Belvoir Vale

Old Melton Road, Widmerpool, Nottingham NG12 5QL
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9.8 67 Reviews
  • Belvoir Vale, Nottingham
Belvoir Vale is situated in Widmerpool, just off the A46 and is registered to provide residential and dementia residential care for up to 62 residents.

The home is designed as a care village incorporating three care homes in grounds of over two acres. The purpose built care homes are ground floor, with all bedrooms having en-suite facilities.

Belvoir Vale has a number of comfortable seating areas, dining rooms, a hair dressing salon and beautiful landscaped gardens. Rutland House is a dementia specialist wing and has a 'memory café', sweet shop and garden room, for residents and visitors to enjoy.

Belvoir Vale has an array of personalised and social activities for residents to participate in, along with good food, companionship and offering residents choice every step of the way.

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Care Provided by Belvoir Vale

  • Primary Care Categories
  • Dementia
  • Eating Disorders
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Substance Misuse
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 62 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bipolar/Manic Depression
  • Down Syndrome
  • Hearing Impairment
  • Parkinson's Disease
  • Stroke
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Physiotherapy

Good to Know

  • Person in charge
  • Julie Boylan (Care Manager)
  • Admission Criteria
    • No Smoking
    • Ages 50+
  • Room Information
    • Single Rooms (50)
    • Couples/Companion Rooms (6)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 1997
    • Last Refurbishment: 2010
    • Number of floors: 1

Funding & Fees Guide for Belvoir Vale

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,430
    • Self-Funded Residential Dementia Care from £1,430

  • Prices are subject to an individual care needs assessment and the type of room and services chosen. Please contact us for further information.
  • (these prices are only a guideline, please contact Belvoir Vale to find out the exact price for your requirements)

Facilities

  • Gardens
  • Ground Floor Accommodation only
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • No restriction on visiting hours.


  • Parking

  • On site parking available.


Belvoir Vale Reviews (67)

Total of 67, showing 1-20
9.8

Belvoir Vale has a Review Score of 9.8 (9.794) out of 10, based on 13 reviews in the last 2 years. Over all time Belvoir Vale has 67 reviews.

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Review from Colin E (Son of Resident) published on 12 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has only been in the home for two weeks but she's loving it, likes being pampered, likes her room, bed, food, everything really.

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Review from S M (Daughter of Resident) published on 24 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum is battling Alzheimer's and has been for over 5 years. We've just had her first respite (one week) at BV's dementia unit. I visited many homes before making a decision including large brand new businesses. BV is highly resident-focused, caring, kind, and clean. Mum has put weight on and enjoyed
3 cooked meals/day plus copious drinks and biscuits! She's come home much more mentally alert and is also cheerful - an improvement from pre-respite. Thank you to every staff member who helped us from day one (The two men from Maintenance -moving room furniture around for safety) and to one staff member in particular for helping with baggage on leaving. BV's care staff showed only patience and dedication. A couple of issues I highlighted were dealt with promptly and in full.

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Review from Patrick W (Son of Resident) published on 12 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Right from day one everything was all we could have wished for.
Nothing was too much trouble and we were kept informed with everything that was happening. All the staff without exception seemed to be focused on one thing, the welfare and comfort of the resident and for that we can't thank them enough,
knowing Dad was getting all the area and attention he needed meant so much. His older brother actually said we always had a fear of care homes but now we have seen this place that fear has gone. Dad was only in for just under 3 weeks but in that time all we can say is thank you for your amazing work in making him comfortable to the end.

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Review from Charlotte M (Daughter of Resident) published on 4 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am continually impressed by the kindness and care of all staff members, from maintenance, laundry, kitchen, to personal carers, senior nurses and admin. Nothing is too much trouble, residents and family are always welcome at whatever time.
Thank you.

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Review from Linda R (Daughter of Resident) published on 10 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad passed away recently. I would like to say a massive thank you to all the staff at Belvoir. My dad was only at the care home for a short period. He moved to be with my mum. They spent the last few months together. She continues to be at the home. The staff looked after me and my brother throughout
this traumatic time.
They treated us all as part of the family.
Thank you again.

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Review from Helen S (Daughter of Resident) published on 11 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum resides in Gatehouse, which suits her level of dementia. The staff are wonderful and caring; they look after Mum very well. When I have raised queries or issues, they have been dealt with efficiently and professionally, to my satisfaction.

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Review from Dena B (Daughter of Resident) published on 6 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has only been here for one week, but in this time, he has enjoyed and settled down to his new life. He thinks he's in a hotel. The food is not bad - missing my food, he tells me! Loves the view from his window (the garden), but, still early days. Thank you for having him; he's a kind, sweet
man and will not bother the staff in any way.

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Review from Brian C (Resident) published on 21 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Pleasant atmosphere. Very good food and cleanliness. Helpful, cheerful staff.

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Review from Yvonne F (Niece of Resident) published on 15 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt has been a resident at the Belvoir Vale care home for two years. During that time she has received excellent care and attention. The staff are simply superb and care about every individual in the home. The organisation and professionalism of the management is exceptional, particularly communication
and meeting the needs of family members visiting the home. We cannot praise the home highly enough. My aunt hopes to spend many years in the home and we will continue to enjoy visiting her.

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Review from Stuart B (Son of Resident) published on 3 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother moved to Belvoir Vale Care Home four weeks ago. Initially she was very anxious and needy, but by the fourth week she was more calm and settled. The staff had got to know her and found that she needed to be distracted and occupied, especially with music. This has been very comforting for me
knowing that she is in good hands. I ham sure my mother is living at the right place for her needs and managing the dementia.

