Wendleberrie House

3 The Avenue, Wellingborough NN8 4ET
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9.7 49 Reviews
  • Wendleberrie House, Wellingborough
Wendleberrie House provides high quality care in a family-run environment. Residents are treated as the owner's extended family, who live on the premises.

The home has been providing residential care and respite provision for over 20 years. All care provided is tailored to each individual according to their needs and requirements.

Carers attend regular training courses and are also experienced in mental health care, including provision for adults with dementia.

Wendleberrie House underwent an extension in 2016, resulting in an additional seven bedrooms with ensuite facilities, a dining room and conservatory.

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Care Provided by Wendleberrie House

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 15 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bariatric Care/Obesity
  • COPD/Pulmonary Disease
  • Parkinson's Disease
  • Speech Impairment
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Palliative Care

Good to Know

  • Owner
  • Wendleberrie Care Ltd
  • Person in charge
  • Kieron Featherstone (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (13)
    • Couples/Companion Rooms (1)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2019

Funding & Fees Guide for Wendleberrie House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Weekly Charges per Person
    • Self-Funded Residential Care £850 – £937
    • Self-Funded Residential Dementia Care £850 – £937
    • RESPITE Self-Funded Residential Care £850 – £937
    • RESPITE Self-Funded Residential Dementia Care £850 – £937

  • Not included - hairdressing, podiatry and toiletries
  • (these prices are only a guideline, please contact Wendleberrie House to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access

Wendleberrie House Reviews (49)

Total of 49, showing 1-20
9.7

Wendleberrie House has a Review Score of 9.7 (9.747) out of 10, based on 22 reviews in the last 2 years. Over all time Wendleberrie House has 49 reviews.

Overall Experience

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Date Published

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Review from Glenn U (Son of Resident) published on 19 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum is a resident and is so happy to have things to do during the day , the selection of food is varied & on an extensive rota , she is looking good on it & healthy ,
couldn't fault any of the staff they are knowledgeable abut each residents needs & quirks , thank you to all xx

Reply from Kieron Featherstone, Manager at Wendleberrie House

Thank you for taking the time to review and your kind feedback it is appreciated


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Review from B T (Sister of Resident) published on 31 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

As soon as you enter Wendleberrie, you feel at home. The residents don't live in a home. They are at home. They are individuals. The staff are very good and attentive to the residents' needs.
The fact that the staff are there for a long time reflects on their loyalty and commitment to their work. Also
what I like is at the end of the day, the manager comes to say 'cheerio' to the residents in their room.

Reply from Kieron Featherstone, Manager at Wendleberrie House

Thank you for you lovely review and feedback, it is appreciated.


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Review from Karen R (Daughter of Resident) published on 30 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very welcoming to residents and family as soon as you walk through the door.
Already had a friend in here a few years ago so Mum knew the home well. This has definitely helped and she seems very happy.

Reply from Kieron Featherstone, Manager at Wendleberrie House

Thanks for the kind review, happy that mum chose to be with us.


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Review from F T (Sister-in-law of Resident) published on 29 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Each time I visit I am welcomed warmly with an offer of a drink. The home looks clean and homely. My sister-in-law is happy and always clean and looks cared for. The manager, if present, always comes and speaks. All staff are polite and ready to discuss any issues.

Reply from Kieron Featherstone, Manager at Wendleberrie House

Thank you for your kind review, I will pass it on to the team.


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Review from C T (Brother of Resident) assisted by family/friend published on 28 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

They are an excellent dedicated team. They treat the clients as family. Always friendly and welcoming, always ready to communicate. If I required a care home it's the one I would choose.

Reply from Kieron Featherstone, Manager at Wendleberrie House

Thank you for your kind review, the carers will be pleased.


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Review from Jane D (Daughter of Resident) published on 28 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Having cared for my father until he died and continuing to care for my mother, I have found the staff at Wendleberrie House to be kind and supportive, often going the extra mile. The environment is clean, safe, and calm and visitors are welcomed and accommodated whenever they choose to visit. I feel
very lucky that my parents were offered residency at Wendleberrie.

