Jubilee Court Care Home with Nursing

Nabbs Lane, Hucknall, Nottingham NG15 6HB
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9.7 110 Reviews
Jubilee Court Care Home, based in the Hucknall area of Nottingham, is highly suited to the care provision of older people with care needs, including for individuals with a form of dementia and those requiring general nursing. Jubilee Court provides both residential and nursing care and has great links with community teams to ensure a high quality of care is provided.

An experienced team understands the sensitivities involved in caring for those with fragile mental health, maintaining a positive and friendly environment that builds self-esteem and makes the most of the homely qualities of the accommodation. Jubilee Court works alongside the individuals in their care to provide person-centred care that maintains the individual's dignity and sense of self.

A carefully designed activities programme helps to support personal interests and contributes strongly to physical and emotional well-being. At Jubilee Court there is a focus on maintaining relationships and links with the local community. Activities are essential in maintaining an individual's mood and emotional well-being and the home offers a wide variety of activities that are suited to individuals of different abilities and stages within their lives.
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Care Provided by Jubilee Court Care Home with Nursing

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 75 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Head/Brain Injury
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Palliative Care

Good to Know

  • Person in charge
  • Heather Limb (Home Manager)
  • Admission Criteria
    • Admission is confirmed upon a satisfactory pre-admission assessment and confirmation that the needs of the potential resident can be met.
    • Ages 65+
  • Room Information
    • Single Rooms (75)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2024
    • Number of floors: 2

Funding & Fees Guide for Jubilee Court Care Home with Nursing

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,250
    • Self-Funded Residential Dementia Care from £1,250
    • Self-Funded Nursing Care from £1,450
    • Self-Funded Nursing Dementia Care from £1,450
    • RESPITE Self-Funded Residential Care from £1,300
    • RESPITE Self-Funded Residential Dementia Care from £1,300
    • RESPITE Self-Funded Nursing Care from £1,500
    • RESPITE Self-Funded Nursing Dementia Care from £1,500
  • (these prices are only a guideline, please contact Jubilee Court Care Home with Nursing to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Upon arriving at the home, please press the buzzer on the intercom. A member of staff will greet you shortly. The home kindly request that you sign the guestbook upon both arrival and departure. This helps maintain an accurate record of who is in the building.
    In the event of an emergency, please follow the designated safety protocols provided. Your cooperation ensures everyone's safety.


  • Parking

  • The home includes dedicated parking spaces.


Jubilee Court Care Home with Nursing Reviews (110)

Total of 110, showing 41-60
9.7

Jubilee Court Care Home with Nursing has a Review Score of 9.7 (9.713) out of 10, based on 29 reviews in the last 2 years. Over all time Jubilee Court Care Home with Nursing has 110 reviews.

Overall Experience

  • 76
  • 28
  • 5
  • 0
  • 1

Date Published

110
10
14
29
81

Review from David P (Son of Resident) published on 1 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is very well cared for by all the dedicated staff within Jubilee Court. I wouldn't ever consider moving her away from this home as she always has a smile on her face!

Reply from Lydia Dzvova, Home Manager at Jubilee Court Care Home with Nursing

Hello David, we are so happy to read your insightful review. The care we provide to our residents is the number one priority, and we are so grateful to hear how satisfied you are with your mother's care. Have a good day.


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Review from A M (Son of Resident) published on 11 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 1.0 out of 5

Too many to list, poor standards all-round. My father suffered two injuries, and on the first event, I was informed six hours later. Second event, he had fallen and taken to hospital. I was informed seven hours later. No information on which hospital. Sent him to a hospital appointment via taxi on his
own.

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Review from Evelyn R (Sister of Resident) published on 13 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care home of Jubilee Court is excellent, from the carers and the staff they go beyond their duties. Nothing is too much trouble, so pleased of the overall Jubilee Court. Keep up the good work. Well done to them all.

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Review from Karen F (Daughter-in-law of Resident) published on 6 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff have been very helpful, always on hand to help and advise.
Nothing too much trouble.
Friendly staff.
Thank you.
We are very happy with the care given.

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Review from Janet C (Daughter of Resident) published on 24 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care our mum received at Jubilee Court puts our minds at ease to know that she is being so well looked after each day. Not being able to visit Mum inside has been very difficult during the Covid pandemic, but the staff made visits possible for us to have via a "pod or window visit" when allowed
to by Government ruling. Yesterday, I was able to go to Mums room for a visit to see her, and to say I was excited would be an understatement. Everything from the lateral flow test to full PPE was provided, and I felt extremely safe going into the building to see Mum. There were lots of happy tears when I saw Mum, but the feeling of joy to be able to hold her hands after almost a year is something I will never forget. Thank you, Jubille Court staff; you are all amazing.

