The Hazelford Residential Home

Boat Lane, Bleasby, Nottingham NG14 7FT
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9.5 46 Reviews
  • The Hazelford Residential Home, Nottingham
The Hazelford Residential Home is located beside the river in a scenic Nottingham location, offering a tasteful environment with quality furnishings in which clients can receive tailored care solutions.

Quality and excellence are at the centre of all decision-making, with the home keen to make sure residents can live their lives in comfort and with the benefit of effective safeguarding.

A range of optional activities are organised for residents' enjoyment, looking to incorporate many hobbies and activities and allowing for a luxury lifestyle.

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Care Provided by The Hazelford Residential Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Visual / Hearing Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 36 Service Users
  • Privately Owned
  • Other Care Provided
  • Bariatric Care/Obesity
  • Convalescent Care
  • Day Care
  • Palliative Care
  • Parkinson's Disease
  • Stroke

Good to Know

  • Person in charge
  • Shaun Rodgers (Manager)
  • Admission Criteria
    • private/NCC
    • Ages 65+
  • Room Information
    • Single Rooms (34)
    • Couples/Companion Rooms (1)
    • Couples/Companion Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2012
    • Number of floors: 1

Funding & Fees Guide for The Hazelford Residential Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,100 – £1,200
    • Self-Funded Residential Dementia Care £1,100 – £1,200
    • RESPITE Self-Funded Residential Care £1,100 – £1,200
    • RESPITE Self-Funded Residential Dementia Care £1,100 – £1,200

  • Fee will be dependent on needs and outcome of an in person assessment.


  • (these prices are only a guideline, please contact The Hazelford Residential Home to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Own Furniture if required
  • Residents Internet Access
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visiting is at your convienience


  • Parking

  • Large car park with easily accessible access.


The Hazelford Residential Home Reviews (46)

Total of 46, showing 41-46
9.5

The Hazelford Residential Home has a Review Score of 9.5 (9.497) out of 10, based on 32 reviews in the last 2 years. Over all time The Hazelford Residential Home has 46 reviews.

Overall Experience

  • 29
  • 16
  • 1
  • 0
  • 0

Date Published

46
10
14
32
14

Review from Navin K (Son of Resident) published on 7 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Small privately run personal care home, great staff who really care about the residents. So glad that my brother and I can sleep at night knowing our father has the support and help he requires around the clock. Despite the challenges of Covid and lockdown, my father has settled in well and has put
on weight; he’s in better shape than he has been for years. Great service from all of the staff and a lovely location. Keep up the great work!

Reply from Jemma Liffen, Manager at The Hazelford Residential Home

Thank you for your kind words. It is a pleasure looking after your family member. We look forward to being able to welcome everyone back into the home once guidelines allow.


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Review from Guy N (Son of Resident) published on 6 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a private resident of the care home at Hazleford for 5-years. She suffers from Dementia. Throughout her stay, the overwhelming feature has been the quality of the staff and their care of my mother. This has continued under the new ownership and during the pandemic (and floods), with
all its challenges particularly the lack of visiting rights. Now we seem to be emerging from the other side, I hope that more normal activities can recommence and the ability to visit is widened. The staff deserve the rest.

Reply from Jemma Liffen, Manager at The Hazelford Residential Home

Thank you for your kind words. It is a pleasure looking after your family member. We look forward to being able to welcome everyone back into the home once guidelines allow.


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Review from Mandy W (Daughter of Resident) published on 6 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been a resident at Hazelford for over a year now, throughout the covid months. She has been so well cared for throughout this time, which has helped my sister and I cope with not seeing her regularly.
The staff are all very professional alongside being caring and concerned for the physical
and emotional wellbeing of the residents. They take pride in the fact they are privileged to work in their home.
We are updated regularly through Zoom meetings and emails, and the staff are happy to chat when passing the phone to Mum.
It is a difficult time when the need to place a relative in a care home comes around, however, the staff at Hazelford have made it easy to know we have made the right choice because Mum is happy, and we can’t thank them enough!

Reply from Jemma Liffen, Manager at The Hazelford Residential Home

Thank you for your kind words. It is a pleasure looking after your family member. We look forward to being able to welcome everyone back into the home once guidelines allow.


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Review from James S (Husband of Resident) published on 14 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A well-run home with the caring staff. Activities could be a little better.

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Review from Valerie B (Sister of Resident) published on 23 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My sister has been a resident at The Hazelford Residential Home for some 15 months. I am very content with the quality of provision. The home is attractively set on a bank of the River Trent and enjoys attractive and well-kept grounds. While the building is relatively old, it is kept in a sound condition.
The rooms are clean and nicely furnished. The meals are good and varied. Attention is given to their presentation.
However, it is the quality of care of residents which in my mind scores highly. The residents belong to a small and family run home where their individual needs are recognised and addressed. The relatively low turnover of staff in itself is significant but importantly this ensures continuity of care. Inevitably on occasions, I raise concerns. I am listened to and matters are addressed. It is a real pleasure to see staff mingling with residents and always being conspicuous.
Overall, this is a happy community where visitors are welcomed. Activities are provided for residents and many take advantage of these. Above all else, the home is well managed. It knows what it wishes to achieve and while resources are finite, is successful in providing a genuine home for some very demanding residents who always are allowed to retain their dignity.

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Review from Deb B (Daughter of Resident) published on 22 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been a resident at The Hazelford Residential Home for over two years. Her carers have always been compassionate, thorough and fun. I have confidence that she is very well looked after. She thoroughly enjoys the food and the beautiful riverside location of her home.

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Current Review Score: 9.5 (9.497)

Overview of Review Score

The Review Score of 9.5 (9.497) out of 10 for The Hazelford Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 32 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 31 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.497 for The Hazelford Residential Home is calculated as follows: ( (225 Excellents x 5) + (113 Goods x 4) + (28 Satisfactorys x 3) + (6 Poors x 2) ) ÷ 372 Ratings = 4.497

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for The Hazelford Residential Home is based on 31 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 36 registered maximum number of service users is 7.2, which has been reached with 31 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 23 Jun 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (0)

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Meet the Team (1)

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Shaun Rodgers

Job Title: Registered Manager

Joined: 2023

I have been involved in the care sector for over 20 years as a carer and have progressed to manager. I feel very passionate about person-centred care and providing enriching and stimulating activities for residents to be involved in. I feel family members' involvement in their loved one's care is important and encouraged. I pride myself on being open, approachable and honest.