Reply from Kieron Featherstone, Manager at Wendleberrie House

Thank you for taking the time to provide your review.


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Review from Conrad W (Son of Resident) published on 28 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was initially admitted for rehab following hospital treatment and it soon became clear that she needed the full-time care that Wendleberrie staff provided so well and with such empathy and kindness.

Reply from Kieron Featherstone, Manager at Wendleberrie House

Thank you for your lovely review, it is appreciated.


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Review from Jackie A (Daughter of Resident) published on 28 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is currently at Wendleberrie House and has been for the last 2 years. The staff are very caring and supportive to my mother. They are always very supportive and helpful to all of our family.

Reply from Kieron Featherstone, Manager at Wendleberrie House

Thank you for your kind review, it is appreciated.


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Review from D P (Granddaughter of Resident) published on 28 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Wendleberrie House have been very good with my grandfather, who is a long-term resident in the home. They are attentive and always communicate any problems to me. The standard of care is very high and I would recommend the home to others.

Reply from Kieron Featherstone, Manager at Wendleberrie House

Thank you for your kind words and review, it is appreciated.


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Review from Steve C (Son of Resident) published on 23 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum's been a resident for nearly 4 years now, the staff are really friendly and caring looking after all her needs in a cheerful manner whilst coping with her frequently changing moods.
We are always made welcome with a cup of tea and biscuits on our visits!

Reply from Kieron Featherstone, Manager at Wendleberrie House

Thank you for your kind review, it is appreciated. See you soon.


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Review from Richard W (Son of Resident) published on 22 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was admitted to Wendleberrie house nearly eighteen months ago after her dementia had progressed to a level where she was no longer able to live independently. The staff have been extremely supportive and attentive and she has settled in well. After a lengthy stay in hospital she had lost a
lot of weight. The team at Wendleberrie took a great deal of time to understand her diet, what she liked and what she didn't, and she is now a very healthy weight. She has since suffered a stroke and the staff were superb in quickly getting her transferred to a local hospital where she received excellent treatment and she is receiving further treatment for her mobility by a community team that visit Wendleberrie. Wendleberrie is a small care home so may lack the facilities of larger homes. The rooms are small, but well-appointed with en suite bathrooms. Activities are organised by community teams that visit the home and the staff of Wendleberrie. My mother really enjoys music activities.

Reply from Kieron Featherstone, Manager at Wendleberrie House

Thank you for your review, it is appreciated and will pass onto the rest of the team.


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Review from Jennis K (Sister of Resident) published on 22 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

We are happy with this home because it is very homely. I like the idea that we can personalise the room. The staff are all friendly and helpful and welcoming. They always offer us a drink when we visit and are willing to assist when asked.

Reply from Kieron Featherstone, Manager at Wendleberrie House

Thank you for your review, it is appreciated, we pride ourselves on offering a homely environment, glad to see it shows.


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Review from Vera A (Daughter of Resident) published on 22 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother had been in the care home for 27 months. Thought her changing needs, even when at the most challenging symptoms of dementia, were met. The past year was particularly difficult but Wendleberrie staff and management went above and beyond our expectations. Mum's decline and needs were always
met, her treatment was tweaked, diet adjusted and they managed to avoid hospital admissions which were particularly distressing for Mum. She passed away in December, having been respectfully and lovingly cared for by these amazing people, from whom I learned the meaning of true care.

Reply from Kieron Featherstone, Manager at Wendleberrie House

Thank you for your lovely review and kind words, we are grateful to have known Mum and to have the support from you and the family for the time we cared for her.


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Review from Martin C (Son of Resident) published on 22 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Provides a safe home with caring staff for my very elderly mother who suffers with her dementia and resulting mood swings. The facilities provided are sufficient for my mother who has limited capacity to benefit from a more wide ranging offering due to her age, physical limitations and her dementia.
Most
importantly, I know she is safe and well cared for at Wendleberrie House.

Reply from Kieron Featherstone, Manager at Wendleberrie House

Thanks for your kind review and support, it is appreciated.


