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Please follow the private driveway to the car park to the front of the home
Langwith Lodge Care Home has a Review Score of 9.8 (9.783) out of 10, based on 19 reviews in the last 2 years. Over all time Langwith Lodge Care Home has 49 reviews.
Review from Deborah C (Daughter-in-law of Resident) published on 17 February 2023
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Review from Mellaine B (Daughter of Resident) published on 13 January 2023
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Reply from Zoe Searston, Registered Home Manager at Langwith Lodge Care Home
Thank you for taking the time to leave a review, it's lovely to hear how you feel the staff have supported your mum, I will pass on your lovely words to the staff, thank you again.
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Review from Sara M (Granddaughter of Resident) published on 11 January 2023
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Reply from Zoe Searston, Home Manager at Langwith Lodge Care Home
Thank you for taking to time to leave a review, it is lovely to hear how you and your family feel supported by our staff, I will pass on your kind words to all staff at Langwith Lodge. It is a privilege to care for your dad.
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Review from Elaine P (Daughter-in-law of Resident) published on 29 September 2022
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Reply from Mandy Crowton, Executive Assistant at Langwith Lodge Care Home
Thank you for your lovely review of our home, caring is everything to every single member of staff, I will pass on your kind words to all the team.
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Review from Debra T (Granddaughter of Resident) published on 8 September 2022
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Reply from Zoe Searston, Home Manager at Langwith Lodge Care Home
It was a pleasure to look after her and thank you for trusting us to look after her.
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Review from R B (Son of Resident) published on 20 May 2022
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Review from Sheila H (Resident) assisted by family/friend published on 16 November 2021
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Reply from Zoe Searston, Langwith Lodge Manager at Langwith Lodge Care Home
We truly miss you, such a lovely review thank you so much. We really appreciate the review you have left for our care home and staff.
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Review from Helen C (Granddaughter of Resident) published on 7 August 2020
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Review from Corina B (Daughter of Resident) published on 9 January 2020
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Review from Kevin F (Son of Resident) published on 11 November 2019
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Review from Pauline F (Sister-in-law of Resident) published on 7 November 2019
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Review from Ellen N (Daughter of Resident) published on 23 April 2018
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Review from Harold K (Resident) assisted by family/friend published on 25 January 2018
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Review from Pat J (Resident) assisted by family/friend published on 14 December 2017
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Review from Harold M (Resident) assisted by family/friend published on 14 December 2017
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Review from Barry W (Resident) assisted by family/friend published on 14 December 2017
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Review from Joyce S (Resident) assisted by family/friend published on 14 December 2017
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Review from J W (Resident) assisted by family/friend published on 14 December 2017
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Review from Alice G (Resident) assisted by family/friend published on 4 December 2017
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Review from Maureen H (Daughter of Resident) published on 18 July 2017
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The Review Score of 9.8 (9.783) out of 10 for Langwith Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 19 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.783 for Langwith Lodge Care Home is calculated as follows: ( (182 Excellents x 5) + (41 Goods x 4) + (2 Satisfactorys x 3) + (1 Very Poors x 1) ) ÷ 226 Ratings = 4.783
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Langwith Lodge Care Home is based on 19 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 54 registered maximum number of service users is 10.8, which has been reached with 19 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 14 Jan 2020
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Job Title: Home Manager
Joined: 2016
“I began my career approximately 20 years ago as a carer, and have worked tirelessly to progress to where I am now. Now, as Home Manager, I feel that I can inspire and support my team in the same ways that I have been encouraged throughout my professional life. I am so passionate about this line of work, and the people I am able to positively affect in all that I do. I was drawn to a career in care after my father was taken poorly. It was only natural that I would be the one to care for him, and I realised I’d found my calling. My career path hasn’t always been easy, but I have embraced every challenge as I get to know more about the people I care for. I am still learning - I don’t think we ever really stop. This is especially relevant when it comes to caring for people living with dementia.
The more we get to know about the individual, the better the care we can provide. I have implemented this way of thinking throughout my career, ensuring that we look after the person and not the illness. Our residents are so special, and we love to get to know their stories as we care for them.
I have a fantastic team behind me. Each member of staff treats our residents as if they were members of their own family, and that’s how Langwith Lodge is run; we really are one big family."