Sandalwood Court

Butland Road, Oakley Vale, Corby NN18 8QA
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9.9 66 Reviews
  • Sandalwood Court, Corby
Sandalwood Court is a sixty capacity purpose-built care home that functions as a comfortable elderly care environment, with places also available for dementia sufferers.

A pleasant social environment allows new residents to quickly feel at home within the service, having their privacy respected while being able to join in with social activities and entertainments.

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Care Provided by Sandalwood Court

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 60 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Stephanie Adams (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (60)
    • Single Rooms with ensuite Wet Room (60)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2007

Funding & Fees Guide for Sandalwood Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,278
    • Self-Funded Residential Dementia Care from £1,346
  • (these prices are only a guideline, please contact Sandalwood Court to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Sandalwood Court Reviews (66)

Total of 66, showing 21-40
9.9

Sandalwood Court has a Review Score of 9.9 (9.949) out of 10, based on 33 reviews in the last 2 years. Over all time Sandalwood Court has 66 reviews.

Overall Experience

  • 61
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Date Published

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Review from Ann D (Daughter of Resident) published on 16 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After three and a half very happy and comfortable years Mum's time in Sandalwood Court has sadly come to an end. The care that Mum and the family received during this time was exemplary. Mum was happy, contented, nurtured and cared for so well that there are not enough words to express our gratitude.
Unfortunately Mum had to go into hospital for her final hours but it was wonderful to hear the hospital staff praise the care home because they knew it was good by the notes and paperwork which accompanied her. Praise indeed in my opinion. I will miss my visits to Sandalwood as I always felt part of the family. I would recommend this home to anyone needing care for a loved one, there will never be better.

Reply from Stephanie Adams, Home Manager at Sandalwood Court

Thank you for leaving us such a lovely review, it really means so much to everyone here at Sandalwood. Our team strive to achieve the best quality of care possible for all of our residents and it was a privilege to be able to provide this for your mum as well. Sending our deepest condolences to you and your family for the loss of your wonderful mum.


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Review from Dale M (Son of Resident) published on 27 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From the very first day until the very last, we were lucky we got to call this place Dad's home. Knowing we could leave Dad in loving and professional care took away any worries we had, especially with all his health problems.
Sometimes, he couldn’t believe how amazing Sandlewood was. When Dad was
feeling well, which was more often than not, we always had fun talking and laughing with all the staff. Words can’t describe how I feel about this special place! We experienced the hardest thing anyone has to go through in losing a loved one, but the staff went above and beyond for my dad and the family. They were Dad's angels to the very end to make his passing as comfortable as possible, especially two of them (you know who you are). I’ll never forget the kindness, compassion and dignity showed to my dad and the family. You’ll always have a special place in my heart! It’s not just a care home but a loving home that really cares. Rest in peace Dad; you’ll be forever missed but always in our hearts.

Reply from Stephanie Adams, Home Manager at Sandalwood Court

This is such a heart warming review to read, thank you. It was a privilege to be able to care for your dad and we send our deepest condolences to you and your family. Your kind words will be passed onto the rest of the team.


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Review from Jade M (Granddaughter of Resident) published on 12 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff here are lovely and always treated my grandad with respect and dignity. The week leading up to my grandad passing away, the staff welcomed a lot of our close family to be close to him night and day and it really warmed my heart to know someone was always with him and he wasn't alone. They
always checked on us to see if we needed anything and were always on hand to offer us support when things got emotional. My grandad loved it here and they took great care of him until the end. Thank you to all the staff, they are amazing!

Reply from Stephanie Adams, Home Manager at Sandalwood Court

Thank you for leaving us such a wonderful review, it really means a lot to the whole team. Condolences to you and your family.


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Review from Charlee M (Granddaughter of Resident) published on 12 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff were extremely helpful and caring towards myself, my grandad and my family. They made my grandad very comfortable while being in there when he was well and leading up to his passing, they were extremely kind to his family too offering us tea, coffee, refreshments, or to help ourselves.
We felt at home there as did my grandad. He felt very comfortable around all of the staff I just cannot thank them enough for their hearts at the worst possible time ever (when he was passing) they got us involved in caring for him too letting us help change him and make him as comfortable as possible. Their urgency for calling the Marie Curi nurses/district nurses to make him extra comfortable was beyond impeccable! Thank you so much Sandalwood Court! We are so very grateful.

Reply from Stephanie Adams, Home Manager at Sandalwood Court

We are delighted to read this lovely review regarding your grandad's care here at Sandalwood. We are so pleased to hear that he felt comfortable and that you felt at home with us. Condolences to you and your family.


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Review from Skye M (Son of Resident) published on 8 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From start to finish they have shown a level of care for my dad that i could have only dreamt of, even when he received his terminal diagnosis they wanted him back to look after him at 'Dad's home'. They let us stay nearly round the clock in the final few days, providing everything we needed and when
the end came, the staff were caring, respectful and compassionate. There are not enough words me or my family can say to thank them for everything they did and are doing still even after he has gone.

