Radcliffe Manor House

52 Main Road, Radcliffe-on-Trent, Nottingham NG12 2AA
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8.8 5 Reviews
  • Radcliffe Manor House, Nottingham

Care Provided by Radcliffe Manor House

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 26 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • Homes Of Rest For Old People Also Known As Radcliffe Manor House
  • Person in charge
  • Registered Manager (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (26)
    • Single Rooms with ensuite Wet Room (16)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2010

Funding & Fees Guide for Radcliffe Manor House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £940 – £990
    • Self-Funded Residential Dementia Care £940 – £990
    • RESPITE Self-Funded Residential Care £940 – £990
    • RESPITE Self-Funded Residential Dementia Care £940 – £990
  • Hairdresser, manicurist and chiropodist are not included in the fees.
    We accept local authority funding with a third party top-up.
    Day care is from 10.00 - 18.00 and costs £60 per day


  • (these prices are only a guideline, please contact Radcliffe Manor House to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
8.8

Radcliffe Manor House has a Review Score of 8.8 (8.798) out of 10, based on 3 reviews in the last 2 years. Over all time Radcliffe Manor House has 5 reviews.

Overall Experience

  • 5
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Overall Experience  Overall Experience 5.0 out of 5

Radcliffe Manor House has provided a very comfortable environment for my dad. He is well looked after by the staff, who are extremely friendly, kind, caring and supportive towards him. All the family have been made to feel very welcome. Dad enjoys the excellent food here, chatting to all the staff and
residents and spending time with his family in the beautiful gardens.

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Overall Experience  Overall Experience 5.0 out of 5

My mum has been at Radcliffe Manor House for almost a year now and the care she receives has always been top class and continues to be so. Relatives and friends are made welcome with an open door policy and transparency that is apparent as soon as you step inside the home. Staff go about their duties
in a skilled and professional manner with a calmness that has a positive effect on the residents and has time to spend chatting with residents or leading activities. Residents are spoken to with respect and a calm, friendly approach. They use humour with my mum which she loves and although she is repetitive in what she says, staff always respond as if it is the first time they have heard what she has to say! Their patience and kindness towards her are always evident when I visit. Mum is always clean, dressed nicely and has regular access to the visiting hairdresser, chiropodist and manicurist. I hope all the staff know that what they do on a daily and nightly basis is very much appreciated.

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Overall Experience  Overall Experience 5.0 out of 5

The kindness and the caring that staff demonstrate in all their interactions with both residents and their family and friends is evident from the offset. The facilities are clean and well cared for. The gardens are particularly lovely and residents are encouraged to enjoy this special aspect (either
of their own volition or with the assistance of care staff where mobility or cognisance may be impaired).
Our experience was that my father was treated with the utmost respect and every effort was made to meet his increasingly diminishing needs during his residence at the Manor. This was a great comfort to us as his immediate family, knowing that he was being so well cared for.
We would highly recommend the Manor House to anyone looking for the highest level of care and compassion for their loved one.

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Overall Experience  Overall Experience 5.0 out of 5

My mother was looked after at Radcliffe Manor for just over two years until she passed away mid-September. Throughout the time Mom was there, she was cared for to the highest standard, both physically and emotionally. The staff from all parts of the home know the residents really well and are always
genuinely caring. As Mom's dementia advanced, the team adapted to her needs with sensitivity and dignity. Mom was at end of life for 6 days and the kindness shown to her and us, the family was exceptional and really helped make such a really difficult time more bearable. I am forever in debt to the manager and the whole team.

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Overall Experience  Overall Experience 5.0 out of 5

Radcliffe Manor is a special care home. It has many strengths. The care, kindness and compassion shown to mum during her residency at Radcliffe Manor was exemplary. This level of service is based on a clear set of lived values where the home's purpose is to meet its resident's needs. Staff are professional,
endlessly kind, thoughtful, welcoming and happy in their work. Mum lived at Radcliffe Manor during covid times and after. We were reassured throughout that mum's needs were met well. The grounds are attractive and well kept. This gave mum some joy. It is challenging as a family to see your mum decline with dementia and fragility. Radcliffe Manor staff also supported the family as we struggled with mum's decline. Radcliffe Manor provided the safety, care and kindness we sought for mum. I cannot thank the trustees, managers and staff enough.

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Current Review Score: 8.8 (8.798)

Overview of Review Score

The Review Score of 8.8 (8.798) out of 10 for Radcliffe Manor House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 3 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.8 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.971 for Radcliffe Manor House is calculated as follows: ( (34 Excellents x 5) + (1 Goods x 4) ) ÷ 35 Ratings = 4.971

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.827 Points relating to the number of positive Reviews for Radcliffe Manor House is based on 3 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 = 3.25

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 26 registered maximum number of service users is 5.2. 3 Positive Reviews ÷ 5.2 = 0.577

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 20 May 2023

Overall
Requires improvement

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Requires improvement
  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Frequently Asked Questions about Radcliffe Manor House

What types of Care is Radcliffe Manor House registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Radcliffe Manor House provide?

Palliative Care, Day Care, Convalescent Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Radcliffe Manor House have?

There are 26 Single Rooms.

What are the Facilities & Services at Radcliffe Manor House?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Radcliffe Manor House to the centre of Nottingham?

4.5 mile(s) as the crow flies, distance by road may be significantly further.