Jubilee Court Care Home with Nursing

Nabbs Lane, Hucknall, Nottingham NG15 6HB
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9.7 108 Reviews
  • Jubilee Court Care Home with Nursing, Nottingham
Jubilee Court Care Home, based in the Hucknall area of Nottingham, is highly suited to the care provision of older people with care needs, including for individuals with a form of dementia and those requiring general nursing. Jubilee Court provides both residential and nursing care and has great links with community teams to ensure a high quality of care is provided.

An experienced team understands the sensitivities involved in caring for those with fragile mental health, maintaining a positive and friendly environment that builds self-esteem and makes the most of the homely qualities of the accommodation. Jubilee Court works alongside the individuals in their care to provide person-centred care that maintains the individual's dignity and sense of self.

A carefully designed activities programme helps to support personal interests and contributes strongly to physical and emotional well-being. At Jubilee Court there is a focus on maintaining relationships and links with the local community. Activities are essential in maintaining an individual's mood and emotional well-being and the home offers a wide variety of activities that are suited to individuals of different abilities and stages within their lives.

Care Provided by Jubilee Court Care Home with Nursing

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 75 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Head/Brain Injury
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Palliative Care

Good to Know

  • Person in charge
  • Heather Limb (Home Manager)
  • Admission Criteria
    • Admission is confirmed upon a satisfactory pre-admission assessment and confirmation that the needs of the potential resident can be met.
    • Ages 65+
  • Room Information
    • Single Rooms (75)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2024
    • Number of floors: 2

Funding & Fees Guide for Jubilee Court Care Home with Nursing

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,150
    • Self-Funded Residential Dementia Care from £1,150
    • Self-Funded Nursing Care from £1,350
    • Self-Funded Nursing Dementia Care from £1,350
    • RESPITE Self-Funded Residential Care from £1,300
    • RESPITE Self-Funded Residential Dementia Care from £1,300
    • RESPITE Self-Funded Nursing Care from £1,500
    • RESPITE Self-Funded Nursing Dementia Care from £1,500
  • (these prices are only a guideline, please contact Jubilee Court Care Home with Nursing to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • Upon arriving at the home, please press the buzzer on the intercom. A member of staff will greet you shortly. The home kindly request that you sign the guestbook upon both arrival and departure. This helps maintain an accurate record of who is in the building.
    In the event of an emergency, please follow the designated safety protocols provided. Your cooperation ensures everyone's safety.


  • Parking
  • The home includes dedicated parking spaces.


Jubilee Court Care Home with Nursing Reviews (108)

Total of 108, showing 1-20
9.7

Jubilee Court Care Home with Nursing has a Review Score of 9.7 (9.697) out of 10, based on 28 reviews in the last 2 years. Over all time Jubilee Court Care Home with Nursing has 108 reviews.

Overall Experience

  • 74
  • 28
  • 5
  • 0
  • 1

Date Published

108
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Overall Experience  Overall Experience 5.0 out of 5

Although my cousin was reluctant to consider a move to a care home, she agreed to move into Jubilee Court Care Home with Nursing after we managed to secure her a place. It is a lovely place with kind and helpful staff catering for all of the needs of the residents staying there. They were extremely
helpful when we initially were looking at where my cousin could go and made her transition from the hospital to the home seamless.
Now my cousin is happy, safe and being well cared for. We could not ask for more.

Reply from Heather Limb, Home Manager at Jubilee Court Care Home with Nursing

Thank you for taking the time to leave a review. We are pleased that we have made the tradition a smooth and positive one for you and your family.


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Overall Experience  Overall Experience 5.0 out of 5

We are very happy with the care given to my mum who has Alzheimer's. The transition from living at home with carers into full time care has been made easier by the hard work of all staff and my mum has settled well. Staff are caring, polite, helpful and dedicated. The range of activities is very impressive
and I feel this really helps mum. She is always kept busy and families are invited to join in and encouraged to share experiences to make more valuable memories together.

