Belvoir Vale

Old Melton Road, Widmerpool, Nottingham NG12 5QL
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9.9 67 Reviews
  • Belvoir Vale, Nottingham
Belvoir Vale is situated in Widmerpool, just off the A46 and is registered to provide residential and dementia residential care for up to 62 residents.

The home is designed as a care village incorporating three care homes in grounds of over two acres. The purpose built care homes are ground floor, with all bedrooms having en-suite facilities.

Belvoir Vale has a number of comfortable seating areas, dining rooms, a hair dressing salon and beautiful landscaped gardens. Rutland House is a dementia specialist wing and has a 'memory café', sweet shop and garden room, for residents and visitors to enjoy.

Belvoir Vale has an array of personalised and social activities for residents to participate in, along with good food, companionship and offering residents choice every step of the way.

Care Provided by Belvoir Vale

  • Primary Care Categories
  • Dementia
  • Eating Disorders
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Substance Misuse
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 62 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bipolar/Manic Depression
  • Down Syndrome
  • Hearing Impairment
  • Parkinson's Disease
  • Stroke
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Physiotherapy

Good to Know

  • Person in charge
  • Julie Boylan (Care Manager)
  • Admission Criteria
    • No Smoking
    • Ages 50+
  • Room Information
    • Single Rooms (50)
    • Couples/Companion Rooms (6)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 1997
    • Last Refurbishment: 2010
    • Number of floors: 1

Funding & Fees Guide for Belvoir Vale

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,430
    • Self-Funded Residential Dementia Care from £1,430
  • Prices are subject to an individual care needs assessment and the type of room and services chosen. Please contact us for further information.


  • (these prices are only a guideline, please contact Belvoir Vale to find out the exact price for your requirements)

Facilities

  • Gardens
  • Ground Floor Accommodation only
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • No restriction on visiting hours.


  • Parking
  • On site parking available.


Total of 67, showing 1-20
9.9

Belvoir Vale has a Review Score of 9.9 (9.857) out of 10, based on 14 reviews in the last 2 years. Over all time Belvoir Vale has 67 reviews.

Overall Experience

  • 55
  • 11
  • 1
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Date Published

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Overall Experience  Overall Experience 5.0 out of 5

My Mum passed away recently following many years at Belvoir Vale where my father had also been a resident some time before.The Care is excellent and the staff have much empathy and compassion for the residents.There is very much a Team environment and good communication.
The Home is not standing still
as it is always looking at improving systems, listening to relatives and residents.This is clearly seen within the Activities programme.
Thank you for making my Mum's last few years enjoyable and comfortable.This was her home.

Reply from Laura Nightingale, Commercial Business Partner at Belvoir Vale

Thank you for taking the time to leave this 5 star review, we will pass this on to the team, it will mean a lot to them as they work so hard to make the residents comfotable and happy in their home.


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Overall Experience  Overall Experience 5.0 out of 5

My Mum spent five happy years at Belvoir Vale where she thrived. After a couple of respite visits she took the decision to move to the home permanently. Mum quickly made new friends and thoroughly enjoyed all the amazing activities that the home offered. She had dementia but with the move to Belvoir
Vale she was able to relax and she no longer had to worry about the pressures of daily life. Belvoir Vale is extremely well led and all staff go above and beyond in everything they do. They work brilliantly as a team and are highly valued which is clearly reflected in their happiness at work. The standard of care is outstanding and staff all have a great knowledge and understanding of the residents. Everyone is treated as a family member and with compassion and dignity. The rooms are gorgeous and furnished to a high standard. The food is freshly prepared and the residents are given plenty of choice. The home is in a great location set in well maintained beautiful grounds.

Reply from Laura Nightingale, Commercial Business Partner at Belvoir Vale

Thank you for taking the time to leave this fantatic review for Belvoir Vale We're delighted that mum felt relaxed, happy, and supported, and that she enjoyed the activities, the beautiful surroundings, and the sense of community. Your kind words about our team's dedication and compassion mean so much to us.


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Overall Experience  Overall Experience 5.0 out of 5

Mum was at Belvoir Vale Care home for a couple of years. We can't fault them, staff always amazing, kind & considerate.
Lots of activities for her to join, mini bus to take residents out. The room was always clean. Very pleasant environment.
Very inclusive for friends and family with regular
meetings to discuss concerns & changes.
We'll miss not going into see everyone.
Thank you again

Reply from Laura Nightingale, Commercial Business Partner at Belvoir Vale

Thank you for your lovely feedback. We're so glad your mum enjoyed her time at Belvoir Vale Care Home. It means a lot to hear that our team, activities, and welcoming environment made a difference. We'll miss seeing you too.


