score: 9.9 (9.949)

Overview of Review Score

The Review Score of 9.9 (9.949) out of 10 for Sandalwood Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 33 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 33 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.949 for Sandalwood Court is calculated as follows: ( (372 Excellents x 5) + (20 Goods x 4) ) ÷ 392 Ratings = 4.949

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Sandalwood Court is based on 33 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 33 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 1 Oct 2019

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Meet the Team (4)

Kayleigh

Kayleigh Mitchell

Job Title: Team Leader

Joined: 2010

Originally joined Shaw Healthcare in 2010 as a Support Worker where I found a passion for working with people living with dementia, especially supporting with keeping humour alive. Laughter will always be the best medicine and I thrive off seeing smiles on our resident's faces. I gained my QCF level 3 in Health and Social Care during this time. I joined Sandalwood Court in 2019 and haven't looked back. I work with a fantastic group of people and I'm proud to be part of the Sandalwood Team.


Beccy

Beccy Carter

Job Title: Team Leader

Joined: 2022

I joined Sandalwood Court as a Team Leader in 2022. After around 21 years of care experience working in various sectors and gaining NVQ 2 & 3, I found myself going back to the area I began in. From day 1 the team here at Sandalwood made me feel so welcome. I believe that if you can support someone with even the smallest things and it makes them smile then it makes me happy. Helping others makes me feel I can be part of a team and make a difference.


Denise

Denise Laird

Job Title: Night Team Leader

Joined: 2014

I joined Sandalwood Court in the position of a support worker in 2014. This was my first role in care and I quickly found that this is the career that I wanted to pursue.


Working on the nights shows you a different aspect of care that most do not get to experience. In 2015 I was promoted to Night senior and in 2020 to Night Team Leader.


I am very passionate about my role here at Sandalwood and I like to lead by example and act as a mentor to those on the night team here. I can often be heard singing along with residents at all hours of the night and as long as it makes individuals feel comforted and safe that is all that matters.


Here at Sandalwood Court, we all work together as a team, a team which I am very proud to be part of.


Linda

Linda Thompson

Job Title: Domestic Supervisor

Joined: 2013

I have worked at Sandalwood Court since 2013 as part of the domestic team. I was overjoyed when I was promoted to the role of domestic supervisor in 2018.


I love my job and working with my colleagues. We are a fantastic team and we are always helping each other out. We all work together to ensure that the home is cleaned to a high standard.


We are always getting involved in different activities to brighten up our resident’s day and this can involve dressing up and getting our dancing shoes on.


I have formed some fantastic relationships over the years with residents and visitors.


I also work as a bank staff for the kitchen here and I enjoy working there too.


We are all one big happy family here and we all work together to make sure everything runs as smoothly as possible.


I have always been a people person and really enjoy listening to the residents talk about their own life stories.


I have really enjoyed my years working here and hope to enjoy many more.


Frequently Asked Questions about Sandalwood Court

What types of Care is Sandalwood Court registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Sandalwood Court provide?

Palliative Care & Own GP if required are other types of care provided.

How many Rooms does Sandalwood Court have?

There are 60 Single Rooms.

What are the Facilities & Services at Sandalwood Court?

Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Sandalwood Court to the centre of Corby?

1.3 mile(s) as the crow flies, distance by road may be significantly further.