Falcon House

8 Middle Street, Beeston, Nottingham NG9 1FX
Submit a Review
9.6 26 Reviews
  • Falcon House, Nottingham
Falcon House offers tailored care plans, set up to support the independence of residents at the same time as making sure they have the daily care they need.

The provider supports an active lifestyle within the care environment, being committed to quality care alongside sound physical and emotional health. Private gardens are a popular addition and community amenities are not far away.

The mission of all Minster Care Group accommodations is to provide a home that feels like home, without compromising on the quality of care.

Show Falcon House on the Map

Care Provided by Falcon House

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 46 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Colitis & Crohn's Disease
  • Other Care Provided
  • End of Life Care
  • Own GP if required

Good to Know

  • Person in charge
  • Joanne Cooper (Manager)
  • Admission Criteria
    • Ages 50+
  • Room Information
    • Single Rooms (46)
  • Care Home Design/Build
    • Purpose Built: No

Funding & Fees Guide for Falcon House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,082 – £1,120
    • Self-Funded Residential Dementia Care £1,082 – £1,120
    • RESPITE Self-Funded Residential Care £1,082 – £1,120
    • RESPITE Self-Funded Residential Dementia Care £1,082 – £1,120

  • Residents have to provide their own toiletries and pay for hairdressing and visiting chiropodist.
  • (these prices are only a guideline, please contact Falcon House to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Falcon House Reviews (26)

Total of 26, showing 1-20
9.6

Falcon House has a Review Score of 9.6 (9.558) out of 10, based on 19 reviews in the last 2 years. Over all time Falcon House has 26 reviews.

Overall Experience

  • 13
  • 12
  • 1
  • 0
  • 0

Date Published

26
5
6
19
7

Review from D S (Husband of Resident) published on 15 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Falcon House is a warm and caring place to be. The staff are all so nice friendly and very caring both for my husband who lives there and also my welfare. The food always looks nice and the home is clean and well looked after although the outside spaces would benefit from some TLC for example the front
and side near the car park needs weeding and maybe a few pot plants? Overall I would heartily recommend Falcon House to any family who want their loved ones well looked after.

Reply from Joanne Cooper, Manager at Falcon House

Thank you for those kind words, I will also speak with our maintenance man to tidy the areas you have mentioned.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from G M (Son of Resident) published on 15 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Pleased with the home which is clean, bright and warm. My mum is being looked after well and seems content.

Reply from Joanne Cooper, Manager at Falcon House

Thank you for your positive words I will share them with our staff.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from C B (Daughter of Resident) published on 13 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father receives extremely good care from all the carers and the staff in Falcon House. They show care and understanding for all his needs. All the staff are friendly and helpful to me.The home is well cleaned and looked after.

Reply from Jane Webster, Administrator at Falcon House

Thank you very much for your review, we appreciate you taking time to send this in.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Alec B (Son-in-law of Resident) published on 13 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall very good. Excellent staff.

Reply from Jane Webster, Administrator at Falcon House

Thank you for your review. We appreciate you taking the time to send this in.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Lisa L (Daughter of Resident) published on 16 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Visited here every day whilst my mum was there for respite care. The home was always clean, warm and inviting. My mum's room was spotless. The staff are all fantastic and do a great job. I found them all very approachable, and helpful.
I was always offered a cup of tea whilst visiting. They have entertainment
on some afternoons. My mum said she enjoyed her stay there and always seemed happy enough. I wouldn't hesitate to use the home again for her.

Reply from Joanne Cooper, Manager at Falcon House

Thank you for your kind comments I will pass on to all the staff.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Brian C (Son of Resident) published on 22 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I thank management and staff for looking after my mother and her safekeeping.

Reply from Joanne Cooper, Manager at Falcon House

Thank you, Brian; it is a pleasure to look after your mum.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from B W (Husband of Resident) published on 13 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It was during the lockdown of 2020 that my wife had to go into a care home, so there was no opportunity of “shopping around”. I chose Falcon House on the basis of recommendations and convenience of location, and have been very satisfied indeed with the choice. The facilities are good, the bedrooms are
pleasant and of a decent size, and the common rooms have an excellent atmosphere, all the staff and genuinely friendly and caring. My wife, very far gone with dementia, and totally incapable of looking after herself, seems to be as content as she is able to be. I couldn’t have made a better choice. Any concerns that I have are dealt with promptly and efficiently.


In rating the various facilities, I have not marked activities and have rated food and drink as satisfactory as I have no experience of these and my wife is not of course able to comment on them.


Reply from Joanne Cooper, Manager at Falcon House

Thank you for your feed back and very kind words i will be sure to pass on to our team thank you.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S L (Wife of Resident) published on 7 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have received excellent service throughout with whatever and whenever I call of attend. The staff will always help at all times and be considerate to all problems relating my myself and my resident husband.

Reply from Joanne Cooper, Manager at Falcon House

Thank you sheila for your kind words its a pleasure to have your husband here with us he is a character.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Philippa H (Granddaughter of Resident) published on 6 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff were very friendly and set aside at room specifically for the resident's family to visit. Offered us a cup of tea and coffee are made our visit very comfortable. My grandad's room is nice and kept very clean and tidy.

Reply from Joanne Cooper, Manager at Falcon House

Thank you for the kind words I will pass them on to our staff.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from K S (Son of Resident) published on 24 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

On my visit, Mum was ready and waiting for me. The staff had her waiting in a wheelchair so we could go out together on one of the many outings organised.
The staff are always pleasant and work very hard to cover the needs of the residents.
They all have my utmost gratitude.

