Upon arriving at the home, please press the buzzer on the intercom. A member of staff will greet you shortly. The home kindly request that you sign the guestbook upon both arrival and departure. This helps maintain an accurate record of who is in the building.
In the event of an emergency, please follow the designated safety protocols provided. Your cooperation ensures everyone's safety.
The home includes dedicated parking spaces.
Bramwell Care Home has a Review Score of 9.9 (9.917) out of 10, based on 94 reviews in the last 2 years. Over all time Bramwell Care Home has 158 reviews.
Review from Paul M (Nephew of Resident) published on 12 March 2025
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Overall Experience
5.0 out of 5
Reply from Mable Joloza, Home Manager at Bramwell Care Home
Thank you for your 5 star review. We appreciate taking your time to gives us this nice review. At Bramwell we pride in caring for our residents and we take our residents as our own family and appreciate when families gives us reviews. Many thanks.
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Review from Sarah G (Daughter of Resident) published on 27 February 2025
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5.0 out of 5
Reply from Mable Joloza, Home Manager at Bramwell Care Home
Thank you very much for your kind review, we appreciate very much for your time in giving us this review, and promise you that we will work very hard to maintain the high standard of care were are providing our residents. Once again, thank you very much.
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Review from Emma D (Granddaughter of Resident) published on 27 February 2025
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5.0 out of 5
Reply from Mable Joloza, Home Manager at Bramwell Care Home
Thank you very much for your kind review. We appreciate very much for your time in writing us this review and we promise to continue working hard and providing our residents with high quality of care. Once again many thanks.
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Review from Lynne T (Daughter of Resident) published on 26 February 2025
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5.0 out of 5
Reply from Mable Joloza, Home Manager at Bramwell Care Home
Thank you very much for your kind review, we appreciate when families take their time to review our services and we work hard on improving on any areas which have been raised. Many thanks once again for your review.
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Review from Karen R (Daughter of Resident) published on 3 February 2025
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5.0 out of 5
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Review from K H (Daughter of Resident) published on 23 January 2025
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5.0 out of 5
Reply from Mable Joloza, Home Manager at Bramwell Care Home
Thank you very much for your kind review, we, at Bramwell, take all reviews very seriously and we work on improving our services. We appreciate when families take their time to give us reviews and thank you very much.
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Review from L G (Grandson of Resident) published on 22 January 2025
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Overall Experience
5.0 out of 5
Reply from Mable Joloza, Home Manager at Bramwell Care Home
Thank you very much for your kind review, we appreciate you very much for taking the time in reviewing our services and promise you that we will continue to work hard and providing our residents with high-quality of care. Once again, thank you very much.
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Review from Clive W (Son-in-law of Resident) published on 20 January 2025
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5.0 out of 5
Reply from Mable Joloza, Home Manager at Bramwell Care Home
Thank you very much for your lovely review, we appreciate very much when families take time to review us and we promise to continue providing high-quality care to our residents. Once again, thank you very much.
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Review from Neil P (Husband of Resident) published on 17 January 2025
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5.0 out of 5
Reply from Mable Joloza, Home Manager at Bramwell Care Home
Thank you very much for the five-star review. At Bramwell, we provide care with passion and we appreciate you very much for taking the time in giving us this review. Thank you once again.
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Review from Allan H (Son-in-law of Resident) published on 17 January 2025
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5.0 out of 5
Reply from Mable Joloza, Home Manager at Bramwell Care Home
Many thanks for your kind review. We appreciate you very much for taking the time in giving us this five-star review and we promise to provide excellent care to all our residents.
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Review from D H (Daughter of Resident) published on 17 January 2025
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5.0 out of 5
Reply from Mable Joloza, Home Manager at Bramwell Care Home
Thank you very much for your review, we appreciate your time in giving us this review. At Bramwell, we are a big family and we take our residents as our own family and work together with their families to provide excellent care. Many thanks once again.
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Review from Colin P (Son of Resident) published on 17 January 2025
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Overall Experience
5.0 out of 5
Reply from Mable Joloza, Home Manager at Bramwell Care Home
Thank you very much for giving us a five-star review, at Bramwell, we take pride in what we do and we work together with residents' families to get more information to enable us to provide excellent care. Thank you very much.
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Review from A G (Son of Resident) published on 17 January 2025
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5.0 out of 5
Reply from Mable Joloza, Home Manager at Bramwell Care Home
Thank you very much for your kind review. We appreciate you very much for taking the time to give us a review, we don't take this for granted. Many thanks.
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Review from Beth F (Granddaughter of Resident) published on 17 January 2025
Submitted via Postal Card •
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5.0 out of 5
Reply from Mable Joloza, Home Manager at Bramwell Care Home
Thank you very much for giving us a five-star review, at Bramwell, we take pride in what we do and caring for our residents is our priority. Thank you very much, once again, we really appreciate it.
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Review from Bruce L (Wife of Resident) published on 17 January 2025
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Mable Joloza, Home Manager at Bramwell Care Home
Thank you very much for your review, we appreciate very much when families give us feedback on the care we provide and we promise to continue providing our residents with high-quality of care. Many thanks once again.
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Review from S M (Niece of Resident) published on 17 January 2025
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Mable Joloza, Home Manager at Bramwell Care Home
Thank you very much for your kind review. We do not take reviews for granted, we work hard to improve our services all the time and reviews help us in improving. Many thanks once again.
