Maun View

261 Chesterfield Road South, Mansfield NG19 7EL
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9.8 84 Reviews
  • Maun View, Mansfield
Maun View is a 77 capacity service from Runwood Homes who are widely respected in the care sector for their contribution to numerous personal care needs, such as long-term residential care, dementia, temporary respite, and rehabilitation.

All Maun View carers have sound qualifications that allows the service to offer person-centred and effective care, within a warm and loving atmosphere.

Lounge and dining areas are well-furnished and comfortable, suited to individuals with mobility issues and conditions like Alzheimer's.

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Care Provided by Maun View

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 77 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Palliative Care

Good to Know

  • Person in charge
  • Nicola Patchett (Home Manager)
  • Admission Criteria
    • Admission is confirmed upon a satisfactory pre-admission assessment and confirmation that the needs of the potential resident can be met.
    • Ages 18+
  • Room Information
    • Single Rooms (77)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2019
    • Number of floors: 2

Funding & Fees Guide for Maun View

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,130
    • Self-Funded Residential Dementia Care from £1,130
    • RESPITE Self-Funded Residential Care from £1,280
    • RESPITE Self-Funded Residential Dementia Care from £1,280
  • (these prices are only a guideline, please contact Maun View to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Upon arriving at the home, please press the buzzer on the intercom. A member of staff will greet you shortly. The home kindly request that you sign the guestbook upon both arrival and departure. This helps maintain an accurate record of who is in the building.
    In the event of an emergency, please follow the designated safety protocols provided. Your cooperation ensures everyone's safety.


  • Parking

  • The home includes dedicated parking spaces.


Maun View Reviews (84)

Total of 84, showing 1-20
9.8

Maun View has a Review Score of 9.8 (9.789) out of 10, based on 14 reviews in the last 2 years. Over all time Maun View has 84 reviews.

Overall Experience

  • 71
  • 10
  • 2
  • 0
  • 1

Date Published

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Review from B T (Daughter of Resident) published on 6 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Food is not very good. Washing goes down to be washed and comes back not ironed or does not come back at all, mum's lost four items put in dryer, should not put jumper and trousers in the dryer for long times, things come back damaged.

Reply from Nicola Patchett, Home Manager at Maun View

Sorry to hear about your concerns, I know we have spoken already please feel free to have a informal chat with me as your feedback is important to me and Maun View.


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Review from S B (Sister of Resident) published on 6 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I researched many residential homes before selecting Maun View for my brothers long term care. Our experience has been excellent all the staff from cleaners, carers and management staff have been excellent listening to any concerns raised and quickly resolving any issues. He loves his bedroom as occasionally
likes his own company and space but also loves sharing banter and jokes with the staff. The staff keep me informed of any health issues. My brother is really happy at Maun View and that is what really matters. The clerical and financial staff have also been really helpful to keep the account in order.

Reply from Nicola Patchett, Home Manager at Maun View

Thank you so much for your lovely comments, they mean the world to me as Home Manager and the whole staff team.


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Review from C H (Daughter-in-law of Resident) published on 6 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Everyone here is always pleasant and approachable.
Staff always have time to have a friendly chat and Management door is always open.
The home is always clean,warm and welcoming.
Staff engage well with Residents.

Reply from Nicola Patchett, Home Manager at Maun View

Thank you for your lovely review, as a home we appreciate the time you take to review our service.


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Review from K W (Granddaughter of Resident) published on 5 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely care home, very clean, lovely staff. They keep the residents busy with various tasks and things to do. Love seeing the photos on social media and videos of what they have been doing.

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Review from Sally H (Daughter of Resident) published on 19 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been a resident for 2 and a half years and I am very happy with the care he receives. He loves the food, his room is good and he enjoys the activities he participates in. Staff are kind and caring to relatives and to residents. It's not easy when your relative has dementia and the staff are
extremely supportive.

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Review from Elaine M (Daughter of Resident) published on 19 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been in Maun View for more than a year now. She has severe dementia. We have had experience of 4 previous care homes for her, and by comparison, Maun View is excellent. From the moment she arrived, it was clear that we were being cared for as a whole family.
The care is exemplary, with
every member of staff engaged and interested in doing a great job for the residents. This in my opinion is a testament to the quality of the leadership. They have fostered an environment of transparency and support of their staff, such that they feel able to give their best and be involved in the decision-making and shaping of the running of the home. They clearly know and respect each other and so function well as a team.
There are always willing smiles and kindness; they know our names and which resident is ours. I appreciate very much that they find the time for a brief chat with me about Mum almost every time I go. This personal touch means a lot to us.

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Review from M W (Wife of Resident) published on 1 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I had to make the most difficult decision of my life to put my husband into care. Maun View was recommended to me and I rang to ask about it. That was the best phone call ever made. He is now settled and happy in the home. I can sleep and eat again, which I wasn't doing due to the stress of trying to
care on my own. I know he is well looked after and supported and the activities are really good for him. A big thank you from me.