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Overall Experience  Overall Experience 5.0 out of 5

Mum has only been in the home for two weeks but she's loving it, likes being pampered, likes her room, bed, food, everything really.

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Overall Experience  Overall Experience 5.0 out of 5

Mum is battling Alzheimer's and has been for over 5 years. We've just had her first respite (one week) at BV's dementia unit. I visited many homes before making a decision including large brand new businesses. BV is highly resident-focused, caring, kind, and clean. Mum has put weight on and enjoyed
3 cooked meals/day plus copious drinks and biscuits! She's come home much more mentally alert and is also cheerful - an improvement from pre-respite. Thank you to every staff member who helped us from day one (The two men from Maintenance -moving room furniture around for safety) and to one staff member in particular for helping with baggage on leaving. BV's care staff showed only patience and dedication. A couple of issues I highlighted were dealt with promptly and in full.

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Overall Experience  Overall Experience 5.0 out of 5

Right from day one everything was all we could have wished for.
Nothing was too much trouble and we were kept informed with everything that was happening. All the staff without exception seemed to be focused on one thing, the welfare and comfort of the resident and for that we can't thank them enough,
knowing Dad was getting all the area and attention he needed meant so much. His older brother actually said we always had a fear of care homes but now we have seen this place that fear has gone. Dad was only in for just under 3 weeks but in that time all we can say is thank you for your amazing work in making him comfortable to the end.

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Overall Experience  Overall Experience 5.0 out of 5

I am continually impressed by the kindness and care of all staff members, from maintenance, laundry, kitchen, to personal carers, senior nurses and admin. Nothing is too much trouble, residents and family are always welcome at whatever time.
Thank you.

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Overall Experience  Overall Experience 5.0 out of 5

Mum resides in Gatehouse, which suits her level of dementia. The staff are wonderful and caring; they look after Mum very well. When I have raised queries or issues, they have been dealt with efficiently and professionally, to my satisfaction.

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Overall Experience  Overall Experience 5.0 out of 5

My father has only been here for one week, but in this time, he has enjoyed and settled down to his new life. He thinks he's in a hotel. The food is not bad - missing my food, he tells me! Loves the view from his window (the garden), but, still early days. Thank you for having him; he's a kind, sweet
man and will not bother the staff in any way.

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Overall Experience  Overall Experience 5.0 out of 5

Pleasant atmosphere. Very good food and cleanliness. Helpful, cheerful staff.

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Overall Experience  Overall Experience 5.0 out of 5

My aunt has been a resident at the Belvoir Vale care home for two years. During that time she has received excellent care and attention. The staff are simply superb and care about every individual in the home. The organisation and professionalism of the management is exceptional, particularly communication
and meeting the needs of family members visiting the home. We cannot praise the home highly enough. My aunt hopes to spend many years in the home and we will continue to enjoy visiting her.

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Overall Experience  Overall Experience 5.0 out of 5

My mother moved to Belvoir Vale Care Home four weeks ago. Initially she was very anxious and needy, but by the fourth week she was more calm and settled. The staff had got to know her and found that she needed to be distracted and occupied, especially with music. This has been very comforting for me
knowing that she is in good hands. I ham sure my mother is living at the right place for her needs and managing the dementia.

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Overall Experience  Overall Experience 5.0 out of 5

We could not fault the staff. Everyone was considerate, careful and always keen to treat Mum as an individual and accommodate her wishes. We were saddened, therefore, to have to make the decision to move Mum to another care home that is more accessible for her friends and former neighbour to visit,
especially those reliant on public transport. We would not hesitate to recommend Belvoir Vale to other families. Thank you for everything.

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Overall Experience  Overall Experience 5.0 out of 5

My mum moved into Belvoir Vale in November 2021 and passed away there in February 2023. I am so, so pleased I found this care home for her to live in. It is a homely and comfortable place, with nice rooms and a garden and wood nearby. The staff were very attentive, caring and helpful and Mum and I enjoyed
the time there, and going out together to nearby cafés. Care was always good, and in the heatwave of summer 2022, the staff did everything they could to enable residents to stay cool and hydrated. The needs of individuals were put first, and care included outings, games, exercise, entertainment and religious input for those who wished this.
I would also like to commend the staff's support of relatives like myself, who are coming to terms with the loss of their loved one to dementia, as well as their ultimate death. Support and information were given, arrangements were made to see the home's GP and intelligent input was given over end-of-life care decisions.

