Belvoir Vale

Old Melton Road, Widmerpool, Nottingham NG12 5QL
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9.8 67 Reviews
  • Belvoir Vale, Nottingham
Belvoir Vale is situated in Widmerpool, just off the A46 and is registered to provide residential and dementia residential care for up to 62 residents.

The home is designed as a care village incorporating three care homes in grounds of over two acres. The purpose built care homes are ground floor, with all bedrooms having en-suite facilities.

Belvoir Vale has a number of comfortable seating areas, dining rooms, a hair dressing salon and beautiful landscaped gardens. Rutland House is a dementia specialist wing and has a 'memory café', sweet shop and garden room, for residents and visitors to enjoy.

Belvoir Vale has an array of personalised and social activities for residents to participate in, along with good food, companionship and offering residents choice every step of the way.

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Care Provided by Belvoir Vale

  • Primary Care Categories
  • Dementia
  • Eating Disorders
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Substance Misuse
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 62 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bipolar/Manic Depression
  • Down Syndrome
  • Hearing Impairment
  • Parkinson's Disease
  • Stroke
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Physiotherapy

Good to Know

  • Person in charge
  • Julie Boylan (Care Manager)
  • Admission Criteria
    • No Smoking
    • Ages 50+
  • Room Information
    • Single Rooms (50)
    • Couples/Companion Rooms (6)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 1997
    • Last Refurbishment: 2010
    • Number of floors: 1

Funding & Fees Guide for Belvoir Vale

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,430
    • Self-Funded Residential Dementia Care from £1,430

  • Prices are subject to an individual care needs assessment and the type of room and services chosen. Please contact us for further information.
  • (these prices are only a guideline, please contact Belvoir Vale to find out the exact price for your requirements)

Facilities

  • Gardens
  • Ground Floor Accommodation only
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • No restriction on visiting hours.


  • Parking

  • On site parking available.


Belvoir Vale Reviews (67)

Total of 67, showing 21-40
9.8

Belvoir Vale has a Review Score of 9.8 (9.794) out of 10, based on 13 reviews in the last 2 years. Over all time Belvoir Vale has 67 reviews.

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  • 11
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Date Published

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Review from Stephen K (Son of Resident) published on 4 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother moved in a couple of months ago and we have been delighted with the care she has received. All the staff have been excellent and are really friendly.

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Review from M M (Son of Resident) published on 3 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother arrived at Belvoir Vale in January 2021 during one of the Covid lockdowns. This was an incredibly difficult time for places like Belvoir Vale, the staff and managers were nothing short of heroic. The staff quickly recognised that mum needed to be in the unit that offered specialist dementia
care and moved her to a lovely bedroom. They also quickly recognised that the best way to treat mum was with humour, affection and laughter and as a result, mum's final 18 months were as happy as they could have been. We have nothing but praise for them.

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Review from Helen B (Daughter of Resident) published on 3 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was looked after here for four years, including throughout the pandemic. He was kept clean, tidy, well fed and his emotional needs met, even when Alzheimer's made his behavior difficult. It has been a difficult time for all, but the staff helped us all cope.

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Review from Melanie B (Daughter of Resident) published on 24 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother was in the care home for two years. Unfortunately, it was during the Covid-19 epidemic, so we did not experience the care home in the normal way, so I have based my responses on the reduced amount of contacts/visits we had. The end-of-life care my mum received and the support/access we as
a family were given were excellent, and we're truly grateful for that. Also, we knew Mum was being cared for well during lockdown.

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Review from Rosemary J (Widow Widower) published on 24 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I was impressed from the outset by the friendliness of the staff and the cheerful air of the home. My husband settled in very quickly and told me he really enjoyed the food. The staff liked him and made his three months in here as good for him - and me - as possible.

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Review from Amanda W (Daughter of Resident) published on 24 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad went to Belvoir Vale Care Home in July 2018 when my mum passed away, we didn't realise how bad his dementia had taken over him. As a family and myself personally, I always felt my dad was safe and well cared for. It was not an easy decision but the staff always had a laugh and a joke with him
and there was someone there for him 24/7 which put our minds at ease. As a family, we would just like to take this opportunity to say a big thank you for your care and compassion for our dad who sadly passed away in May 2022.

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Review from Tracey G (Daughter of Resident) published on 24 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum came for a week of respite, primarily for a 'holiday' with her sister. Her memory is very sketchy (dementia) but she consistently and frequently told us how fantastic all the staff were. Nothing was too much trouble for them, and I witnessed this myself at drop-off and pick-up. A team of truly dedicated
staff. We felt Mum was really well looked after, they went above and beyond and for that, we are very grateful.

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Review from J P (Daughter of Resident) published on 24 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is the second time my mum has been into Belvoir Vale for respite. All the staff that works in Belvoir Vale have been extremely kind and caring to my mum and all the family. This has made my mum much calmer, whenever we go in the atmosphere is always nice. My mum has also put on weight and is in
good spirits. Thank you.

