What types of Care is Newgate Lodge Care Home registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Newgate Lodge Care Home provide?

Palliative Care, Day Care, Convalescent Care, Physiotherapy, Independent Living Training, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

What are the Facilities & Services at Newgate Lodge Care Home?

Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Newgate Lodge Care Home to the centre of Mansfield?

0.7 mile(s) as the crow flies, distance by road may be significantly further.

Newgate Lodge Care Home, Newgate Lane, Mansfield, Nottinghamshire NG18 2LG

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Review from S C (Daughter of Resident) published on 19 February 2025
Submitted via Postal Card • Report

Overall Experience

The care home is amazing. It is literally home from home-from-home feeling. They treat all residents with so much respect and care. As you enter the home it smells lovely. The cleaners do a good job. All the staff, including the office, carers and supervisors are just fantastic. The food is restaurant

standard and they eat it in a beautiful dining room. They treat the residents as real people and have nice chats and laughs with them. They have an amazing entertainment team that organises daily activities from playing games, yoga, stretches, mind games and also have outside singers come in. Overall just a fantastic care home.

Reply from Laura Quince, Manager at Newgate Lodge Care Home

Thank you so much for your lovely review, all our staff put 100% into taking care of all our residents. I will pass on your lovely words to all our amazing staff.

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Review from Carron C (Granddaughter of Resident) published on 6 February 2025
Submitted via Website • Report

Overall Experience

I wanted to reach out and say thank you to you and to the amazing staff of Newgate Lodge Care Home. My grandmother was only there for a few days but everyone there made those few days beautiful. I know how much I loved my visit there and how impressed I was with every person I had contact with. They

were all genuine and lovely to talk to. I loved seeing how gentle they were with my grandma and I can't tell you how much their love and care meant to me. Newgate Lodge was the answer to all our prayers and I felt so good leaving my grandma in your capable hands, I only wish it could have been for a little longer.
Thank you all for everything. I am so grateful for all of you and I appreciate everything you did for my grandma and her family.

Reply from Laura Quince, Manager at Newgate Lodge Care Home

Thank you so much for your love words, I will pass these onto all our lovely staff.

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Review from Karen G (Daughter of Resident) published on 6 February 2025
Submitted via Postal Card • Report

Overall Experience

The staff are very welcoming and friendly. They treat my dad with respect and dignity, as they always do.

Reply from Laura Quince, Manager at Newgate Lodge Care Home

Thank you so much for your lovely review, I will pass these onto our hard-working staff.

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Review from Lesley P (Daughter of Resident) published on 29 January 2025
Submitted via Postal Card • Report

Overall Experience

This home is lovely.
My mother is well looked after.
Her needs are all cared for and the staff attend to her.

Reply from Laura Quince, Manager at Newgate Lodge Care Home

Thank you for your kind words I will pass them on to all our hard-working staff.

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Review from A A (Sister of Resident) published on 28 January 2025
Submitted via Website • Report

Overall Experience

My sister has settled in well and although distance dictates that we don't visit often, whenever we visit, we find the staff friendly and caring. We are also informed regularly if my sister needs anything, which we do our best to send her.

Reply from Manjas Lidder, Managing Director at Newgate Lodge Care Home

We would like to thank you for your lovely review of Newgate Lodge Care Home and for trusting Lidder Care to look after your sister.

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Review from Ian H (Son of Resident) published on 28 January 2025
Submitted via Website • Report

Overall Experience

My mother came to Newgate 7 1/2 years ago, the outlook only being for 6 months but with the love and care given by all the staff, we had her for a further 7 years. This was down to all the staff's love, stimulation and encouragement. We would like to say that the staff and management all do really Care

with a capital "C" about all the residents they look after. We have found that not only do they care about their residents, they also look after and support family members, as we have found a few times over the years. We never had concerns about Mum's eating, as she always cleared the plate, the food provided is freshly cooked on the premises every day and very nutritious. The day Mum passed the staff's support, and love was immeasurable they helped with everything that needed doing, their arms were around us in a very caring way, this is how the staff are and it's exactly how they look after the people, one big family. We will be forever grateful to everyone involved in Mum's care. Highly recommend.

