Templemore Care Home has a Review Score of 8.5 (8.496) out of 10, based on 4 reviews in the last 2 years. Over all time Templemore Care Home has 32 reviews.
Review from K E (Daughter of Resident) published on 9 October 2023
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Review from J L (Husband of Resident) published on 9 August 2023
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Reply from Sarah Nelson, Home Manager at Templemore Care Home
Thank you for taking the time to submit a review - your ratings are gratefully received.
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Review from B J (Respite Resident) published on 3 August 2023
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Reply from Sarah Nelson, Home Manager at Templemore Care Home
Thank you - I am so pleased you enjoyed your respite stay at Templemore. Your kind comments will be shared with all the staff. I look forward to welcoming you back if you need further respite care.
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Review from Sharon D (Daughter of Resident) published on 14 June 2023
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Reply from Sarah Nelson, Home Manager at Templemore Care Home
Thank you for your review. It is so good to hear of your satisfaction with our service. I will share your comments with the team at Templemore.
Sarah
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Review from Mark H (Son of Resident) published on 23 February 2023
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Reply from Sarah Nelson, Home Manager at Templemore Care Home
Thank you for your kind comments - I will share this with the team
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Review from K W (Son of Resident) published on 16 February 2023
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Reply from Sarah Nelson, Home Manager at Templemore Care Home
Thank you for your kind comments - I will share this with the team.
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Review from Deborah B (Daughter of Resident) published on 27 September 2022
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Reply from Sarah Nelson, Home Manager at Templemore Care Home
Thank you for your kind review. I will pass on your comments to the staff team.
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Review from Emily J (Granddaughter of Resident) published on 20 September 2022
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Reply from Sarah Nelson, Home Manager at Templemore Care Home
Thank you for your review. It is so good to hear your nan has positive words about Templemore. I will ensure this is shared with the team.
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Review from N C (Granddaughter of Resident) published on 20 September 2022
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Reply from Sarah Nelson, Home Manager at Templemore Care Home
Thank you, I'm so pleased to hear your grandmother is settled and happy here at Templemore.
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Review from J M (Daughter of Resident) published on 18 January 2022
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Reply from Teresa Warren, Manager at Templemore Care Home
Thank you so much for your kind words, we appreciate it, I will pass the message on to the staff.
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Review from Trevor L (Son of Resident) published on 19 July 2021
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Reply from Teresa Warren, Manager at Templemore Care Home
Thank you for a lovely review, from all of us at Templemore Care Home.
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Review from Christine W (Daughter of Resident) published on 17 July 2020
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Reply from Teresa Warren, Manager at Templemore Care Home
Thank you for the lovely response. Will inform the staff of this.
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Review from Vicki S (Daughter of Resident) published on 17 July 2020
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Reply from Teresa Warren, Manager at Templemore Care Home
Thank you for your lovely response. I will pass this onto the care staff. You are welcome to book a visit, hope to see you soon.
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Review from David T (Son of Resident) published on 9 July 2020
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Reply from Teresa Warren, Manager at Templemore Care Home
Thank you for the lovely comments. We will let the staff know at the Home.
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Review from M W (Son of Resident) published on 9 July 2020
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Reply from Teresa Warren, Manager at Templemore Care Home
Thank you for the lovely response. Will let the staff know at the Home.
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Review from Ruth O (Daughter of Resident) published on 11 March 2020
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Review from A H (Daughter of Resident) published on 21 January 2020
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Review from Arthur G (Husband of Resident) published on 14 August 2019
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Review from Sandra T (Daughter of Resident) published on 7 August 2019
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Review from Judith W (Daughter of Resident) published on 2 July 2019
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The Review Score of 8.5 (8.496) out of 10 for Templemore Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 4 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 3.7 out of 5 from 4 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.813 for Templemore Care Home is calculated as follows: ( (40 Excellents x 5) + (7 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 48 Ratings = 4.813
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 3.683 Points relating to the number of positive Reviews for Templemore Care Home is based on 4 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 = 3.375
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 65 registered maximum number of service users is 13. 4 Positive Reviews ÷ 13 = 0.308
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 10 Mar 2023
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest Reportposted 14 Mar 2025
Private and Local Authority Residential and Dementia Care
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Job Title: Home Manager
Joined: 2022
My career within social care started in 1979 before qualifying as a registered nurse in 1982. Since then, I have worked in nursing homes as a Regional Development Manager with a portfolio of 10 care homes, delivering training and support to nurses in those environments. In addition, I have managed several nursing homes in Northampton and Cambridgeshire. I accepted the role of Home Manager at Templemore in 2022.