Moriah House

Deep Furrow Avenue, Carlton, Nottingham NG4 1RS
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8.8 25 Reviews
  • Moriah House, Nottingham
Moriah House is situated in the heart of the Nottingham suburb of Carlton, less than two miles from the centre of the city, with all its shops and amenities. Since 1980 it has offered its residents high-quality care and accommodation in a warm and relaxed setting. The home provides accommodation for those who still wish to be independent as well as those who may need a little more attention and looking after.

Anyone who has ever visited Moriah House will tell you that it is one of the happiest homes they have been in. The manager and all the staff work really hard to create an environment where residents can enjoy life to the full, and become part of the strong community atmosphere that makes the home a special place. Everyone at the home wants residents to feel part of a loving and caring community where nothing is too much trouble. This is not only comforting for those who live at the home but also offers peace of mind to relatives and loved ones.

The home is proud to be very much part of the local community and look forward to continuing to care for its residents for many years to come.

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Care Provided by Moriah House

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 50 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Offered
  • Alzheimer's
  • Bipolar/Manic Depression
  • Epilepsy
  • Huntington's Disease
  • Parkinson's Disease
  • Other Care Provided
  • Day Care
  • Own GP if required

Good to Know

  • Person in charge
  • Jane Peters (Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (48)
    • Couples/Companion Rooms (1)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2014

Funding & Fees Guide for Moriah House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access

Moriah House Reviews (25)

Total of 25, showing 1-20
8.8

Moriah House has a Review Score of 8.8 (8.821) out of 10, based on 8 reviews in the last 2 years. Over all time Moriah House has 25 reviews.

Overall Experience

  • 12
  • 10
  • 2
  • 0
  • 1

Date Published

25
1
1
8
17

Review from Valerie W (Wife of Resident) published on 13 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has dementia and has been there for two and a half months. I have no complaints, staff are great, meals are varied, lot of entertainment and very clean. The staff go the extra mile with patients and visitors. Also security is excellent.

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Review from Robert E (Son of Resident) published on 30 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My father came here during the COVID outbreak in 2019. His dementia meant he was challenging for the staff who managed his condition with care, compassion and dignity. The staff were always approachable and professional. I believe this was the best option for him and I have never had cause to regret
it.

Reply from Lynn Jewell, Operations Manager at Moriah House

Thank you for your very kind review. Dementia is a very difficult illness for both the person living with it, and their family. We try and support both, with high quality care, through what can be difficult times. We are glad that you have never had cause to regret your decision to place him with us. Best wishes to you.


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Review from Michelle N (Friend of Resident) published on 13 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It's a very good uncaring home. Staff full very caring and supportive to the residents. It's a very clean and lovely home to be in.

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Review from Jane B (Daughter of Resident) published on 12 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Wonderful staff. Keeps me informed with any problems/information etc. I think we are lucky to have a system like care homes in this country. I couldn't do this on my own. No problems with the home that I can see. Thank you.

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Review from E R (Sister of Resident) published on 12 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Staff are friendly and helpful. Don't mind being asked to do things for my sister.

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Review from L P (Daughter of Resident) published on 12 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Office paperwork needs completing sooner rather than later. Food needs to be cut up into very small pieces, without skin etc and a knife and fork provided. My dad is looked after quite well by the staff. He seems content and very well fed. He seemed settled.

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Review from Avril R (Sister of Resident) published on 2 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After the first few days, my sister settled very comfortably into her lovely room, happy to have her TV and some of her possessions. The level of care from staff is consistently kind and enthusiastic. It is a great relief to know she is being so well and kindly cared for all the time.

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Review from D G (Daughter of Resident) published on 13 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are wonderful, although recently a large amount of staff left, I found this worrying as many of them were staff I had come to know over the years, and who knew my mum and cared for her very well. Mum is happy and clearly cared for so I am overall happy with everything.

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Review from Richard W (Husband of Resident) published on 15 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has just died. The staff were very kind and sympathetic, both when I visited and in her final hours. She had Alzheimer's and despite the fact she had almost no communicative skills and was heavily reliant on help to do the most basic tasks, they were very supportive and I never had any cause
for concern about her treatment. The home itself is not luxurious, but her room was very pleasant and the atmosphere in the home was very good. It was kept very clean. The food was very good and the laundry service, excellent. Most importantly, my wife was happy.

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Review from J H (Daughter of Resident) published on 28 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

My mum has dementia and move into Moriah House after a difficult period when her health had deteriorated significantly. Within a couple of weeks, she was walking, eating and drinking normally again. I believe this is due to the quality of care she received. The staff are friendly and welcoming and I
truly appreciate their kindness to my mum when she can be quite challenging due to her dementia.

