Jubilee Court Care Home with Nursing

Nabbs Lane, Hucknall, Nottingham NG15 6HB
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9.7 108 Reviews
  • Jubilee Court Care Home with Nursing, Nottingham
Jubilee Court Care Home, based in the Hucknall area of Nottingham, is highly suited to the care provision of older people with care needs, including for individuals with a form of dementia and those requiring general nursing. Jubilee Court provides both residential and nursing care and has great links with community teams to ensure a high quality of care is provided.

An experienced team understands the sensitivities involved in caring for those with fragile mental health, maintaining a positive and friendly environment that builds self-esteem and makes the most of the homely qualities of the accommodation. Jubilee Court works alongside the individuals in their care to provide person-centred care that maintains the individual's dignity and sense of self.

A carefully designed activities programme helps to support personal interests and contributes strongly to physical and emotional well-being. At Jubilee Court there is a focus on maintaining relationships and links with the local community. Activities are essential in maintaining an individual's mood and emotional well-being and the home offers a wide variety of activities that are suited to individuals of different abilities and stages within their lives.

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Care Provided by Jubilee Court Care Home with Nursing

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 75 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Head/Brain Injury
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Palliative Care

Good to Know

  • Person in charge
  • Heather Limb (Home Manager)
  • Admission Criteria
    • Admission is confirmed upon a satisfactory pre-admission assessment and confirmation that the needs of the potential resident can be met.
    • Ages 65+
  • Room Information
    • Single Rooms (75)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2024
    • Number of floors: 2

Funding & Fees Guide for Jubilee Court Care Home with Nursing

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,150
    • Self-Funded Residential Dementia Care from £1,150
    • Self-Funded Nursing Care from £1,350
    • Self-Funded Nursing Dementia Care from £1,350
    • RESPITE Self-Funded Residential Care from £1,300
    • RESPITE Self-Funded Residential Dementia Care from £1,300
    • RESPITE Self-Funded Nursing Care from £1,500
    • RESPITE Self-Funded Nursing Dementia Care from £1,500
  • (these prices are only a guideline, please contact Jubilee Court Care Home with Nursing to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Upon arriving at the home, please press the buzzer on the intercom. A member of staff will greet you shortly. The home kindly request that you sign the guestbook upon both arrival and departure. This helps maintain an accurate record of who is in the building.
    In the event of an emergency, please follow the designated safety protocols provided. Your cooperation ensures everyone's safety.


  • Parking

  • The home includes dedicated parking spaces.


Jubilee Court Care Home with Nursing Reviews (108)

Total of 108, showing 21-40
9.7

Jubilee Court Care Home with Nursing has a Review Score of 9.7 (9.697) out of 10, based on 28 reviews in the last 2 years. Over all time Jubilee Court Care Home with Nursing has 108 reviews.

Overall Experience

  • 74
  • 28
  • 5
  • 0
  • 1

Date Published

108
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13
28
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Review from M D (Daughter of Resident) published on 22 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am more than satisfied with the care my mother receives at Jubilee Court.
The staff are pleasant and friendly.
The care home is clean and peaceful.
It is well-run and resident-focused.
My mother is content and settled and that gives me peace of mind.

Reply from Jeffrey Ford, Manager at Jubilee Court Care Home with Nursing

Thank you for your positive words. We are pleased that your mum has settled in well and that we are able to provide comfort and peace of mind.


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Review from Penny H (Daughter of Resident) published on 13 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Since moving into Jubilee Court my mum has been very happy.
Even though Mum has lots of disabilities the staff get Mum out and about mixing with everyone -
Lovely and clean and safe for Mum.
A+++++

Reply from Jeffrey Ford, Home Manager at Jubilee Court Care Home with Nursing

Thank you for your kind words. It is a pleasure caring for your Mum, and we're happy to hear we've been able to support your mum to socialise with her peers. Our team works very hard to provide the best care possible.


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Review from Margaret W (Wife of Resident) published on 13 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Nursing for my husband continues to be excellent despite his challenging behaviour both physically and mentally. His health has significantly deteriorated over the last few weeks and the nursing staff have kept me informed at all times and treated him with dignity and care which has been exemplary.
They have also looked after me during this very difficult time.
Family and friends have been visiting at all times without warning and have been very impressed by the high standard of the home, his room, personal care and the fact that the staff are always on hand to answer any questions.
The management team are always visible and have also been very supportive.
Having visited a number of homes this is by far one of the best in Nottinghamshire!

