The Hazelford Residential Home

Boat Lane, Bleasby, Nottingham NG14 7FT
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9.5 41 Reviews
  • The Hazelford Residential Home, Nottingham
The Hazelford Residential Home is located beside the river in a scenic Nottingham location, offering a tasteful environment with quality furnishings in which clients can receive tailored care solutions.

Quality and excellence are at the centre of all decision-making, with the home keen to make sure residents can live their lives in comfort and with the benefit of effective safeguarding.

A range of optional activities are organised for residents' enjoyment, looking to incorporate many hobbies and activities and allowing for a luxury lifestyle.

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Care Provided by The Hazelford Residential Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 36 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Challenging Behaviour/Psychosis
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Neuropathic
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Shaun Rodgers (Manager)
  • Admission Criteria
    • private/NCC
    • Ages 65+
  • Room Information
    • Single Rooms (34)
    • Couples/Companion Rooms (1)
    • Couples/Companion Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2012
    • Number of floors: 1

Funding & Fees Guide for The Hazelford Residential Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £950 – £950
    • Self-Funded Residential Dementia Care £950 – £950
    • RESPITE Self-Funded Residential Care £950 – £950
    • RESPITE Self-Funded Residential Dementia Care £950 – £950

  • Please contact the home for more details
  • (these prices are only a guideline, please contact The Hazelford Residential Home to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Own Furniture if required
  • Residents Internet Access
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visiting is at your convienience


  • Parking

  • Large car park with easily accessible access.


The Hazelford Residential Home Reviews (41)

Total of 41, showing 1-20
9.5

The Hazelford Residential Home has a Review Score of 9.5 (9.497) out of 10, based on 27 reviews in the last 2 years. Over all time The Hazelford Residential Home has 41 reviews.

Overall Experience

  • 27
  • 13
  • 1
  • 0
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Date Published

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Review from E S (Granddaughter of Resident) published on 21 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff all really friendly, facilities well kept and feels welcoming and trustworthy, lovely setting and the staff make it a wonderful home. A little TLC to the building would be beneficial but overall a really good experience.

Reply from Shaun Rodgers, Manager at The Hazelford Residential Home

Thank you for your kind words. We are looking to upgrade the decor and we hope in the future this will be reflective of our long-term plan.


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Review from J S (Daughter of Resident) published on 7 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

When meeting staff & management they were friendly & helpful & the ethos of management was everything I wanted for my dad. The home is in need of some updating but the care is what is important to me as I have worked in the care sector myself.

Reply from Shaun Rodgers, Manager at The Hazelford Residential Home

Thankyou for your kind words and I am in the process of updating all areas of the home. I appreciate your response.


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Review from Rebecca R (Daughter of Resident) published on 7 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has only recently moved to Hazleford and we have all been blown away by what a positive experience it has been. The staff and manager are simply brilliant, working so hard and showing real genuine kindness - not a skill that can be faked. Even the maintenance man introduced himself to me and
had a chat - I was made to feel so welcome. The fact that family are welcome any time is so reassuring.
The building is old, but lovely and most importantly clean and fresh smelling. His room is great, and he is loving the food - I don't know if all care homes give 2 choices for lunch, but I was quite envious !
Overall, the team at Hazleford have taken what was a difficult stress filled situation for us, and made it positive. Thank you

Reply from Shaun Rodgers, Manager at The Hazelford Residential Home

Thankyou for your kind word and for taking the time to complete a review. Your review has brought tears to my eyes and I will be sure to pass on your positive feedback on to my staff.


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Review from D N (Son of Resident) published on 17 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

During the six months that my father has been at Hazelford, I cannot fault the care he is receiving. The entire team make sure that not only he, but that the family, are involved in every aspect of his wellbeing and are supported through changes. As his needs become greater so does his care. The recent
evaluation of the residents due to the risk of flooding must have been very difficult for all concerned and thanks again must go to the staff for minimising the effect on the residents and re-assuring them. We were updated as to not only where my father was being transferred, but very regularly given news on how he was settling.
As a family we could not ask for more. Thank you to the entire Hazelford staff for your compassion and devotion and helping not only my father but the whole family through this time.

Reply from Shaun Rodgers, Manager at The Hazelford Residential Home

Thank you for your kind words and I will ensure that the standards are maintained. I appreciate all the support given from you all.