Reply from Heather Limb, Home Manager at Jubilee Court Care Home with Nursing

Thank you for taking the time to leave a review. We are very proud of our staff and the activities that we offer. Activities and keeping busy is an essential factor in our approach to person centred care and support.


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Overall Experience  Overall Experience 5.0 out of 5

My father needed to be moved to a nursing home rather than residential home due to his progressing dementia needs. I found the sister nursing home to the residential home he was already in and the transition was brilliant.
The staff have been patient and understanding whilst settling him in to his
new home. He is treated with dignity, care, empathy and respect. They also have a laugh and joke with him when he is in the right mindset. He is gently encouraged with all aspects of living there whether it be to join in with activities to getting him to eat.
The nurses are on the ball in informing me should there be any concerns and happy to update me whether by telephone when I ring or if I go and visit.
I know if for any reason I am not able to visit, my father is well cared for and my mind is at ease.
Thank you Jubilee Court.

Reply from Heather Limb, Home Manager at Jubilee Court Care Home with Nursing

Thank you for taking the time to review. Our focus is to ensure all residents are supported with dignified, person centred and high quality care at all times.


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Overall Experience  Overall Experience 4.0 out of 5

We are very pleased with the care offered to mum. All staff, including cleaning staff, are very willing to help when asked. Staff are approachable and friendly.
Mum has settled well in a short time. Her room is clean and there are en-suite washing facilities.

Reply from Heather Limb, Home Manager at Jubilee Court Care Home with Nursing

Thank you for taking the time for review. We are so pleased that your loved one has settled in well and that you are happy with the care and support.


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Overall Experience  Overall Experience 5.0 out of 5

Jubilee Court is a lovely care home. The staff are friendly and always keep us up to date with anything we need to know. It has given us peace of mind to know that my mother in law is being taken care of.

Reply from Heather Limb, Home Manager at Jubilee Court Care Home with Nursing

Thank you for taking the time to review. We are pleased to know that we are able to provide peace of mind for you and your family.


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Overall Experience  Overall Experience 5.0 out of 5

My mother has lived at Jubilee Court Care Home with Nursing since January 2019. It has been, and continues to be, a wonderful home for her. The care and attention from the staff is exceptional and, right from the beginning, they treated my mum with dignity and respect. My mum has advanced Alzheimer's
and knowing she is living in a home where she gets personal connection and care is invaluable to all the family.
We have always been kept very well informed both about events at the home in general and especially about my mum.
The rooms are kept so comfortable, warm and clean and my mum is able to have her pictures and trinkets from home all around her.
We are very fortunate to have found Jubilee as a home for our beloved mother.

Reply from Heather Limb, Home Manager at Jubilee Court Care Home with Nursing

Thank you for taking the time to review. Our focus is to ensure all our residents are treated with dignity and respect - as we would want our own family to be cared for. I'm so pleased that we are able to provide peace of mind in ensuring your mum is cared for and happy.


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Overall Experience  Overall Experience 5.0 out of 5

My dad has lived at a Jubilee Court Care Home with Nursing since November 2020. The care received has been second to non from the nurses on his unit and the care staff.
If we have any issues, we address them as they arise - there have been occasional issues with agency nurses at night but I understand
there are now permanent night staff.
The regular staff, nurses, carers and cleaning staff are welcoming and friendly and are now like part of our extended family.
Dad now calls Jubilee Court his home - he is currently an in patient at hospital and has been singing your praises to all the doctors, nurses and carers on the ward and can't wait to get home.
Mum, my sister and I cannot thank you all enough - you are all amazing
I can not rate activities as dad can not participate due to his physical limitations. This is no reflection on the activity coordinator - if Dad can ever be included he is, for example taken a cream tea to his room if it's an occasion when she is organising cream teas.

Reply from Heather Limb, Home Manager at Jubilee Court Care Home with Nursing

I'm so glad that your dad feels at home at Jubilee Court and that you and your family are confident in the care that he receives. We are honoured to be considered extended family.


