Upon arriving at the home, please press the buzzer on the intercom. A member of staff will greet you shortly. The home kindly request that you sign the guestbook upon both arrival and departure. This helps maintain an accurate record of who is in the building.
In the event of an emergency, please follow the designated safety protocols provided. Your cooperation ensures everyone's safety.
The home includes dedicated parking spaces.
Braywood Gardens Care Home has a Review Score of 9.6 (9.563) out of 10, based on 18 reviews in the last 2 years. Over all time Braywood Gardens Care Home has 80 reviews.
Review from J H (Daughter of Resident) published on 21 February 2022
Submitted via Postal Card •
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Overall Experience
4.0 out of 5
Reply from Jeffrey Ford, Home Manager at Braywood Gardens Care Home
Hello, thank you for the review. Your feedback gives us a great understanding in how we can enhance our care, and we appreciate your kind words. Thanks again for the positive feedback.
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Review from Erin M (Friend of Resident) published on 3 February 2022
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Overall Experience
5.0 out of 5
Reply from Jeffrey Ford, Home Manager at Braywood Gardens Care Home
Hello Erin, we are happy to hear that you are satisfied with your friend's care. We take care in the care and friendliness we provide to our residents; their care is the number one priority. Thank you for your positive review.
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Review from J L (Daughter of Resident) published on 22 September 2021
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Overall Experience
4.0 out of 5
Reply from Lydia Morris, Customer Relationship Manager at Braywood Gardens Care Home
Thank you for taking the time to leave us a review. It is very important to us to have the highest standards of cleanliness so we appreciate the fact you valued this.
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Review from P D (Daughter of Resident) published on 22 September 2021
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Overall Experience
4.0 out of 5
Reply from Lydia Morris, Customer Relationship Manager at Braywood Gardens Care Home
Thank you for your review. I am glad to hear that you were happy with the care from our staff.
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Review from B T (Daughter of Resident) published on 22 September 2021
Submitted via Postal Card •
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Overall Experience
3.0 out of 5
Reply from Carol McDyre, Customer Relations Manager at Braywood Gardens Care Home
Thank you for taking the time to write a review. We appreciate all the feedback from family and friends to ensure we are giving the best care and quality of stay in Braywood Gardens.
We have a lovely maintenance man, who is continuously busy tending to repairs, decorations and refits, of our home. Thank you for bringing this to our attention.
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Review from D L (Friend of Resident) published on 8 September 2021
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Overall Experience
5.0 out of 5
Reply from Jeffrey Ford, Home Manager at Braywood Gardens Care Home
Hello, thanks for the review. Your feedback greatly illustrates how we can enhance our care, and we are grateful to hear your appreciation for your friend's care.
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Review from M U (Sister of Resident) published on 2 September 2021
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5.0 out of 5
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Review from D G (Son of Resident) published on 2 September 2021
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5.0 out of 5
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Review from M F (Grandson of Resident) published on 10 June 2021
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5.0 out of 5
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Review from M T (Son of Resident) published on 2 June 2021
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5.0 out of 5
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Review from Paul G (Son of Resident) published on 22 February 2021
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3.0 out of 5
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Review from Margaret W (Daughter of Resident) published on 8 February 2021
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5.0 out of 5
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Review from M O (Son of Resident) published on 6 July 2020
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5.0 out of 5
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Review from Rose P (Sister of Resident) published on 26 June 2020
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5.0 out of 5
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Review from Jacob M (Grandson of Resident) published on 17 June 2020
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5.0 out of 5
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Review from John G (Friend of Resident) published on 11 June 2020
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5.0 out of 5
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Review from W B (Son of Resident) published on 21 February 2020
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5.0 out of 5
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Review from Stella T (Daughter of Resident) published on 24 January 2020
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5.0 out of 5
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Review from P H (Son of Resident) published on 22 November 2019
Submitted via Postal Card •
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5.0 out of 5
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Review from J W (Daughter of Resident) published on 4 October 2019
Submitted via Postal Card •
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5.0 out of 5
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The Review Score of 9.6 (9.563) out of 10 for Braywood Gardens Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 18 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.9 out of 5 from 18 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.654 for Braywood Gardens Care Home is calculated as follows: ( (150 Excellents x 5) + (50 Goods x 4) + (10 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 211 Ratings = 4.654
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.909 Points relating to the number of positive Reviews for Braywood Gardens Care Home is based on 18 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 99 registered maximum number of service users is 19.8. 18 Positive Reviews ÷ 19.8 = 0.909
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 8 Oct 2024
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Job Title: Home Manager
Joined: 2024
I’m Jeffrey Ford, the Registered Home Manager at Braywood Gardens. As a Registered Mental Health Nurse, my career began in adult mental health services. In 2013, I transitioned to the rewarding field of nursing homes, where I’ve been able to focus on creating a supportive environment for residents needing specialised care.
