Thorndale

Towells Land, Malham Drive, Kettering NN16 9FW
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10 49 Reviews
  • Thorndale, Kettering
Thorndale Care Home is a purpose-built residential care facility that can look after up to sixty elderly and frail residents, some of whom may have dementia or physical disabilities.

Care packages are regularly updated through the expertise of many skilled care professionals, with long-term solutions in mind that suit both residents and their families.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1278
  • Self-Funded Residential Dementia Care: from £1346
  • RESPITE Self-Funded Residential Care: from £1378
  • RESPITE Self-Funded Residential Dementia Care: from £1446

These prices are only a guideline, please contact Thorndale to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Heidi Brown (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2008

Room Information

  • Single Rooms (60)
  • Single Rooms with Ensuite Wet Room (60)

Thorndale Reviews (49)

10

Thorndale has a Review Score of 10 (9.950) out of 10, based on 12 reviews in the last 2 years.
Over all time Thorndale has 49 reviews.

Overall Experience
  • 45
  • 4
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Date Published
  • 49
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Reviewer Connection to Thorndale
  • 18
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Total of 49, showing 41-49
Review from Heather W (Daughter of Resident) published on 5 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Cannot praise the staff at Thorndale for looking after our loved one, especially keeping them safe from Covid-19 virus.
Thanks to all the staff for their dedication and hard work. Really, really appreciated.
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Review from Lisa M (Daughter of Resident) published on 13 May 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Staff are very friendly from the catering, domestic staff, caring staff and management. Very clean and bright care home. Meets my mums needs perfectly. The meals and snacks are of a good standard, I was able to make up my mum's breakfast, lunch, dinner and snacks menu to suit my mum's requirements.
Some mornings she could have a full English breakfast if she wants to, which she does a couple of mornings a week. Well done everyone, stay safe.
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Review from Ruth W (Granddaughter of Resident) published on 5 March 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
At Christmas time we started looking for a residential home for gran. It was quite a challenge, as we looked we knew some were not the right place for our lovely gran and were starting to worry! We followed our first impressions and felt Thorndale had a welcoming feel straight away. Luckily gran
agreed! Gran has been there for almost a month now, and the difference in her is amazing. The staff, go above and beyond to make her happy, nothing is too much bother. We are welcome to visit any hour and feel we can trust the staff impeccably to look after our lovely gran. We can’t say enough about the place! We would recommend it to anyone looking for a homely, safe, sociable (when wanted) environment.
Thank you, Thorndale.
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Review from Ann S (Sister-in-law of Resident) published on 28 August 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We find staff very helpful and friendly, especially the two girls on reception. They are always most helpful and welcoming.
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Review from Penelope L (Friend of Resident) published on 7 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been treated with all the kindness and consideration one could ever expect. Nothing at all was ever too much bother, especially from a certain member of staff, she is so thoughtful and understanding and kindness is the word good enough. Even though she must be tired after doing night shift she
continues to treat the residents with consideration and kindness at all times. I can't speak highly enough of her. Other members of staff are also very kind and respectful.
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Review from Leata S (Great Great-Niece of Resident) published on 2 May 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff are always friendly and customer focused. Very person-centred.
Nothing is too much trouble and all staff, including management, know the residents well.
It’s value for money, staff are consistent.
It’s clean and lots of inviting activities going on daily.
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Review from Janine W (Granddaughter of Resident) published on 2 May 2019 Submitted via Website • Report
Overall Experience 4.0 out of 5
It’s a lovely, welcoming atmosphere. My nan came from living on her own and settled in well and loves the entertainment, particularly the singers and bingo. It’s so comforting to know she’s safe and well cared for.
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Review from Gerrard C (Son of Resident) published on 22 March 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The full-time staff at Thorndale are excellent. They are helpful and informative with all the care they provide for the residents in their care, looking after all their needs. It is a comfortable pleasant home to go to and visit your relative who reside there and I feel welcome at any time. I am grateful
for the care and attention they give to my mother.
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Review from S O (Son of Resident) published on 9 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been made very welcome and at home.
The staff are very caring and supportive. A happy environment.
The staff are welcoming to visitors.
There is a varied and interesting entertainment programme.
My mum is very happy here and feels that she is at home.
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Current Review Score: 10.0 (9.950)

Overview of Review Score

The Review Score of 10 (9.950) out of 10 for Thorndale is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 12 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.950 for Thorndale is calculated as follows: ( (133 Excellents x 5) + (5 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 139 Ratings = 4.95
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Thorndale is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 12 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 Nov 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (3)

Meet the Team (1)

Katie

Katie Loake

Job Title: Team Leader

I’ve worked for Shaw Healthcare since 2013, I started off at Beech Close as a Support Worker & I am now a Team Leader @ Thorndale.
I’ve worked in many different jobs Hospitality, Retail, Jack of all trades some may say.
I trained to be a Beauty Therapist, once qualified it was great, however, I soon realised I wasn’t satisfied just doing eyebrows and I knew I had so much more to give.
I've always been very passionate in whatever I do and I need satisfaction, I've finally found it at Thorndale.
I love coming to work, I feel fully supported by my colleagues, most of all, I love seeing a smile on a resident's face and the fact that I've made them feel good about themselves.
I look forward to my future at Thorndale & with Shaw.

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