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Review from Kayleigh L (Granddaughter of Resident) published on 17 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mamma recently moved into Jubilee Court. I can not praise the home enough. The carers and all staff are lovely and keep us informed of how mamma has been, due to covid we haven’t been able to visit but they have been facetiming us for us to be able to see mamma.
She is on Windsor unit and staff
have really been amazing, they have gone above and beyond for mamma and all the family. We can not thank them enough. The managers have been great as well, really helped put our minds at ease.
We are a big family and ring every day sometimes a few times a day and they are more than happy to speak to us at any time to help us with any questions we have. The staff have really helped mamma and the family with the move, as it’s a little scary at first but really put our minds at ease.
Mamma says she loves it there, so that’s great news too. Thank you to all the amazing staff at Jubilee Court.

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Review from Lisa B (Resident) published on 3 December 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

As a resident at Jubilee Court, I found the staff very good, especially two members of staff. I love it that much that I don't go home. The food is amazing, clothes - they are clean once tidy. I loved to stay here but I know it's not allowed.

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Review from Paul C (Son of Resident) published on 30 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Would just like to thank the staff for continuing to keep us informed of my mother's well-being in these difficult times. We get regular updates on how she is doing which puts out mind at rest as we have been unable to visit her since March. My wife popped up with some essentials for her and they were
really helpful and understanding. What a great team and a fantastic job they are doing.

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Review from B D (Brother of Resident) published on 26 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All excellent. My brother did get dehydrated now and again but given his condition, he made it difficult for the staff to get liquid down him. I am sure you have techniques and I believe this is a problem for many in his condition but was a concern. Otherwise, lovely staff and always willing to keep
me informed of his health and general welfare.

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Review from Carol C (Daughter of Resident) published on 30 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very caring staff, the home is very clean and a safe environment. Mother's end of life care was done with compassion and empathy. I was always welcome to visit and found staff very friendly.
My only minor complaint is that I have received nothing from Head Office since Mother's passing, no letter or
card of condolence - it would have been nice.

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Review from N S (Niece of Resident) published on 20 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff is lovely and caring. My Aunt has been well looked after and continues to be. Couldn't think of anywhere better for her to be. Activities are always on offer and greeted in reception.

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Review from M P (Daughter-in-law of Resident) published on 7 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We would like to thank all the staff for their continued care and support that they give. They always keep us informed about my mother-in-law phoning us if she needs anything. They have done an outstanding job in these unprecedented times always thinking about those they care and for this, we are so
grateful being there for her when we can't. Thank you each and everyone at Jubilee Court.

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Review from H T (Daughter-in-law of Resident) published on 6 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Jubilee Court has provided a safe and caring environment for my relative who is living with dementia. Her room is bright, nicely decorated and well maintained. The staff have a genuine interest and affection for my relative and encourage her to take part in various activities. They have got to know
her well and are keen to meet her individual needs and preferences. They are consistently kind and friendly and welcoming to family and other visitors. The home is divided up into small units, and therefore residents experience a homely fell to socialising and dining together (although can equally stay in their rooms if this is their preference). The secure garden is a particular feature of the home and enables residents to enjoy the outdoors in safety.
They have managed the covid crisis extremely well in what must be extremely challenging circumstances. They took early action to protect the residents from the transmission and have been careful in maintaining safe working practices. The activities co-ordinator has been excellent in keeping us in touch with our relative including arranging several facetime sessions on Whatsapp and a socially distanced meeting, so we could talk directly to our relative - much appreciated by us.

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Review from Janet H (Daughter of Resident) published on 19 June 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All are very good workers, very friendly and understanding. They make you feel very welcome and phone you if need be.

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Review from Helena H (Daughter of Resident) published on 18 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum has settled so well here. The staff are polite and helpful they answer any questions we may have and do everything they can to ensure Mum is happy and her needs are met. The staff inform use regularly of any changes in Mum's needs/health and not only support her but us as well. When we call the
reception is always ready to help and readily listen. The home is very clean with laundry being returned to residents daily.

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Review from F C (Wife of Resident) published on 1 June 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everybody was very friendly and helpful. The care my husband received was exceptional. A lovely clean home.

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Review from Rosemarie M (Resident) published on 21 May 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am to Jubilee Court from hospital on the 25th March 2020.
I find it very homely here and the staff are excellent.
Excellent service all round.

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Review from S G (Sister of Resident) published on 21 May 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My sister, a very sick person, was resident for 5 months throughout I was impressed and pleased by the:
Homes discreet layout, atmosphere and cleanliness.
Care and attention and notifications received when she required admittence to hospital.
Friendliness of management and staff with both residents
and visitors.
Ready, no fuss assistance when making initial and final arrangements with both the home and Runwood Homes.
I thank them especially for making my sister feel at home so quickly and aving regard to her conditions, a remarkable achievement.