Reply from Sam Bernard, Home Manager at Maun View

What a beautiful review, thank you so much. We are really grateful that you chose to put your trust in Maun View and that you are happy with the care and activities we provide. I'll make sure the entire team knows of your gratitude.


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Review from Adrian H (Son-in-law of Resident) published on 18 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The Maun View team are really excellent. The care and attention to my mother-in-law's needs is second to none.
It is refreshing that they put her first at all times.

Reply from Sam Bernard, Home Manager at Maun View

I would like to say thank you for this incredible review. It really does capture the essence of Maun View, putting residents first at all times. I will make sure that the entire team receive this fantastic feedback.


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Review from Jill B (Daughter of Resident) published on 18 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff very friendly, welcoming and very approachable. Always available to chat. They were very attentive and caring to Mum. Nothing was ever too much trouble. The care home is always very clean and tidy in all communal areas as well as personal spaces. They have a great selection of foods, snacks
and drinks always available. I would highly recommend to anyone asking.

Reply from Sam Bernard, Home Manager at Maun View

What a heart-warming review! We are eternally grateful for our relatives and adore the collaborative relationships we build to ensure best possible outcomes for residents. Thank you so much!


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Review from M B (Sister of Resident) published on 30 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I got to see my Sister and Brother-in-law every week on different days and always find the staff very friendly and professional and always there if you need help. It is a big relief to know they are happy, well cared for, and treated with respect. They do activities every day with trips out and are
happy for you to join in. I couldn't ask for a better home for my family and a big thank you for their excellent care.

Reply from Sam Bernard, Home Manager at Maun View

I want to say a huge thank you for this glowing review! We work so hard as a home to make our visitors feel welcome and to fill the lives of our residents with engagement, interaction, and joy. I will make sure that the staff team hears your feedback, these reviews offer such a reward to them, allowing them to hear what a fantastic job they are doing.


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Review from Heather M (Daughter of Resident) published on 11 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has currently lived here for 6 years and my dad and grandma before that. The care they give here is wonderful. Residents are treated like one of their own and the management and team are always open to discussion about anything at all. The environment of the home is clean, modern and homely and
the food is great. There are a wide variety of activities, entertainment and outings that are on offer very regularly with consideration given to many different abilities. Communication with relatives is excellent and I have complete peace of mind that my loved one is cared for.

Reply from Sam Bernard, Home Manager at Maun View

Thank you so much for this outstanding review. I will make sure it is passed on to the entire team. It is a pleasure to work alongside families to ensure the best possible outcomes for those in our care.


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Review from K S (Daughter of Resident) published on 28 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From my very first meeting with staff at Maun View, I felt reassured that my mum’s well-being was of paramount importance. I was also impressed that my well-being was important to them too.
It has been clear over the last 3 months that Maun View has a culture of kindness, caring and compassion. The
leadership team is honest and transparent, appearing to understand and value their staff which fosters the supportive and inclusive environment that I see at every visit.
I am confident that my mum’s needs (both mentally and physically) are being met.

Reply from Sam Bernard, Home Manager at Maun View

What an incredibly thoughtful and inspiring review. Thank you so much for sharing this! Reviews like this mean the world to us and I will make sure the whole team gets to see/hear your kind words.


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Review from Annabel W (Granddaughter of Resident) published on 27 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We moved my grandma to Maun View a few months before Christmas. Her improvement has been astounding in everything from her dementia and mood to her cleanliness. She frequently is taken on trips out and given many opportunities to stimulate her mind. She is certainly a happier and more content person
at Maun View. Thank you to the manager and the team.

Reply from Sam Bernard, Home Manager at Maun View

Thank you so much for this fantastic review. I will make sure the entire team hear your words of thanks and praise.


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Review from J R (Niece of Resident) published on 20 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care, staff are amazing. Management are brilliant.

Reply from Sam Bernard, Home Manager at Maun View

Thank you so much for this lovely review! We ate thrilled with the feedback and I'll make sure the whole team know how amazing they are!


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Review from M T (Daughter of Resident) published on 28 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident at Maun View for two weeks. I and my family are very happy with the care my mum is receiving. The staff, deputy manager and manager always make us feel welcome. The activities are really good, it's so nice that the family is asked to join with activities.

Reply from Sam Bernard, Home Manager at Maun View

Thank you so much for this incredibly positive review. We are so pleased that your mum has settled so well at Maun View, and I will make sure the entire team know how grateful you are for their efforts!


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Review from A B (Daughter of Resident) published on 16 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As a family, we are happy with the care that Mum is getting, however, more to the point, Mum is happy and after all that, surely is what families want. The management are extremely helpful, obliging and approachable. Really lovely. The nursing and care staff are lovely, friendly and work really hard,
they will answer any queries or find a staff member who can.