Reply from Laura Quince, Manager at Newgate Lodge Care Home

Thank you so much for your lovely words, this is what we do best at Newgate Lodge all our resident are our family, I will pass your lovely words on to all our hard working staff.

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Review from Julie L (Daughter of Resident) published on 28 January 2025
Submitted via Website • Report

Overall Experience

Thank You, Newgate Lodge Care Home!
Our family are deeply grateful to the team at Newgate Lodge Care for the exceptional care they provided to my father during his stay. From the warm and welcoming environment to the genuine compassion shown by every staff member, it was clear that this is a place

where residents are treated with respect and kindness.
The team took the time to understand my dad's needs and preferences, offering personalized care that made him feel comfortable and at home. Their professionalism and dedication gave us peace of mind during such a difficult time, which was invaluable.
I highly recommend Newgate Lodge Care to anyone seeking outstanding care for their loved ones. The kindness and support we experienced will always hold a special place in our hearts.

Reply from Manjas Lidder, Managing Director at Newgate Lodge Care Home

Thank you for your kind and thoughtful review highlighting the exceptional care provided for your father during his stay. It is lovely to hear you found the environment warm and welcoming and highlighted residents are treated with respect and kindness. Finally, thank you for the recommendation to others and for allowing Lidder Care to care for your loved one.

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Review from Angela W (Daughter of Resident) published on 28 January 2025
Submitted via Website • Report

Overall Experience

The staff are absolutely outstanding. The activities that they do with the residents are so good. The residents are always kept occupied. I can't thank the care staff enough for all the care they have given to my mum, even when she's not being particularly kind to them. They always wear a smile.

Reply from Manjas Lidder, Managing Director at Newgate Lodge Care Home

On behalf of Lidder Care, I would like to thank you for your wonderful review. We will make sure to pass on your comments to our activities team who always go above and beyond to make each day as memorable as possible.

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Review from Karen G (Daughter of Resident) published on 22 January 2025
Submitted via Website • Report

Overall Experience

I would just like to say how grateful for the care given to my father following a fall in his room, not only was it an extremely stressful time for him to have to wait for a paramedic, but the support your team gave to me was very much appreciated as it was an upsetting experience. I work in a healthcare

setting myself and I would like to say that a particular member of staff is outstanding in her role, she's a credit to Newgate Lodge.
Many thanks.

Reply from Manjas Lidder, Managing Director at Newgate Lodge Care Home

On behalf of Lidder Care, I would like to thank you for your review. As a care group, we are constantly trying to improve our delivery of care and are proud to have implemented an acoustic resident monitoring system to further reduce the risk of fall-related hospital admissions. This implementation aligns with our mission to support the care team to improve well-being for all through the compassionate use of quality technology solutions.

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Review from J S (Friend of Resident) published on 16 January 2025
Submitted via Postal Card • Report

Overall Experience

We visit our friend every couple of weeks and have always been struck by the friendly atmosphere and extremely pleasant manners of the staff. Today the home was decorated for Christmas and seasonal music was playing.
Sadly, our friend is slowly slipping away, but her life is made as pleasant as it

can be by the care and respectful consideration given to her at Newgate Lodge.

Reply from Laura Quince, Manager at Newgate Lodge Care Home

Thank you for your kind words. I will ensure that this is pass on to all our staff who work so hard to make Newgate Lodge a very friendly atmosphere and pleasant place for all our residents and families to visit.

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Review from Andrew J (Son of Resident) published on 24 December 2024
Submitted via Postal Card • Report

Overall Experience

I was recommended to Newgate Lodge Care Home for Mum's care by a family friend. I found the receptionist, the manager and all the staff to be lovely, helpful people. The care my mum has received since she came here has been outstanding. I cannot praise the staff enough for all they have done for her.

