The Manor Residential Home

28 Church Street, Arnold, Nottingham NG5 8FB
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9.8 54 Reviews
  • The Manor Residential Home, Nottingham
The Manor Residential Home is a totally independent provider of residential care for up to 27 older people. This allows an individual approach to running the care home that can respond quickly to anyone’s individual circumstances and needs. They pride themselves on providing a person-centred approach to meet the individual needs of each of their residents to the best of their ability.

The Manor aims to provide an exceptionally high standard of care in a well-maintained homely environment. They listen carefully to the wishes of residents, and their families, and will go that ‘extra mile’ to achieve these wherever possible.

The experienced management team is highly visible and approachable to discuss any issues. They are keen to hear about people’s experiences to know what they are doing well and where any improvements can be made. They know that to maintain high standards, they need to continually be looking for ways to improve and change according to the times. The owner is actively involved in supporting the management and staff to provide a high quality service.

The home supports its hard-working dedicated staff with the latest technology including electronic care planning, electronic medication management and security systems.

They welcome any enquiries about the home and are happy to help and discuss any care-related issues.

Thank You.

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Care Provided by The Manor Residential Home

  • Primary Care Categories
  • Dementia
  • Eating Disorders
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 27 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Bipolar/Manic Depression
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Owner
  • The Manor Residential Home (Arnold) Ltd
  • Person in charge
  • Aleshia Teece (Manager)
  • Admission Criteria
    • We accept Council and Private Residents
    • Ages 65+
  • Room Information
    • Single Rooms (27)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (7)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2012
    • Last Refurbishment: 2016
    • Number of floors: 2

Funding & Fees Guide for The Manor Residential Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,000 – £1,300
    • Self-Funded Residential Dementia Care £1,000 – £1,300
    • RESPITE Self-Funded Residential Care £1,000 – £1,300
    • RESPITE Self-Funded Residential Dementia Care £1,000 – £1,300
  • (these prices are only a guideline, please contact The Manor Residential Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Manor Residential Home accommodate visiting from 10am to 8pm to minimise disruption to residents. Manor Residential Home ask if visitors can avoid visiting during meal times from 12-1pm.


  • Parking

  • The home has sufficient parking on site.


The Manor Residential Home Reviews (54)

Total of 54, showing 1-20
9.8

The Manor Residential Home has a Review Score of 9.8 (9.764) out of 10, based on 23 reviews in the last 2 years. Over all time The Manor Residential Home has 54 reviews.

Overall Experience

  • 43
  • 10
  • 1
  • 0
  • 0

Date Published

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Review from J F (Resident) published on 9 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I came for respite after an operation for my hip. I have found on all aspects the experience to be excellent. It's fantastic. I had a very nice time. I wasn't very well and they looked after me perfectly.

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Review from C H (Son-in-law of Resident) published on 19 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The Manor is a very good care home and the staff are so professional in everything they do and are so obliging with what is requited. I am so happy that my mother-in-law is in The Manor. Nothing is too little with the home and I thank everyone that is involved with the care and comfort that it brings
to both myself and my wife. Thank you.

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Review from J H (Daughter of Resident) published on 19 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Like everyone looking for a care home for a loved one, the trust that you are wanting, along with the care provided is a massive anxiety.
From day one we were put at ease, Mum was greeted with kind words and reassurance. As a family we too were considered and our emotions were not ignored. We continue
to have faith in the care, the dignity and on the ball actions that are delivered with respect for both Mum and our family.

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Review from L F (Son of Resident) published on 19 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father is a resident at the home, since his arrival earlier this year. I have had no complaints. The staff are marvellous, very approachable and can't do enough to make my father's time there very comfortable. Thank you to all the staff.

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Review from P S (Friend of Resident) published on 14 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was a resident for 18 months before he passed away. He was very happy there and had a very high standard of care by all the care staff and management staff. The Manor was and is very welcoming of visitors. I still my husband's best friend in the Manor on my recommendation for his stay there.
The care and support every resident receives is excellent at The Manor.

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Review from M F (Son of Resident) published on 12 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was very very impressed with the review that took place yesterday, concerning my father and his end-of-life care. Management was so respectful of our wishes at this sad time.
The overall meeting was not rushed and she took the time to discuss and reassure us how comfortable they would make Dad and
we cannot fault the treatment he is receiving in his end-of-life care.

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Review from J G (Daughter of Resident) published on 11 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Management and staff exhibit unfailing enthusiasm for their jobs and are very caring and compassionate not only to all the residents but to visitors too. We are going through a particularly stressful time with Dad's health and staff couldn't be more helpful and supportive. Any queries or issues we have
are dealt with expediently which gives us the confidence that we have chosen the best possible care home for Dad. We can't thank them enough for all their hard work, patience and diligence in such a difficult job.

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Review from K F (Daughter-in-law of Resident) published on 8 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My family and I are so impressed with the review that took place for a discussion on my father-in-law's end-of-life care. Nothing was too much, not rushed and excellent all-around he is being given and things being put in place for him at this sad time. Just wonderful!

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Review from H F (Granddaughter of Resident) published on 8 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Absolutely amazing care. All staff go that extra mile to care for all residents at the home. It has made us feel at ease knowing our grandad is in such good hands. All the staff are very professional. The manager has been so supportive throughout difficult times. We appreciate everything all the staff
do. Thank you.