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Review from J M (Daughter of Resident) published on 17 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum has only been at Hazelford since late December, but the manager and carers know her so well and show her so much care and attention. I'm amazed at how much effort the team put in to really get to know Mum and make sure they meet her needs.
Yes, the building could do with the attention, although
clear but it's the care that makes this place special.
If it was a hotel and judged on this alone it would be a 5-star! Thank you so much.

Reply from Shaun Rodgers, Manager at The Hazelford Residential Home

Thank you so much for your kind words. We are continuing to work on the building but I appreciate how much you value us all.


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Review from A G (Daughter-in-law of Resident) published on 25 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Everyone seems pleasant and happy and helpful. One of the residents was asking for her glasses, they got broken and she wanted them to be able to see properly and have a go at writing. I hope this is followed up as she did tell someone so when I next visit she has them as she couldn't see me well enough.
Everything great here.

Reply from Shaun Rodgers, Manager at The Hazelford Residential Home

Thank you for taking the time to complete this review and as discussed during your visit a new pair has been ordered and a temporary repair has been completed whilst we wait. She also has other spectacles to fulfil her needs in the short term.


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Review from Joseph J (Relative of Resident) published on 16 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have been really happy with the care my family member has received. Staff are always bright, helpful and attentive. We have regularly wanted to visit outside usual hours, and this has been made possible by staff being so helpful.
Residents have wide-ranging needs, and the approach of staff has always
been attentive and caring, in sometimes, challenging times.

Reply from Shaun Rodgers, Manager at The Hazelford Residential Home

We are glad that you have been made to feel welcome, and we will continue to work on the points raised, which we can improve upon.


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Review from K T (Son-in-law of Resident) published on 2 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother-in-law has been resident at The Hazelford for several years and we have always felt that the home has provided a safe and caring environment for her. The staff I have seen with her are caring and respectful towards her whilst retaining a sense of humour. The home and its staff have been particularly
good at encouraging and developing her mobility which was very poor when she first became resident. The Hazelford is an old repurposed building - not always easy to maintain but it is good to see continuing investment.

Reply from Shaun Rodgers, Manager at The Hazelford Residential Home

Thanks for your kind words. I will continue to encourage investment and will strive for excellence.


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Review from P H (Wife of Resident) published on 28 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband has recently moved from respite to full-time residential care at Hazelford.
From first approaching the home I found the manager and staff very welcoming, caring and genuinely interested in making my husband feel as settled as if it were his own home.
I visited several care homes before
choosing Hazelford, it was the one that gave me peace of mind that he is not only safe but cared for and cared about.
I am also made to feel so welcome when I visit.
Thank you to everyone for the amazing job you do.

Reply from Shaun Rogders, Manager at The Hazelford Residential Home

Thank you for your kind words and we hope we can continue to improve on your experiences.


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Review from R I (Granddaughter of Resident) published on 19 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have always found the staff to be very helpful and friendly. The only thing I'd change would be a refurbishment of the rooms.

Reply from Shaun Rogders, Manager at The Hazelford Residential Home

Thank you for your responses. I will continue to ensure that we continue to improve on all areas identified.


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Review from D T (Son of Resident) published on 20 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff are always friendly and attentive. Mum has built some great relationships with them. An old building that could do with a refresh but the team are doing a great job of getting to grips with the place.

Reply from Shaun Rogders, Manager at The Hazelford Residential Home

Thank you for your kinds words and we will continue to ensure that the highest level of care is given.


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Review from Robert P (Son of Resident) published on 15 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Great care and support from the staff and management.
Excellent food and drink.
Overall experience was great.

Reply from Shaun Rogders, Manager at The Hazelford Residential Home

Thank you for your review. We will continue to ensure that we give the highest level of care possible.


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Review from R B (Grandson of Resident) published on 13 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Friendly staff, clean and welcoming. The new manager has made massive improvements. Since the last time I came it seems more organised and it is easier to navigate to the rooms.

Reply from Shaun Rogders, Manager at The Hazelford Residential Home

Thank you for your kind words. We will continue to give the highest level of care.


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Review from James H (Son of Resident) published on 5 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Really friendly, and always a warm welcome. The staff are great with everybody Was very unsure about my dad coming here because you hear stories but I am very pleased and have peace of mind knowing that my dad is in a safe place and well looked after. A big thank you to all the staff and the wonderful
job they are doing.

