Maun View

261 Chesterfield Road South, Mansfield NG19 7EL
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9.8 84 Reviews
  • Maun View, Mansfield
Maun View is a 77 capacity service from Runwood Homes who are widely respected in the care sector for their contribution to numerous personal care needs, such as long-term residential care, dementia, temporary respite, and rehabilitation.

All Maun View carers have sound qualifications that allows the service to offer person-centred and effective care, within a warm and loving atmosphere.

Lounge and dining areas are well-furnished and comfortable, suited to individuals with mobility issues and conditions like Alzheimer's.

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Care Provided by Maun View

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 77 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Palliative Care

Good to Know

  • Person in charge
  • Nicola Patchett (Home Manager)
  • Admission Criteria
    • Admission is confirmed upon a satisfactory pre-admission assessment and confirmation that the needs of the potential resident can be met.
    • Ages 18+
  • Room Information
    • Single Rooms (77)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2019
    • Number of floors: 2

Funding & Fees Guide for Maun View

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,130
    • Self-Funded Residential Dementia Care from £1,130
    • RESPITE Self-Funded Residential Care from £1,280
    • RESPITE Self-Funded Residential Dementia Care from £1,280
  • (these prices are only a guideline, please contact Maun View to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Upon arriving at the home, please press the buzzer on the intercom. A member of staff will greet you shortly. The home kindly request that you sign the guestbook upon both arrival and departure. This helps maintain an accurate record of who is in the building.
    In the event of an emergency, please follow the designated safety protocols provided. Your cooperation ensures everyone's safety.


  • Parking

  • The home includes dedicated parking spaces.


Maun View Reviews (84)

Total of 84, showing 41-60
9.8

Maun View has a Review Score of 9.8 (9.789) out of 10, based on 14 reviews in the last 2 years. Over all time Maun View has 84 reviews.

Overall Experience

  • 71
  • 10
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  • 1

Date Published

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Review from B T (Husband of Resident) published on 24 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care home is situated in lovely surroundings. It has just been renovated to a very high standard. All rooms have new TVs and en-suite facilities. There are some lovely small lounges and a large function room where residents do daily activities. Food is cooked on-site, so is always fresh with a varied
menu. There is a laundrette and hair salon, a lovely self-service cafe and a garden area. My wife has been a resident for two years, and I can't praise the staff for the loving dignified care enough.

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Review from tracy G (Daughter of Resident) published on 15 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Exceptional care and commitment, especially under this unprecedented COVID condition. Found my dad in good spirits and clean and tidy after not seeing him for 16 weeks.
Well down to everyone.
Thank you for keeping him safe.

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Review from Angie B (Daughter of Resident) published on 14 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have always been very happy with the care and support of my mum, who has been in Maun View for about 6 years. Over the current crisis, their support and communication has been excellent, keeping us informed on a regular basis of events and the health situation of my mum on a regular basis.

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Review from Eva B (Daughter of Resident) published on 24 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was placed at Maun view under emergency conditions and it was so incredibly fortuitous as it is a wonderful care home with incredible staff and facilities. I live abroad and it is a huge comfort to know that my father is being taken care of so well when I am so far away. I am very impressed
with the smiling professionalism I have encountered and the general real " care " the residents receive. They were very quick to protect residents and staff during the Covid-19 scare and continue to act responsibly so that everyone is safe. The lovely activity coordinator came in especially on a Sunday for Fathers day so that the relatives could talk to their Father or Grandfather on Zoom. This is just one example of how the staff go over and above at Maunview and I would not hesitate to recommend it as an excellent care home.

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Review from M P (Resident) published on 16 June 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are lovely and very helpful. They are always there for you.

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Review from M Y (Resident) published on 16 June 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Made very welcome and comfortable. Settled very well.

