Five Gables

113 Victoria Road, Kirkby-in-Ashfield, Nottingham NG17 8AQ
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9.9 23 Reviews
  • Five Gables, Nottingham
Five Gables Care Home is a small, well established and friendly care home, accommodating 16 residents, located in Kirkby In Ashfield, Nottinghamshire. Five Gables is a family owned and run care home, having been part of the local community for over 37 years, with strong community links, Five Gables offers quality care with a quality experience. With an excellent, stable and well trained care team all holding NVQ/QCF certificates, as well as mandatory and specialist training, lead by their exceptional, highly qualified and experienced registered manager.

Five Gables is conveniently situated near to the town centre as well as local bus stops, with good bus routes, a train station, a post office, coffee shop and newsagents.

With a 'Good' rating from the CQC (February 2023), achieving a Care Quality Band 5 by the Local Authority - Nottinghamshire County Council and Five Gables is very proud to be a Veteran Friendly Care Home, achieving the required standards set within the Veteran Friendly Framework.

Five Gables care home is comfortable, clean and spacious; as a converted property there are several original features, with beautiful and accessible gardens. Meals are all home cooked with seasonal menus offering choice and variety.

Five Gables offers quality long term care, rehabilitation and respite care. Outstanding quality is delivered for exceptional value, keeping prices affordable and fair.

Care Provided by Five Gables

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 16 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Colitis & Crohn's Disease
  • Epilepsy
  • Hearing Impairment
  • Korsakoff Syndrome
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Emma Vince (Registered Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (16)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2023
    • Number of floors: 2

Funding & Fees Guide for Five Gables

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £915
    • RESPITE Self-Funded Residential Care from £945
  • Our fee's are based on needs and accommodation spec. We endeavour to keep our fee rate at a cost that is affordable without compromising quality.


  • (these prices are only a guideline, please contact Five Gables to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • There are no set visiting hours


  • Parking
  • On site parking is available


Total of 23, showing 1-20
9.9

Five Gables has a Review Score of 9.9 (9.896) out of 10, based on 23 reviews in the last 2 years. Over all time Five Gables has 23 reviews.

Overall Experience

  • 21
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Overall Experience  Overall Experience 5.0 out of 5

Grandma is always happy, clean and treated with dignity and respect, staff are welcoming and approachable. Food is excellent grandma has put on weight since moving to Five Gables. Keep up the good work

Reply from Emma Vince, Registered Manager at Five Gables

Thank you for taking the time to leave this lovely review


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Overall Experience  Overall Experience 5.0 out of 5

Mum has never been so happy. She has made many special friends with the residents and staff. She particularly enjoys days of activities which are never the same and based around everyone's favourite things to do. The staff tend to her every need and treat her with dignity and respect. All in all she
is a very lucky lady to be a part of the Gables community. Thank you for taking the time to care for her.

Reply from Emma Vince, Registered Manager at Five Gables

Thank you so much for taking the time to complete this review


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Overall Experience  Overall Experience 5.0 out of 5

Five Gables makes my great grandma feel so loved and welcome in the home, the care and support they give out are absolutely amazing and they really do go above and beyond to make sure that all residents feel content and comfortable whilst in the home. I just wish we had known about this home earlier!

Reply from Alison Pearce, Managing Director at Five Gables

Thank you for taking the time to complete this review.


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Overall Experience  Overall Experience 5.0 out of 5

As a family we finally made the difficult decision to move mamar into a care home as her needs became too much for us to manage safely at home. As a staff nurse myself it was vital we found a home that would give exceptional care to my mamar. We inspected the home prior without an appointment and was
made to feel welcome immediately. The staff go above and beyond and always treat mamar with respect and dignity. They also do several activities throughout the week keeping mamar busy and engaged. The food is homemade and exceptional
I would recommend this home in a heartbeat and it's a great relief to know our mamar is being so well looked after 24/7. Mamar's got a beautiful room that we've been able to decorate and make personal for mamar overlooking the resident ducks.


Keep up the good work staff and lastly, the home is run by a wonderful approachable knowledgeable manager whom nothing is too much trouble, thank you for everything!


