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Please follow the private driveway to the car park to the front of the home
Langwith Lodge Care Home has a Review Score of 9.8 (9.783) out of 10, based on 19 reviews in the last 2 years. Over all time Langwith Lodge Care Home has 49 reviews.
Review from S B (Daughter of Resident) published on 9 January 2025
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Review from L S (Daughter of Resident) published on 18 December 2024
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Review from A F (Daughter of Resident) published on 5 December 2024
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Review from A C (Daughter of Resident) published on 3 December 2024
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Reply from Zoe Searston, Registered Home Manager at Langwith Lodge Care Home
Thank you for your lovely words, thank you for letting us care for your dad.
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Review from Janet L (Daughter of Resident) published on 3 December 2024
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Reply from Zoe Searston, Registered Home Manager at Langwith Lodge Care Home
Thank you for your kind words, your mum has settled in wonderfully and we are always here for anything you need.
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Review from L R (Niece of Resident) published on 19 November 2024
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Reply from Zoe Searston, Registered Home Manager at Langwith Lodge Care Home
Thank you so much for your review and your kind words.
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Review from Julie K (Daughter of Resident) published on 11 November 2024
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Reply from Zoe Searston, Registered Home Manager at Langwith Lodge Care Home
Thank you for your lovely review you have left us.
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Review from Gwilym M (Brother-in-law of Resident) published on 6 November 2024
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Reply from Zoe Searston, Registered Home Manager at Langwith Lodge Care Home
Thank you for letting us look after your sister-in-law she makes us laugh every day.
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Review from Donna G (Daughter of Resident) published on 6 November 2024
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Reply from Zoe Searston, Registered Home Manager at Langwith Lodge Care Home
Thank you, it was our pleasure for you all to have tea with him and we also feel he has settled in well with us all.
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Review from K S (Friend of Resident) published on 30 October 2024
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Review from Steven G (Son-in-law of Resident) published on 16 October 2024
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Reply from Zoe Searston, Registered Home Manager at Langwith Lodge Care Home
Thank you for entrusting us with both your father-in-law and mother-in-law.
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Review from Neil S (Son of Resident) published on 11 August 2023
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Reply from Zoe Searston, Registered Home Manager at Langwith Lodge Care Home
Thank you Neil for your kind words it is a pleasure to look after your mum.
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Review from P R (Resident) assisted by family/friend published on 7 August 2023
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Reply from Zoe Searston, Registered Home Manager at Langwith Lodge Care Home
Thank you we are glad you chose us to look after you.
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Review from C B (Son of Resident) published on 4 August 2023
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Reply from Zoe Searston, Registered Home Manager at Langwith Lodge Care Home
Thank you for your review, thank you for choosing Langwith Lodge to care for your family.
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Review from J S (Partner of Resident) published on 29 June 2023
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Reply from Zoe Searston, Registered Home Manager at Langwith Lodge Care Home
Thank you I will look into staff response times and endeavour to improve that, and thank you for your kind words about the staff.
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Review from Judith K (Wife of Resident) published on 29 June 2023
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Reply from Zoe Searston, Registered Home Manager at Langwith Lodge Care Home
Thank you its a pleasure to look after him.
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Review from M R (Daughter of Resident) published on 29 June 2023
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Reply from Zoe Searston, Registered Home Manager at Langwith Lodge Care Home
Thank you, this week we have implemented the new paperless PCS system in the home to reduce paperwork, thank you again for your kind words about the staff.
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Review from J B (Husband of Resident) published on 29 June 2023
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Reply from Zoe Searston, Registered Home Manager at Langwith Lodge Care Home
Thank you it is a pleasure to look after such a wonderful lady.The staff enjoy your visits and your great humour.
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Review from Jayne W (Daughter of Resident) published on 12 June 2023
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Reply from Zoe Searston, Registered Home Manager at Langwith Lodge Care Home
Thank you for your review and thank you for letting us care for your dad.
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Review from Isaac M (Respite Resident) published on 20 March 2023
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Reply from Zoe Searston, Registered Home Manager at Langwith Lodge Care Home
Thank you for your lovely comment we hope to see you again soon.
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The Review Score of 9.8 (9.783) out of 10 for Langwith Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 19 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.783 for Langwith Lodge Care Home is calculated as follows: ( (182 Excellents x 5) + (41 Goods x 4) + (2 Satisfactorys x 3) + (1 Very Poors x 1) ) ÷ 226 Ratings = 4.783
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Langwith Lodge Care Home is based on 19 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 54 registered maximum number of service users is 10.8, which has been reached with 19 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 14 Jan 2020
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Job Title: Home Manager
Joined: 2016
“I began my career approximately 20 years ago as a carer, and have worked tirelessly to progress to where I am now. Now, as Home Manager, I feel that I can inspire and support my team in the same ways that I have been encouraged throughout my professional life. I am so passionate about this line of work, and the people I am able to positively affect in all that I do. I was drawn to a career in care after my father was taken poorly. It was only natural that I would be the one to care for him, and I realised I’d found my calling. My career path hasn’t always been easy, but I have embraced every challenge as I get to know more about the people I care for. I am still learning - I don’t think we ever really stop. This is especially relevant when it comes to caring for people living with dementia.
The more we get to know about the individual, the better the care we can provide. I have implemented this way of thinking throughout my career, ensuring that we look after the person and not the illness. Our residents are so special, and we love to get to know their stories as we care for them.
I have a fantastic team behind me. Each member of staff treats our residents as if they were members of their own family, and that’s how Langwith Lodge is run; we really are one big family."