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Review from Nikki S (Daughter of Resident) published on 29 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has been well cared for by the kind, knowledgeable, consistent staff. They have got to know her well, consider her preferences and work hard to make sure she is content. The new manager is especially experienced and capable, and nothing is missed. They are all proactive in ensuring safety and wellbeing,
and we are contacted promptly if they have any concerns, and we feel able to ask questions. The activities coordinator has got speakers for Skype calls so that Mum can hear us easily while we're not allowed to visit during the pandemic, and she is flexible so that we can speak at a time that suits Mum but also fits with work calls and commitments. We have got to know the staff well in the time Mum has been at Maun View, and they have a genuine concern for her.

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Review from A F (Niece of Resident) published on 3 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My aunt appears to be happy and content at Maun View and is cared for well. The only drawback is the laundry. For example - items of clothing have appeared in her wardrobe which do not appear to be hers. Items of clothing that have been bought for her have disappeared. Sometimes she appears to look
rather unkempt but clean. Perhaps a better system in regards of laundry.

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Review from D M (Daughter of Resident) published on 10 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff and management at Maun View go the extra mile to provide outstanding care and support for the residents in their care.
My mother suffered a broken hip and following a stay in hospital returned to Maun View. All the staff have taken very good care of her to rehabilitate and facilitate her
recovery and mobility. She has been monitored carefully. Any issues I have ever raised have been promptly dealt with.

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Review from M S (Son-in-law of Resident) published on 21 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Had problems in 2019 and things have improved since then. My mother in law needs assistance with eating and the provision of soft foods. She also needs to be monitored properly so she doesn't have another fall and break as she has had previously.

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Review from Wendy C (Daughter of Resident) published on 27 August 2019
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

My mum was in Maun View for over a year. We were given one week's notice to find our mum a new home due to the nursing side closing. We were told that the home would help and support families any way they could. We had no help from them what so ever. Will never recommend Runwood Homes to anyone, disgusted
in the way we were treated. Carers and nurse were lovely and caring but managers at the top, nothing.

Reply from Clare Silvester, Head of Quality and Governance at Maun View

Thank you for your review on Maun View.
With the current national shortage of registered nurses across the country and the impact this is having on the care sector, Runwood Homes Senior Living took the very difficult decision to de-register the nursing beds at Maun View. This decision was not taken lightly by our board of directors and is ultimately about our assurance that we can safely and adequately staff the service by skilled and competent nurses. Given the severe lack of nurses, the nursing provision at Maun View could not continue.
We are sorry that you felt the home didn't support you during this time, we will, of course, take lessons from your concerns.
Thank you for the compliment regarding the staff team at Maun View.


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Review from Lesley G (Daughter of Resident) published on 29 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff were excellent.
Re: nursing section - Very unfortunate that some very ill patients who are "compos mentis" are constantly disturbed by dementia patients. Dementia patients have to resort to walking up and down the corridor as there is nowhere else for them. Very sad for both.
Fridge in that
kitchen is missing all door shelves and staff who should be "caring" are washing up. Your cooks have no idea ie liquid or semi-liquid diets, hence need for fridge space.

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Review from Tracey B (Daughter of Resident) published on 11 January 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Having visited other Nursing homes around we decided she should stay here as it ticked every box for us.
We have been able to personalise Mum's room to make it home from home with no restrictions on what can be brought in, this has really helped settle Mum in.
I read somewhere "Our resident's don't
live at our place of work, we work in their home", this sums up everything we love about the place.
Mum is kept safe and comfortable, her care needs are always met and despite her poor health is encouraged to socialise with others. Any questions that we have are answered efficiently and Mum feels at home.
The Manager and Assistant Managers door is always open, they offer reassurance and emotional support if needed.
All of the staff are part of Mum's extended family which helps reassure us we have done the right thing. We know Mum is definitely getting the care she both needs and deserves.
Excellent nursing home run by excellent staff, keep up the good work.

