Upon arriving at the home, please press the buzzer on the intercom. A member of staff will greet you shortly. The home kindly request that you sign the guestbook upon both arrival and departure. This helps maintain an accurate record of who is in the building.
In the event of an emergency, please follow the designated safety protocols provided. Your cooperation ensures everyone's safety.
The home includes dedicated parking spaces.
Bramwell Care Home has a Review Score of 9.9 (9.917) out of 10, based on 94 reviews in the last 2 years. Over all time Bramwell Care Home has 158 reviews.
Review from F M (Granddaughter of Resident) published on 6 November 2024
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Mable Joloza, Home Manager at Bramwell Care Home
Thank you very much for your kind review. We appreciate very much when families and relatives take time to review our services. We work closely with all families in preparing care plans for our residents and the information you provide us, helps us so much to plan our residents' care. Thank you very much.
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Review from Karla B (Daughter of Resident) published on 6 November 2024
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5.0 out of 5
Reply from Mable Joloza, Home Manager at Bramwell Care Home
Thank you very much for your kind review. We appreciate, very much, when families take time to review our services and we promise to work very hard to provide high-quality of care to our residents.
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Review from Rebecca B (Granddaughter of Resident) published on 5 November 2024
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5.0 out of 5
Reply from Mable Joloza, Home Manager at Bramwell Care Home
Thanks very much for your kind review. At Bramwell, all our residents are our families and we take pride in looking after them and providing them with high standard of care. Once again, many thanks.
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Review from R W (Daughter of Resident) published on 5 November 2024
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5.0 out of 5
Reply from Mable Joloza, Home Manager at Bramwell Care Home
Thank you very much for your beautiful review, we appreciate your time in giving us this review and we take all reviews very seriously and work hard to improve our services all the time. Many thanks.
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Review from V W (Daughter of Resident) published on 1 November 2024
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Overall Experience
5.0 out of 5
Reply from Mable Joloza, Home Manager at Bramwell Care Home
Thank you very much for your positive and kind review. At Bramwell, we take pride in caring for our residents and we are a big family. We appreciate when relatives and families take the time to review our services. Once again, thank you very much.
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Review from A F (Daughter of Resident) published on 8 October 2024
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Overall Experience
5.0 out of 5
Reply from Mable Joloza, Home Manager at Bramwell Care Home
Thank you very much for your review. At Bramwell, we take all reviews very seriously and we appreciate you taking the time to give us a review. We treat our residents as our family and we work closely with family members to provide person-centred care for our residents. Thank you very much once again.
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Review from Dawn G (Daughter of Resident) published on 3 October 2024
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5.0 out of 5
Reply from Mable Joloza, Home Manager at Bramwell Care Home
Thank you very much for your nice review, at Bramwell, we are a family and we treat all our residents as our own family and we take pride and enjoy what we do. We work together with the residents' families to provide the high quality of care. Once again, thank you very much.
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Review from Janet H (Daughter-in-law of Resident) published on 4 September 2024
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Overall Experience
5.0 out of 5
Reply from Mable Joloza, Home Manager at Bramwell Care Home
Thank you very much for your kind review. Bramwell is a family and we work together with families and friends to achieve our goal which is to give the residents high quality of care and thank you families and friends for supporting us.
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Review from C G (Son of Resident) published on 4 September 2024
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Mable Joloza, Home Manager at Bramwell Care Home
Thank you very much for your review, at Bramwell we take any review very seriously and we work hard to ensure that we are delivering excellent care and we are very grateful for your positive review. Many thanks.
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Review from A B (Granddaughter of Resident) published on 2 September 2024
Submitted via Postal Card •
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5.0 out of 5
Reply from Mable Joloza, Home Manager at Bramwell Care Home
Thank you very much for your kind review, we appreciate your time in reviewing us and we promise to continue working hard in delivering high standard of care to all our residents.
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Review from P R (Wife of Resident) published on 30 August 2024
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Overall Experience
5.0 out of 5
Reply from Mable Joloza, Home Manager at Bramwell Care Home
Thank you very much for your nice review. Bramwell Care Home takes every review very seriously and work together with the families to make sure that we are delivering person-centred care to all our residents.
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Review from Michael C (Son of Resident) published on 30 August 2024
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Mable Joloza, Home Manager at Bramwell Care Home
Thank you very much for your kind review. The team at Bramwell work together with the families and residents to provide high standard of care and meaningful activities. We take reviews very seriously, and thank you very much for taking your time in reviewing us.
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Review from M W (Daughter of Resident) published on 22 August 2024
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5.0 out of 5
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Review from M T (Nephew of Resident) published on 22 August 2024
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5.0 out of 5
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Review from Jenny R (Daughter of Resident) published on 22 August 2024
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5.0 out of 5
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Review from H W (Daughter of Resident) published on 25 June 2024
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5.0 out of 5
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Review from J S (Daughter of Resident) published on 24 June 2024
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Mable Joloza, Home Manager at Bramwell Care Home
Thank you very much for your kind review, we appreciate your time in reviewing us and promise to work even harder to provide high-quality care to our residents. Once again, thank you very much for reviewing us.
