Eastwood House Residential Care Home

24 Church Street, Eastwood, Nottingham NG16 3HS
Submit a Review
23 Reviews
  • Eastwood House Residential Care Home, Nottingham
Other Care Homes you may be interested in:
Member Logo
Care Homes belonging to Wood Hill Lodge
Wood Hill Lodge
7.8
Group Logo
Care Homes belonging to Red Rose Care Community
Red Rose Care Community
9.8
Member Logo
Care Homes belonging to Acorn House Care Home
Acorn House Care Home
9.8
Member Logo
Care Homes belonging to Barnby Court Care Home
Barnby Court Care Home
9.6
Group Logo
Care Homes belonging to Harrier House
Harrier House
9.9
Show Eastwood House Residential Care Home on the Map

Care Provided by Eastwood House Residential Care Home

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 19 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Other Care Provided
  • Day Care
  • Own GP if required

Good to Know

  • Owner
  • Forthmeadow Ltd
  • Person in charge
  • Stacey Riggs (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (17)
    • Couples/Companion Rooms (1)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2019

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors welcome any time. Feel free to come and pop in whenever suits, or alternatively come along to the next coffee morning.


  • Parking

  • Parking only through the main gate to Eastwood House.


Are you the Owner/Manager of Eastwood House Residential Care Home? View your Advertising Options

Eastwood House Residential Care Home Reviews (23)

Total of 23, showing 1-20

Over all time Eastwood House Residential Care Home has 23 reviews.

Overall Experience

  • 8
  • 13
  • 1
  • 1
  • 0

Date Published

23
0
0
0
23

Review from Neil J (Son of Resident) published on 6 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care and facilities at Eastwood House are excellent. Our mother felt at home and very happy there. This was made possible mainly by the staff/carers, who were very friendly and professional.
The food is homemade, and our mother often made comments about how much she enjoyed it, especially the
fry-up on a Saturday morning.
Her room was bright and spacious with an ensuite, and it's nice and clean.
I would highly recommend Eastwood House.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Dave S (Power of Attorney of Resident) published on 27 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The elderly person who I represent have been in Eastwood car home a number of years and is very settled and happy there.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Eddie R (Son of Resident) published on 30 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father had been in Eastwood House for two and a half years and in this time he was looked after with dignity and love. All the staff, without exception, cared for my father as if he was their own.
I would heartfeltly recommend this home to anyone.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Bill S (Son of Resident) published on 14 January 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

All the staff have been very friendly and welcoming. My Father has been looked after to a high standard which has enabled us to carry on with life without worrying about his welfare. We have always been contacted when he was not well. The entertainment was always good and he enjoyed the music.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from L G (Daughter of Resident) published on 24 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 2.0 out of 5