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Review from Sheila F (Daughter of Resident) published on 17 January 2025
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Mable Joloza, Home Manager at Bramwell Care Home
Thank you very much for giving us a five-star review. We appreciate this very much and promise to keep working hard and providing our residents with excellent care. Many thanks once again.
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Review from G M (Nephew of Resident) published on 17 January 2025
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Mable Joloza, Home Manager at Bramwell Care Home
Thank you very much for your kind review, at Bramwell, we take pride in providing excellent care and we appreciate very much when families give us reviews as we work on reviews to improve our services, so thank you very much once again.
Facilities
Care / Support
Cleanliness
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Staff
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Management
Safety / Security
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Value for Money
Review from Christopher K (Son of Resident) published on 17 January 2025
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Mable Joloza, Home Manager at Bramwell Care Home
Thank you very much for your lovely review. Residents at Bramwell had a wonderful Christmas and thank you for visiting us during the festive season. Many thanks, once again, for the five-star review.
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Review from S F (Son of Resident) published on 17 January 2025
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Mable Joloza, Home Manager at Bramwell Care Home
Thank you very much for giving us this five-star review, we really appreciate your time in giving us this review and we don't take it for granted. Many thanks once again.
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The Review Score of 9.9 (9.917) out of 10 for Bramwell Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 94 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 93 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.917 for Bramwell Care Home is calculated as follows: ( (1055 Excellents x 5) + (53 Goods x 4) + (5 Satisfactorys x 3) + (2 Poors x 2) + (6 Very Poors x 1) ) ÷ 1121 Ratings = 4.917
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Bramwell Care Home is based on 93 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 93 registered maximum number of service users is 18.6, which has been reached with 93 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 3 Feb 2018
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Home Manager
Joined: 2018
Welcome to Bramwell Care Home, we are a beautiful, friendly care home in Bramcote/Chilwell Village. My name is Mable, I have vast experience in Health and Social Care as a Manager. My team and I do not compromise the care we give to our residents; we strive to provide excellent care at all times to the highest standards. We promote the values of person-centred care to all our residents, ensuring that they are always treated with dignity and respect. We operate an open door policy where you can visit us and take a look around at any time.
Job Title: Receptionist
Joined: 2024
I'm Kat. I have been a Receptionist at Bramwell for the past 6 months, and I truly enjoy being part of this close-knit and supportive team. I feel incredibly productive and appreciated in my role, and I’ve quickly become familiar with the home’s daily operations. What I love most about working at Bramwell is the sense of family—getting to know both the residents and their families has been a rewarding experience. I'm proud to be part of such a successful and well-managed home, where we all work together to provide the best care.
In my free time, I enjoy playing the kalimba, and I’ve mastered the iconic "Darude Sandstorm" on it—it's a surprisingly useful skill! I also have a background in archery, where I used to compete. My passion for history is reflected in my studies of mediaeval and Russian history, and when I’m unwinding, you’ll often find me playing the guitar or diving into a game of Skyrim.
Job Title: Senior Care Team Leader
Joined: 2020
I am Thoufeek Backer, and I have been a dedicated member of the team at Bramwell for the past four years. Starting my career as a care assistant, I quickly gained the trust and belief of my manager, which led to my promotion to Senior Care Team Leader. In my role, I assist with the day-to-day running of the home, and I thrive on the challenge and responsibility that come with it. I enjoy pushing myself to grow and learn more, and the strong teamwork around me helps me achieve my goals.
I like to keep the atmosphere light-hearted, often joking with the team—though sometimes I end up in a little bit of trouble for it! Outside of work, I enjoy reading books, exploring new experiences, and spending quality time playing with my son.
Job Title: Care Team Leader
Joined: 2022
I am Efa, and I have been serving as a Care Team Leader for the past 1 year and 8 months. My role has been both challenging and rewarding, providing me with opportunities to grow in character, decision-making, and in my interactions with staff, families, and others. I am passionate about making a meaningful difference in people's lives, and I take pride in my work.
As a Dementia Champion, I have been able to lead initiatives that focus on improving care and supporting residents. I am especially proud of achieving the Excellence in Residence Experiences 2024 award, which highlights the impact of our work. However, I do feel disappointed at times when I fail to execute as well as I’d like, but I use it as motivation to improve.
In my personal time, I enjoy reading, watching documentaries, and helping vulnerable people in any way I can.
Job Title: Maintenance
Joined: 2024
I’m Adrian, and I’ve been working as the Maintenance Man at Bramwell for 11 months. I take great pride in making the residents happy by fixing anything they ask me to do, and I enjoy spending time chatting with them. I appreciate the teamwork at Bramwell, where all the staff work together to create a positive environment. Building relationships with the residents and their families is something I truly value, and I’m committed to keeping the home safe, clean, and well-maintained.
Outside of work, I’m an enthusiast of bike rides, motorbikes, and fancy cars—always enjoying the thrill and freedom they bring.
Job Title: Home Administrator
Joined: 2022
My name is Chacko, and I am the Home Administrator at Bramwell. I have been with the company for 2 years. I find it immensely rewarding to know that my efforts as an administrator contribute to the well-being and quality of life of our residents. Being part of a team that provides peace of mind to families by ensuring their loved ones are well cared for is something I truly enjoy.
I hold two postgraduate degrees from different universities. As a child, I always imagined myself becoming an army officer.
In my spare time, I love going on solo long bike rides and spending time with friends.
