Leawood Manor

Hilton Crescent, West Bridgeford, Nottingham NG2 6HY
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9.6 94 Reviews
  • Leawood Manor, Nottingham
Leawood Manor is a beautiful, 79 bedroomed residential care home in West Bridgford, Nottinghamshire.

Leawood Manor combines the skills of professional carers, with a comfortable, homely environment that suits personal needs and promotes independence and dignity.

This spacious care home, which has benefited from expansion and renovation, consistently provides compassionate expert care for older people, including those living with dementia.

A spacious interior is excellent for residents with a physical disability, with a programme of activities and entertainments proving a popular and healthy addition.

The home strives to create a homely environment at Leawood Manor and provide all the comforts of good food, good company and friendly staff, in a calm and restful atmosphere.

All of the bedrooms and shared spaces are beautifully furnished, and most bedrooms benefit from en-suite bathroom facilities.

The home has excellent amenities, including comfortable lounges in which residents can relax as well as beautiful dining spaces.

In addition, Leawood Manor has a dedicated area for dementia care, designed to enable residents to maintain their independence in a safe environment.

Care Provided by Leawood Manor

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 79 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required

Good to Know

  • Person in charge
  • Leona Richardson (Home Manager)
  • Admission Criteria
    • Admission is confirmed upon a satisfactory pre-admission assessment and confirmation that the needs of the potential resident can be met.
    • Ages 65+
  • Room Information
    • Single Rooms (79)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2020
    • Number of floors: 2

Funding & Fees Guide for Leawood Manor

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,200
    • Self-Funded Residential Dementia Care from £1,200
    • RESPITE Self-Funded Residential Care from £1,200
    • RESPITE Self-Funded Residential Dementia Care from £1,200
  • (these prices are only a guideline, please contact Leawood Manor to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • Upon arriving at the home, please press the buzzer on the intercom. A member of staff will greet you shortly. The home kindly request that you sign the guestbook upon both arrival and departure. This helps maintain an accurate record of who is in the building.
    In the event of an emergency, please follow the designated safety protocols provided. Your cooperation ensures everyone's safety.


  • Parking
  • The home includes dedicated parking spaces.


Total of 94, showing 1-20
9.6

Leawood Manor has a Review Score of 9.6 (9.565) out of 10, based on 12 reviews in the last 2 years. Over all time Leawood Manor has 94 reviews.

Overall Experience

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Overall Experience  Overall Experience 5.0 out of 5

Care home was amazing
Staff was brilliant
Well looked after all through her stay

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Overall Experience  Overall Experience 5.0 out of 5

January 2023, to date, my mother has been resident at Leawood Manor. From her residency, she has had great care. The attention is first class. The patience, empathy, nurture and attention is remarkable. My mother has relaxed in a small peer group, which meets her needs.
Some residents are more gregarious
than others and those that need more encouragement to join in the social activities within the home get it. The staff understand and attempt to match all residents' needs through their observations/assessments. Cultural, religious and personal needs are celebrated and respected from my observations and with an open door policy of the management, I feel confident that any concerns will be heard and can be addressed quickly. Furthermore, the residents and relatives meetings is a great way of communicating. To absolutely
all the staff, a big thank you for providing peace in knowing that our most precious loved ones are not invisible and have a voice and matter, in a safe environment.

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Overall Experience  Overall Experience 5.0 out of 5

I have found Leawood Manor excellent. My friend enjoys it here very much. The staff are wonderful and spoil my friend rotten! The care is excellent, they always take the time to listen and reassure.
Many thanks to all concerned.

Reply from Leona Richardson, Home Manager at Leawood Manor

From the entire team at Leawood Manor, we thank you so much for taking the time to leave us a review. We strive to provide outstanding care to everybody who joins our family and it's a pleasure to be able to share such positive feedback with the team. We hope to see you soon.


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Overall Experience  Overall Experience 5.0 out of 5

My mum was a regular visitor to Leawood for respite care for 2 or 3 weeks at a time whilst I was away with my work. She got to know the staff really well. They always looked after her so well and really did everything they could to ensure she was happy and comfortable. Mum was very bright mentally but
got frailer over time with the years but I always had complete peace of mind that she was being well looked after whilst I was away. She spoke so highly of all the staff and I always found the managers so supportive and helpful to me as a daughter and a carer and all that entails. That care to me extended to when Mum became ill and hospitalised and I was wanting to bring her back to Leawood but it was not to be. Mum sadly passed away at the end of January 2024. The manager was supportive to me on the phone at that time and I am so grateful for that. On a happier note, I donated our piano to Leawood and I understand it is bringing much joy to residents. Mum would like that.

