Hatzfeld House Care Home

10b Mansfield Road, Blidworth, Mansfield NG21 0PN
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8.1 6 Reviews
  • Hatzfeld House Care Home, Mansfield
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Care Provided by Hatzfeld House Care Home

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 42 Service Users
  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Respite Care
  • Younger Adults
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Bipolar/Manic Depression
  • Cerebral Palsy
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • Drug Dependence (past or present)
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Jessica Willis (Registered Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (40)
    • Couples/Companion Rooms (1)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2016

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • No visiting times apart from protected meal times unless visitors would like to stay and have a meal with their relative/friend.


  • Parking

  • Parking provided.


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Hatzfeld House Care Home Reviews (6)

8.1

Hatzfeld House Care Home has a Review Score of 8.1 (8.119) out of 10, based on 1 reviews in the last 2 years. Over all time Hatzfeld House Care Home has 6 reviews.

Overall Experience

  • 6
  • 0
  • 0
  • 0
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Date Published

6
0
1
1
5

Review from Nicola J (Daughter of Resident) published on 22 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to say a very big thank you to Hatzfeld House for their amazing care of my mum while she was there. They treated her with dignity and compassion. So kind and caring. Sadly mum has passed away now. But I cannot thank Hatzfeld House enough. I was also made very welcome and even had dinner
with my mum. She had to go to the hospital a few times but the staff here were always with her. Thank you everyone. Fantastic staff

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Review from Sandra R (Wife of Resident) published on 5 April 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Hatzfeld: an oasis in the desert of dementia care. My husband's Alzheimer's was advanced in November 2016. After shockingly neglectful care in 2 of 3 previous homes, his immediate improvement was astonishing. He became calmer, more content and ate again. It was a huge comfort to me to see how experienced,
well-trained and compassionate this wonderful manager and her team are. He received the best possible care. Care staff were always compassionate and friendly, however busy, and said how my husband was doing. During 2018 his health deteriorated, requiring frequent hospital stays. Hatzfeld staff stayed with him there until I arrived. He died in November 2018; two members of the care team attended his funeral.
Impossible to express my heartfelt gratitude for making my husband's final years the best possible. A tough job, done with professionalism, humour and insight. Residents' quality of life is at the core of everything at Hatzfeld; this made life tolerable for me too.

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Review from Glynwen L (Sister of Resident) published on 4 July 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister was a resident at Hatzfeild House for four years until her passing in June 2016 aged 58yrs. Her health needs became increasingly complex during her last decade demanding 24 hour care and finding a suitable place was challenging. Hatzfeild House was immediately welcoming -light, airy and modern
with a wide range of excellent facilities to encourage independence and preserve dignity.
The staff were always friendly and genuinely keen to meet whatever my sister's needs presented. The high standard of care she received was upheld by the manager who was always approachable,available and strived to ensure individual needs where met. My sister really loved this place and we witnessed her becoming, a happier person, which speaks volumes to us, her family and has been a great comfort to us during this time.

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Review from R G (Son of Resident) published on 23 November 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

There is a friendly and welcoming atmosphere, the staff are hard working and professional they go out of their way to make the residents feel at home and cared for. The home has achieved good in five key areas of their CQC inspection report. I think the staff have worked hard to achieve this result.
I am happy to have my 93 year old mother in their care and cannot fault the home of the carers.

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Review from Sandra B (Daughter-in-law of Resident) published on 20 November 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everyone there is kind and helpful. Mum has been there 6 years now, she has her marbles and she is 96. She complains now and again about trivial things but has always had care and attention from everyone there. They always get someone straight away to see her legs if they brake out, and always inform
us of any situation weather it be outings or doctors. It is clean, the food is good and it doesn't smell. I would recommend anyone to go in there as it is comfortable and they don't sit in a circle. If anything to say about it, the wall lights are a bit bright and it effects mums eyes.

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Review from PetG (Son-in-law of Resident) published on 19 November 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We used Hatzfield for respite care prior to a permanent place becoming available so knew it well. It was far superior to other respite homes we had used in that it was a small compact unit (not an anonymous large establishment) clean and tidy and specialising in dementia. The staff all appear well trained,
friendly, helpful and caring towards the residents and visitors alike. They endeavour to provide a range of activities to stimulate and entertain residents ( we have been to quite a few so know first hand). Relatives are kept well informed of all home activities and more importantly the residents continuing health problems and treatment.

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Current Review Score: 8.1 (8.119)

Overview of Review Score

The Review Score of 8.1 (8.119) out of 10 for Hatzfeld House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Hatzfeld House Care Home is calculated as follows: ( (11 Excellents x 5) ) ÷ 11 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.119 Points relating to the number of positive Reviews for Hatzfeld House Care Home is based on 1 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 42 registered maximum number of service users is 8.4. 1 Positive Reviews ÷ 8.4 = 0.119

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 20 Dec 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (0)

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Frequently Asked Questions about Hatzfeld House Care Home

What types of Care is Hatzfeld House Care Home registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Hatzfeld House Care Home provide?

Palliative Care, Day Care, Convalescent Care, Independent Living Training & Own GP if required are other types of care provided.

How many Rooms does Hatzfeld House Care Home have?

There are 40 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Hatzfeld House Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Hatzfeld House Care Home to the centre of Mansfield?

4.7 mile(s) as the crow flies, distance by road may be significantly further.