Oakdene Care Centre

Stacey Road, Mansfield NG19 7JJ
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9.4 19 Reviews
  • Oakdene Care Centre, Mansfield
Oakdene Care Centre is a forty bed care home with all single rooms and en-suite facilities, for clients whose needs are associated with their mental state.

All PrimeLife care services place respect at dignity at the core of their provision, combined with the benefits of homely and comfortable surroundings that enable skilled carers to promote sound health and security.

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Care Provided by Oakdene Care Centre

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 40 Service Users
  • Primary Care Categories
  • Detention Under Mental Health Act
  • Mental Health Condition
  • Respite Care
  • Substance Misuse
  • Younger Adults
  • Other Care Provided
  • Day Care
  • Own GP if required

Good to Know

  • Person in charge
  • Brian Ward (Manager)
  • Admission Criteria
    • Residential Clients Only
    • Ages 18+
  • Room Information
    • Single Rooms (40)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2008

Funding & Fees Guide for Oakdene Care Centre

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Oakdene Care Centre Reviews (19)

9.4

Oakdene Care Centre has a Review Score of 9.4 (9.426) out of 10, based on 8 reviews in the last 2 years. Over all time Oakdene Care Centre has 19 reviews.

Overall Experience

  • 12
  • 6
  • 1
  • 0
  • 0

Date Published

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Review from Verena R (Daughter of Resident) published on 23 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit my dad regularly and the staff are always pleasant and welcoming. This visit was my dad's birthday and myself, mum and aunty were invited to stay for tea. It was really lovely and my dad even had a birthday cake especially made! All the residents and staff sung Happy Birthday and the afternoon
was so special and memorable.

Reply from Diane Smith, Director at Oakdene Care Centre

Thank you for taking the time to complete this review and for your kind words.


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Review from Jane G (Mother of Resident) published on 3 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I feel that my son is safe and looked after well. The staff do their best to help, they make sure his needs are catered to and encourage him as best they can when needed to ensure him of his wishes.

Reply from Diane Smith, Director at Oakdene Care Centre

Thank you for taking the time to complete this review and for your kind words.


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Review from J R (Cousin of Resident) published on 19 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are very friendly and good with the residents.

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Review from J S (Cousin of Resident) published on 5 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Had a very good time, a happy atmosphere and friendly carers. The rooms all look homely and cosy. Carers are very friendly and good with the residents.

Reply from diane Smith, Director at Oakdene Care Centre

Thank you for taking the time to complete this review and for your kind words.


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Review from Linda T (Sister of Resident) published on 29 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can’t praise the manager and his team enough for the excellent care they provide for my brother. Nothing is too much trouble for them. He was very reluctant to move there a few years ago because he doesn’t like change. He has never regretted it for a moment. I live 80 miles away so I have total peace
of mind that he is truly well taken care of by everyone there. They have made me very welcome too when I have visited. I wouldn’t hesitate to recommend Oakdene Care Centre. Thank you for everything you do!

Reply from diane Smith, Director at Oakdene Care Centre

Thank you for taking the time to do this review and for the positive comments made.


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Review from Susan G (Sister-in-law of Resident) published on 31 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

On our visit to Oakdene to visit my husband's sister, we were made to feel very welcome, having been greeted by friendly smiles from the staff. It was a party arranged by the family. Nothing was too much trouble for them. But the main reason for this review is their wonderful, caring attitude to the
residents; it felt like they were all one big happy family.
Our relative is now living her best life, considering her diagnosis. She is much improved since living in Oakdene.
I know how difficult it can be working with people who have mental health problems, but these staff are brilliant. We saw no problem in the three hours that we spent there.

Reply from Kate Tipper, Sales co ordinator at Oakdene Care Centre

Thank you for taking the time to leave us a review. We appreciate your feedback, and we are delighted to see the star rating.


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Review from Andrea J (Daughter of Resident) published on 15 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Cannot speak highly enough of Oakdene. The staff are excellent. Nothing is too much trouble. Mum has settled really well and loves getting involved in games etc. Always out - more than me! Brilliant now - set up the dining room with breakfast bar - like a hotel - promotes independence for everyone.
Back to the old days of Mum making me tea!