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Review from V D (Daughter of Resident) published on 1 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A beautifully kept home inside and outside. My mum has been a resident since July 2021, she is happy and contented. All the staff are smart and full of smiles. One can ask any questions and it will be sorted out. The home is like one big family and all the staff carry out their duties with great respect
and care. I would not like my mum to be anywhere else.

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Review from T G (Daughter of Resident) published on 24 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been at Belvoir Vale for over 2 years and has always been extremely happy. The staff always give us a friendly warm welcome and communicate well with us. Her room is always tidy and clean and her clothes are washed regularly, the whole home shines.
The staff at Belvoir House are amazing, kind
and sensitive to mum's needs and always treat her with dignity and respect. We're so pleased with everything.

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Review from C H (Friend of Resident) published on 24 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A friendly homely feel to the place. All the staff are approachable and friendly. Nothing really is too much trouble. Though my friend has been a little unstable both physically and mentally at times, the situation we all find ourselves in is mainly to blame. Let's hope normal life resumes soon.

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Review from F J (Resident) published on 18 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It took me a few days to settle in but the staff are wonderful, caring and kind. A good experience for me as I am thinking of a long term care home.

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Review from Lisa D (Daughter of Resident) published on 24 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My lovely dad initially went to Belvoir Vale for respite to give my mum a much-needed break but he settled in so quickly that we made his stay permanent due to the quality of care available from all the staff. During these difficult times, the staff went above and beyond to make window visits possible
for which we have been incredibly grateful. Although sadly my dad's time at Belvoir has been cut short my family have been hugely comforted by everyone who has cared for him right up to the end. Thank you to all the staff and managers for everything you did for my dad.

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Review from G S (Respite Resident) published on 29 October 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Designed for purpose. No steps. Room easy to find. Very helpful staff, east to call. Adequate food and drinks, comfortable chair and beds.
Lighting fair - not always easy to read unless sitting near window.
The table in my room was rather unstable. Given need, I will choose this care home before
others I have used.

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Review from Enid I (Resident) published on 22 June 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I quickly settled here and am prepared to stay here.

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Review from S B (Resident) published on 22 June 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff is extremely helpful and very kind. The meals are very good and the service is perfect.

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Review from Nancy (Daughter of Resident) published on 28 April 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The manager and staff take amazing care of my Dad. He has been there for over 18 months and I am impressed with the care he has received from the management, care staff, housekeeping and catering staff. They are very friendly and helpful and have helped Dad and me and my sister through some difficult
times. I am very pleased we found this care home for Dad.

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Review from Richard T (Son of Resident) published on 16 April 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I know my Mum is in safe hands and receiving excellent care. There always is a positive environment and relatives are made very welcome.
In this sector, there are always staff movements which are inevitable. Both residents and relatives build up a strong understanding and relationship, so very sad
that the Carer sometimes moves on. This is a fact of life.

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Review from Sue (Daughter of Resident) published on 14 April 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The Belvoir Vale care home has been the best possible place for our Dad. He has truly wonderful care from all the staff and team members. Management is so kind and caring plus accessible. There's so much love in the air. You hear reassurance, kindness and giggles around as you visit. Everyone works
so hard on everyone's behalf. Every time we raise a query it's handled well. Everyone is responsive to Dad and knows him as a person. His condition means it can be taxing at times and yet he receives constant caring and loving attention. He's a gentleman at core and it brings out the best in him. We've been even more impressed and grateful during this Corona Virus situation. We are so grateful to the staff for all they've done and are doing. We feel so lucky that Dad is being cared for here. Amazing place.

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Review from Carol S (Daughter of Resident) published on 14 April 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

While the coronavirus crisis is happening, I am unable to visit mum and this is a good thing. The home is keeping us informed of how they are doing with weekly emails and this is very reassuring. I would like to thank the dedicated staff for this, as it means I can be in lockdown without worrying about
her.

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Current Review Score: 9.8 (9.794)

Overview of Review Score

The Review Score of 9.8 (9.794) out of 10 for Belvoir Vale is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.794 for Belvoir Vale is calculated as follows: ( (124 Excellents x 5) + (30 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 155 Ratings = 4.794

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Belvoir Vale is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 62 registered maximum number of service users is 12.4, which has been reached with 13 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 23 Dec 2023

Overall
Outstanding

  • Caring

    Outstanding

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (3)

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Meet the Team (1)

Julie

Julie Boylan

Job Title: Home Manager

Hello, my name is Julie Boylan, I have been employed at Belvoir vale for 19 years, I started as a Care Assistant, then went on to be a Senior, progressed to Deputy Manager and now Registered Manager. I have been in post just over a year and this home is an outstanding home.