Leawood Manor

Hilton Crescent, West Bridgeford, Nottingham NG2 6HY
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9.6 94 Reviews
  • Leawood Manor, Nottingham
Leawood Manor is a beautiful, 79 bedroomed residential care home in West Bridgford, Nottinghamshire.

Leawood Manor combines the skills of professional carers, with a comfortable, homely environment that suits personal needs and promotes independence and dignity.

This spacious care home, which has benefited from expansion and renovation, consistently provides compassionate expert care for older people, including those living with dementia.

A spacious interior is excellent for residents with a physical disability, with a programme of activities and entertainments proving a popular and healthy addition.

The home strives to create a homely environment at Leawood Manor and provide all the comforts of good food, good company and friendly staff, in a calm and restful atmosphere.

All of the bedrooms and shared spaces are beautifully furnished, and most bedrooms benefit from en-suite bathroom facilities.

The home has excellent amenities, including comfortable lounges in which residents can relax as well as beautiful dining spaces.

In addition, Leawood Manor has a dedicated area for dementia care, designed to enable residents to maintain their independence in a safe environment.

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Care Provided by Leawood Manor

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 79 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required

Good to Know

  • Person in charge
  • Leona Richardson (Home Manager)
  • Admission Criteria
    • Admission is confirmed upon a satisfactory pre-admission assessment and confirmation that the needs of the potential resident can be met.
    • Ages 65+
  • Room Information
    • Single Rooms (79)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2020
    • Number of floors: 2

Funding & Fees Guide for Leawood Manor

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,200
    • Self-Funded Residential Dementia Care from £1,200
    • RESPITE Self-Funded Residential Care from £1,200
    • RESPITE Self-Funded Residential Dementia Care from £1,200
  • (these prices are only a guideline, please contact Leawood Manor to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Upon arriving at the home, please press the buzzer on the intercom. A member of staff will greet you shortly. The home kindly request that you sign the guestbook upon both arrival and departure. This helps maintain an accurate record of who is in the building.
    In the event of an emergency, please follow the designated safety protocols provided. Your cooperation ensures everyone's safety.


  • Parking

  • The home includes dedicated parking spaces.


Leawood Manor Reviews (94)

Total of 94, showing 81-94
9.6

Leawood Manor has a Review Score of 9.6 (9.565) out of 10, based on 12 reviews in the last 2 years. Over all time Leawood Manor has 94 reviews.

Overall Experience

  • 74
  • 20
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Review from G M (Son of Resident) published on 19 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has received exceptional care while he has been at Leawood Manor. I appreciate all the effort that all the staff have made to make his stay as easy and as comfy as possible.

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Review from Yvonne S (Daughter of Resident) published on 17 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has settled into Leawood Manor very well, she tells me how nice all the staff are to her, nothing is too much trouble for them day or night.
She is very happy with her room.
I have found the staff very pleasant and helpful and always cheerful. The family are very happy with Mum's care.

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Review from Julie R (Daughter of Resident) published on 6 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Leawood Manor is a wonderful care home. All residents are cheerful and well cared for.


the rooms are tastefully decorated and beautifully clean.


Resident areas are light, airy and spacious and residents enjoy a very high level of care.


I can't praise this home enough.


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Review from J S (Daughter of Resident) published on 18 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found Leawood Manor to be fantastic. The staff are friendly and caring, the food and cleanliness are second to none. I have and will continue to recommend it to anyone. It's such a relief to know my mum is safe, cared for and happy.

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Review from Adele B (Granddaughter of Resident) published on 18 April 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to thank all staff in Leawood Manor for the care and support they are giving my granddad since he has arrived, they really listened to all our concerns and have made us feel like he is safe and truly being cared for. This home is absolutely fantastic, to sit and watch how the staff all
interact with the residents and my granddad, getting them laughing, smiling, singing, moving to music (even one dancing) and most of all keeping the mood light and upbeat is great. The staff really do know their residents and its lovely to see how much they care and put their all into their jobs. The home is very clean and well kept.