Reply from Alison Pearce, Managing Director at Five Gables

Thank you so much for taking the time to complete this review


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Overall Experience  Overall Experience 5.0 out of 5

After visiting Five Gables care home, I had high expectations for my mums care, and I am certainly not disappointed, the staff are absolutely fantastic and so welcoming, nothings ever any trouble. They always keep me informed about mum and often send me photos of her joining in with the activities which
she loves. The only regret I have is mum should had gone there sooner. I can't praise and thank all the wonderful stall enough. I would certainly recommend Five Gables to anyone.

Reply from Alison Pearce, Managing Director at Five Gables

Thank you for taking the time to complete this review


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Overall Experience  Overall Experience 5.0 out of 5

Mum moved into the 5 Gables almost 3 years ago. She was struggling with any self-care and was very low in mood. With the kind and supported of the staff mum has made huge progress, made friends and has a real zest for life again. As a family we do not worry anymore we know she is safe and cared for.
The patience and respect she receives from the staff is truly fantastic.

Reply from Alison Pearce, Managing Director at Five Gables

Thank you so much for taking the time to complete this review


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Overall Experience  Overall Experience 5.0 out of 5

Really pleased with the care my father in law receives at Five Gables, nothing is too much trouble for the staff. They go above and beyond in their care for the residents. Really nice that all residents received a gift at Christmas makes it feel more like home. Sometimes things can be challenging but
everyone deals with situations professionally and with care. Thank you for all you do.

Reply from Alison Pearce, Managing Director at Five Gables

Thank you so much for taking the time to complete this review.


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Overall Experience  Overall Experience 5.0 out of 5

Fantastic care home. My dad settled very well and has been here now for 7 months. The staff are absolutely wonderful, full of fun, they show so much care and love to my father. They keep me informed how dad is doing and if his needs change. Five Gables is wonderful home and I can not rate this place
highly enough. The manager and her team work so hard to make sure all the residents are looked after. Many thanks

Reply from Alison Pearce, Managing Director at Five Gables

Thank you so much for taking the time to complete this review


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Overall Experience  Overall Experience 5.0 out of 5

My mum-in-law went to 5 Gables for respite and then end-of-life care. They looked after mum very well with respect and dignity. All the staff were professional caring and friendly to all our family. We would highly recommend this care home to others.

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Overall Experience  Overall Experience 5.0 out of 5

Absolutely fantastic. My mum has settled very well and is so much happier now. The staff are welcoming and keep me up to date on how my mum is doing day to day, even sending me photos of her, which puts my mind at ease. Five Gables is a home from home and I would give it 6 stars if I could.

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Overall Experience  Overall Experience 5.0 out of 5

My Father has been a resident at Five Gables since April last year and has throughout this time received excellent care. Over the last few weeks, Dad has had to spend several short periods in hospital, but has always been keen to return to Five Gables which he has seen as his home, and the carers and
residents his extended family. Very sadly, Dad passed away on Monday at Five Gables. I want to praise again, both management and carers at the home for their unwavering high level of care and attention to Dad's needs. Not only that, I was welcomed to stay with Dad for the final week, and my wife and I were able to be present at the end, with the carers not far away, but still providing exactly the right level of privacy for us whilst continuing to meet Dad's needs. Whilst this situation wasn't uppermost in our minds when we chose Five Gables, my experience of the non-nursing-care appropriate at the end of life provided by the Five Gables Team was excellent.

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Overall Experience  Overall Experience 5.0 out of 5

My Dad stayed here for 2 weeks respite in April and the care was absolutely excellent. All the staff are so friendly and the food is fantastic. Nothing was too much trouble for them, not only did they look after my dad but the compassion for my mum when she came to visit was superb. I would definitely
recommend Five Gables to anyone looking for a care home for their relatives. Well done to all the team. Thank you.

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Overall Experience  Overall Experience 5.0 out of 5

Mum has been a resident at Five Gables for 4 months now and we know she is safe, happy and well looked after. All the staff are professional, friendly and caring. Five Gables is small and comfortable where resident's individual needs are met. Food is good and all diets are catered for. I would certainly
recommend Five Gables.

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Overall Experience  Overall Experience 5.0 out of 5

After a short respite visit, my mum chose to stay at Five Gables permanently. She is happy there, well cared for by the excellent staff members and management team. She has her own room where she has her photos of family. The staff are attentive and caring. The feedback we get from them is most appreciated.
Mum has a view of the garden and is a lovely place to sit when the sun is out.