Reply from Stephanie Adams, Home Manager at Sandalwood Court

This is such a heart-warming review to read. Our team really care about each one of our residents and think of them as their own family. Your kind words will be passed on to the rest of the wonderful team.


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Review from Jacqueline B (Daughter-in-law of Resident) published on 10 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our family have nothing but praise for this care home. Our mother/mother-in-law/gran lived the last two and half years of her life very happy in a caring, friendly home from home environment. All staff went above and beyond to care for her like she was their own family member. Thank you so much.

Reply from Stephanie Adams, Home Manager at Sandalwood Court

This is such a lovely review, thank you. Our team strive to achieve the best quality of care for all of our lovely residents and it is a pleasure!


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Review from Frances B (Daughter of Resident) published on 29 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care my mother received in Sandalwood Court Care Home was outstanding. The care staff went above and beyond to look after my mother, right up to the end of her life.

Reply from Stephanie Adams, Home Manager at Sandalwood Court

This is such a lovely review to read, thank you. I will make sure that your kind words are passed on to the rest of the wonderful team!


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Review from Lynne G (Daughter-in-law of Resident) published on 28 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law has recently had to leave Sandalwood due to a change in her care needs. We are very sad that we had to move her, as we always found the care and attention given to Mum to be exceptional. She was always treated with kindness, compassion and dignity in a professional manner. As a family,
we have always been more than happy with the standards of care at Sandalwood Care Home. We will miss the staff and wish to thank them for their care of Mum over the past five years.

Reply from Stephanie Adams, Home Manager at Sandalwood Court

Thank you for your lovely comments. We wish your mum all the best.


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Review from Deborah G (Wife of Resident) published on 20 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

They are all fantastic and caring people that I wish for my husband. The things they do are fantastic. I could not have my husband anywhere else.

Reply from Stephanie Adams, Home Manager at Sandalwood Court

Thank you so much for your kind words. We are so glad that we can provide fantastic care for your husband. Your review will be passed on to the team.


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Review from Steven D (Son of Resident) published on 18 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Always happy to come to see my mum. She always seems to be well looked after and has good things to say about the staff and the home generally.

Reply from Stephanie Adams, Home Manager at Sandalwood Court

Thank you for your kind comments we really appreciate it. Your feedback will be passed on to the team.


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Review from John F (Son of Resident) published on 14 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Always cheerful and make you comfortable.

Reply from Stephanie Adams, Home Manager at Sandalwood Court

Thank you for your review; we really appreciate it.


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Review from Felicity M (Daughter of Resident) published on 6 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been in Sandalwood Court since May 2022 and has settled in very well. The level of care is fantastic. The staff are kind and patient, and the home is very well equipped. It’s hard when older folk have to give up their independence and go into residential care, but the amazing staff at
Sandalwood Court have made every effort to settle Mum in and make her comfortable. She is in better health than she has been for several years and is very well looked after. Would highly recommend it.

Reply from Stephanie Adams, Home Manager at Sandalwood Court

Thank you for your lovely review. Our team strive to achieve the best standard of care for all of our residents, and it's always positive to hear when people share their likewise experiences. We are delighted to hear that your mum has settled in well and you feel as though she is well looked after. Your feedback will be passed on to the team.


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Review from David K (Brother of Resident) published on 6 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister was taken into care at Sandalwood Court in August 2021, suffering from Advanced Dementia, Unifocal Pagets Disease and Diabetes. Her stay started when Covid restrictions were in force, but family members were kept well informed by staff as to her well-being. Now restrictions are eased, one
can witness the care and support residents receive from dedicated staff. Every resident is treated with dignity, from management and carers through to the cleaning staff. Residents have their own ensuite rooms where meals can be taken or in the lounge with other residents. Residents are cared for and supported by very special people.

Reply from Stephanie Adams, Home Manager at Sandalwood Court

Thank you for your lovely review. We are so pleased to hear that you are now able to witness the excellent care our team provide for our residents, and we are delighted that your sister is happy here. Your amazing feedback will be passed on to the team.


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Review from Adele C (Daughter of Resident) published on 3 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum moved into Sandalwood Court on the 11th March 2022. Mum is 89 years old, is blind and has dementia. From the moment I visited Mum in Sandalwood, I felt the warmth and care given to all the residents, including Mum. Sandalwood has a very pleasant, calming atmosphere. Everyone goes out of their
way to help with any issues or concerns. I am very happy that Mum is lucky enough to be looked after by such friendly, caring staff throughout the whole building. Every day Mum takes part in all the activities and loves the entertainment, which is offered on a regular basis. Shut out to the entertainment/activity lady who goes above and beyond to keep the residents on their toes and gives them great pleasure. I feel relieved and very satisfied to know that Mum is in the best place where she is kept safe and well cared for. Mum looks really well and better than she has done for a long while. Thanks to all the staff at Sandalwood Court.