Braywood Gardens is designed to meet the diverse needs of individuals living with dementia, frailty, and physical disabilities. We provide personalised support to enhance each resident’s quality of life.
I find great joy in interacting with residents, listening to their stories, and learning from their experiences. We prioritise resident feedback through regular meetings, fostering a culture where their voices are heard, and their needs come first.
Welcome to Braywood Gardens – where care, compassion, and community come together.
Job Title: Deputy Manager
Joined: 2023
Hello, I’m Gabriella, and I’ve been the Deputy Manager at Braywood Gardens since December 2023. I genuinely love every aspect of my job, especially working alongside Jeff, our incredible Home Manager. One of my favourite parts of the role is being hands-on—spending time with our wonderful residents, supporting the staff, and contributing to the positive, collaborative atmosphere of our fantastic team.
I bring a diverse background to my role, being a qualified paramedic and nurse, with past experience working in a pharmacy. This mix of skills helps me ensure the best care for everyone at Braywood Gardens.
Affectionately known as ‘Speedy Gonzales,’ I’m always on the move! Whether it’s cleaning, cooking delicious meals, or helping out wherever needed, I find joy in keeping everything running smoothly.
When I’m not on the floor, I focus on fostering a welcoming and supportive environment for both residents and staff. Being part of this community means everything to me!
Job Title: Home Administrator
Joined: 2019
I’m Karen, the Home Administrator at Braywood Gardens, and I’ve been part of this wonderful team since 2019. My role involves engaging with residents' families, maintaining impeccable organisation in our files, and ensuring everything behind the scenes runs smoothly.
Outside of work, I’m a proud single parent, raising my children while juggling life with a smile—typical Karen, right? (Haha!) In my downtime, I enjoy the creative and calming hobby of making candles.
Job Title: Receptionist
Joined: 2019
I'm Hayley. I am the Receptionist at Braywood Gardens.
I joined the Braywood Gardens team in November 2019 and have been proudly serving as the welcoming face of our community ever since. As a receptionist, I enjoy interacting with residents and their families, ensuring their needs are met with care and enthusiasm. Being in front of the house allows me to create meaningful connections while providing a helpful and friendly environment for everyone who visits.
One of my proudest achievements has been taking on my Level 5 Management qualification, which reflects my commitment to personal and professional growth. Affectionately known as the "Pocket Rocket," I bring energy and passion to everything I do—especially when it comes to my love for Bingo!
Job Title: Lifestyle Coordinator
Joined: 2005
I'm Michelle.
I am the Lifestyle Coordinator at Braywood Gardens.
With 19 years of dedicated service, I love spending time with residents and putting a smile on their faces. I take pride in providing a diverse range of activities tailored to their needs, ensuring every day is meaningful and engaging. I've achieved my NVQ Level 2 and Care Certificate, reflecting my commitment to professional excellence. Beyond work, I enjoy cooking, biking, and walking—pursuits that keep me active and inspired.
Job Title: Lifestyle Coordinator
Joined: 2016
Hello, I’m Lydia, the Lifestyle Coordinator at Braywood Gardens, where I’ve had the privilege of working for the past eight years. What I love most about my role is the opportunity to connect with our residents on a personal level. I take pride in organising activities that are tailored to their unique interests and lifestyles. It’s incredibly rewarding to build trust and meaningful bonds with them, as my work is much more than just a job—it’s a passion.
My journey at Braywood Gardens began as a care assistant, and I’m proud to have progressed to my current role as Lifestyle Coordinator. This growth has deepened my understanding of our residents' needs and strengthened my commitment to making a positive impact on their lives.
Outside of work, I’m an animal lover who takes in and cares for stray cats. I also enjoy cooking, staying active at the gym, and nurturing mental well-being through walks and outings. Whether I’m preparing a meal, exploring nature, or sharing a laugh with friends, I embrace every opportunity to create a fulfilling and balanced life.