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Overall Experience  Overall Experience 5.0 out of 5

I have a very dear friend who has been living at Jubilee Court Care Home since July 2023 when diagnosed with Vascular Dementia and following a stroke. I am now also power of attorney for her as her husband has sadly passed away this year and can honestly say the staff have been absolutely amazing since
day one and genuinely care about her and the other residents. The home is spotless, has a very upbeat atmosphere from the office staff and the care staff. Absolutely nothing is too much bother for them whether it is from me or my friend and we are both made to feel as part of the family. They put on activities and outings for the residents able to participate in them and keep those not so fortunate very stimulated by spending quality time with them.
I have regular communications with the home and feel a real connection with them all.
Thank you.

Reply from Heather Limb, Home Manager at Jubilee Court Care Home with Nursing

It is lovely to hear such positive feedback. The staff work hard to ensure that Jubilee Court feels like home for everyone.


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Overall Experience  Overall Experience 5.0 out of 5

The level of care my aunt receives is second to none . The staff always go above and beyond and for any issues, I am notified immediately. The managers really do care about the residents and will do all they can to make the place their home. Jubilee ticks all the boxes.

Reply from Heather Limb, Home Manager at Jubilee Court Care Home with Nursing

We really appreciate your kind words. Our staff work really hard to ensure our residents are safe, happy and healthy.


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Overall Experience  Overall Experience 5.0 out of 5

Mum had been at Jubilee Court for a year before sadly passing away. We could not have wished for a better place for Mum in that last year of her life.
We were all looked after and supported and Mum's every need was attended to with love and care. The staff at Jubilee Court didn't just look after Mum
but we all have, it's a very difficult decision to let others care for your loved one.
However, we knew instantly we had made the right choice and now we feel part of the Jubilee family and vice versa. Nothing was too much trouble for the staff and management and we were always made to feel welcome day and night.
Mum was able to take part in lots of fun activities to keep her stimulated and the family and friends events were absolutely wonderful. There is a real connection at Jubilee with the staff.
We cannot thank Jubilee Court enough for everything they have done for our mum and for their expertise, professionalism, respect, love, support, time, and care.

Reply from Heather Limb, Home Manager at Jubilee Court Care Home with Nursing

We feel honoured that you as a family allowed us to join your mum's journey. I'm so pleased the whole family felt supported as this is important to us! Thank you for taking the time to review.


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Overall Experience  Overall Experience 5.0 out of 5

My wife spent a year in Jubilee Court after hospital discharge, from March 2023 to March 2024, when unfortunately she passed away, during this time she received excellent care from carers/ nurses and all other staff members, she was always included in the wide range of activities that she could manage,
I visited nearly every day so witnessed the care that she and other residents received, the staff became family friends, at the time of her passing the management and all staff were very supportive of myself and family, and quite a few of them attended her funeral,
Thank you Jubilee Court!

Reply from Heather Limb, Home Manager at Jubilee Court Care Home with Nursing

I am so pleased that you have been supported and that the team have not only supported your wife but yourself and family also. We work hard to take a holistic approach when supporting our residents and this includes family and friends also! Our doors are always open for a chat should you need us.


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Overall Experience  Overall Experience 3.0 out of 5

Mum sadly passed away in March 2024 after living at Jubilee for nearly 4 years. Whilst on the whole Mum's care was good, and some staff were exceptional in their care. I do feel slightly let down by the management. I have not had contact with the manager since prior to Mum's passing, and I just think
that it would have been a nice gesture to receive an email (or even a card) expressing their condolences. A generic email template is easy to set up after all! Maybe a thought for future residents' families?

Reply from Heather Limb, Home Manager at Jubilee Court Care Home with Nursing

Our sincerest apologies for the lack of communication. We have taken your comments on board and have now implemented a sympathy card system for bereaved families. Thank you for providing feedback on your experience and this supports improvements within the home.


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Overall Experience  Overall Experience 5.0 out of 5

My wife has only been in Jubilee Court from 22/1/24. The care she has had is very good, excellent is very close, as we have only been there two months we are very pleased with all the staff. The change in my wife is beyond what we were getting at the other care home as they would tell my standards are
very high. We have not been let down up to now. Words can not say enough about all the staff, we have seen how a care home should be run.