Reply from Leona Richardson, Home Manager at Leawood Manor

Thank you so much for your review Linda. We're grateful that you entrusted Mum's care to Leawood Manor and are glad she felt comfortable and happy during her stays, as she really was a joy to have with us. The piano you donated has indeed brought much joy to our residents, and we are grateful for your generous contribution. Knowing it brings a bit of your mum's joy to others is truly special. Thank you once again for your kind words and thoughtful donation. If there is anything we can do for you, please reach out. Warmest Regards, Leawood Manor.


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Overall Experience  Overall Experience 5.0 out of 5

The care which my friend receives at Leawood Manor enables her to lead a fulfilling and anxiety-free life and continue doing the things which mean so much to her, despite having dementia which was causing her great distress before she came to live here. It gives great peace of mind to know how well
her health needs and dietary requirements are being managed. All the staff are so friendly and professional.

Reply from Leona Richardson, Home Manager at Leawood Manor

From the entire team at Leawood Manor, we thank you so much for taking the time to leave us a review. We strive to provide outstanding care to everybody that joins our family and it's a pleasure to be able to share such positive feedback with the team. We hope to see you soon.


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Overall Experience  Overall Experience 5.0 out of 5

My lovely mum who I’ve looked after at my house for 6 years needed some extra care and having been recommended to look around Leawood Manor I was absolutely blown away by the welcome and genuine interest in my mum. She immediately agreed to move in and I absolutely cannot fault her care from every single
department. It is immaculately clean and everything they do is about what’s right for the residents and for the first time in a very long time I am not worrying about her. Thank you all from the bottom of my heart.

Reply from Leona Richardson, Home Manager at Leawood Manor

Thank you so much for your feedback. From the entire team, we’d like to extend our deepest condolences to you and your family. It was a great pleasure caring for mum, she brought so much joy and she will be deeply missed. Please do reach out if there is anything at all that we can do. Warmest regards to you all.


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Overall Experience  Overall Experience 5.0 out of 5

Leawood Manor has been absolutely fantastic in settling my nanna into their homely way of living. The warm smiles and reassurance have been honestly so greatly received through the good and bad days and I will be recommending Leawood to absolutely everybody.
My nanna is extremely happy here and we
cannot thank the team enough for everything they do every single day to make Leawood a home-from-home experience.
Thank you, Leawood for everything!

Reply from Leona Richardson, Home Manager at Leawood Manor

Thank you so much for your feedback. We strive to provide outstanding quality care and treat each resident as a member of our family, and I am pleased to be able to share such positive feedback with the team.


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Overall Experience  Overall Experience 4.0 out of 5

You only have to walk into Leawood Manor to feel the warm caring family welcome from the home manager and from so many of the staff. The carers work hard along with the excellent well-being team to promote that warm supportive feel. My husband was very settled at Leawood and both of us were very sad
when he was unable to remain. Hope one day he will be able to return.

Reply from Leona Richardson, Home Manager at Leawood Manor

We are thrilled to hear your kind words regarding our staff team and will be sure to share them with them. We wish you both all the best for the future and do hope to see soon. We welcome you to come along for one of our events, or even for a coffee in the cafe, as we know you both loved, to see us all again soon!


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Overall Experience  Overall Experience 5.0 out of 5

My sister has recently come to this wonderful home. The care she receives is just excellent.
She enjoys every meal, her bedroom is so comfortable, and the staff are all kind and especially helpful. They are more like friends than carers.
We as a family could not wish any better for her.

Reply from Leona Richardson, Home Manager at Leawood Manor

Hi, we thank you for your kind words and such a lovely review. We strive to provide outstanding care to everybody that joins our family. We hope to see you soon.


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Overall Experience  Overall Experience 5.0 out of 5

Our 95-year-old mum has found the transition to living in a care home - very traumatic. The last 5 1/2 months have been extremely stressful for her and myself, the family and your staff. During this difficult period, we have been impressed by the care team with their patience, kindness and willingness
to help mum. Her room "the flat" is always clean tidy and spotless giving off a positive mood.