Reply from Jeffrey Ford, Home Manager at Jubilee Court Care Home with Nursing

Hi Margaret,
Thank you for leaving us such a lovely review. It has been a pleasure caring for your husband. We're happy to hear that we are providing you with the comfort and reassurance needed during this difficult time. I will be sure to pass your feedback on to the team.


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Review from A S (Son of Resident) published on 13 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been a full time resident since March at Jubilee Court since it was deemed she need full time nursing care. After looking at various homes I am so pleased that we have chosen Jubilee Court. From our first look round and chat with the brilliant Managers (who put us as a whole family at ease)
about what services they provide and how they can look after Mum best.
All of the amazing staff are professional and do have genuine pride in the roles that they fulfil. Nothing is ever a problem and seem to go above and beyond.
The activities are provided daily and anyone who is able can take part, it's nice to see Mum getting involved sometimes as keeping her attention always seemed to be an issue. The lady who runs the activities is brilliant and I don't know how she manages to think up so many different things to do!
The food is excellent and always plenty for seconds!
I have so much peace of mind knowing that all of Mum's needs are met 24 hours a day.
Thank you Jubilee Court!

Reply from Jeffrey Ford, Home Manager at Jubilee Court Care Home with Nursing

Hi,
Thank you for your lovely comments. It is our pleasure caring for your mum. The team at Jubilee Court work very hard to provide a supportive and engaging environment to each resident and their family. I will be sure to share your review with the rest of the team!


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Review from P B (Resident) published on 18 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have a lovely room on the residential floor and the food is good and plentiful. Staff are on hand to help up give advice if they can or refer us to who can help. Activites and outings are arranged and visitors are welcome.
I could recommend Runwood Homes Ltd and Jubilee Court Care Home with Nursing
to anyone contemplating carer homes or residential home for themselves or their family members.

Reply from Jeffrey Ford, Home Manager at Jubilee Court Care Home with Nursing

Thank you for taking the time to leave us a review. We're so glad to hear you are satisfied with the care we provide.


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Review from Ken W (Husband of Resident) published on 18 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

First class. Great care and staff.

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Review from Christine B (Wife of Resident) published on 11 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has really enjoyed his stay at Jubilee Court. The staff were excellent, compassionate and caring. The food was good and the surroundings clean and comfortable. We can't thank you enough for the care, compassion, and encouragement my husband has received during his respite. He is more positive
and much improved since his stay.

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Review from Paul H (Son of Resident) published on 31 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It broke my heart when I drove my dad to the care home. We tried everything to keep him at home, but due to his constant falls and the many hours we spent with him, it became dangerous for Dad and very stressful for me and my wife. When we arrived at Jubilee Court, we met the front-of-house staff and
manager. Instantly, we felt assured, and this continued with the manager's 100% support and professionalism. Oh, and the staff and cares were second to none. Really, really! Genuine carers who looked after everyone's needs/ After a few days, my dad really settled in, and we always felt he was looked after. Amazingly, he really responded, despite his dementia. Thank you.

Reply from Jeff Ford, Manager at Jubilee Court Care Home with Nursing

We were delighted to help you, with the care of your Dad, we had great pleasure in looking after Dad and we will pass on to the team your kind comments.


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Review from Stuart G (Son-in-law of Resident) published on 2 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has dementia and is extremely anxious, but since going into Balmoral at Jubilee Court, her anxiety levels have dropped, and she is starting to socialise more.
The staff are very attentive and approachable and have the care of the residents at heart.
Don't think we could have chosen a better care
home for Mum.

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Review from Sally M (Daughter of Resident) published on 6 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall, a superb care home with super friendly staff who do genuinely care about the residents. I try to visit every other day where possible and try to go at lunchtime, so I can help Mum with her meals, this not only helps the staff because it's a very busy time for them but also myself because of
Mum's condition. I find it gives me something to do and talk to her about things going on. If I see something not quite right, I tell a member of the team who usually acts on it straight away and is always approachable. Thanks to everyone.

Reply from Lydia Morris, Customer Relationship Manager at Jubilee Court Care Home with Nursing

Thank you for your review. We do genuinely care for each and every one of our residents so I am so glad that you see this when you visit the home.
We will pass on your comments to all the team at Jubilee Court.


