The Firs Residential Care Home

Old Epperstone Road, Lowdham, Nottingham NG14 7BS

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4 Reviews

The Firs Residential Care Home, Nottingham

Care Provided by The Firs Residential Care Home

Primary Care Categories
Dementia
Learning Disability
Mental Health Condition
No Medical Intervention
Older Person Care
Physical Disability
Respite Care
Sensory Impairment

Care Types Provided
Dementia Residential Care
Residential Care
For a maximum of 12 Service Users
Privately Owned

Dementia Care Types
What are the different dementia care types?
Mild Dementia
Moderate Dementia

Care Offered
Alzheimer's
Autism/ASD
Colitis & Crohn's Disease
COPD/Pulmonary Disease
Down Syndrome
Epilepsy
Head/Brain Injury
Hearing Impairment
Neuropathic
Orthopaedic
Parkinson's Disease
Speech Impairment
Stroke
Visual Impairment

Other Care Provided
Convalescent Care
Day Care
End of Life Care
Own GP if required
Palliative Care

Good to Know

Owner
The Firs Residential Care Home Ltd

Person in charge
Emily Green (Registered Manager)

Local Authority / Social Services
Nottinghamshire County Council ( click for contact details)

Admission Criteria
- Admission following assessment
- Ages 65+

Room Information
- Single Rooms (12)
- Couples/Companion Rooms (0)
- Single Rooms with ensuite Wet Room (12)

Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2007
- Number of floors: 3

Funding & Fees Guide for The Firs Residential Care Home

Funding Types Accepted
Self funding (Private)
Local Authority with Top-Up
Local Authority
NHS Continuing Healthcare (CHC) Funding

Weekly Charges per Person
- Self-Funded Residential Care from £1,250
- Self-Funded Residential Dementia Care from £1,250
- RESPITE Self-Funded Residential Care from £1,400
Fee's are determined following pre- admission assessment.
(these prices are only a guideline, please contact The Firs Residential Care Home to find out the exact price for your requirements)

Facilities

Gardens
Own Furniture if required
Pet Friendly (or by arrangement)
Phone Point in own room
Residents Internet Access
Smoking not permitted
Stairlift
Television point in own room
Wheelchair Access

Visiting
No arrangement needed to visit, with exception to meal times.

Parking
Car park at the front of the building. Additional parking is available on Old Epperstone Rd.

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Review from S B (Daughter of Resident) published on 22 September 2022
Submitted via Website • Report

Overall Experience

Mum moved into the Firs when she was very unwell, and they did an excellent job of nursing her back to recovery. Initially, once she had recuperated, she seemed to be settling in well and dialogue with senior management seemed to confirm this to be the case. Unfortunately, this didn't last for very

long. Mum enjoys walking and struggled in this environment as it's a small care home with limited access to the gardens. The Firs is more suited to the less mobile and as we found out doesn't specialise in care for residents with Alzheimer's. One of the most important requirements for us was always a transparent and open line of communication, particularly when dealing with Alzheimer's. The Firs had promised to notify us of any issues relating to mum. However, this did not happen and after an incident, we were asked to move her out of the home almost immediately. To conclude we as a family would not recommend The Firs as there are much better care homes available.

Reply from Emma Green, Service Manager at The Firs Residential Care Home

It was a pleasure and a privilege to look after mum during her stay. The circumstances around her leaving were notified to CQC and safeguarding following a serious complaint from another resident. I was pleased to hear from S B after Mum left and was comforted by the understanding that Mum had settled well and that maybe the timing for the move was good.

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Review from N F (Son-in-law of Resident) published on 7 April 2022
Submitted via Website • Report

Overall Experience

If you love your relative, don’t put them in this care home. If you value your relative's welfare and wellbeing, this is not the place for them. If you consider safeguarding a priority, this is not for you.

Reply from Emma Green, Service Manager at The Firs Residential Care Home

It is sad that N F holds these views. Safeguarding concerns were raised by both the company on behalf of the resident and N F on behalf of the resident. The council's independent safeguarding team reported that there was no breach of safety and that we have acted in accordance with all legislation.

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Review from Lynne Q (Daughter of Resident) published on 15 August 2016
Submitted via Website • Report

Overall Experience

Mum has lived at The Firs for 4 years and has always received excellent care. Unfortunately she had an accident in early July and needed to be hospitalised. From the moment she fell(during the night) and throughout her hospital stay, she has continued to receive first class attention from The Firs.

Indeed the manager stayed with my mother in A&E until we arrived some hours later from our home some distance away, only being relieved for a short time by the owner. This, I believe, is indicative of the very high standards that are applied.
Mum's well-being has clearly been of the utmost importance to everyone at The Firs and we have received enormous support during an often difficult few weeks; especially when discharge plans were being drawn up by the hospital. We have every confidence in the quality of care Mum receives and feel extremely fortunate that she is in the hands of people who demonstrate appropriate compassion and respect in all their interactions with my mother.

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Review from Charlotte (Granddaughter of Resident) published on 11 July 2016
Submitted via Website • Report

Overall Experience

I have such praise for this caring residential home where my grandmother lived for the last 9 months or so of her life. My grandmother was treated with respect by gentle, caring staff and I feel like she was part of their family. The manager was often on hand to chat to and attended many of my grandmother's

appointments alongside other family members, so that she could be sure of giving the best possible care. The rooms are clean, well decorated and a fresh smell throughout. We often arrived unannounced and found just the same level of attention to detail. My grandmother was happy, well rested and made as comfortable as was possible for such an elderly lady. I especially valued being able to visit with my young daughter and even on occasion my young puppy in tow, we were always made welcome and fussed over - they clearly feel that as it was my grandmother's home, her visitors should feel just as at home there. I wouldn't hesitate to use the home again or to recommend them.

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Performance

Care Quality Commission (CQC) Rating

Date: 25 Mar 2021

Overall
Requires improvement

Caring
Good
Effective
Good
Responsive
Good
Safe
Requires improvement
Well-led
Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Frequently Asked Questions about The Firs Residential Care Home

What types of Care is The Firs Residential Care Home registered for?

Older Person Care, Dementia, Respite Care, Learning Disability, Mental Health Condition, Physical Disability, Sensory Impairment & No Medical Intervention are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does The Firs Residential Care Home provide?

Palliative Care, Day Care, Convalescent Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does The Firs Residential Care Home have?

There are 12 Single Rooms.

What are the Facilities & Services at The Firs Residential Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is The Firs Residential Care Home to the centre of Nottingham?

7.4 mile(s) as the crow flies, distance by road may be significantly further.

The Firs Residential Care Home

Care Provided by The Firs Residential Care Home

Good to Know

Funding & Fees Guide for The Firs Residential Care Home

Facilities

The Firs Residential Care Home Reviews (4)