The food is fantastic, smells good and is presented well. There is always a choice of meals and puddings. Although mum does not participate in any of the activities eg entertainment, crafts, music, gardening. They create a feeling of community, belonging and friendship for all residents. Our family and my mother really appreciate all the help given to us by the management and staff.


We realise this is a demanding occupation at the best of times. We always feel confident that mum is being treated well and that she is safe and secure in a care home that offers a high degree of quality and performance.


Thank you and well done.


Reply from Leona Richardson, Home Manager at Leawood Manor

On behalf of us at Leawood Manor, we thank you so much for taking the time to complete this review of our home. It can indeed at times be a demanding occupation, however evidencing that we are achieving our goals in contributing to our resident’s quality of life outweighs that greatly. We are very appreciative of this feedback, and I look forward to sharing this with the team.


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Overall Experience  Overall Experience 5.0 out of 5

Mum has been very happy since arriving at Leawood Manor. The staff are exceptionally caring, helpful and kind.

Reply from Zimran Alam, Home Manager at Leawood Manor

Thank you for taking the time to leave us a review. We strive to provide outstanding quality care and treat each resident as a member of our family.


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Overall Experience  Overall Experience 4.0 out of 5

My father spent his last few days at Leawood. We found all staff friendly, efficient and helpful, making every effort to make Dad's final days as comfortable as possible. I am especially grateful for the sensitive support and care given on his final day to him and to the family.

Reply from Zimran Alam, Home Manager at Leawood Manor

Thank you for your feedback. We’d like to extend our deepest condolences to you and your family. It was a pleasure caring for your father.


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Overall Experience  Overall Experience 5.0 out of 5

Always welcomed with a smile from the staff and nothing was too much trouble. Akways helpful with anything. I would recommend Leawood manor to anyone. Excellent care home. 100%.

Reply from Zimran Alam, Home Manager at Leawood Manor

Thank you so much for your kind words. It is always a pleasure to see you. I will pass your comments on to the rest of the team.
Kind regards,
Zimran


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Overall Experience  Overall Experience 4.0 out of 5

My mum has just had two weeks of respite at Leawood Manor. She looked well when I collected her and was walking better than before, so obviously has been well cared for. The home is very clean, with a calm, pleasant feel about it. Visitors are welcome. I was impressed by how polite the staff were. The
manager is a very pleasant, calm and professional man who obviously cares about the residents and staff. I wasn't expecting my mum to be overjoyed with her stay as she is very reluctant about going into care, but she had nothing negative to say and admitted everyone was very kind and helpful, so thank you.

Reply from Zimran Alam, Home Manager at Leawood Manor

Hi Josephine, on behalf of the Leawood Manor team, thank you so much for your wonderful review of our home. We are so grateful for your kind review and thank you for your feedback.
Kind regards.


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Overall Experience  Overall Experience 5.0 out of 5

Our father was very independant and so was a hard decision for him and us to move him to a care home. Once there, the care he received was excellent with all the staff being friendly, caring, compassionate and above all professional. Although his stay was relatively short we were greatly comforted by
the fact Dad was being extremely well cared for.

Reply from Zimran Alam, Home Manager at Leawood Manor

Hello, on behalf of the Leawood Manor team, thank you so much for your wonderful review of our home. I will be sure to pass on your kind words to the rest of the team. Kind regards.


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Overall Experience  Overall Experience 5.0 out of 5

Following a fall at his home, my father moved into Leawood Manor Care Home for two weeks of respite care and stayed on until his passing away. Although there for only two months, the staff at the home very quickly got to know him and cared for him with great love and respect. They were also very welcoming
to me and the rest of Dad's family.
The accommodation was clean and bright, the food very much to my father's liking and there were always plenty of activities to join in with, particularly over the Christmas period. As Dad's health deteriorated, the staff looked after his medical needs very attentively and were quick to contact the family and involve us in discussions whenever required.
I take great heart from the knowledge that Dad's final days were spent in such a loving and caring environment as Leawood Manor and that his passing was as peaceful as possible.

Reply from Zimran Alam, Home Manager at Leawood Manor

Hi Neil, thank you for your kind words. The well-being of our residents is at the forefront of everything we do and we are so pleased to hear that your father integrated so well with other residents at Leawood Manor. I will pass on your lovely comments to the rest of the team, who I know will be pleased to hear that he felt engaged and supported at Leawood. Kind regards.


