Wendleberrie House

3 The Avenue, Wellingborough NN8 4ET
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9.7 49 Reviews
  • Wendleberrie House, Wellingborough
Wendleberrie House provides high quality care in a family-run environment. Residents are treated as the owner's extended family, who live on the premises.

The home has been providing residential care and respite provision for over 20 years. All care provided is tailored to each individual according to their needs and requirements.

Carers attend regular training courses and are also experienced in mental health care, including provision for adults with dementia.

Wendleberrie House underwent an extension in 2016, resulting in an additional seven bedrooms with ensuite facilities, a dining room and conservatory.

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Care Provided by Wendleberrie House

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 15 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bariatric Care/Obesity
  • COPD/Pulmonary Disease
  • Parkinson's Disease
  • Speech Impairment
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Palliative Care

Good to Know

  • Owner
  • Wendleberrie Care Ltd
  • Person in charge
  • Kieron Featherstone (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (13)
    • Couples/Companion Rooms (1)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2019

Funding & Fees Guide for Wendleberrie House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Weekly Charges per Person
    • Self-Funded Residential Care £850 – £937
    • Self-Funded Residential Dementia Care £850 – £937
    • RESPITE Self-Funded Residential Care £850 – £937
    • RESPITE Self-Funded Residential Dementia Care £850 – £937

  • Not included - hairdressing, podiatry and toiletries
  • (these prices are only a guideline, please contact Wendleberrie House to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access

Wendleberrie House Reviews (49)

Total of 49, showing 21-40
9.7

Wendleberrie House has a Review Score of 9.7 (9.747) out of 10, based on 22 reviews in the last 2 years. Over all time Wendleberrie House has 49 reviews.

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Review from K C (Daughter of Resident) published on 29 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleased, no concerns.

Reply from Kieron Featherstone, Manager at Wendleberrie House

Thank you for your review, your feedback is appreciated.


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Review from Beulah T (Sister of Resident) published on 23 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It has a homely atmosphere. Residents are individuals. Staff are always welcoming. Communications between managers/staff and relatives are very good, always on hand to answer concerns. The rooms are very well-kept and tidy. Meals are nutritious and good selection of choices. The safety of residents
is a top priority. When there, always keep informed when the fire alarm is being tested. It is a small home with the residents being a family. Well-run and high standards are maintained.

Reply from Kieron Featherstone, Manager at Wendleberrie House

Thank you for your lovely review it is appreciated.


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Review from Eileen K (Sister of Resident) published on 9 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Wendleberrie House is a little gem and we are so glad to have found it. We viewed several larger care homes for my brother but when we viewed Wendleberrie House we saw such a contrast from the others. Because it's a small care home, my brother gets far more attention than he would in one of the larger
homes. I have remarked to staff on the cleanliness of Wendleberrie House and was told it is given top priority which is easy to see. All the staff are friendly and very helpful and there is a warm and welcoming atmosphere. I would recommend this care home very highly.

Reply from Kieron Featherstone, Manager at Wendleberrie House

Thank you, Eileen, for your glowing review, it is appreciated.


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Review from Paul C (Son of Resident) published on 21 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

All staff are friendly and caring in what must be very trying conditions. Although the home is not the most modern, it is comfy and homely - a place that can be relaxing and friendly. I am very happy for my mother to stay where she is.

Reply from Kieron Featherstone, Manager at Wendleberrie House

Thanks for your feedback, Paul, it is appreciated. Kieron


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Review from Zara J (Daughter of Resident) published on 20 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum coming to Wendleberrie House has been a great success. It has taken a few weeks for Mum to settle but we, as her children, are more than happy with the care and support every member of the team has shown her.

Reply from Kieron Featherstone, Manager at Wendleberrie House

Thank you, Zara, for your kind words, it is appreciated.


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Review from C B (Resident) published on 17 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very good.

Reply from Kieron Featherstone, Manager at Wendleberrie House

Thank you for your feedback, it is appreciated.


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Review from Kurt J (Son of Resident) published on 17 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My sisters and I chose Wendleberrie House for Mum after looking at a few care homes in Wellingborough. It stood out from the others because of the small number of residents, the homely and family feel and the location. The care she receives has been wonderful and it has helped Mum's transition from
living in her own home a lot easier.

Reply from Kieron Featherstone, Manager at Wendleberrie House

Thank you, Kurt, for your kind review, Mum is a pleasure to look after.


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Review from B W (Nephew of Resident) published on 6 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit my aunty every three to four weeks, and I find the home first-class. The treatment she gets and the staff who look after her are brilliant. She loves it there, and I am glad she is there because she is well looked after. The visitors are well looked after.

Reply from Kieron Featherstone, Manager at Wendleberrie House

Thank you so much for your review and kind words; it is appreciated.


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Review from Elizabeth C (Daughter-in-law of Resident) published on 25 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are friendly, caring and nothing is too much trouble for them. The management is always on hand to talk to residents. My mother-in-law fitted in straight away. Everyone is very welcoming, all the residents seem very happy there hence the reason to have mother-in-law cared for at Wendleberrie
House.

Reply from Kieron Featherstone, Manager at Wendleberrie House

Thank you for your kind words and feedback it is always nice to hear.


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Review from Gareth C (Grandson of Resident) published on 25 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very friendly staff, understanding of the situation. Good atmosphere safe and clean environment.

Reply from Kieron Featherstone, Manager at Wendleberrie House

Thank you for your feedback, it is much appreciated.