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Review from Josephine B (Wife of Resident) published on 6 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

They say third time lucky. My husband has been a resident at two other homes that were not suitable for him. I am really pleased he was accepted at Jubilee Court, as he is not without issues. The staff are really friendly and kind. Activities are laid on to get the residents involved and give them something
to look forward to and entertain them. The manager is happy to talk to you, give advice and try to allay any concerns you may have. He can be seen engaging with residents; it is encouraging that he knows them by name. The home itself is nicely decorated, clean and bright. The bedrooms are spacious; I understand all the rooms are en suite. Once my husband has settled in, I am sure he will be happy there.

Reply from Lydia Morris, Customer Relationship Manager at Jubilee Court Care Home with Nursing

Thank you very much for your review! We are pleased to have your husband with us and are so happy to hear that you are pleased with many aspects of his care. We will ensure we pass on your comments to all of the team.


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Review from S W (Brother of Resident) published on 6 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother has been with you for over a year and has received excellent, sensitive care throughout. I am based in Somerset with family and personal health issues, so I rely totally on the team at Jubilee Court. I am very pleased with the quality he receives .
I am contacted should he have a tumble
out of bed or if permission is required for covid jabs etc, and also if he needs clothing or toiletries.

Reply from Lydia Morris, Customer Relationship Manager at Jubilee Court Care Home with Nursing

Thank you so much for your lovely review. We are pleased to hear that you feel well communicated with and your brother is well care for with us. We will ensure we pass on your comments to all the team at Jubilee Court.


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Review from A W (Daughter of Resident) published on 20 July 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After ten weeks in hospital, we were keen to get our mum settled into a care home. Since she moved in, we have found very professional and caring staff for whom nothing is too much trouble. Our mum is well cared for and tells us "everyone is so kind". Thank you to all the staff at Jubilee Court.

Reply from Lydia Morris, Customer Relationship Manager at Jubilee Court Care Home with Nursing

Thank you very much for taking the time to leave us a review. We are so pleased to hear that your mum has settled in well at Jubilee Court.


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Review from Robert T (Son of Resident) published on 13 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been in Jubilee Court for over 6-years. She has been cared for very well.
My father was there for the last 9-months of his life; he passed away at the home in December 2021.
The end-of-life care was absolutely superb. This was due to the carers in Sandringham Unit being so caring and
compassionate towards him and our family. You would have thought he was one of their own family.

Reply from Lydia Morris, Customer Relationship Manager at Jubilee Court Care Home with Nursing

Thank you for taking the time to leave a review. It's lovely to hear that you felt like your father was part of the family, as that is so important to us - that everyone feels part of the family we have created here.


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Review from Jo H (Wife of Resident) published on 13 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I love that my husband is happy here! And to be honest, that’s all that matters to me. But all staff are lovely. I enjoy all my visits. I find I can always approach most of the staff. He always has a lovely smile for me when I visit (which makes my day). I can honestly say two ladies, in particular,
are always very helpful with any of my questions and queries.

Reply from Lydia Morris, Customer Relationship Manager at Jubilee Court Care Home with Nursing

Thank you very much for your review. We are really glad to hear that your husband is very happy at Jubilee Court.


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Review from Joanne W (Next of Kin) published on 2 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

Over the winter, the home seems to generally have had trouble with controlling infections. However, I am hopeful that this is going to be addressed by the new management.
Mum has always enjoyed the food at the home and there are ad-hoc activities she can take part in as well as a regular coffee morning.

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Review from Lisa M (Daughter of Resident) published on 13 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We cannot thank the staff at Jubilee Court enough for what they have done for our mother. The care provided was outstanding. Nothing was too much trouble, and the care and compassion were excellent. Every time we visited, Mum was always immaculate and had her buzzer in her hand. She was cared for and
loved by the staff. The meals are a very high standard and activities. The care home looks like a hotel with beautiful rooms. A home from home experience.

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Review from D M (Daughter of Resident) published on 27 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was very poorly in hospital, being looked after palliatively. All my mum wanted was to be in Hucknall where she has lived for 92-years. Jubilee Court had a bed. My guilt at Mum having to go into a home was diminished as soon as my first visit took place. From walking in the door and being greeted
by the receptionist like an old friend was amazing. Everyone at the care home should feel proud of the care, devotion and respect they give not only to the residents but all the family.