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Overall Experience  Overall Experience 5.0 out of 5

My father has been a resident at Five Gables Care Home for 14 months now, and is very happy and well cared for. The staff are friendly, warm, and very skilled. They work hard but are always available to respond to the residents' needs. They also provide very good feedback regarding Dad's well-being.
Dad first arrived after suffering a severe stroke and needed quite specialist care, which the staff were able to provide very professionally, whilst always showing compassion and kindness. Dad gets on very well with his carers, he trusts them and feels safe. The management team are very easy to approach and always willing to discuss Dad's care. There working atmosphere in the home is excellent. We are very grateful to all the staff at Five Gables for the support they have given to our family. Five Gables is a small, comfortable and very welcoming home. There is always a calm, orderly atmosphere and the residents have space to socialise with nice activities included. Dad's room is lovely.

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Overall Experience  Overall Experience 5.0 out of 5

My mum as been there for over 8 years. She's got dementia. She didn't want to go in a care home and it was very hard going against her wishes but it was the best thing we did for her. They look after her very well. She's happy, she's safe, she's clean and she gets medication, all the things she was
not getting when living at home as she would refuse any help. The staff are fantastic, they meet all of Mum's needs and do more for her health. They go above and beyond for her, they are very welcoming and keep us updated. I would highly recommend the care home, I cannot praise them enough. My mum was a mess when she went to the care home and if it wasn't for their care and support, we wouldn't have our mum here anymore.

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Overall Experience  Overall Experience 4.0 out of 5

Five Gables is a small, comfortable and welcoming care home with a pleasant interior surrounded by a pretty garden area. The room my mum stayed in was always warm and cosy and we were able to fill it with her own photos and small pieces of furniture. We always felt that she was comfortable, well looked
after and, most importantly, safe. The hard-working staff were friendly, caring and particularly sensitive and professional during the final months of Mum's life, for which the family were very grateful.

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Overall Experience  Overall Experience 5.0 out of 5

I have found the staff to be competent, friendly and obliging. My mother has been in residence for nearly three years and is very happy and well looked after. They managed all the difficulties that they were presented with throughout the Covid crisis very well. I clearly only have limited experience
with care homes in general but have been very happy with my experiences with Five Gables to date.

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Overall Experience  Overall Experience 5.0 out of 5

The care for my grandad here was brilliant. The place was like home from home, so this was a bonus as he settled there straight away. All the carers are very friendly, and nothing was too much trouble. Would highly recommend Five Gables for your loved ones.

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Overall Experience  Overall Experience 5.0 out of 5

My mum was a resident of Five Gables for two years up to March 2023, when she sadly passed.
In all the time she was there, I never heard her make a serious complaint. Just an occasional whinge if she got mashed potato on her plate.
I found the staff always kind and helpful even through Covid and more
so after she had her stroke. Nothing was too much trouble, even with the extra work that was needed to look after her.

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Current Review Score: 9.9 (9.896)

Overview of Review Score

The Review Score of 9.9 (9.896) out of 10 for Five Gables is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 23 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.896 for Five Gables is calculated as follows: ( (244 Excellents x 5) + (24 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 270 Ratings = 4.896

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Five Gables is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 16 registered maximum number of service users is 3.2, which has been reached with 23 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 2 Oct 2019

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Requires improvement
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Meet the Team (1)

Emma

Emma Vince

Job Title: Registered Managers

Joined: 2008

Emma is an extremely knowledgeable and capable registered manager. She joined Five gables in 2008 as a care worker and on completing her L5 Health and Social Management Qualification, Emma was promoted to Registered Manager in 2016.
Emma is forward thinking and naturally caring, advocating for, and championing the rights of residents, she leads by example, nothing is too much trouble and her door is always open.
Emma is quality driven and wants only the very best for the residents of Five Gables. She keeps community at the heart of what Five Gables stands for and continues to create and adapt the home to the changing wishes and needs of the residents she supports.


Frequently Asked Questions about Five Gables

What types of Care is Five Gables registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Five Gables provide?

Palliative Care, Day Care, Convalescent Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Five Gables have?

There are 16 Single Rooms.

What are the Facilities & Services at Five Gables?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Five Gables to the centre of Nottingham?

11.2 mile(s) as the crow flies, distance by road may be significantly further.