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Review from Graham (Son of Resident) published on 23 November 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The atmosphere at Maun View is that of a caring and welcoming home with all staff knowing residents in their care and clearly being concerned for their welfare. The care provided is very good with no problems experienced. Any concerns are addressed very quickly. As family we are encouraged to feel at
home and welcome to visit any time. Mum is happy and secure, feeling safe and at home. We all feel very happy that Mum is somewhere where she can and does receive the care she deserves despite not being in the best of health.

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Review from Maureen H (Daughter of Resident) published on 17 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Maun View has been the answer to our problems. Mum needed full-time care and came here to be assessed as to her needs. The staff go that extra mile and are all so lovely and caring. Mum is now here full time and enjoys it very much. As I live over 200 miles away it is a great comfort to me that mum
is happy here.

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Review from J B (Daughter of Resident) published on 20 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The management and staff at Maun View are very comfortable and caring. The residents are treated with respect and dignity. The residents are kept clean and the food is of good variety and portion size. The care home is always clean and you can go and see your relative at any time and if you have any
concerns at all it is sorted out straight away.

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Review from Sarah M (Granddaughter of Resident) published on 1 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Grandma is a resident at Maun View. The staff are very caring and supportive. When I visit everyone is welcoming and friendly. There is a lovely, calm atmosphere, I especially enjoy taking her to the Cafe where we can have a cup of tea, listen to music and chat to others. My Grandma has dementia
and very confused but staff are helpful and patient. I would definitely recommend Maun View to anyone who is seeking quality care for loved ones.

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Review from B S (Resident) published on 17 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent

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Review from Keith H (Son of Resident) published on 19 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We found that the staff were very caring and supportive and would highly recommend Maun View care home.

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Review from C F (Daughter of Resident) published on 28 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The atmosphere is friendly and caring and staff carry out our requests when we visit.
However, there is a lack of communication between visits, which is particularly relevant to us as we live 3 hours drive away and are only able to visit every few weeks.

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Current Review Score: 9.8 (9.789)

Overview of Review Score

The Review Score of 9.8 (9.789) out of 10 for Maun View is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 14 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.880 for Maun View is calculated as follows: ( (151 Excellents x 5) + (11 Goods x 4) + (3 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 166 Ratings = 4.88

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.909 Points relating to the number of positive Reviews for Maun View is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 77 registered maximum number of service users is 15.4. 14 Positive Reviews ÷ 15.4 = 0.909

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 23 Jan 2025

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Meet the Team (4)

Nicola

Nicola Patchett

Job Title: Manager

Joined: 2007

Hello, my name is Nicola, I am Home Manager at Maun View Care Home. I started my caring career in 2007 here as a care assistant keen to make a difference to the lives of others.
I am still so passionate about supporting our older generation, listening to their life stories and achievements, and simply being there to make them smile. I feel extremely privileged to be a part of our resident’s and their families lives.
My aim is to ensure high quality care is provide in the most person-centred way to all of our residents while ensuring our residents are happy and enjoying life in a safe environment.


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Charlene Coats Kenzitt

Job Title: Deputy Manager

Joined: 2006

Charlene is our Deputy Manager. Charlene has worked at Maun View for 18 years and is a huge asset to the building. She is the go-to person for health and care queries and has built fantastic relationships with the
G.P. Pharmacist and other agencies.


Charlene is extremely passionate about resident wellbeing and prides herself on being meticulous in her approach to auditing and action within the home.


Jane

Jane Mackenzie

Job Title: Home Administrator

Joined: 2016

Jane is our Home Administrator. Jane is the person who will deal with any paperwork, contracts, finances and correspondence. She can be found tucked away in her office behind the reception desk whenever you should need her.


Natalia

Natalia Taylor

Job Title: Housekeeper

Joined: 2016

Natalia is our Housekeeper. She has worked at Maun View since 2016 and has successfully taken on many roles in that time. As Housekeeper, she is meticulous and manages the domestic team effectively to ensure our home is always spotless and inviting.


Her approach is one of kindness and she can never do enough for relatives and residents, with their experience at the heart of everything she does.