She is much happier and healthier. The improvement in her overall health and appearance is remarkable. She loves the food, the recreational activities, concerts, arts and crafts and activities. She is out of bed every morning which is very important when confined to a wheelchair. Overall, five-star.

Reply from Laura Quince, Manager at Newgate Lodge Care Home

Thank you so much for your lovely words, I will pass your kind words on to all our staff.

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Review from S K (Son of Resident) published on 2 October 2024
Submitted via Website • Report

Overall Experience

Excellent care home highly recommended, staff and facilities lovely also lovely and caring to interact with staff and all residents.
I called on the resident to see for myself the facilities in place and was impressed by the genuine empathy and care from all the staff to a very high standard.

Reply from Manjas Lidder, Managing Director at Newgate Lodge Care Home

We would like to thank you for such a thoughtful and complimentary review. Your words highlighting the empathy and care our team demonstrate is truly appreciated and we thank you for choosing Lidder Care.

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Review from Helen E (Daughter of Resident) published on 28 August 2024
Submitted via Website • Report

Overall Experience

I think this care home is brilliant, they look after my mum who has dementia, they treat her like she's one of their own family members. She loves to hug all the staff and smiles as soon as someone talks to her. She is always nicely dressed, in clean clothes and has her hair done on a regular basis

by the hairdresser who comes once a week. The entertainment team keeps them fully entertained with lots of different activities. We get a warm welcome from reception and office staff. The home keeps us informed of my mum's health issues and general well-being. I would recommend this home to anyone who wants their family members to be professionally looked after.

Reply from Manjas Lidder, Managing Director at Newgate Lodge Care Home

We would like to thank you for such a wonderful review of Newgate Lodge Care Home and for trusting Lidder Care to look after your mother.

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Review from Jo C (Sister of Resident) published on 5 August 2024
Submitted via Postal Card • Report

Overall Experience

All staff were caring and considerate at all times. Very compassionate towards my brother. They were also aware of our needs as a family towards the end of his life.

Reply from Manjas Lidder, Managing Director at Newgate Lodge Care Home

From all at Lidder Care, we would like to thank you for your kind words and for choosing us to care for your loved one.

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Review from Jill S (Daughter of Resident) published on 29 July 2024
Submitted via Postal Card • Report

Overall Experience

As a family, we cannot thank the Newgate Lodge staff enough for the care that Dad received in the 6 months he spent with them. The kindness and compassion shown by everyone was such a comfort to us. The food, atmosphere and accommodation couldn't be faulted. Dad's final days were filled with so much

love and care. Thank you all.

Reply from Manjas Lidder, Director at Newgate Lodge Care Home

Thank you for choosing Lidder Care and for such a heartfelt and warm review. All of our team at Newgate Lodge care from the bottom of their hearts and your kind words mean so much.

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Review from M M (Friend of Resident) published on 3 July 2024
Submitted via Postal Card • Report

Overall Experience

Much nicer than living alone.

Reply from Manjas Lidder, Director at Newgate Lodge Care Home

We would like to thank you for your review and in particular highlighting the care and support we offer our residents.

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Review from V D (Daughter of Resident) published on 7 June 2024
Submitted via Website • Report

Overall Experience

My very loved 90-year-old father with Alzheimer's came to this home in August 2023 after two months in a nearby care home (different group) that I found well below par! The difference in moving to this home has been staggering! Residents are never left on their own and are treated with the care and

respect I would expect from a quality care home. I visit daily and can't fault it. The staff are wonderful and the care is great. The home is incredibly clean and smells nice - which, trust me, is so immensely important! Huge thanks and praise has to be made to the two incredible women who ensure every day that the residents are entertained and engaged in meaningful activities. I've been staggered by just how much they do! Very impressive - their effort and time spent doing this is noticed by us all and I'm very grateful. No one wants a parent they adore in a care home, but when there's no other option, this home has made the transition so much easier for us all.

