Maun View

261 Chesterfield Road South, Mansfield NG19 7EL
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9.8 84 Reviews
  • Maun View, Mansfield
Maun View is a 77 capacity service from Runwood Homes who are widely respected in the care sector for their contribution to numerous personal care needs, such as long-term residential care, dementia, temporary respite, and rehabilitation.

All Maun View carers have sound qualifications that allows the service to offer person-centred and effective care, within a warm and loving atmosphere.

Lounge and dining areas are well-furnished and comfortable, suited to individuals with mobility issues and conditions like Alzheimer's.

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Care Provided by Maun View

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 77 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Palliative Care

Good to Know

  • Person in charge
  • Nicola Patchett (Home Manager)
  • Admission Criteria
    • Admission is confirmed upon a satisfactory pre-admission assessment and confirmation that the needs of the potential resident can be met.
    • Ages 18+
  • Room Information
    • Single Rooms (77)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2019
    • Number of floors: 2

Funding & Fees Guide for Maun View

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,130
    • Self-Funded Residential Dementia Care from £1,130
    • RESPITE Self-Funded Residential Care from £1,280
    • RESPITE Self-Funded Residential Dementia Care from £1,280
  • (these prices are only a guideline, please contact Maun View to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Upon arriving at the home, please press the buzzer on the intercom. A member of staff will greet you shortly. The home kindly request that you sign the guestbook upon both arrival and departure. This helps maintain an accurate record of who is in the building.
    In the event of an emergency, please follow the designated safety protocols provided. Your cooperation ensures everyone's safety.


  • Parking

  • The home includes dedicated parking spaces.


Maun View Reviews (84)

Total of 84, showing 61-80
9.8

Maun View has a Review Score of 9.8 (9.789) out of 10, based on 14 reviews in the last 2 years. Over all time Maun View has 84 reviews.

Overall Experience

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Review from I C (Resident) published on 28 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Good care and support.

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Review from A B (Daughter of Resident) published on 9 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father is really happy and comfortable. The staff are very nice and caring. The cleanliness is good but could be slightly better. Overall really happy.

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Review from Joy R (Daughter of Resident) published on 9 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent nursing/care home.
Nothing whatsoever to complain about.
Everything possible is done to make the residents feel safe and cared about.
There has been a vast improvement in my father since being here and he does not ask about going back to his home so he has settled in from the first day
here.

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Review from Rachel W (Granddaughter of Resident) published on 20 March 2017
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

The food was very poor, the staff were not interested in being there, you could never find a staff member unless you looked in the staff room, we had a few occasions where my grandma was found after a fall (sometimes outside via a broken fire escape that was not fixed) and staff were unable to advise
how long she was on the floor or outside for that matter. After raising concerns nothing was ever done about it. We moved my grandma to a new home and she has put on weight and is a lot happier in herself. I would never recommend this home to anyone who actually wants loved ones to be cared for.

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Review from Gerard G (Son of Resident) published on 2 December 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

On reflection from my Mom going into the care home and up to the present day, I feel that the care and professionalism of the care home has been very good. The staff from high to low act in a very good and positive way towards the residents as well as the families who feel reassured that the residents
are being cared for 24-hours a day. I think that the whole package of the care home is second to none and after visiting my Mom, I feel that I am leaving her in very capable hands.

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Review from Angela G (Daughter-in-law of Resident) published on 22 November 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When my Mum-in-law went into Maun View Care Home, it was very emotional knowing this lady for 47 years and being a big part of her life, it was very sad. The management and staff of Maun View welcomed my Mum-in-law like their own and since day 1 have treated her with dignity, care and not only supported
my Mum-in-law but all of our family as well. She's eating and drinking and likes to mix with the residents. Knowing she's safe and secure 24/7 puts my mind at rest. Maun View is a very welcoming care home.

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Review from Susan Jane G (Daughter-in-law of Resident) published on 21 November 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We were all upset that my mother-in-law had to go into a nursing home but now she is in Maun View we can relax knowing she is in a safe, caring environment. The staff are really friendly and nothing is too much trouble for them when it comes to caring for my mother-in-law and the other residents. We
know she is eating proper meals and drinking plenty of liquids which she wasn't doing at home. We are impressed with the standards of cleanliness and hygiene. The best thing is now knowing my mother-in-law is safe, happy and cared for.

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Review from Diane I (Granddaughter of Resident) published on 21 November 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When my Grandmother first went into Maun View, I was optimistic but this was because we wanted as a family to keep our Grandmother in her own home. The staff have welcomed my Grandmother like their own! The place is very welcoming and they have offered great support to our family not only emotionally
but with outside agencies. We feel that much care and dignity was shown at all times and we feel that she is now safe and secure within Maun View.

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Review from Philip G (Son of Resident) published on 21 November 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care for my mother has been very good and satisfactory. The staff and management have been very helpful. My mother's health seems to have improved since going into the home - she is eating better than when she was in her own home. I feel she is being looked after very well and is in a safe and secure
environment which gives all the family peace of mind. The home has agreed to let Mam have her own double bed from her house into her room which she likes and is encouraging her to sleep better and settle down.