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Review from P E (Friend of Resident) published on 17 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Within the first few days of arriving at Wendleberrie House, I noticed a marked improvement on my friend and this is solely due to everything they produce for his wellbeing. He smiles all the time, has put on weight and loves to sing. He now seems a little younger than his 95 years. Should I need a
care home myself this would be the place for me.

Reply from Kieron Featherstone, Manager at Wendleberrie House

Thank you for your kind words and feedback - it is appreciated.


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Review from P C (Daughter of Resident) published on 14 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been at Wendleberrie House over three years, and the care she receives is excellent. The staff are helpful and caring. We would not hesitate in recommending Wendleberrie House, to anyone looking for care for a relative.

Reply from Kieron Featherstone, Manager at Wendleberrie House

Thank you for your review and comments it is appreciated.


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Review from J W (Daughter of Resident) published on 10 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad was identified as needing full-time care after a fall and spending a long time in hospital whilst this was put in place.
I am so happy with the care my dad receives, I know I don't need to worry about him, as he is very good hands.
I was his carer, but since his dementia diagnosis, he needed
specialist care 24/7, which he now gets. I would highly recommend Wendleberrie to anyone whose family has a loved one needing full-time care.

Reply from Kieron Featherstone, Manager at Wendleberrie House

Thanks so much for the lovely review, happy to be of help.


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Review from Amanda B (Sister of Resident) published on 6 February 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

During the Christmas period, the staff did a spontaneous act of kindness which thrilled my sister. They took any resident that wanted to go on a short evening adventure to look at a festively decorated local street, in staff cars. Including a hot chocolate! Such a lovely idea. Always the residents are
treated so kindly, even when they've become difficult and aggressive. Thanks to all the lovely staff we can enjoy hearing all my sister's happy times, still making memories at nearly 80.

Reply from Kieron Featherstone, Manager at Wendleberrie House

Thanks for the lovely review its nice to hear your thoughts.


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Review from L H (Resident) published on 6 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I live at Wendleberrie House, the best move I have ever made. The home, management and staff are second to none and are very helpful in our daily needs, both day and night. We have fun and laughs with our carers and they do all they can to see we are happy and content at all times. We have entertainments,
exercise, music and meetings to keep us in touch with all that happens in the home. If any staff leave they soon wish to return again so that says it all really. Just come along and see us as always a warm welcome and a hot drink will be offered. 10 years later I am still here and now approaching my 95th Birthday.

Reply from Kieron Featherstone, Manager at Wendleberrie House

Thanks for your lovely review, so happy to hear you feel this way.


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Review from Glen F (Son of Resident) published on 5 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Wendleberrie House is a very 'homely' residential home. I found that the home was always kept very clean and fairly well maintained. Staff are extremely pleasant, welcoming, very attentive and patient with the residents. The level of care/support the resident receives is very good and plenty of one-to-one
care is given. The manager is very pleasant and approachable and any suggestions/requests are always taken on board.

Reply from Kieron Featherstone, Manager at Wendleberrie House

Thank you for your kind words and review. You and the family are always welcome to pop in for a cuppa.


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Review from Steve B (Son of Resident) published on 7 February 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother left hospital last year and needed to move into a care home. She moved into Wendleberrie House and we couldn't be happier with how she is being looked after. Nothing is ever too much much trouble for any of the staff. Wendleberrie House is always clean, has a lovely relaxed atmosphere and
is home from home for her. Our family is always made to feel very welcome, and we are always asked if we would like a drink as soon as we arrive to visit her. Communication is really good, and as a family, we are always kept informed of any developments or changes.


We wouldn't have any hesitation in recommending Wendleberrie House to anyone looking for a care home for their relatives.


Reply from Kieron Featherstone, Manager at Wendleberrie House

Thanks, Steve that's great to hear.


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Review from Julie R (Daughter of Resident) published on 10 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

It's taken my mother quite a while to settle. She has a lovely room and staff are lovely, friendly and welcoming.
The home is extremely clean and comfortable. All staff are approachable.
My mother is quite able, even though she has dementia and Alzheimers and would benefit by having more activities
to stimulate her, but overall we are very happy with Wendleberrie.

Reply from Kieron Featherstone, Manager at Wendleberrie House

Thanks, Julie.


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Review from Peter H (Relative of Resident) published on 4 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care provided by the staff is impressive. I would strongly recommend Wendleberrie House to anyone needing similar care.

Reply from Kieron Featherstone, Manager at Wendleberrie House

Thanks Peter.


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Review from Christine B (Friend of Resident) published on 20 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This care home offers a very high standard of care. It has a friendly and relaxing atmosphere. The surroundings are homely. Standard of cleanliness is very high. Staff and management are always welcoming. All meals appear nutritional and residents choices catered for. The bedrooms are larger than average.
There are various activities arranged by management. Residents' spiritual and religious needs are catered for. I have observed all residents being treated with dignity and respect, even when their behaviour has been challenging.

Reply from Kieron Featherstone, Manager at Wendleberrie House

Thanks for the lovely review Christine.


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Current Review Score: 9.7 (9.747)

Overview of Review Score

The Review Score of 9.7 (9.747) out of 10 for Wendleberrie House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 22 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.747 for Wendleberrie House is calculated as follows: ( (204 Excellents x 5) + (51 Goods x 4) + (4 Satisfactorys x 3) + (1 Poors x 2) + (1 Very Poors x 1) ) ÷ 261 Ratings = 4.747

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Wendleberrie House is based on 22 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 15 registered maximum number of service users is 3, which has been reached with 22 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 15 Feb 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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