Reply from Joanne Cooper, Manager at Falcon House

Thank you for your support and kind words; I will ensure I pass them on to our team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Diane W (Daughter of Resident) published on 4 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I'm so glad the family chose Falcon House to care for my dad. For a couple of weeks we were wondering how well he'd settle, but, despite his advancing Alzheimer's and initial anxiety, he was soon back to his cheerful (and cheeky!) self. The staff treat all residents and visitors as part of the "Falcon
family", just as they would treat their own relatives and friends. They are hardworking, patient, kind and caring. The home is welcoming, clean and friendly, food is excellent, personal care is discreet and timely, activities are wonderful, and rooms are bright and cheery. Dad is happy in his new home and living a good life. Thank you.

Reply from Joanne Cooper, Manager at Falcon House

Diane, thank you for your lovely words we are so happy you chose Falcon House for your dad to reside in, and we are happy that he is now part of our extended family, as we are you too. It's always nice to see and chat to you too. Thank you.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Charlotte B (Daughter of Resident) published on 1 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with the service provided at Falcon House. My mother is cared for well, always clean, well-fed and content. The staff are lovely and always cuddling my mum, making me and her grandson feel very welcome.

Reply from Joanne Cooper, Manager at Falcon House

Thank you so much for your lovely words. I will pass your comments on to our staff. We aim to make everyone feel apart of our extended family.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from R W (Daughter of Resident) published on 26 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum has been at Falcon House nearly 3 years, and she appears to be settled and well cared for. Most of the staff are kind, friendly and caring. There are a couple of things which could be improved. My mum is often wearing clothes that don't belong to her, despite us providing sufficient clothes for
her, and name labels. There is also a lot of rather dreary daytime TV shown in the day-room, which most of the dementia residents aren't able to understand. They would benefit far more from hearing music, whether something classical or songs from the decades of their youth.

Reply from Joanne Cooper, Manager at Falcon House

Thank you for your feedback, with us having quite a few residents in our lounges some residents ask for programmes to be put on so we try and accommodate that, we have several afternoons and mornings where our activities will have quizzes and listen to different music.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from K H (Friend of Resident) published on 10 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent - staff friendly and helpful. My friend appears well looked after and the food is excellent. A variety of drinks are served on a regular basis. I have been particularly impressed with the cleanliness throughout this home as well as in my friend's own room. The handling of more disabled residents
always appears to be gentle and caring.

Reply from Joanne Cooper, Manager at Falcon House

Thank you for these kind words I will pass all of your comments to our staff I'm sure they will appreciate your comments.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S H (Friend of Resident) published on 3 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My friend appears to be well cared for. The home is clean and the staff seem genuinely fond of him. The constant TV in the main room often showing Crime Watch is a bit of a problem. No -one appears to watch it. My friend does get bored. I appreciate that his feet and eyes are checked regularly. His
teeth are often loose and his hearing needs to be checked. I feel comfortable visiting the home.

Reply from Joanne Cooper, Manager at Falcon House

Thank you. The channels on the TV are changed throughout the day as a lot of residents like different programs we try and cater for everyone and also we have music sessions with our activities regularly. Sorry to hear about the teeth situation I will speak with the staff regarding that as we don't want him to be uncomfortable, also we have activities happening throughout the day which all residents are asked if they would like to attend but as you can understand its not always everyone's cup of tea but he does get involved with most of the activities.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from C B (Niece of Resident) published on 3 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt is happy at Falcon House. She is always clean and cared for. Her room is neat. The staff are friendly to visitors and caring towards the residents. My aunt feels looked after.

Reply from Joanne Cooper, Manager at Falcon House

Thank you for these words I will ensure all of our team are told about your comments thank you for being part of our extended family here at falcon house.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from A C (Daughter of Resident) published on 6 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The home is very clean tidy and welcoming. My dad seems very happy here.

Reply from Joanne Cooper, Manager at Falcon House

Thank you for your kind words I will pass this on to our team


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from P S (Brother of Resident) published on 19 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are friendly, supportive and helpful. My brother is clearly well cared for.

Reply from Rahi Joshi, Marketing Associate at Falcon House

Thank you for your kind words, I will share it with the home team.
Kind regards.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from D H (Daughter of Resident) published on 19 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum is always clean and well-dressed. She is obviously well-fed. She enjoys the activities when she chooses to join in. She always tells me how much she likes the staff. The home itself is always clean and bright and there is good communication with the staff.

Reply from Rahi Joshi, Marketing Associate at Falcon House

Thank you for sharing about your mum's experience at Falcon House. We're delighted to hear she is happy and settled in. It's a testament to the tailored care provided by our staff. I will pass your kind words on to the home team.
Kind regards.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J S (Daughter of Resident) published on 16 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The care staff were very helpful and understanding of my mum's needs. Always happy to help.

Reply from Rahi Joshi, Marketing Associate at Falcon House

Thank you for sharing your experience with us. We are pleased to know your mum is comfortable with us. I will share your kind feedback with the home team.


Kind regards,
Rahi.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.6 (9.558)

Overview of Review Score

The Review Score of 9.6 (9.558) out of 10 for Falcon House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 19 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.558 for Falcon House is calculated as follows: ( (135 Excellents x 5) + (79 Goods x 4) + (10 Satisfactorys x 3) ) ÷ 224 Ratings = 4.558

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Falcon House is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 46 registered maximum number of service users is 9.2, which has been reached with 19 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 15 Mar 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about Falcon House

What types of Care is Falcon House registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Falcon House provide?

Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Falcon House have?

There are 46 Single Rooms.

What are the Facilities & Services at Falcon House?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Falcon House to the centre of Nottingham?

3.2 mile(s) as the crow flies, distance by road may be significantly further.