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Review from Jenny K (Daughter-in-law of Resident) published on 20 June 2024
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Mable Joloza, Home Manager at Bramwell Care Home
Thank you very much for your kind review. We really appreciate you taking the time to give us this fantastic review. The whole team at Bramwell would like to say thank you and we will work hard to provide residents with high quality of care.
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Review from J G (Daughter of Resident) published on 17 May 2024
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Mable Joloza, Home Manager at Bramwell Care Home
Thank you very much for your review. We appreciate your time in reviewing us and we take all feedback very seriously to improve our services. Once again thank you very much.
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Review from A F (Son of Resident) published on 14 May 2024
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Mable Joloza, Home Manager at Bramwell Care Home
Thank you very much for your kind review. At Bramwell, we take all reviews seriously, and we will work to improve our services. Once again, thank you very much.
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The Review Score of 9.9 (9.917) out of 10 for Bramwell Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 94 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 93 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.917 for Bramwell Care Home is calculated as follows: ( (1055 Excellents x 5) + (53 Goods x 4) + (5 Satisfactorys x 3) + (2 Poors x 2) + (6 Very Poors x 1) ) ÷ 1121 Ratings = 4.917
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Bramwell Care Home is based on 93 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 93 registered maximum number of service users is 18.6, which has been reached with 93 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 3 Feb 2018
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Home Manager
Joined: 2018
Welcome to Bramwell Care Home, we are a beautiful, friendly care home in Bramcote/Chilwell Village. My name is Mable, I have vast experience in Health and Social Care as a Manager. My team and I do not compromise the care we give to our residents; we strive to provide excellent care at all times to the highest standards. We promote the values of person-centred care to all our residents, ensuring that they are always treated with dignity and respect. We operate an open door policy where you can visit us and take a look around at any time.
Job Title: Receptionist
Joined: 2024
I'm Kat. I have been a Receptionist at Bramwell for the past 6 months, and I truly enjoy being part of this close-knit and supportive team. I feel incredibly productive and appreciated in my role, and I’ve quickly become familiar with the home’s daily operations. What I love most about working at Bramwell is the sense of family—getting to know both the residents and their families has been a rewarding experience. I'm proud to be part of such a successful and well-managed home, where we all work together to provide the best care.
In my free time, I enjoy playing the kalimba, and I’ve mastered the iconic "Darude Sandstorm" on it—it's a surprisingly useful skill! I also have a background in archery, where I used to compete. My passion for history is reflected in my studies of mediaeval and Russian history, and when I’m unwinding, you’ll often find me playing the guitar or diving into a game of Skyrim.
Job Title: Senior Care Team Leader
Joined: 2020
I am Thoufeek Backer, and I have been a dedicated member of the team at Bramwell for the past four years. Starting my career as a care assistant, I quickly gained the trust and belief of my manager, which led to my promotion to Senior Care Team Leader. In my role, I assist with the day-to-day running of the home, and I thrive on the challenge and responsibility that come with it. I enjoy pushing myself to grow and learn more, and the strong teamwork around me helps me achieve my goals.
I like to keep the atmosphere light-hearted, often joking with the team—though sometimes I end up in a little bit of trouble for it! Outside of work, I enjoy reading books, exploring new experiences, and spending quality time playing with my son.
Job Title: Care Team Leader
Joined: 2022
I am Efa, and I have been serving as a Care Team Leader for the past 1 year and 8 months. My role has been both challenging and rewarding, providing me with opportunities to grow in character, decision-making, and in my interactions with staff, families, and others. I am passionate about making a meaningful difference in people's lives, and I take pride in my work.
As a Dementia Champion, I have been able to lead initiatives that focus on improving care and supporting residents. I am especially proud of achieving the Excellence in Residence Experiences 2024 award, which highlights the impact of our work. However, I do feel disappointed at times when I fail to execute as well as I’d like, but I use it as motivation to improve.
In my personal time, I enjoy reading, watching documentaries, and helping vulnerable people in any way I can.
Job Title: Maintenance
Joined: 2024
I’m Adrian, and I’ve been working as the Maintenance Man at Bramwell for 11 months. I take great pride in making the residents happy by fixing anything they ask me to do, and I enjoy spending time chatting with them. I appreciate the teamwork at Bramwell, where all the staff work together to create a positive environment. Building relationships with the residents and their families is something I truly value, and I’m committed to keeping the home safe, clean, and well-maintained.
Outside of work, I’m an enthusiast of bike rides, motorbikes, and fancy cars—always enjoying the thrill and freedom they bring.
Job Title: Home Administrator
Joined: 2022
My name is Chacko, and I am the Home Administrator at Bramwell. I have been with the company for 2 years. I find it immensely rewarding to know that my efforts as an administrator contribute to the well-being and quality of life of our residents. Being part of a team that provides peace of mind to families by ensuring their loved ones are well cared for is something I truly enjoy.
I hold two postgraduate degrees from different universities. As a child, I always imagined myself becoming an army officer.
In my spare time, I love going on solo long bike rides and spending time with friends.