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Review from Emma R (Granddaughter of Resident) published on 21 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandmother came into respite care after a difficult few months at home. From the start, all the staff have been kind and caring towards my grandmother. The care she is receiving is more than we could ask for and made the transition into care very easy for my grandmother and family.

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Review from T L (Friend of Resident) published on 21 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

It is a pleasure to visit a very dear friend at the home. The staff are very pleasant and are to be admired for doing a very difficult job with a smile.
I spoke to a senior today who exhibited an aura of professional capability coupled with an innate sense of optimism for the future.
Well done guys.

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Review from D F (Respite Resident) published on 7 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

Appreciating that it was a difficult time over Dec 2021 and most care homes had to close their doors yet again, it was a very poor experience that our loved one endured.
The staff were pleasant, but basic care needs were unfortunately neglected, such as hygiene of the resident, one bath and shower
in 4x weeks.
Food was very basic and lacking in choice, having no bacon when requested even though other residents were eating it. No porridge either on some days.
Clothing missing after going to the laundry, even though labelled. Ten pairs of new pants missing, only had the pants they left in and wasn't sure how long they had been wearing them, but hadn't had any clean ones to wear.
No activities arranged over Xmas period.
The weekly cost of this home should be revised, as it is expensive as the Care Commission report suggests....overall requires improvements. We have found much better and cheaper, without compromise on care. We wouldn't recommend.

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Review from Dawn B (Daughter of Resident) published on 27 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have been very impressed by Moriah House, especially the care staff. They are friendly, cheerful and genuinely seem to care about my mum. I live abroad, I have been here for 2 weeks and it is my last day tomorrow, but I can leave feeling happy she is in good hands.
Every time we have visited Mum,
we have had a friendly welcome. The food is excellent and the facility is clean. I would highly recommend this facility.

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Review from Tracy R (Friend of Resident) published on 17 July 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are very helpful and supportive and make visitors feel welcome. Always around and answer any questions you may have, looked after my friend very well and would recommend this home to family and friends.

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Review from Julia D (Niece of Resident) published on 14 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Two of my relatives were moved to Moriah House at short notice. They have both settled in extremely well and appear to be very happy. Apart from 2 falls since admission, the carers are always present in the living room and appear to keep a close eye on the residents. They both seem clean and well cared
for in spite of their incontinence issues. Staff and management are very friendly and helpful. Food and snacks are excellent.

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Review from Lisa L (Granddaughter of Resident) published on 14 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care for my Grandma has been excellent. The staff are very loving and caring towards her. They have been amazing with us all as a family. I couldn't have wished for better care for her.

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Review from Layla W (Daughter of Resident) published on 28 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy to have found this home for my mum. The staff are great and after a month of visiting, it's like being part of the family.
The manager is great and made the whole transition for my mum and our family a lot easier. The manager is very approachable to discuss anything, mum has settled
in very well in such a short space of time so far.
Lovely place and staff. A+ Would recommend.

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Review from M B (Sister-in-law of Resident) published on 2 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am a regular visitor in the capacity of visiting relatives (my sister in law was cared for for 5 years and got very good care) Recently another sister in law (89) is there and she too is well cared for. The staff are very friendly and patients are always kept clean. There is no smell contrary to some
other homes I have visited in the past. I also visit two residents and give them Holy Communion which they look forward to. Staff have full respect of this and all overall is a pleasant home.

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Review from S H (Daughter of Resident) published on 17 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are delighted to have found such a caring home with long serving staff whose focus is the happiness of its residents. Mum happily showed us her colour coordinated room with a lovely view and comfy bed. She praises the freshly cooked meals and thinks the staff are wonderful.
What more could we ask
than to have found this oasis in a sea of homes where we know mum is safe and happy and we, at last, have peace of mind.

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Current Review Score: 8.8 (8.821)

Overview of Review Score

The Review Score of 8.8 (8.821) out of 10 for Moriah House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 8 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.4 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.421 for Moriah House is calculated as follows: ( (55 Excellents x 5) + (26 Goods x 4) + (13 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 95 Ratings = 4.421

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.4 Points relating to the number of positive Reviews for Moriah House is based on 7 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 = 3.7

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10. 7 Positive Reviews ÷ 10 = 0.7

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 19 Jan 2022

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Frequently Asked Questions about Moriah House

What types of Care is Moriah House registered for?

Older Person Care, Dementia, Respite Care & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Moriah House provide?

Day Care & Own GP if required are other types of care provided.

How many Rooms does Moriah House have?

There are 48 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Moriah House?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Moriah House to the centre of Nottingham?

2.7 mile(s) as the crow flies, distance by road may be significantly further.