Wendleberrie House

3 The Avenue, Wellingborough NN8 4ET
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9.7 49 Reviews
  • Wendleberrie House, Wellingborough
Wendleberrie House provides high quality care in a family-run environment. Residents are treated as the owner's extended family, who live on the premises.

The home has been providing residential care and respite provision for over 20 years. All care provided is tailored to each individual according to their needs and requirements.

Carers attend regular training courses and are also experienced in mental health care, including provision for adults with dementia.

Wendleberrie House underwent an extension in 2016, resulting in an additional seven bedrooms with ensuite facilities, a dining room and conservatory.

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Care Provided by Wendleberrie House

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 15 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bariatric Care/Obesity
  • COPD/Pulmonary Disease
  • Parkinson's Disease
  • Speech Impairment
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Palliative Care

Good to Know

  • Owner
  • Wendleberrie Care Ltd
  • Person in charge
  • Kieron Featherstone (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (13)
    • Couples/Companion Rooms (1)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2019

Funding & Fees Guide for Wendleberrie House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Weekly Charges per Person
    • Self-Funded Residential Care £850 – £937
    • Self-Funded Residential Dementia Care £850 – £937
    • RESPITE Self-Funded Residential Care £850 – £937
    • RESPITE Self-Funded Residential Dementia Care £850 – £937

  • Not included - hairdressing, podiatry and toiletries
  • (these prices are only a guideline, please contact Wendleberrie House to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access

Wendleberrie House Reviews (49)

Total of 49, showing 41-49
9.7

Wendleberrie House has a Review Score of 9.7 (9.747) out of 10, based on 22 reviews in the last 2 years. Over all time Wendleberrie House has 49 reviews.

Overall Experience

  • 38
  • 11
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Date Published

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Review from Ann F (Power of Attorney of Resident) published on 15 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Wendleberrie is a very caring establishment; a home from home. Staff are always welcoming and will go the extra mile. I would have no hesitation in recommending Wendleberrie care home.

Reply from Kieron Featherstone, Manager at Wendleberrie House

Thanks, Ann, that's very kind of you.


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Review from Marcia S (Daughter of Resident) published on 14 November 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Wendleberrie House was fantastic with providing respite for my Mum who suffers from Alzheimer's. The Manager was brilliant understanding Mum's care needs and we were confident as a family that Mum would be cared for and kept safe whilst at Wendleberrie House. Mum was treated with kindness, humility
and involved in activities.


Wendleberrie House is a lovely home and you could say it is 'home from home' as it is a well-maintained home that is superb inside in terms of cleanliness and supportive friendly professional staff members. The respite room is comfortable and homely.


The Manager is approachable and delivered Mum's care to a high standard in conjunction with his staff. The atmosphere of the home is relaxed and has the feel of an extended family.


Thank you to everyone at Wendleberrie House for making Mum's respite stay possible and also for the excellent standard of care and kindness. Much appreciated as we had visited 32 residential/nursing care homes in Northamptonshire.


Reply from Kieron, Manager at Wendleberrie House

Thanks Marcia for your kind words.


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Review from S K (Niece of Resident) published on 31 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My auntie has Dementia and the small number of residents helps to promote a family, caring environment.
The premises, whilst not modern, also help to promote a family home rather than a corporate care facility.
The food always looks and smells appetising. I visit frequently and at different times
of the day, always unannounced and I have always been welcomed and offered refreshments.
I've never had any cause for concern for either my auntie or other residents.

Reply from Kieron, Registered Manager at Wendleberrie House

Thanks Sue


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Review from Debra T (Daughter of Resident) published on 27 March 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad was very happy and full of praise after his respite weekend.
We have booked lots of date for 2017 and plan to book many more dates in 2018.
Dad told everyone that he will be coming back. All the staff took the time to get to know dad and all the residents said bye.

Reply from Kieron, Registered Manager at Wendleberrie House

Thanks, Debbie, glad he enjoyed his stay, see you soon.


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Review from Jackie B (Daughter of Resident) published on 14 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As soon as you drive in through the gates with its pretty flower beds, it's welcoming.
Friendly staff answer the door and a cup of tea is always offered.
All staff are aware of exactly where each resident is and how they are feeling.
All staff members wear a uniform so are easily recognised.
Also
impressive was how clean the home smells, each client is well dressed, hair done and personal jewellery put on.

Reply from Kieron, Registered Manager at Wendleberrie House

Thanks Jackie


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Review from Barbara B (Daughter of Resident) published on 10 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father transferred to Wendleberrie House when the care home he was living in closed at very short notice. I was extremely concerned that this unplanned move would have an adverse effect on Dad's well-being. My worries were unfounded as the wonderful staff at Wendleberrie took time to settle him in
one of their lovely new rooms. The atmosphere in the home is always calm and the residents determine for themselves whether they stay in the cheery bright lounge or retire to their own rooms. My husband and I visit at least twice a week and always receive a warm and friendly welcome. Dad is clearly content and well cared for and his move has been an unexpectedly positive experience.

Reply from Kieron, Registered Manager at Wendleberrie House

Thank you Barbara


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Review from S A (Relative of Resident) published on 7 March 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Wendleberrie is the opposite of the large chain care providers. It has a small, quiet, family home atmosphere and I have always found the staff, manager and owner readily available, approachable and very accommodating. Visiting is unrestricted and I have always been made to feel welcome.


The people

living at Wendleberrie are well known, treated with respect and from my experience and observation are given genuinely personalised care. People are able to get up at a time of their choosing and are free to choose whether to spend time in their own room or in communal areas. There is a low turnover of staff and all have prior experience of caring. Extra special attention is given when people are unwell.


Wendleberrie has an air of calm order, it is well maintained and extremely clean. Laundry is done on site; clothes are well looked after. Meals are cooked fresh on site and choice and quality is very good.


I have no hesitation in recommending Wendleberrie House; it is a hidden gem.


Reply from Kieron, Registered Manager at Wendleberrie House

Thank you Susan


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Review from Pam S (Daughter of Resident) published on 7 March 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mother was moved to this home from a very badly run home. What a difference, she was cared for excellently, staff were very good and treated her with real respect and dignity. Would highly recommend a lovely family run home.

Reply from Kieron, Registered Manager at Wendleberrie House

Thanks Pam


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Review from Hannah M (Granddaughter of Resident) published on 1 February 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A fab home, so homely, staff are kind and extremely caring. Nothing was too much, always felt welcomed and they looked after my dear nan very well. My nan has passed away now but happy to know that she was looked after in her final few months there.
Thanks guys, keep up the good work.

Reply from Kieron Featherstone, Registered Manager at Wendleberrie House

Thanks Hannah for your kind words, we will.


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Current Review Score: 9.7 (9.747)

Overview of Review Score

The Review Score of 9.7 (9.747) out of 10 for Wendleberrie House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 22 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.747 for Wendleberrie House is calculated as follows: ( (204 Excellents x 5) + (51 Goods x 4) + (4 Satisfactorys x 3) + (1 Poors x 2) + (1 Very Poors x 1) ) ÷ 261 Ratings = 4.747

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Wendleberrie House is based on 22 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 15 registered maximum number of service users is 3, which has been reached with 22 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 15 Feb 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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