Reply from Heather Limb, Home Manager at Jubilee Court Care Home with Nursing

We are so pleased your wife has settled in well. I'm glad to hear that you feel equally supported and are happy with the care that your wife is receiving. Thank you for taking the time to review.


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Overall Experience  Overall Experience 5.0 out of 5

I was invited to take part in the strawberry tea afternoon event. I was made to feel very welcome and saw that all users are made to feel like family. Very well respected, great atmosphere, is treated with dignity, and is truly respectful by all visitors. Fabulous day out with the happy residents afternoon
thank you. Fantastic staff reports all around. Marvelous establishment, well well-run facility, and extremely clean.

Reply from Heather Limb, Home Manager at Jubilee Court Care Home with Nursing

We are proud to offer a wide range of activities and it is great to gain feedback from families who attend. We are glad you enjoyed your visit. Thank you for taking the time to review.


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Overall Experience  Overall Experience 5.0 out of 5

I visited my friend, a very nice greeting on arrival from the reception staff. Lovely atmosphere in the home. It was a very pleasant visit. Thank you. Any staff member I had a chance to chat with was lovely, helpful and friendly.

Reply from Heather Limb, Home Manager at Jubilee Court Care Home with Nursing

We are so pleased you have received a warm welcome! It is important to us that everyone is made to feel welcome. Thank you for taking the time to review.


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Overall Experience  Overall Experience 5.0 out of 5

Enjoy being here.

Reply from Jeffrey Ford, Manager at Jubilee Court Care Home with Nursing

We appreciate the time you have taken to share your experience at Jubilee Court. We value feedback from our resident community and ensure we work in partnership to support residents to live as well as possible.


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Overall Experience  Overall Experience 5.0 out of 5

The staff at Jubilee Court are excellent. They always listen to our concerns and comments about my mother's care and they always respond efficiently and effectively. Since being a resident at Jubilee Court my mum has been settled and happy, she always enjoys the outings that are arranged and she thoroughly
enjoys the food. Thank you.

Reply from Jeffrey Ford, Manager at Jubilee Court Care Home with Nursing

Thank you for your kind words. We are happy that Mum is settled and she has become an integral part of our resident community.


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Overall Experience  Overall Experience 3.0 out of 5

I love the outings and all activities.

Reply from Jeffrey Ford, Manager at Jubilee Court Care Home with Nursing

We are pleased that you, as a resident, enjoy the activities and the outings. We appreciate feedback directly from our residents as this helps to shape the home and ensure our residents are happy.


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Overall Experience  Overall Experience 5.0 out of 5

I can not fault Jubilee Court, they have provided first-class care to my father-in-law, the staff and nurses are absolutely lovely and can’t do enough for my father-in-law, a truly caring environment, it is good to know that he is in safe hands.

Reply from Jeffrey Ford, Manager at Jubilee Court Care Home with Nursing

Thank you for your kind words. It is a pleasure caring for your father-in-law, our team works very hard to provide the best care possible.


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Overall Experience  Overall Experience 5.0 out of 5

My start point. It is next to "impossible" for any individual or institution to be "perfect" when faced with the task of caring for other human beings with such a diversity of general needs and immediately to each and every on of their personal, real or perceived, crises and fears.
My markings below
reflect this view.
My wife was admitted into Jubilee Court in December 2022 effectively via hospital discharge. Her condition alarmed me and I feared for her survival. Nine months later her health and welfare condition is amazing and I am completely satisfied this state of affairs is due entirely to the generally excellent medical and personal care she is receiving in the best possible surroundings. My conscience - "she is in best possible place."

Reply from Jeffrey Ford, Manager at Jubilee Court Care Home with Nursing

Thank you for your kind words. Jubilee Court strives to provide good quality care and to provide support and comfort for residents and their families.