Reply from Lydia Dzvova, Home Manager at Jubilee Court Care Home with Nursing

Hello, thank you so much for the thoughtful review. We are so grateful to hear you and your mother are happy with her transition to care, and that you send your full recommendation to Jubilee Court. Thank you, and have a good day.


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Review from David P (Son of Resident) published on 1 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is very well cared for by all the dedicated staff within Jubilee Court. I wouldn't ever consider moving her away from this home as she always has a smile on her face!

Reply from Lydia Dzvova, Home Manager at Jubilee Court Care Home with Nursing

Hello David, we are so happy to read your insightful review. The care we provide to our residents is the number one priority, and we are so grateful to hear how satisfied you are with your mother's care. Have a good day.


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Review from A M (Son of Resident) published on 11 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 1.0 out of 5

Too many to list, poor standards all-round. My father suffered two injuries, and on the first event, I was informed six hours later. Second event, he had fallen and taken to hospital. I was informed seven hours later. No information on which hospital. Sent him to a hospital appointment via taxi on his
own.

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Current Review Score: 9.7 (9.697)

Overview of Review Score

The Review Score of 9.7 (9.697) out of 10 for Jubilee Court Care Home with Nursing is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 28 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.697 for Jubilee Court Care Home with Nursing is calculated as follows: ( (238 Excellents x 5) + (72 Goods x 4) + (13 Satisfactorys x 3) ) ÷ 323 Ratings = 4.697

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Jubilee Court Care Home with Nursing is based on 26 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 75 registered maximum number of service users is 15, which has been reached with 26 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 18 Apr 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (6)

Heather

Heather Limb

Job Title: Home Manager

Joined: 2015

I originally began my journey with Runwood Homes as a care assistant back in 2015.  I felt I had found my true calling and continued working within the care sector while progressing to my current role of Home Manager. I have a varied background and have worked in different settings and supported a range of different ages and abilities.


I am passionate about ensuring our residents receive genuine, person-centred care promoting a true sense of belonging and maintaining their links and connections within the community. I have high expectations for myself and my team and am incredibly proud to be a part of the Jubilee Court Team.


At Jubilee Court, the door is always open, and the kettle is always on! Please feel free to pop in for a chat and cup of tea.


Kim

Kim Webster

Job Title: Deputy Home Manager

Joined: 2024

I have worked in the social care sector for the last 12 years. I began my journey as a care assistant and have progressed through various roles and began my current role as Deputy Manager in September 2024.


I am very hands-on within the home and enjoy supporting our residents to live active and fulfilled lives. I enjoy supporting residents to achieve their goals and creating a happy, settled home.


Milena

Milena Lamkowska

Job Title: Clinical Lead

I have been a Registered General Nurse for 13 years and have worked in various settings and departments. I specialise in vascular medicine and have a wealth of knowledge.


I lead the nursing team and ensure that all our residents are safe and receive the necessary care to promote their health and well-being. I ensure compliance with nursing requirements and that our residents receive prompt and effective nursing care.


I enjoy being hands-on and leading the team by example. I enjoy getting to know each resident and their family to ensure their care is effective but, most importantly, person-centred.


Deborah

Deborah Mills

Job Title: Lifestyle Coordinator

Joined: 2012

My name is Deborah. I have worked at Jubilee Court for the last 16 years. I am currently a Lifestyle Coordinator. I have a wealth of experience in the care sector spanning over 25 years! I support the residents to ensure that their voices are heard—after all, it is THEIR home. I support the residents in planning activities, outings, and events and ensure that all residents receive person-centred support that is led by their life experiences, wishes, and preferences. I support the team and provide guidance to staff where needed. I am passionate about ensuring the residents live fulfilled and happy lives.


Lisa

Lisa Pouncey

Job Title: Head Housekeeper

Joined: 2016

My name is Lisa. I have worked at Jubilee Court for the last 8 years. I was previously a nursery manager and felt that a change in pace was needed. I love my role, and I am passionate about ensuring that residents have a clean, safe, and beautiful home to live in. I am the Head Housekeeper and lead the domestic and ancillary staff teams. I am also the infection control lead and work hard to ensure that our residents and staff remain safe, and we are all working together to promote the cleanliness of the home.


Ruth

Ruth Baxter

Job Title: Home Administrator

My name is Ruth. I have worked in the social care sector as a Home Administrator since the age of 19. I have also worked in compliance roles, which I thoroughly enjoyed. I take pride in my work and have a keen eye for detail. I enjoy building connections with residents and their family members.