Reply from Shaun Rogders, Manager at The Hazelford Residential Home

Thank you for your kind words and will continue to ensure that the highest standards are maintained. We are continuing to make improvements and will continue to value your input.


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Review from Kerry H (Daughter of Resident) published on 5 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent facilities, always welcoming and friendly staff. Every time we come to see Dad he's always happy and well cared for. Thank you to everybody who works here, all your hard work is very much appreciated.

Reply from Shaun Rogders, Manager at The Hazelford Residential Home

Thank you for your kind words, we will continue to ensure the highest standards of care are provided and we will continue to make improvements.


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Review from A H (Son of Resident) published on 1 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A well-run very relaxed homely atmosphere where all the staff are friendly, efficient and very helpful.

Reply from Shaun Rogders, Manager at The Hazelford Residential Home

Thank you for your kind words and we will continue to ensure the same standard of care and atmosphere is provided.


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Review from D Y (Friend of Resident) published on 28 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

I visit a friend on a regular basis and although the staff seem very caring they are obviously under a lot of pressure.

Reply from Shaun Rogders, Manager at The Hazelford Residential Home

We acknowledge your ratings and will work to ensure your identified feelings are acted upon.


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Review from J B (Friend of Resident) published on 22 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My ratings are based on a weekly visit of one hour per week when I visit a friend who is a resident.

Reply from Shaun Rogders, Manager at The Hazelford Residential Home

Thank you for taking the time to review Hazelford. Your views and assistance will help to improve the care and make the environment more positive for the service users under our care.


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Review from Deborah R (Daughter of Resident) published on 1 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Hazelford cannot be faulted. They are the kindest, most caring people for which we are eternally grateful. They are so kind and considerate to our mum who has been there for nearly 4 years. We are always made to feel very welcome whenever we visit. We are regularly updated with anything
to do with Mum or the home. Please just continue to do what you do in the way that you do it as Mum seems very happy and content.
Thank you again to all of you.

Reply from Lynsey Boam, Manager at The Hazelford Residential Home

We thank you for your kind words. It is such a privilege to be given the opportunity to care for your mother. All the staff and myself would like to thank you for taking the time to rate our service.


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Review from K S (Husband of Resident) published on 12 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My wife has been a resident for six years and have seen two ownership changes, several manager and multiple staff/carer changes. Despite this Hazelford has progressed, modernised, reorganised, and improved standards. All staff are warm, welcoming, and friendly, regularly updating me in relation to the
care, welfare, wants, and needs of my wife. I'm highly satisfied with the standard and level of care my wife receives and how all staff interact with her.

Reply from Shaun Rodgers, Manager at The Hazelford Residential Home

Such lovely words. We have enjoyed looking after your wife and she is a pleasure to look after. We will continue to work on improvements and ensuring the lives of all service users are enriched.


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Current Review Score: 9.5 (9.497)

Overview of Review Score

The Review Score of 9.5 (9.497) out of 10 for The Hazelford Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 27 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.497 for The Hazelford Residential Home is calculated as follows: ( (186 Excellents x 5) + (99 Goods x 4) + (23 Satisfactorys x 3) + (4 Poors x 2) ) ÷ 312 Ratings = 4.497

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for The Hazelford Residential Home is based on 26 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 36 registered maximum number of service users is 7.2, which has been reached with 26 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 23 Jun 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (1)

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Shaun Rodgers

Job Title: Registered Manager

Joined: 2023

I have been involved in the care sector for over 20 years as a carer and have progressed to manager. I feel very passionate about person-centred care and providing enriching and stimulating activities for residents to be involved in. I feel family members' involvement in their loved one's care is important and encouraged. I pride myself on being open, approachable and honest.


Frequently Asked Questions about The Hazelford Residential Home

What types of Care is The Hazelford Residential Home registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does The Hazelford Residential Home provide?

Palliative Care, Day Care, Convalescent Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does The Hazelford Residential Home have?

There are 34 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at The Hazelford Residential Home?

Own Furniture if required, Smoking not permitted, Lift, Stairlift, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is The Hazelford Residential Home to the centre of Nottingham?

11.2 mile(s) as the crow flies, distance by road may be significantly further.