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Overall Experience  Overall Experience 5.0 out of 5

Mum had (almost) 3 happy years at Leawood Manor after moving there after a broken hip. She settled in well, initially for respite, then agreed to stay permanently. She had an ideal balance of privacy in her own room, plus opportunities to mix with others. Staff were always friendly and available to
help, and management were good at addressing any concerns if raised. Mum's main carer was good at liaising when any medical or care issues arose. The setting is quiet and semi-rural with nice grounds, good food and clean and well-decorated throughout. During the Covid times staff were helpful with garden visits, social media portal calls etc. The only minor quibble is that sometimes she would be wearing clothing that wasn't her own, also shoes sometimes went missing. I would highly recommend this care home, we liked the atmosphere as soon as we walked in.

Reply from Zimran Alam, Home Manager at Leawood Manor

We appreciate your kind review. Our staff always seeks the best possible care we can for our residents, and we are very thankful for your thoughtful words for our home. Kind regards


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Overall Experience  Overall Experience 5.0 out of 5

My mum moved to Leawood after a short time in another local residential home where she was struggling to settle in. Straight away, the staff at Leawood were so engaging and quickly became aware of the support that Mum needed to reduce her anxiety and confusion. They would encourage and support her to
join in the activities they knew she would enjoy and also helped her form friendship groups which were so important, as Mum wasn't a confident mixer.
Mum was at Leawood until she passed earlier this month, and I can honestly say that whilst it is a really difficult decision to make to move a loved one into residential care, Leawood did everything they could to make this feel like home. Right up until the end, they were kind, considerate, respectful and caring to both my mother and my family.

Reply from Zimran Alam, Home Manager at Leawood Manor

Hi Maggie, thank you for your kind words. The well-being of our residents is at the forefront of everything we do, and we are so pleased to hear that your mum integrated so well with other residents at Leawood Manor. I will pass on your lovely comments to the rest of the team, who I know will be pleased to hear that she felt engaged and supported at Leawood. Kind regards.


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Overall Experience  Overall Experience 5.0 out of 5

Our mum went into Leawood Manor on the 2nd of December and as soon as we walked in we got that really warm homely feeling. The staff, in my opinion, went way above and beyond to make Mum feel very very welcome and could feel the love and affection coming from the whole team, from the manager to the
support staff. The team leaders again in my opinion showed true commitment to looking after all the residents with wholehearted compassion and love. Mum was only there 12 days before she passed at 01:50am this morning but we as a family couldn't fault the professionalism and compassion they showed towards her in her final hours. As sad and upsetting for us to lose our mum, the whole team from the manager to the tea ladies were so compassionate towards us and feeling the grief we are suffering. We would highly, highly recommend Leawood Manor to any family that needs total care and love for their loved ones in their time of need. Thank you so much for all you've done for us.

Reply from Zimran Alam, Home Manager at Leawood Manor

Hello Peter, thank you for your kind words. It was a pleasure to care for your mother at Leawood Manor. The team at Leawood place health and well-being at the forefront of everything they do and strive to provide the best quality care to all of their residents. We really appreciate your full recommendation of the home and thank you once again for the review. Kind regards.


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Overall Experience  Overall Experience 5.0 out of 5

My mum needed to move to a care home following two quick breaks in succession - both requiring hospital stays of several weeks. The manager was extremely understanding and caring. Mum was offered a place that could have been for just recovery or longer if she wasn't able to cope on her own. She has
been there coming up for a year now. The staff are very helpful and caring and I am confident she is being extremely well looked after. They are keen to look after my mum's mental health as well as her physical health. My mum's friends who have visited have also commented on how good the home is (they have visited others) and how kind and friendly the staff are.

Reply from Zimran Alam, Home Manager at Leawood Manor

Hello Louise, thank you for your review. We are very grateful for your kind words. We always strive to provide the best possible care to our residents, even in the toughest circumstances and the staff are thankful for your lovely comments. Kind regards.