Reply from Manjas Lidder, Director at Newgate Lodge Care Home

Thank you so much for your wonderful review. We appreciate how hard it can be having to place a loved one in care so are delighted that you feel so strongly about making the right decision. Your kind words will be passed on our team at Newgate Lodge and thanks once again.

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Review from John P (Resident) published on 26 April 2024
Submitted via Postal Card • Report

Overall Experience

Overall, I find things very satisfactory. The food is very good. The staff do a very good job and everywhere is kept spotless.

Reply from Manjas Lidder, Director at Newgate Lodge Care Home

We would like to thank you for taking the time to leave such a positive review of the home and wonderful team.

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Review from Helen S (Daughter of Resident) published on 26 April 2024
Submitted via Website • Report

Overall Experience

Mum was 92 with complex health issues and needed to be safe as she was having lots of falls and moved to Newgate Lodge Care Home in December 2023 until she passed away in April 2024. I felt Mum was safe as she didn’t have any falls. The team were responsive to her health needs seeking a medical practitioner

in a timely fashion.
Staff were caring and the home did activities every day with residents.
If I had any concerns I felt able to approach management and my concerns were dealt with effectively and they were open and honest. I felt listened to and concerns were addressed.
When Mum was coming to the end of her life, the staff showed great compassion, I found the whole team supportive and reassuring taking time to discuss any issues or worries. Mum and family were treated with great respect and compassion in her last weeks.
The team are caring and strive to deliver person-centred care.

Reply from Manjas Lidder, Director at Newgate Lodge Care Home

We would like to thank you for leaving such a heartfelt review and are delighted to hear about the positive experience you had at such a difficult time. We are proud to have cared for your mother and will pass on your lovely comments about the daily activities program, person-centred care, approachable management and compassion shown by the whole team.

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Review from J B (Wife of Resident) published on 16 April 2024
Submitted via Postal Card • Report

Overall Experience

All the staff go the extra mile in caring for residents.

Reply from Manjas Lidder, Director at Newgate Lodge Care Home

We would like to thank you for taking the time to leave your review thanking the staff for going the extra mile. I will make sure these kind words are passed on.

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Meet the Team (10)

Laura Quince

Job Title: Home Manager

Joined: 2022

Laura joined Lidder Care in 2022, bringing over 20 years of experience in caring for older adults. Her impressive career in the care industry has seen her rise from a Care Assistant to Team Leader, then Head of Care and ultimately a Home Manager.

As the Registered Manager at Newgate Lodge Care Home, Laura is dedicated to fostering a happy and safe environment where residents and their families can spend quality time together. Laura’s favourite aspect of her role is engaging with residents and their families.

In her spare time, Laura enjoys spending time with friends and family, loves summer holidays and enjoys diving into a box set in the winter.

Lee Swinn

Job Title: Deputy Manager

Joined: 2015

Lee has been Newgate Lodge’s Deputy Manager for the past 7 years. Lee has worked in care for 19 years and has extensive experience with a variety of conditions within elderly care and those with learning disabilities. Lee has level 5 management and leadership qualifications and has previous managerial experience. Lee’s ethos is putting the residents at the forefront of every decision made with regard to their care package and promoting inclusion between staff members and residents.

Tanya Meason

Job Title: Care Manager

Joined: 2014

Tanya joined Newgate Lodge in 2014. Her journey in the care sector has seen her excel in various roles, from Senior Carer to Care Coordinator. In her current role as Care Manager, she is responsible for audit and compliance and shares her expertise by delivering first aid and moving and handling training.

Tanya loves the daily interaction of residents and their families and the unique challenges that each day brings. Outside of work, Tanya loves spending time with her family and her two children.