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Review from Frank C (Son-in-law of Resident) published on 25 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very pleasant place, some carers very active with residents, some not.

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Review from W G (Daughter-in-law of Resident) published on 14 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely to see how well my mother-in-law has had a marked improvement since she has come to live at The Manor Residential Home. The staff were all very welcoming and lunch was lovely.

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Review from Julie C (Daughter of Resident) published on 11 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Life changing for our family to know Mum is safe and well cared for. Lovely, caring staff. I can't speak highly enough of them. Thank you.

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Review from Debbie J (Daughter of Resident) published on 9 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A huge thank you to all the team for your continued hard work. Dad is treated with respect and dignity. He is always washed and dressed with a drink in front of him when visiting at several different time frames. Dad has Alzheimer's and can be difficult. The team are very helpful and understanding,
allowing him to be himself. Thank you for your continued care.

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Review from Bryan P (Son of Resident) published on 5 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been looked after very well while she is in The Manor Residential Home.

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Review from Oli P (Grandson of Resident) published on 27 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Very welcoming and friendly staff who really do take care of my grandmother, they are very understanding and able to take care of her needs in a very quick and dignified manner. They have really made the whole process a lot easier for our family to feel like my grandma is being looked after.

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Review from A C (Daughter of Resident) published on 20 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother was very reluctant to enter a care home but she quickly settled in thanks to the caring staff and being part of The Manor family. The staff were extremely caring supportive and respectful. As her cancer progressed she required a great deal of care and the staff went above and beyond to accommodate
her needs. Sadly she passed away and we were extremely grateful to see 5 of the staff attend her funeral. I would not hesitate to recommend Manor Residential Care to anyone in need of care for their loved ones, the personal touch provided means a great deal.

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Review from Jane K (Daughter of Resident) published on 13 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was only in the home for a short while but was very happy and was welcomed with open arms. She enjoyed the company and was enamored with all of the staff who treated her exceptionally well. As her cancer developed Mum needed a lot of care and this was given with a pleasant smile and a great sense
of humor whilst not losing any sense of dignity. I cannot recommend the home highly enough and would like to thank the staff for their care and commitment to Mum's needs.

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Review from Cheryl E (Niece of Resident) published on 11 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The Manor Residential Home treat my aunt with respect and compassion especially since she has now got dementia. The standards are always high and visitors are always welcome.

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Review from K B (Friend of Resident) published on 23 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband and myself were visitors to our friend and on each visit we were made welcome by all staff and our friend was always comfortable in his room.

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Review from Alison T (Niece of Resident) published on 31 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Absolutely outstanding, professional, and caring support staff who did everything beyond their duties. So pleased my uncle received such excellent care and I know my auntie will miss all of the staff and their friendly manner, thank you.

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Current Review Score: 9.8 (9.764)

Overview of Review Score

The Review Score of 9.8 (9.764) out of 10 for The Manor Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 23 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.764 for The Manor Residential Home is calculated as follows: ( (214 Excellents x 5) + (51 Goods x 4) + (5 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 271 Ratings = 4.764

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for The Manor Residential Home is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 27 registered maximum number of service users is 5.4, which has been reached with 23 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 2 Nov 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (3)

Hitesh

Hitesh Chavda

Job Title: Nominated Individual

Hitesh is the company director and nominated individual working alongside the Management Team to ensure that The Manor Residential Home is able to deliver care and meet the objectives across all aspects of the home. Hitesh has a BA (Hons) Degree in Business Studies; is Part Qualified Accountant (CACA), IT Professional, Prince 2 - Project Management Certified and brings a wealth of management and IT experience from other sectors which has been used to ensure continuous process improvements and digitalisation of the home.


Aleshia

Aleshia Teece

Job Title: Manager

Aleshia has been working in the care industry for over 10 years and has many accolades including Level-5 Qualified in Health and Social Care and Leadership Management, End of Life and Infection Control Champion. Aleshia is committed to the safe and effective running of The Manor and ensuring our residents get the best person-centred care possible and a warm and welcoming environment for everyone.


Kim

Kim Ellis

Job Title: HR & Administration Manager

Joined: 2023

Kim comes from a high-level corporate background in insurance - in a nutshell, she optimises workflow within the Manor to ensure everything operates seamlessly. Her skillsets in planning, coordinating and overseeing are a bonus when coupled with her ability to connect with people - residents, visitors, and our staff within the Manor.


Kim's principles are people first, core operations, project delivery and quality assurance.


Frequently Asked Questions about The Manor Residential Home

What types of Care is The Manor Residential Home registered for?

Older Person Care, Dementia, Respite Care, Eating Disorders, Mental Health Condition, Physical Disability, Sensory Impairment & No Medical Intervention are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does The Manor Residential Home provide?

Palliative Care, Day Care, Convalescent Care, Physiotherapy, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does The Manor Residential Home have?

There are 27 Single Rooms.

What are the Facilities & Services at The Manor Residential Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is The Manor Residential Home to the centre of Nottingham?

4.1 mile(s) as the crow flies, distance by road may be significantly further.