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Current Review Score: 9.6 (9.565)

Overview of Review Score

The Review Score of 9.6 (9.565) out of 10 for Leawood Manor is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 12 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.806 for Leawood Manor is calculated as follows: ( (121 Excellents x 5) + (18 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 144 Ratings = 4.806

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.759 Points relating to the number of positive Reviews for Leawood Manor is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 79 registered maximum number of service users is 15.8. 12 Positive Reviews ÷ 15.8 = 0.759

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 26 Jul 2019

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (5)

Leona

Leona Richardson

Job Title: Home Manager

Joined: 2019

I joined the Runwood Homes Senior Living group in 2019 as a Deputy Home Manager after obtaining a Bachelor of Honors Degree in Social Sciences. I focus on ensuring that person-centred care is delivered for all residents, that independence is promoted, and that a safe and homely environment is evident for all. I have a true passion for enhancing services, thus positively impacting the health and well-being of our residents. I have always operated an open-door policy and welcome you to visit or call to find out more. The team at Leawood Manor and I look forward to hearing from you.


Emma

Emma Wright

Job Title: Deputy Manager

Joined: 2014

My name is Emma. I am the Deputy Manager at Leawood Manor. I have been proud to be part of the Leawood family for over ten years, starting as a care assistant, and growing into a care team leader, and a Deputy Manager.


At Leawood Manor, the happiness and well-being of our residents are at the heart of everything we do. For me, there is no greater accomplishment than seeing our residents feel truly at home, supported, and cared for. Each day brings a new opportunity to connect with our residents and ensure they receive the highest quality of care and compassion they deserve.


I look forward to continuing to support our wonderful community here at Leawood Manor.


I am the Deputy Manager at Leawood Manor. I have been proud to be part of the Leawood family for over ten years, starting as a Care Assistant, and growing into a Care Team Leader, and a Deputy Manager.


At Leawood Manor, the happiness and well-being of our residents are at the heart of everything we do. For me, there is no greater accomplishment than seeing our residents feel truly at home, supported, and cared for. Each day brings a new opportunity to connect with our residents and ensure they receive the highest quality of care and compassion they deserve.


I look forward to continuing to support our wonderful com


Tanya

Tanya Raven

Job Title: Deputy Manager

Joined: 2008

I bring 16 years of dedicated experience in the care sector to my role as Deputy Home Manager at Leawood Manor.


I am passionate about providing compassionate, person-centred care and am committed to ensuring the highest standards of care for the residents. My extensive background in both hands-on care and management equips me with the skills to lead and support my team effectively, always putting the well-being and dignity of those we care for at the forefront of everything I do here at Leawood Manor.


Sue

Sue

Job Title: Lifestyle Coordinator

Joined: 2019

Hi, I’m Sue, and I’ve been a Lifestyle Coordinator at Leawood Manor for the past 5 years. I feel very privileged to do this role and the rewards are immense.


I like to adopt a person-centred approach to well-being, and it’s important for me to tailor the activities around each individual resident's interests and needs.


Our diverse activities program focuses on their emotional, intellectual, spiritual, and physical needs and enables residents to carry on with hobbies and interests they undertook prior to coming to Leawood as well as experiencing a few new ones along the way! all-important to promote independence and self-worth
Behind the scenes, we are always looking at organising events, encouraging friendship groups, and dementia cafes, and being involved in the local community.


My role goes far beyond organising activities; it’s about empowerment and offering support to allow residents to lead the life they wish to lead.


Gary

Gary

Job Title: Kitchen Services Manager

Joined: 2011

My name is Gary. After spending 13 years in hotel and restaurant catering, I transitioned to the care sector with a clear purpose: to make a positive impact on food services within the care industry. Since joining Leawood Manor, I’ve been proud to play a key role in driving this change, earning numerous awards and accolades along the way.


Building strong, personal relationships with our residents has been a cornerstone of my approach, allowing me to deliver a person-centred service and tailor menus that reflect their individual preferences and needs.


The daily interactions with residents bring me immense satisfaction, and I’m continually inspired by the impact I can make in their lives.


I have no regrets about my career shift, and I’m motivated every day by the rewarding work I do. I look forward to continuing to serve our residents and contributing to the high standards we have set at Leawood Manor for many years to come.


Frequently Asked Questions about Leawood Manor

What types of Care is Leawood Manor registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Leawood Manor provide?

Convalescent Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Leawood Manor have?

There are 79 Single Rooms.

What are the Facilities & Services at Leawood Manor?

Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Leawood Manor to the centre of Nottingham?

2.6 mile(s) as the crow flies, distance by road may be significantly further.