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Overall Experience  Overall Experience 4.0 out of 5

My aunt became a resident at Belvoir Vale at very short notice following a fall and subsequent discharge from the hospital. The management is very empathetic and understanding. The care my aunt received for latter-stage dementia was reassuringly good. Some members of the team were excellent and went
the extra mile in terms of kindness and care. Following my aunt's death we were treated again with much kindness and respect.

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Overall Experience  Overall Experience 5.0 out of 5

Belvoir Vale is a very friendly and homely care home. The staff are very welcoming and efficient and really seem to care for the residents. There are also many activities organised for residents who wish to participate. The food is homemade and looks delicious.

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Overall Experience  Overall Experience 5.0 out of 5

Our mother needed some quality food, attention, physio and care after a broken femur in December. Finding Belvoir Vale was just amazing. We are very pleased with her care, all the team are beyond brilliant. Nothing is too much trouble. We call and speak to Mum on the phone if we don't have time to visit,
I feel bad calling when everyone is so busy, it's never a problem. Attention to detail is remarkable. Mum even has poached eggs on lovely toast for breakfast, in her words, better than she would have made herself! Well done team, Mum is getting stronger every day.

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Overall Experience  Overall Experience 5.0 out of 5

Mum had a prolonged period in hospital after a fall and moved into Belvoir Vale initially for some respite care. From the very start, the staff were welcoming. warm and caring. We feel great reassurance that she is well looked after and safe. Everyone is so friendly and willing to help. A really lovely
environment.

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Overall Experience  Overall Experience 4.0 out of 5

I'm really happy with the care home and staff. House is very clean and the food is good.

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Overall Experience  Overall Experience 4.0 out of 5

I came here in February 2020 and have been treated with respect in every way. I have been lucky enough to make good friends. Food has been good and plenty of it.

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Current Review Score: 9.9 (9.857)

Overview of Review Score

The Review Score of 9.9 (9.857) out of 10 for Belvoir Vale is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 14 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.857 for Belvoir Vale is calculated as follows: ( (144 Excellents x 5) + (24 Goods x 4) ) ÷ 168 Ratings = 4.857

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Belvoir Vale is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 62 registered maximum number of service users is 12.4, which has been reached with 14 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 23 Dec 2023

Overall
Outstanding

  • Caring

    Outstanding
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (3)

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Meet the Team (2)

Julie

Julie Boylan

Job Title: Home Manager

Hello, my name is Julie Boylan, I have been employed at Belvoir vale for 19 years, I started as a Care Assistant, then went on to be a Senior, progressed to Deputy Manager and now Registered Manager. I have been in post just over a year and this home is an outstanding home.


Heads of Departments

Heads of Departments

Job Title: Managment Team

Our photograph consists of all our heads of department who support and run our Outstanding Care Home, between us all, we have 52 years’ experience at our stunning home.

We are situated in the beautiful Vale of Belvoir; our home is purpose built and thrives on the in house and out house community. We believe that it is important to maintain our community connections.

Our homely meals are cooked and prepared at Belvoir Vale and mealtimes are hosted by our wonderful, dedicated kitchen team.

We believe that life always starts again at Belvoir Vale, we have a dedicated Lifestyle Team to support with bucket lists and making dreams into a reality.

Please feel free to contact us at Belvoir Vale should you have any questions about our Outstanding home, or please feel free to come in and meet us all in person.


Frequently Asked Questions about Belvoir Vale

What types of Care is Belvoir Vale registered for?

Older Person Care, Dementia, Respite Care, Eating Disorders, Mental Health Condition, Physical Disability, Sensory Impairment, No Medical Intervention & Substance Misuse are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Belvoir Vale provide?

Day Care, Convalescent Care, Physiotherapy & Own GP if required are other types of care provided.

How many Rooms does Belvoir Vale have?

There are 50 Single Rooms and 6 Couples/Companion Rooms.

What are the Facilities & Services at Belvoir Vale?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Near Public Transport, Minibus or other transport, Wheelchair Access, Ground Floor Accommodation only, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Belvoir Vale to the centre of Nottingham?

8.3 mile(s) as the crow flies, distance by road may be significantly further.