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Review from G S (Daughter of Resident) published on 29 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff, from the top to the bottom were absolutely fantastic; they looked after me and my mum, and I cannot thank them, and I mean all of them enough. I have given them five points, and would like to give them 10! I would give 10-plus for the care and kindness they give to Mum and me.

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Review from Clare Y (Granddaughter of Resident) published on 15 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you to the amazing team at Sandalwood Court. My nan arrived in their care during the pandemic, and they looked after her during some very difficult months. Nanny became part of their family, and it was plain to see they treated her with so much love and respect. It has been several months since
Nanny passed away, aged 99, and I know for sure that in her final home, she has happy, comfortable and lived life to the fullest. The staff dealt with Nanny's final days with sensitivity and gentleness, and for that, I will be forever grateful. Thank you all.

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Review from Sandra A (Sister of Resident) published on 1 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

They are very caring people not only to the patients but also to their families. They are skilled and give thought to the patients and families. The home has a happy, caring feeling when you enter. Thanks.

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Review from T E (Daughter of Resident) published on 30 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

On arrival, all Covid procedures adhered to and during our visit, keeping everyone safe. I cannot praise Sandalwood Court home and staff enough. Mum's bedroom is light and airy with a nice view onto the front garden of the home; it is a lovely room. The manager and staff are all welcoming, supportive
and very helpful. Thank you all for the kindness and respect you show in caring for my mum. Excellent - 5-stars!

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Review from Ema B (Relative of Resident) published on 30 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to say a thank you to all the staff at Sandalwood Court for the care and support my wee man was given when my mother was away; she enjoyed her respite, and she didn’t want to leave. Thanks for everything, guys; keep up the good work.

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Review from D C (Granddaughter of Resident) published on 30 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Having to put Nan into respite care for a week was both daunting and scary for my nan. However, the service provided by Sandalwood was amazing. Nan was well looked after by the friendly staff and was encouraged to join in with the many activities, as well as get her hair done. Nan has also mentioned
how nice the food was. I would highly recommend this place to family and friends. If Nan should ever need this service again, then I would be more than happy for her to do so.

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Current Review Score: 9.9 (9.949)

Overview of Review Score

The Review Score of 9.9 (9.949) out of 10 for Sandalwood Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 33 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 33 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.949 for Sandalwood Court is calculated as follows: ( (372 Excellents x 5) + (20 Goods x 4) ) ÷ 392 Ratings = 4.949

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Sandalwood Court is based on 33 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 33 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 1 Oct 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Meet the Team (4)

Kayleigh

Kayleigh Mitchell

Job Title: Team Leader

Joined: 2010

Originally joined Shaw Healthcare in 2010 as a Support Worker where I found a passion for working with people living with dementia, especially supporting with keeping humour alive. Laughter will always be the best medicine and I thrive off seeing smiles on our resident's faces. I gained my QCF level 3 in Health and Social Care during this time. I joined Sandalwood Court in 2019 and haven't looked back. I work with a fantastic group of people and I'm proud to be part of the Sandalwood Team.


Beccy

Beccy Carter

Job Title: Team Leader

Joined: 2022

I joined Sandalwood Court as a Team Leader in 2022. After around 21 years of care experience working in various sectors and gaining NVQ 2 & 3, I found myself going back to the area I began in. From day 1 the team here at Sandalwood made me feel so welcome. I believe that if you can support someone with even the smallest things and it makes them smile then it makes me happy. Helping others makes me feel I can be part of a team and make a difference.


Denise

Denise Laird

Job Title: Night Team Leader

Joined: 2014

I joined Sandalwood Court in the position of a support worker in 2014. This was my first role in care and I quickly found that this is the career that I wanted to pursue.


Working on the nights shows you a different aspect of care that most do not get to experience. In 2015 I was promoted to Night senior and in 2020 to Night Team Leader.


I am very passionate about my role here at Sandalwood and I like to lead by example and act as a mentor to those on the night team here. I can often be heard singing along with residents at all hours of the night and as long as it makes individuals feel comforted and safe that is all that matters.


Here at Sandalwood Court, we all work together as a team, a team which I am very proud to be part of.


Linda

Linda Thompson

Job Title: Domestic Supervisor

Joined: 2013

I have worked at Sandalwood Court since 2013 as part of the domestic team. I was overjoyed when I was promoted to the role of domestic supervisor in 2018.


I love my job and working with my colleagues. We are a fantastic team and we are always helping each other out. We all work together to ensure that the home is cleaned to a high standard.


We are always getting involved in different activities to brighten up our resident’s day and this can involve dressing up and getting our dancing shoes on.


I have formed some fantastic relationships over the years with residents and visitors.


I also work as a bank staff for the kitchen here and I enjoy working there too.


We are all one big happy family here and we all work together to make sure everything runs as smoothly as possible.


I have always been a people person and really enjoy listening to the residents talk about their own life stories.


I have really enjoyed my years working here and hope to enjoy many more.