When my father first went into Eastwood House residential care home it was lovely, good food, lovely carers and staff, well run, but for the last few months, the standards have dropped. The laundry care is terrible, always things going missing, but in the past week or two a new cook/chef has started
work there and the food is appalling. My father was given pasta and mashed potato, hardly anything to choose for a change. I didn't call chicken nuggets or beef burgers a suitable food for old people, especially with dietary needs. The carers, however, are lovely.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from David S (Son of Resident) published on 20 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Clothes keep disappearing. The latest chef is not up to much. Food quality and variety are much reduced.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S R (Daughter of Resident) published on 20 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My father has been in Eastwood House residential home for 15 months and me and the rest of our family initially were pleased with all aspects of his care, but of recent months, I feel things have gone downhill, especially regarding clothes washing. A lot of Dad's clothes have disappeared or been ruined
in a 'too hot' wash and since last Christmas, it has got worse. At least 12 pairs of diabetic socks completely disappeared, never to be seen again. New slippers and pyjamas had the same fate. The standard of food has been poor lately.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Mary M (Daughter of Resident) published on 10 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Really pleased with the care of my father. I can rest easy knowing he is safe and well cared for.
There is only one point I continually have trouble with and that the washing of clothes. I have bought numerous pairs of socks and they have all disappeared. Several pairs of Pj's with half missing.
All
have been named so where are they?
No other worries at all.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from C O (Relative of Resident) published on 6 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Every one of the staff were very caring and always nothing was too much trouble.
Very homely and very clean and fresh.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from A A (Daughter of Resident) published on 29 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very satisfied with the care of my mum. She is looked after and supported. More activities would be good to stimulate but all in all, she is safe and I feel assured that she is looked after and respected.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Catherine T (Niece of Resident) published on 17 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Eastwood House is very clean and well maintained.
The bedrooms and bathrooms are hygienic, bright and tidy, the bedding and towels are changed regularly.
Most of the staff appear genuinely to care about their charges, one particular member of staff is extremely caring and very kind to residents and
visitors.
The management is good and I am updated regularly about issues or problems with my Aunt who has been at the home for 3 years. I can't comment on the food as my Aunt can't remember what she has eaten but there always appears to be fruit, drinks and biscuits available in the main living room should they be required.
My only criticism is that there aren't enough staff on duty at any one time. Sometimes there are several residents who need to be taken to the toilet at the same time and are unable to go unaided.
They have to wait and this can be distressing for them. I understand that Eastwood House is a business and therefore needs to make a profit, but my Aunt, who is completely self-funding having sold her home pays £2580 every four weeks. The other occupants must be paying a similar amount. Surely, at least one more full-time member of staff could be afforded?

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Joan G (Wife of Resident) published on 4 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am always made welcome when I go to visit my husband who has been in for over a year.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Keith N (Resident) published on 3 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I like my breakfast, dinner and tea. The home is good and they look after me, I love the food.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from David B (Son of Resident) published on 2 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Having visited the home on a regular basis, the food smells amazing. The home has a good aroma not a nursing home smell. The biggest drawback is lack of stimulation for residents.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Sue M (Daughter of Resident) published on 31 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff and management very helpful and caring. Room gets too hot due to being in the sun most of the day. Better ventilation required please. Great food.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Paul G (Son of Resident) published on 26 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Eastwood House has helped with the transition of my father moving from his own home to become a current resident of Eastwood House. We find the staff helpful and caring on day to day basis. Looking after the needs of my father aged 94.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Bette D (Resident) assisted by family/friend published on 5 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Eastwood House does all that I require of it and I try to be an independent as possible.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Carol J (Daughter of Resident) published on 1 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have found Eastwood House to be a friendly, welcoming care home, When visiting, I have been offered a tea/coffee on most occasions. It is always kept clean and my mothers needs have been catered for by caring staff. The food is prepared well, and the cook goes the extra mile to provide a balanced
diet for the residents. Clothing does go missing, even with name tags in after it has been to the laundry, this is the only fault I have found with Eastwood House.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jack C (Nephew of Resident) published on 31 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Well looked after, comfortable. Could do with more recreationa activities.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from R B (Son of Resident) published on 30 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall I believe the staff do a very good job and are very caring and helpful towards the residents. One criticism I have is that during the day when most of the residents are in the lounge, there is not always a carer with them. This leads to some of the residents becoming distressed when they need
the toilet or are just confused. On many occasions I have had to fetch a carer when I have been visiting, and I usually only visit twice a week.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overview of Review Score

Performance

Care Quality Commission (CQC) Rating

Date: 7 Dec 2021

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about Eastwood House Residential Care Home

What types of Care is Eastwood House Residential Care Home registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Eastwood House Residential Care Home provide?

Day Care & Own GP if required are other types of care provided.

How many Rooms does Eastwood House Residential Care Home have?

There are 17 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Eastwood House Residential Care Home?

Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens & Television point in own room are some of the Facilities & Services.

How far is Eastwood House Residential Care Home to the centre of Nottingham?

7.9 mile(s) as the crow flies, distance by road may be significantly further.