Belvoir Vale

Old Melton Road, Widmerpool, Nottingham NG12 5QL
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9.8 67 Reviews
  • Belvoir Vale, Nottingham
Belvoir Vale is situated in Widmerpool, just off the A46 and is registered to provide residential and dementia residential care for up to 62 residents.

The home is designed as a care village incorporating three care homes in grounds of over two acres. The purpose built care homes are ground floor, with all bedrooms having en-suite facilities.

Belvoir Vale has a number of comfortable seating areas, dining rooms, a hair dressing salon and beautiful landscaped gardens. Rutland House is a dementia specialist wing and has a 'memory café', sweet shop and garden room, for residents and visitors to enjoy.

Belvoir Vale has an array of personalised and social activities for residents to participate in, along with good food, companionship and offering residents choice every step of the way.

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Care Provided by Belvoir Vale

  • Primary Care Categories
  • Dementia
  • Eating Disorders
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Substance Misuse
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 62 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bipolar/Manic Depression
  • Down Syndrome
  • Hearing Impairment
  • Parkinson's Disease
  • Stroke
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Physiotherapy

Good to Know

  • Person in charge
  • Julie Boylan (Care Manager)
  • Admission Criteria
    • No Smoking
    • Ages 50+
  • Room Information
    • Single Rooms (50)
    • Couples/Companion Rooms (6)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 1997
    • Last Refurbishment: 2010
    • Number of floors: 1

Funding & Fees Guide for Belvoir Vale

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,430
    • Self-Funded Residential Dementia Care from £1,430

  • Prices are subject to an individual care needs assessment and the type of room and services chosen. Please contact us for further information.
  • (these prices are only a guideline, please contact Belvoir Vale to find out the exact price for your requirements)

Facilities

  • Gardens
  • Ground Floor Accommodation only
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • No restriction on visiting hours.


  • Parking

  • On site parking available.


Belvoir Vale Reviews (67)

Total of 67, showing 41-60
9.8

Belvoir Vale has a Review Score of 9.8 (9.794) out of 10, based on 13 reviews in the last 2 years. Over all time Belvoir Vale has 67 reviews.

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  • 55
  • 11
  • 1
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Date Published

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Review from S B (Resident) published on 26 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Satisfactory.

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Review from G E (Resident) published on 3 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff demonstrated a high standard of professionalism, care and sympathy to all residents whatever their needs.
The care home is well managed with excellent facilities and events to meet the needs of all types of residents.
Belvoir vale is at the forefront of care homes.

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Review from Di W (Daughter of Resident) published on 7 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Belvoir Vale is just lovely! When you walk in it is more like a country hotel than a care home - with definitely no iffy smells. The staff are all kind, friendly, gentle and very good at their jobs. The chefs produce varied and nutritious meals and cater for individual tastes. Activities are numerous
and entertaining. My brothers and I are happy that mum is happy here.

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Review from Robert S (Husband of Resident) published on 14 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Well organised and extremely considerate and kind carers, plus a decent range of activities.

Reply from Joanne Widdowson, Home Manager at Belvoir Vale

Thank you for your lovely comments, Robert. It was an absolute pleasure to welcome you both to Belvoir Vale.


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Review from Janet D (Daughter of Resident) published on 11 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum only spent a brief period at Belvoir Vale but was always treated with kindness and dignity. The staff were very supportive to me at the end of her life.

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Review from S C (Daughter-in-law of Resident) published on 19 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad was at Belvoir Vale for 10 weeks and during this time we noticed a marked improvement in his general condition. The staff were kind, respectful and caring to him and to us. They encouraged him to eat, mobilise and join in with activities. At the end when he suffered a series of seizures they dealt
with this with appropriate speed and compassion. Huge thanks to all the team.

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Review from Lindsay G (Son of Resident) published on 31 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our dad spent two very happy years in Belvoir Vale Care Home. The staff were outstanding and always ensured that he was fully and properly cared for. The CEO is excellent and creates a warm, happy and welcoming atmosphere which transcends to all the staff and residents. As visitors, we were able to
come and go freely - we felt part of 'the team'. I strongly recommend Belvoir Vale. Thank you to the manager and the staff for all that you did for our dad.

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Review from Christine W (Daughter of Resident) published on 30 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We can not speak too highly of all the staff for their kindness and patience shown to mum. She was treated with love and dignity at all times, as were we. Nothing was too much trouble.

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Review from Jane R (Granddaughter of Resident) published on 18 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My 99-year-old grandmother needed respite care after an illness. The manager was very accommodating and made arrangements for her to go to the home that very day. All the staff were very welcoming and made you feel nothing was too much trouble. They were particularly helpful in meeting our needs. I
would have no hesitation in recommending this place - it was very safe and secure, clean and friendly. Everything was of a very good standard, including all the staff.

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Review from Tim C (Son of Resident) published on 29 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I can't fault the care and attention given to our mother and ourselves. Nothing was a problem from all the smiling staff.

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Review from A L (Husband of Resident) published on 12 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been very happy with the way Belvoir Vale Care Home have looked after my wife, particularly in that she was treated with dignity by all members of the home staff.
There appeared to be a happy atmosphere throughout the home.