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Review from Kelly G (Granddaughter of Resident) published on 18 November 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my Mamma was taken care of by the home, care and dignity has been to a high standard. The staff/management have contacted the family with changes and any appointments. This also provides reassurance with how her days have been, whether they are good/bad. When I see my Mamma in Maun View, I feel
she appears content and happy when I have visited. The staff are very welcoming to all family and have been immensely supportive in all situations.

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Review from Ronald T (Son of Resident) published on 20 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

When searching for a care home for my father in early 2015 I visited 6 homes locally before opting for Maun View. My choice has been justified by the excellent service my dad received. The care and attention he received from all members of staff was exemplary. Particularly when he needed medical attention
that was quite frequent towards the end of his life. The criticism I would make is that on numerous occasions during my frequent visits residents alarms were left operating for long periods of time, suggesting staff shortages particularly at weekends. This was my experience on upper floor only.

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Review from John S (Resident) published on 26 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I moved into this home because my wife was ill, whilst I was staying here she died, I now live her permanently. I think it's a home from home, safe and I am really well looked after. The staff and manager are great.

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Review from D S (Son-in-law of Resident) published on 19 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I must say I am impressed with all the staff. The manager and deputy are fantastic recently my dad passed away, everyone could not have given me more support, I felt they were extended family, I have never felt so supported. Prior to my bereavement and my dad was extremely well looked after, staff went
the extra mile as he could be very difficult, I would and do recommend to everyone I meet who is looking to put their loved one into a home. I feel they are not just a care home they are much much more. Thank you Maun View.

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Review from Majorie (Resident) published on 15 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I wanted to share the experiences I receive at Maun View staff are so good they tend to my every need, we have a new activities person he is great, life doesn't get any better recently we had a pancake tossing day. It was great we are now in the newspaper and famous- I love it here.

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Review from Anthony R (Friend of Resident) published on 15 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am a regular visitor to Maun View my friend has lived there for 4 years, he is a difficult man but staff pamper him, he is so looked after, he is always being offered refreshment, the activity program suits everyone, he always looks clean. This will be my chosen home when the time comes, great management
- good all round environment. Excellent facilities.

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Review from Elizabeth B (Resident) published on 15 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have not lived at the care home long, I have lived alone in a big house so this was a big decision; guess what I love it. Recently we celebrated valentines day, wow it was great. I really felt alive and included, would recommend this lifestyle for anyone.

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Review from Gwendoline P (Resident) published on 15 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I enjoy myself at Maun View it is a very pleasant and comfortable home. I am so glad I came to live here.

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Review from Ian T (Son of Resident) published on 15 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was visiting recently and the home was celebrating St Patricks Day, the handyman was dressed as a green elf, beer was flowing and the home had put on entertainment. It was so good, my mum is so happy at the home. The manager has been a source of information and support. Thank you.

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Review from Roy A (Resident) published on 15 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I do have spells of respite in Maun View, it's lovely. I feel cared for and looked after. I love Maun View.

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Review from Elizabeth B (Resident) published on 15 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am a resident, I like being here, I think the carers are lovely. Thank you Maun View.

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Current Review Score: 9.8 (9.789)

Overview of Review Score

The Review Score of 9.8 (9.789) out of 10 for Maun View is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 14 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.880 for Maun View is calculated as follows: ( (151 Excellents x 5) + (11 Goods x 4) + (3 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 166 Ratings = 4.88

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.909 Points relating to the number of positive Reviews for Maun View is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 77 registered maximum number of service users is 15.4. 14 Positive Reviews ÷ 15.4 = 0.909

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 23 Jan 2025

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Meet the Team (4)

Nicola

Nicola Patchett

Job Title: Manager

Joined: 2007

Hello, my name is Nicola, I am Home Manager at Maun View Care Home. I started my caring career in 2007 here as a care assistant keen to make a difference to the lives of others.
I am still so passionate about supporting our older generation, listening to their life stories and achievements, and simply being there to make them smile. I feel extremely privileged to be a part of our resident’s and their families lives.
My aim is to ensure high quality care is provide in the most person-centred way to all of our residents while ensuring our residents are happy and enjoying life in a safe environment.


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Charlene Coats Kenzitt

Job Title: Deputy Manager

Joined: 2006

Charlene is our Deputy Manager. Charlene has worked at Maun View for 18 years and is a huge asset to the building. She is the go-to person for health and care queries and has built fantastic relationships with the
G.P. Pharmacist and other agencies.


Charlene is extremely passionate about resident wellbeing and prides herself on being meticulous in her approach to auditing and action within the home.


Jane

Jane Mackenzie

Job Title: Home Administrator

Joined: 2016

Jane is our Home Administrator. Jane is the person who will deal with any paperwork, contracts, finances and correspondence. She can be found tucked away in her office behind the reception desk whenever you should need her.


Natalia

Natalia Taylor

Job Title: Housekeeper

Joined: 2016

Natalia is our Housekeeper. She has worked at Maun View since 2016 and has successfully taken on many roles in that time. As Housekeeper, she is meticulous and manages the domestic team effectively to ensure our home is always spotless and inviting.


Her approach is one of kindness and she can never do enough for relatives and residents, with their experience at the heart of everything she does.