Chrissie Hoy

Job Title: Lead Administrator

Joined: 2023

Chrissie has joined Newgate Lodge Care Home as the Lead Administrator and has become an integral part of the team. With 5 years of experience as an Admin Manager, she excels in her role, particularly enjoying interacting with and getting to know the residents.

Her daily responsibilities include liaising with social workers, discharge teams and families, completing payroll for the care team and dealing with new enquiries.

Away from work, Chrissie is a passionate, amateur chef who loves to cook and create new and exciting recipes.

Rebekah Buckley

Job Title: Front of House

Joined: 2022

As Front of House at Newgate Lodge Care Home, Rebekah brings with her a rich background in administration and sales. Since joining Lidder Care in 2022, she expertly and compassionately manages requests, provides tours of the home to potential new residents and their families, warmly welcomes visitors to the home and ensures accurate record-keeping.

Rebekah enjoys meeting new families, connecting with residents and delving into their life stories and experiences. Her passion for people shines through in every interaction.

Born in Scotland and having spent five vibrant years in Germany, Rebekah brings a unique cultural perspective to her work. Outside of work, she channels her creativity into her own business, crafting beautiful wax melts.

Kelly Vernon

Job Title: Activities Coordinator

Joined: 2022

Kelly joined the Newgate Lodge Team in 2022 as a Senior Carer before transitioning to the Lifestyle and Wellbeing Team. With previous experience working with elderly people and individuals facing mental health challenges, Kelly brings a wealth of knowledge to her role.

Kelly’s favourite part of her role is seeing the positive difference that activities have on the lives of Newgate Lodge residents. Outside of work, Kelly finds joy in exploring the outdoors and going on walks.

Leanne Taylor-Horne

Job Title: Lifestyle and Wellbeing Lead

Joined: 2023

Lifestyle and Wellbeing Lead, Leanne became a part of Newgate Lodge in 2023, bringing her rich background in care, activities and childcare.

A qualified Nursery Teacher and teaching assistant, Leanne skilfully oversees residents’ lifestyles, planning events and daily activities that bring joy and engagement. Leanne finds immense satisfaction in witnessing the positive impact these activities have on the residents’ lives.

Leanne is an avid music fan, she loves to dance and when she is not grooving to her favourite tune, she enjoys relaxing and embracing the beauty of the outdoors.

Sharon Luckcuck

Job Title: Head of Kitchen

Joined: 2004

Sharon became a part of the Newgate Lodge team back in 2004 and during her time advanced from carer to senior carer to her current role as Head Chef. With over 35 years of culinary experience, she provides a variety of nutritious and delicious meals tailored to all residents’ individual preferences, taking pride in creating dishes that bring joy to everyone.

When she isn’t cooking up a storm in the kitchen, Sharon pursues her passion for motorbikes and enjoys riding her Harley Davidson!

Denise Shaw

Job Title: Head Housekeeper

Joined: 2003

Denise has been a part of the Newgate Lodge team since 2003. She has had various roles including Night Carer, Day Carer and Senior Carer. Currently, Denise serves as the Housekeeping Manager, where she ensures all areas of the home are impeccably clean and well maintained. Denise takes great pleasure in every aspect of her role!

In her spare time, Denise enjoys getting to immerse herself in a good book, travelling on holidays and spending time with her family.

Tony Nolan

Job Title: Maintenance

Joined: 2022

Following a successful 27-year career installing fire alarms and intruder alarms, Tony joined Lowmoor Nursing Home as part of the Maintenance team in December 2022.

What Tony enjoys most about his role is the satisfaction he receives when a task is completed! He also loves the aspect of problem-solving coming up with ideas and resolving issues. The maintenance team look after the upkeep of the home, perform repairs and maintain outdoor areas.

When Tony is away from work, he enjoys spending time with his family and scouting.

Newgate Lodge Care Home

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Newgate Lodge Care Home Reviews (87)

Overview of Review Score

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Performance

Care Quality Commission (CQC) Rating

Overall
Good

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