Reply from Sam Bernard, Home Manager at Maun View

Thank you so much for this incredible review! We are so grateful to have families such as yourselves who are supportive of the home and everything we do. We couldn't do it without you!


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Review from Helena M (Sister-in-law of Resident) published on 9 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are always very pleasant, in my experience, there is always somebody calling in on my relative to check up on her well-being. She is very happy with her treatment and is constantly praising the staff. I have only seen two meals and I could have eaten them both. The services are comprehensive
and make her life much more pleasant and natural. Although she prefers not to take part in most of the varied activities, she is always invited to join in. A perfect home-from-home and the manager is lovely. If I had to be in a home it would be top of my list.

Reply from Sam Bernard, Home Manager at Maun View

Thank you for this beautifully complimentary review! We are thrilled that you're relative is so happy here at Maun View and will ensure that the staff are all aware of your kind words.


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Review from Carol S (Daughter of Resident) published on 16 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It is a daunting task to find a care home for a family member, but Maun View stood head and shoulders above the other homes we visited. The staff are amazing and go the extra mile to provide activities, trips out and very recently, a visit to the pantomime in Mansfield. Last week we were able to join
Mum in a beautiful Christmas lunch at the home and it was fabulous. Even better, is the fact that we know she is wonderfully well looked after by the amazing staff, to whom we will always be grateful.

Reply from Sam Bernard, Home Manager at Maun View

Wow! What an incredibly glowing review for the staff team here at Maun View. We are eternally grateful for our families and their continued support and involvement in the home. I'll be sure to let the whole team know about your sincere and kind words of appreciation.


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Review from J H (Partner of Resident) published on 12 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find the staff and management to be very friendly and helpful and they look after my partner very well. I don't think I could wish for a better service.

Reply from Sam Bernard, Home Manager at Maun View

We thank you so much for this beautifully kind review. I'll be sure to let the staff know how appreciative you are of their hard work. We really appreciate how involved in the home you are and absolutely love that you come along to activities too!


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Review from Patricia F (Wife of Resident) published on 9 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been here a year now and I have full confidence that he is always safe and well cared for. All his needs are well met.

Reply from Sam Bernard, Home Manager at Maun View

This is lovely, thank you so much for the review! It is an absolute pleasure to care for your husband and we thank you for your involvement in the home. See you soon!


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Current Review Score: 9.8 (9.789)

Overview of Review Score

The Review Score of 9.8 (9.789) out of 10 for Maun View is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 14 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.880 for Maun View is calculated as follows: ( (151 Excellents x 5) + (11 Goods x 4) + (3 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 166 Ratings = 4.88

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.909 Points relating to the number of positive Reviews for Maun View is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 77 registered maximum number of service users is 15.4. 14 Positive Reviews ÷ 15.4 = 0.909

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 23 Jan 2025

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Meet the Team (4)

Nicola

Nicola Patchett

Job Title: Manager

Joined: 2007

Hello, my name is Nicola, I am Home Manager at Maun View Care Home. I started my caring career in 2007 here as a care assistant keen to make a difference to the lives of others.
I am still so passionate about supporting our older generation, listening to their life stories and achievements, and simply being there to make them smile. I feel extremely privileged to be a part of our resident’s and their families lives.
My aim is to ensure high quality care is provide in the most person-centred way to all of our residents while ensuring our residents are happy and enjoying life in a safe environment.


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Charlene Coats Kenzitt

Job Title: Deputy Manager

Joined: 2006

Charlene is our Deputy Manager. Charlene has worked at Maun View for 18 years and is a huge asset to the building. She is the go-to person for health and care queries and has built fantastic relationships with the
G.P. Pharmacist and other agencies.


Charlene is extremely passionate about resident wellbeing and prides herself on being meticulous in her approach to auditing and action within the home.


Jane

Jane Mackenzie

Job Title: Home Administrator

Joined: 2016

Jane is our Home Administrator. Jane is the person who will deal with any paperwork, contracts, finances and correspondence. She can be found tucked away in her office behind the reception desk whenever you should need her.


Natalia

Natalia Taylor

Job Title: Housekeeper

Joined: 2016

Natalia is our Housekeeper. She has worked at Maun View since 2016 and has successfully taken on many roles in that time. As Housekeeper, she is meticulous and manages the domestic team effectively to ensure our home is always spotless and inviting.


Her approach is one of kindness and she can never do enough for relatives and residents, with their experience at the heart of everything she does.


Frequently Asked Questions about Maun View

What types of Care is Maun View registered for?

Older Person Care, Dementia, Respite Care, Physical Disability, Sensory Impairment & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Maun View provide?

Palliative Care, Convalescent Care & End of Life Care are other types of care provided.

How many Rooms does Maun View have?

There are 77 Single Rooms.

What are the Facilities & Services at Maun View?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Maun View to the centre of Mansfield?

0.8 mile(s) as the crow flies, distance by road may be significantly further.