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Review from David E (Son of Resident) published on 6 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with the care mum has received here since she became resident in January 2019.
We live a little distance away and I still work full time and my wife is a carer for her own mum and we have both lost our fathers during this period.
So the high standard of service has given us peace of mind.
We are clapping for the staff mentally and our thoughts are with all the residents during this difficult time.

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Review from Jason D (Son of Resident) published on 1 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot thank the staff at Jubilee Court enough for the care and attention they have given and continue to give my Dad. My Dad has been in Jubilee Court since August 2019 and the place and staff have been amazing. The building is always kept clean and smells fresh when you enter and is well decorated
and maintained. The rooms are large and you can personalise to make it feel homely. Nothing you ask them to do is too much trouble and Dad has built up an amazing relationship with many of the staff there. I always feel assured that he is receiving the best possible care and he is safe. I would highly recommend Jubilee Court to anyone.

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Current Review Score: 9.7 (9.713)

Overview of Review Score

The Review Score of 9.7 (9.713) out of 10 for Jubilee Court Care Home with Nursing is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 29 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.713 for Jubilee Court Care Home with Nursing is calculated as follows: ( (252 Excellents x 5) + (70 Goods x 4) + (13 Satisfactorys x 3) ) ÷ 335 Ratings = 4.713

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Jubilee Court Care Home with Nursing is based on 27 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 75 registered maximum number of service users is 15, which has been reached with 27 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 18 Apr 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (9)

Top 20 Large Care Home Groups 2025

Recipient: Runwood Homes Ltd

Date: Friday 31 Jan 2025 More details

Top 20 Large Care Home Groups 2024

Recipient: Runwood Homes Ltd

Date: Wednesday 31 Jan 2024 More details

Top 20 Large Care Home Groups 2023

Recipient: Runwood Homes Ltd

Date: Tuesday 28 Feb 2023 More details

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Meet the Team (6)

Heather

Heather Limb

Job Title: Home Manager

Joined: 2015

I originally began my journey with Runwood Homes as a care assistant back in 2015.  I felt I had found my true calling and continued working within the care sector while progressing to my current role of Home Manager. I have a varied background and have worked in different settings and supported a range of different ages and abilities.

I am passionate about ensuring our residents receive genuine, person-centred care promoting a true sense of belonging and maintaining their links and connections within the community. I have high expectations for myself and my team and am incredibly proud to be a part of the Jubilee Court Team.

At Jubilee Court, the door is always open, and the kettle is always on! Please feel free to pop in for a chat and cup of tea.

... Read more
Kim

Kim Webster

Job Title: Deputy Home Manager

Joined: 2024

I have worked in the social care sector for the last 12 years. I began my journey as a care assistant and have progressed through various roles and began my current role as Deputy Manager in September 2024.

I am very hands-on within the home and enjoy supporting our residents to live active and fulfilled lives. I enjoy supporting residents to achieve their goals and creating a happy, settled home.

... Read more
Milena

Milena Lamkowska

Job Title: Clinical Lead

I have been a Registered General Nurse for 13 years and have worked in various settings and departments. I specialise in vascular medicine and have a wealth of knowledge.

I lead the nursing team and ensure that all our residents are safe and receive the necessary care to promote their health and well-being. I ensure compliance with nursing requirements and that our residents receive prompt and effective nursing care.

I enjoy being hands-on and leading the team by example. I enjoy getting to know each resident and their family to ensure their care is effective but, most importantly, person-centred.

... Read more
Deborah

Deborah Mills

Job Title: Lifestyle Coordinator

Joined: 2012

My name is Deborah. I have worked at Jubilee Court for the last 16 years. I am currently a Lifestyle Coordinator. I have a wealth of experience in the care sector spanning over 25 years! I support the residents to ensure that their voices are heard—after all, it is THEIR home. I support the residents in planning activities, outings, and events and ensure that all residents receive person-centred support that is led by their life experiences, wishes, and preferences. I support the team and provide guidance to staff where needed. I am passionate about ensuring the residents live fulfilled and happy lives.

... Read more
Lisa

Lisa Pouncey

Job Title: Head Housekeeper

Joined: 2016

My name is Lisa. I have worked at Jubilee Court for the last 8 years. I was previously a nursery manager and felt that a change in pace was needed. I love my role, and I am passionate about ensuring that residents have a clean, safe, and beautiful home to live in. I am the Head Housekeeper and lead the domestic and ancillary staff teams. I am also the infection control lead and work hard to ensure that our residents and staff remain safe, and we are all working together to promote the cleanliness of the home.

... Read more
Ruth

Ruth Baxter

Job Title: Home Administrator

My name is Ruth. I have worked in the social care sector as a Home Administrator since the age of 19. I have also worked in compliance roles, which I thoroughly enjoyed. I take pride in my work and have a keen eye for detail. I enjoy building connections with residents and their family members.

... Read more