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Review from Kirsten J (Daughter of Resident) published on 23 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We could not fault the staff. Everyone was considerate, careful and always keen to treat Mum as an individual and accommodate her wishes. We were saddened, therefore, to have to make the decision to move Mum to another care home that is more accessible for her friends and former neighbour to visit,
especially those reliant on public transport. We would not hesitate to recommend Belvoir Vale to other families. Thank you for everything.

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Review from S B (Daughter of Resident) published on 30 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum moved into Belvoir Vale in November 2021 and passed away there in February 2023. I am so, so pleased I found this care home for her to live in. It is a homely and comfortable place, with nice rooms and a garden and wood nearby. The staff were very attentive, caring and helpful and Mum and I enjoyed
the time there, and going out together to nearby cafés. Care was always good, and in the heatwave of summer 2022, the staff did everything they could to enable residents to stay cool and hydrated. The needs of individuals were put first, and care included outings, games, exercise, entertainment and religious input for those who wished this.
I would also like to commend the staff's support of relatives like myself, who are coming to terms with the loss of their loved one to dementia, as well as their ultimate death. Support and information were given, arrangements were made to see the home's GP and intelligent input was given over end-of-life care decisions.

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Review from S D (Niece of Resident) published on 21 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My aunt became a resident at Belvoir Vale at very short notice following a fall and subsequent discharge from the hospital. The management is very empathetic and understanding. The care my aunt received for latter-stage dementia was reassuringly good. Some members of the team were excellent and went
the extra mile in terms of kindness and care. Following my aunt's death we were treated again with much kindness and respect.

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Review from S A (Daughter of Resident) published on 17 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Belvoir Vale is a very friendly and homely care home. The staff are very welcoming and efficient and really seem to care for the residents. There are also many activities organised for residents who wish to participate. The food is homemade and looks delicious.

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Review from Georgina M (Daughter of Resident) published on 13 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mother needed some quality food, attention, physio and care after a broken femur in December. Finding Belvoir Vale was just amazing. We are very pleased with her care, all the team are beyond brilliant. Nothing is too much trouble. We call and speak to Mum on the phone if we don't have time to visit,
I feel bad calling when everyone is so busy, it's never a problem. Attention to detail is remarkable. Mum even has poached eggs on lovely toast for breakfast, in her words, better than she would have made herself! Well done team, Mum is getting stronger every day.

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Review from H S (Daughter of Resident) published on 13 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum had a prolonged period in hospital after a fall and moved into Belvoir Vale initially for some respite care. From the very start, the staff were welcoming. warm and caring. We feel great reassurance that she is well looked after and safe. Everyone is so friendly and willing to help. A really lovely
environment.

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Review from A T (Resident) published on 25 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I'm really happy with the care home and staff. House is very clean and the food is good.

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Review from E P (Resident) published on 25 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I came here in February 2020 and have been treated with respect in every way. I have been lucky enough to make good friends. Food has been good and plenty of it.

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Review from Elizabeth H (Daughter of Resident) published on 9 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Belvoir Vale have made mum feel so welcome and cared for as a new resident. The meals are very good and the staff cater for all needs. There are regular activities and trips out that mum enjoys and they also arrange many events on special calendar dates. The staff always seem to find the
time to chat with mum and her family even with their busy schedules. I feel Belvoir Vale is very homely whilst still being professional and highly organised.

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Review from Diane H (Daughter of Resident) published on 4 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Felt at 'home' as soon I walked in. I knew right away this was the place for my mother. I cannot praise the staff highly enough for their kindness during the last days of mums life. All people closest to her that visited were treated wonderfully, with nothing too much trouble, and the cups of tea and
sandwiches kept us going. Even found the time to make her great-granddaughter feel special and included. So grateful to you all.

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Current Review Score: 9.8 (9.794)

Overview of Review Score

The Review Score of 9.8 (9.794) out of 10 for Belvoir Vale is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.794 for Belvoir Vale is calculated as follows: ( (124 Excellents x 5) + (30 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 155 Ratings = 4.794

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Belvoir Vale is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 62 registered maximum number of service users is 12.4, which has been reached with 13 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 23 Dec 2023

Overall
Outstanding

  • Caring

    Outstanding

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (3)

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Meet the Team (1)

Julie

Julie Boylan

Job Title: Home Manager

Hello, my name is Julie Boylan, I have been employed at Belvoir vale for 19 years, I started as a Care Assistant, then went on to be a Senior, progressed to Deputy Manager and now Registered Manager. I have been in post just over a year and this home is an outstanding home.


Frequently Asked Questions about Belvoir Vale

What types of Care is Belvoir Vale registered for?

Older Person Care, Dementia, Respite Care, Eating Disorders, Mental Health Condition, Physical Disability, Sensory Impairment, No Medical Intervention & Substance Misuse are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Belvoir Vale provide?

Day Care, Convalescent Care, Physiotherapy & Own GP if required are other types of care provided.

How many Rooms does Belvoir Vale have?

There are 50 Single Rooms and 6 Couples/Companion Rooms.

What are the Facilities & Services at Belvoir Vale?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Near Public Transport, Minibus or other transport, Wheelchair Access, Ground Floor Accommodation only, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Belvoir Vale to the centre of Nottingham?

8.3 mile(s) as the crow flies, distance by road may be significantly further.