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Review from Gerald S (Son of Resident) published on 13 March 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother spent the last eight months of her life with advanced dementia, aged 96, in Leawood after it became unsafe for her to live independently even with carers. She had her own furnished en-suite room with a hospital type bed (electronic controls). She was kept warm, comfortable and clean despite
having continence problems and being unable to wash or clean herself. Her clothes were kept clean and returned accurately. The staff did their very best to keep her medicated, fed and hydrated, though she frequently refused food, drink and medication. The staff often had to feed her by hand. The care staff treated her with kindness, affection and respect. She was taken to the dining room for meals every day which was socially beneficial and spent time in the lounges, well looked after even though she did not really understand her surroundings. The activities advertised were not provided consistently owing to the difficulty in recruiting and keeping activities staff.

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Review from G T (Regular Volunteer) published on 21 February 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been in and out of Leawood for three years and have always found it a pleasant, cheerful place. I love the way the walls are decorated to make them interesting.
Everything is clean and well cared for as far as I can see.
The carers are responsible and warm in their behaviour. I have observed
that the correct safety equipment is used for moving residents and that doors have appropriate security codes in use.
Visitors are allowed access to family members in a friendly relaxed style.

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Review from Pam S (Daughter of Resident) published on 15 January 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at Leawood Manor for over five years. During this time she has received excellent care. The staff are friendly and approachable should I have any queries. The standard of cleanliness in the home is excellent and the meals are tailored to my mother's needs.

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Review from I R (Daughter of Resident) published on 19 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Leawood is a well run, clean and pleasant care home.
The staff are very nice. Food always looks and smells good. An area for improvement would be to provide more stimulating activities. My mother needs constant activity, especially at the weekends when there is no coordination there. It can be boring
for her.

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Review from Janet H (Daughter of Resident) published on 16 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has been a permanent resident at Leawood Manor since September 2017. Mum has settled really well and is happy and content living at Leawood.
The staff have been very good and have put our minds at rest that here is where Mum is safe and well cared for.
Leawood are keen to involve the family in
their loved ones care plan and we are always made to feel welcome and staff answer all our queries when we visit Mum.

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Review from Dorothy H (Sister of Resident) published on 16 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister is very well cared for by the excellent carers who are always on hand to help when necessary.
She is very happy and content at Leawood.

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Review from M T (Son of Resident) published on 7 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother who had been at the house for 18 months appears happy. She considers the accommodation good. The staff portray a happy relaxed environment. This is principally a care home for those suffering from dementia. It is bright and airy and has had many cheerful facelifts. The home is as good or better
than others I have visited. Staff know patients by name. There have been recent changes to the top management. I do not know how this will affect the home.

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Review from Lauren C (Granddaughter of Resident) published on 3 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

All the staff are warm and welcoming. Generally speaking, the care has been very good.
Difficulties have generally arisen from my grandad's stubbornness which I think everyone is now used to.
There were previous concerns over whether information was handed over between shifts but this is much better.
Overall really satisfied.

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Review from Margaret P (Relative of Resident) published on 6 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is welcoming and well run. The residents are well cared for and well managed. They are known for the individuals they are and their individual needs are met. They are treated with respect. As much as possible they are encouraged and enabled to remain active and involved in their own care choices.
Care offered extends to family and even beyond residents leaving. The staff work well as a team, many members have been there for many years, they even come in on days off to work on special projects e.g decorating particular areas. No agency staff normally staff used,

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Current Review Score: 9.6 (9.565)

Overview of Review Score

The Review Score of 9.6 (9.565) out of 10 for Leawood Manor is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 12 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.806 for Leawood Manor is calculated as follows: ( (121 Excellents x 5) + (18 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 144 Ratings = 4.806