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Current Review Score: 9.7 (9.697)

Overview of Review Score

The Review Score of 9.7 (9.697) out of 10 for Jubilee Court Care Home with Nursing is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 28 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.697 for Jubilee Court Care Home with Nursing is calculated as follows: ( (238 Excellents x 5) + (72 Goods x 4) + (13 Satisfactorys x 3) ) ÷ 323 Ratings = 4.697

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Jubilee Court Care Home with Nursing is based on 26 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 75 registered maximum number of service users is 15, which has been reached with 26 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 18 Apr 2023

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (6)

Heather

Heather Limb

Job Title: Home Manager

Joined: 2015

I originally began my journey with Runwood Homes as a care assistant back in 2015.  I felt I had found my true calling and continued working within the care sector while progressing to my current role of Home Manager. I have a varied background and have worked in different settings and supported a range of different ages and abilities.


I am passionate about ensuring our residents receive genuine, person-centred care promoting a true sense of belonging and maintaining their links and connections within the community. I have high expectations for myself and my team and am incredibly proud to be a part of the Jubilee Court Team.


At Jubilee Court, the door is always open, and the kettle is always on! Please feel free to pop in for a chat and cup of tea.


Kim

Kim Webster

Job Title: Deputy Home Manager

Joined: 2024

I have worked in the social care sector for the last 12 years. I began my journey as a care assistant and have progressed through various roles and began my current role as Deputy Manager in September 2024.


I am very hands-on within the home and enjoy supporting our residents to live active and fulfilled lives. I enjoy supporting residents to achieve their goals and creating a happy, settled home.


Milena

Milena Lamkowska

Job Title: Clinical Lead

I have been a Registered General Nurse for 13 years and have worked in various settings and departments. I specialise in vascular medicine and have a wealth of knowledge.


I lead the nursing team and ensure that all our residents are safe and receive the necessary care to promote their health and well-being. I ensure compliance with nursing requirements and that our residents receive prompt and effective nursing care.


I enjoy being hands-on and leading the team by example. I enjoy getting to know each resident and their family to ensure their care is effective but, most importantly, person-centred.


Deborah

Deborah Mills

Job Title: Lifestyle Coordinator

Joined: 2012

My name is Deborah. I have worked at Jubilee Court for the last 16 years. I am currently a Lifestyle Coordinator. I have a wealth of experience in the care sector spanning over 25 years! I support the residents to ensure that their voices are heard—after all, it is THEIR home. I support the residents in planning activities, outings, and events and ensure that all residents receive person-centred support that is led by their life experiences, wishes, and preferences. I support the team and provide guidance to staff where needed. I am passionate about ensuring the residents live fulfilled and happy lives.


Lisa

Lisa Pouncey

Job Title: Head Housekeeper

Joined: 2016

My name is Lisa. I have worked at Jubilee Court for the last 8 years. I was previously a nursery manager and felt that a change in pace was needed. I love my role, and I am passionate about ensuring that residents have a clean, safe, and beautiful home to live in. I am the Head Housekeeper and lead the domestic and ancillary staff teams. I am also the infection control lead and work hard to ensure that our residents and staff remain safe, and we are all working together to promote the cleanliness of the home.


Ruth

Ruth Baxter

Job Title: Home Administrator

My name is Ruth. I have worked in the social care sector as a Home Administrator since the age of 19. I have also worked in compliance roles, which I thoroughly enjoyed. I take pride in my work and have a keen eye for detail. I enjoy building connections with residents and their family members.


Frequently Asked Questions about Jubilee Court Care Home with Nursing

What types of Care is Jubilee Court Care Home with Nursing registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Jubilee Court Care Home with Nursing provide?

Palliative Care, Convalescent Care & End of Life Care are other types of care provided.

How many Rooms does Jubilee Court Care Home with Nursing have?

There are 75 Single Rooms.

What are the Facilities & Services at Jubilee Court Care Home with Nursing?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Jubilee Court Care Home with Nursing to the centre of Nottingham?

6.3 mile(s) as the crow flies, distance by road may be significantly further.