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Review from Mia C (Daughter of Resident) published on 22 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum's district nurse recommended Wendleberrie to us. Mum had tried another care home that was more like a hotel where residents didn't socialise together much.
Wendleberrie is like a big family home. The residents usually sit together in the lounge area which is good for Mum as she was very lonely
living alone at home before. The meals are varied and it always smells amazing when I go to visit. Mum is completely blind but is looked after so well by the amazing staff. They have daily activities to keep residents entertained- Mum's favourite is bingo.
The rooms are immaculate and always nicely presented. We tried Mum out for a trial period to see how she settled in and made her permanent after we'd seen how great the care was.
Mum has made friends there and has a routine which is facilitated by the wonderful staff there.

Reply from Kieron Featherstone, Manager at Wendleberrie House

Thanks for the lovely review, we're glad Mum settled in and has become part of the Wendleberrie family.


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Review from K H (Resident) assisted by family/friend published on 26 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found Wendleberrie House to be a very comfortable place, with friendly and helpful staff (carers).
The food provided is good with a varied choice and portions ample.
Some entertainment is provided and activities if you wish to join in.
I feel it is also a very safe place to be.

Reply from Kieron Featherstone, Manager at Wendleberrie House

Thank you for your kind words and taking the time to review.


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Review from W A (Brother of Resident) published on 31 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister has been well looked after by very caring and dedicated staff. They treat her with great affection and respect and have responded to her changing needs over a period of many years.

Reply from Kieron Featherstone, Manager at Wendleberrie House

Thank you for your review, your comments are appreciated.


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Review from E J (Friend of Resident) published on 31 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It's a very nice home, everyone is so friendly and helpful I would definitely recommend it. The home is always nice and clean. The residents are well looked after. Staff I will take their time with the residents to make sure residents have what they need. And I always feel very welcome each time I go
there. Like I said I would recommend this home. It feels very homely.

Reply from Kieron Featherstone, Manager at Wendleberrie House

Thank you for taking the time to review and your lovely comments glad you feel welcomed.


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Review from M B (Daughter of Resident) published on 30 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Some aspects need to be overhauled food okay but small helpings, regularly having to buy pads as they were forgotten to be ordered. Buy her toiletries, family provide food stuff as only the necessary supplied (take it or leave it). Day staff are generally okay but one or two have an unpleasant attitude
if they feel like it. Night staff are a bit rough, with bruises on arms etc. Mannerisms are a lot to be desired by these, sometimes the room is a bit colder than it should be.

Reply from Kieron Featherstone, Manager at Wendleberrie House

Thank you for your review, we are always approachable and encourage residents, their families and friends to voice any concerns they have to management, like you have done previously over the years. There are some factual inaccuracies regarding the comments made, if possible I would like to arrange a meeting to clarify please.


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Review from A B (Niece of Resident) published on 30 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are always helpful, accommodating and kind to residents and visitors alike. There is a very comfortable and homely atmosphere. We always feel welcome and reassured that my aunty is well cared for. This is the nicest care home that we have ever visited.

Reply from Kieron Featherstone, Manager at Wendleberrie House

Thank you for your feedback, it is lovely to hear you feel this way.


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Current Review Score: 9.7 (9.747)

Overview of Review Score

The Review Score of 9.7 (9.747) out of 10 for Wendleberrie House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 22 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.747 for Wendleberrie House is calculated as follows: ( (204 Excellents x 5) + (51 Goods x 4) + (4 Satisfactorys x 3) + (1 Poors x 2) + (1 Very Poors x 1) ) ÷ 261 Ratings = 4.747

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Wendleberrie House is based on 22 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 15 registered maximum number of service users is 3, which has been reached with 22 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 15 Feb 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Frequently Asked Questions about Wendleberrie House

What types of Care is Wendleberrie House registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Wendleberrie House provide?

Palliative Care, Convalescent Care & End of Life Care are other types of care provided.

How many Rooms does Wendleberrie House have?

There are 13 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Wendleberrie House?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Stairlift, Wheelchair Access, Gardens & Television point in own room are some of the Facilities & Services.

How far is Wendleberrie House to the centre of Wellingborough?

0.3 mile(s) as the crow flies, distance by road may be significantly further.