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.759 Points relating to the number of positive Reviews for Leawood Manor is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 79 registered maximum number of service users is 15.8. 12 Positive Reviews ÷ 15.8 = 0.759

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 26 Jul 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (5)

Leona

Leona Richardson

Job Title: Home Manager

Joined: 2019

I joined the Runwood Homes Senior Living group in 2019 as a Deputy Home Manager after obtaining a Bachelor of Honors Degree in Social Sciences. I focus on ensuring that person-centred care is delivered for all residents, that independence is promoted, and that a safe and homely environment is evident for all. I have a true passion for enhancing services, thus positively impacting the health and well-being of our residents. I have always operated an open-door policy and welcome you to visit or call to find out more. The team at Leawood Manor and I look forward to hearing from you.


Emma

Emma Wright

Job Title: Deputy Manager

Joined: 2014

My name is Emma. I am the Deputy Manager at Leawood Manor. I have been proud to be part of the Leawood family for over ten years, starting as a care assistant, and growing into a care team leader, and a Deputy Manager.


At Leawood Manor, the happiness and well-being of our residents are at the heart of everything we do. For me, there is no greater accomplishment than seeing our residents feel truly at home, supported, and cared for. Each day brings a new opportunity to connect with our residents and ensure they receive the highest quality of care and compassion they deserve.


I look forward to continuing to support our wonderful community here at Leawood Manor.


I am the Deputy Manager at Leawood Manor. I have been proud to be part of the Leawood family for over ten years, starting as a Care Assistant, and growing into a Care Team Leader, and a Deputy Manager.


At Leawood Manor, the happiness and well-being of our residents are at the heart of everything we do. For me, there is no greater accomplishment than seeing our residents feel truly at home, supported, and cared for. Each day brings a new opportunity to connect with our residents and ensure they receive the highest quality of care and compassion they deserve.


I look forward to continuing to support our wonderful com


Tanya

Tanya Raven

Job Title: Deputy Manager

Joined: 2008

I bring 16 years of dedicated experience in the care sector to my role as Deputy Home Manager at Leawood Manor.


I am passionate about providing compassionate, person-centred care and am committed to ensuring the highest standards of care for the residents. My extensive background in both hands-on care and management equips me with the skills to lead and support my team effectively, always putting the well-being and dignity of those we care for at the forefront of everything I do here at Leawood Manor.


Sue

Sue

Job Title: Lifestyle Coordinator

Joined: 2019

Hi, I’m Sue, and I’ve been a Lifestyle Coordinator at Leawood Manor for the past 5 years. I feel very privileged to do this role and the rewards are immense.


I like to adopt a person-centred approach to well-being, and it’s important for me to tailor the activities around each individual resident's interests and needs.


Our diverse activities program focuses on their emotional, intellectual, spiritual, and physical needs and enables residents to carry on with hobbies and interests they undertook prior to coming to Leawood as well as experiencing a few new ones along the way! all-important to promote independence and self-worth
Behind the scenes, we are always looking at organising events, encouraging friendship groups, and dementia cafes, and being involved in the local community.


My role goes far beyond organising activities; it’s about empowerment and offering support to allow residents to lead the life they wish to lead.


Gary

Gary

Job Title: Kitchen Services Manager

Joined: 2011

My name is Gary. After spending 13 years in hotel and restaurant catering, I transitioned to the care sector with a clear purpose: to make a positive impact on food services within the care industry. Since joining Leawood Manor, I’ve been proud to play a key role in driving this change, earning numerous awards and accolades along the way.


Building strong, personal relationships with our residents has been a cornerstone of my approach, allowing me to deliver a person-centred service and tailor menus that reflect their individual preferences and needs.


The daily interactions with residents bring me immense satisfaction, and I’m continually inspired by the impact I can make in their lives.


I have no regrets about my career shift, and I’m motivated every day by the rewarding work I do. I look forward to continuing to serve our residents and contributing to the high standards we have set at Leawood Manor for many years to come.