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Review from Catherine S (Daughter of Resident) published on 6 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

With my lovely mum being 90 years old and suffering from dementia and severe arthritis, caring for her at home was no longer an option and yet I needed to find the right place, where I felt confident that I could relax and know that mum would be safe, well cared for and happy. I knew when I walked into
Belvoir Vale that this was the right place to bring my precious mum to live. It is all on one level and she had a pretty room where I was able to bring her own treasures. The food is all home cooked, laundry is done to an exacting standard. Staff are kind and cheerful, understanding my mum's sense of humour and quirky ways. There are lots of activities to fill the days and much fun is had by all. It's true to say they gave me my mum back so I was no longer just her carer.

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Review from Pauline C (Sister of Resident) published on 14 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister has been cared for at Belvoir Vale for 10 years 11 months until her death earlier this month. I cannot praise more highly the care received from all the staff including the cleaners, maintenance man, office staff as well as all the carers. It is more like a home and all the staff are very
approachable and were concerned for me in addition to my sister's needs throughout her stay.
Despite being bedridden she was turned regularly and did not get bed sores, which says a great deal for the care she received. I cannot recommend it more highly.

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Review from C S (Daughter of Resident) published on 6 February 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Good to have dad assessed at home prior to respite, all lifestyle information given. On returning home dad had obviously hadn't been walking much as he was very stiff and both legs were swollen up to his knees. They were aware that dad lived as independently as possible but it appears that he had not
been encouraged to mobilise. Dad reports that he had a lovely holiday and had enjoyed being looked after, perhaps a bit too well.

Reply from Francesca Walker, Sales & Marketing Coordinator at Belvoir Vale

Thank you for your kind review and we are so pleased that your father enjoyed his stay with us at Belvoir Vale. He did walk daily to the dining room and lounge areas, but also enjoyed his rest in an afternoon, which we had to respect his wishes. We would welcome a meeting with yourself to go over any concerns or issues you have raised.


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Review from A W (Daughter of Resident) published on 30 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

My mother has been a resident for 14 years. She has been treated with care and kindness throughout this time. Her deterioration has been managed very professionally and her increasing needs are always met.
She cannot move or speak but is always treated with gentleness and smiles and her bodily needs
are met unfailingly.

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Review from Rowena S (Daughter of Resident) published on 30 November 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has received fantastic care and attention while she was at Belvoir Vale at one of the most difficult times in her 93 years. There was never a problem, nothing was too much trouble and as a family we were looked after so well especially when Mum was so ill. all the staff were so caring in those
six weeks that Mum was in the home. Without this care Mum would not be back in her home now. We cannot thank them enough.

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Review from Hazel S (Resident) published on 22 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I came to Belvoir Vale on discharge from hospital, for "convalescent" care, before returning home. On arrival, I was shown to my very pleasant room, offered a drink, shown all the facilities and the care assistant care buzzer. During my stay, I have been very impressed with the standard of care, food,
cleanliness and overall service.
The care assistants are superb, kind and helpful. I feel confident now that I will be able to cope independently at home. The food was nourishing, tasty and well presented. Thank you to every single person involved.

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Review from S V (Daughter of Resident) published on 2 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We chose Belvoir Vale where mum stood the best chance of being happy, and for the six years of her stay, we never thought otherwise. I like that the staff cared for not only mum, but her family too, in the way they interacted with us. Nothing was too much trouble for them - professional and caring.
The end of life care was especially good. Mum always said the staff, all staff, should get a big pay rise! And I agree.

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Review from Steven L (Son of Resident) published on 2 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother began the final part of her dementia journey at 'Belvoir Vale Care Home' on the 3rd December 2013. Sadly, mother passed away on Sunday 19th June 2016 peacefully and suffering no pain. Throughout the two and a half years of her stay, she has received the most wonderful care from the Management
and staff there. She mentioned her dignity throughout and was given the utmost respect at all times. My brother and I will be indebted to 'Belvoir Vale Care Home' for the rest of our lives. Thank you all.

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Review from Geoffrey W (Brother of Resident) published on 3 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My sister had to move from hospital to a care home somewhat quickly and a friend suggested Belvoir Vale. My wife and I have no regrets about that decision. The home was purpose built, is functional and practical and has recently been updated. The key to the home is the staff who are patient and caring.
As my sister succumbed to Dementia so the staff spent time dressing her and feeding her by hand. Although she became ill with cancer the staff continued caringly looking after her until she died at the home. Altogether she was a resident there for seven and a half years.

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Current Review Score: 9.8 (9.794)

Overview of Review Score

The Review Score of 9.8 (9.794) out of 10 for Belvoir Vale is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.794 for Belvoir Vale is calculated as follows: ( (124 Excellents x 5) + (30 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 155 Ratings = 4.794

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Belvoir Vale is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 62 registered maximum number of service users is 12.4, which has been reached with 13 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 23 Dec 2023

Overall
Outstanding

  • Caring

    Outstanding

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (3)

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Meet the Team (1)

Julie

Julie Boylan

Job Title: Home Manager

Hello, my name is Julie Boylan, I have been employed at Belvoir vale for 19 years, I started as a Care Assistant, then went on to be a Senior, progressed to Deputy Manager and now Registered Manager. I have been in post just over a year and this home is an outstanding home.