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Review from Sandra G (Sister of Resident) published on 12 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find Oakdene Care Centre good in every aspect. Staff go out of their way to help and support residents and their relatives. Always clean, and the food is very good - I have tried it myself. They make you feel at home and welcome you.

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Review from C S (Brother-in-law of Resident) published on 18 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Good level of care, very clean and well organised. Great facilities for residents, good food. Accommodation good.

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Review from Kevin S (Husband of Resident) published on 7 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife feels very settled at Oakdene of her condition it can be very challenging it can be very challenging for staff at time but they do their best in providing the care she needs. They keep a close eye on infections and one proactive which contribution to her mental health being more stable than
it has in past. I appreciate that the past two and a half years with the pandemic has been a real challenge but the home has done its level best to keep the residents safe.

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Review from Ian F (Brother of Resident) published on 27 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since living in Oakdene Care Centre my sister's state of mind and satisfaction in terms of what lives qualities can be is better than at any time since she fell I'll
The staff at Oakdene feel like extended members of our family. Many thanks to them.

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Review from Lisa B (Daughter of Resident) published on 4 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Oakdene is such a fantastic care home. The staff always go above and beyond for the residents and their families.
I am always made to feel very welcome and am always kept informed and updated about my stepdad on a regular basis.
The residents are always out and about on weekly trips, they are always
kept busy and entertained. The new cinema room and entertainment room are absolutely brilliant. There’s been no expense spared to offer the residents such great facilities.
I can’t thank the management and staff enough for all their hard work they put into Oakdene and for making my stepdads life happier and enjoyable since he has been there.
Keep up the fantastic work, your the best. Thank you.

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Review from V W (Sister of Resident) published on 23 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

The staff are very friendly and helpful.

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Review from W E (Sister of Resident) published on 6 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Satisfactory.

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Review from Stewart E (Brother of Resident) published on 6 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All I can say is it seems to be a satisfactory situation.

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Review from Michelle J (Daughter of Resident) published on 30 August 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was admitted to Oakdene for a period of respite and was made very welcome from the start. He had complex mental and physical health issues and could be a handful but staff at Oakdene cared for him very well and kept me very well informed. I visited almost daily, the standard of care always
remained high and I always felt he was safe there.

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Review from Christine F (Sister-in-law of Resident) published on 25 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister-in-law has been a resident at Oakdene for a number of years now where she lives her life with freedom to do as is reasonable with guidance from the wonderful staff, who ensure her wellbeing. Knowing that she is in safe hands is not only beneficial to her but a great comfort to the extended
family. The staff at Oakdene are almost like an extended part of our family who we trust implicitly. They always treat visiting family members with respect and friendliness and help our needs in addition to my sister-in-law's. The peace of mind, knowing that she is in safe hands is more than words can describe.

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Review from Janet S (Sister of Resident) published on 10 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

From what we have seen the care home seems really caring towards my sister - who can be very difficult at times.
She is looked after really well, even with all her different moods.

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Review from A B (Sister of Resident) published on 27 February 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My sister has only been a resident here for a short time but first impressions are very good. My sister appears to have settled in well, the staff are extremely caring and sensitive to her needs, coping very well with her at times, challenging behaviour. We are always welcomed warmly when visiting and
are confident that the move to Oakdene from the previous home was the right one.

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Current Review Score: 9.4 (9.426)

Overview of Review Score

The Review Score of 9.4 (9.426) out of 10 for Oakdene Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 8 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.626 for Oakdene Care Centre is calculated as follows: ( (59 Excellents x 5) + (30 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 91 Ratings = 4.626

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.8 Points relating to the number of positive Reviews for Oakdene Care Centre is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 8 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 10 Dec 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Requires improvement

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (1)

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Frequently Asked Questions about Oakdene Care Centre

What types of Care is Oakdene Care Centre registered for?

Respite Care, Mental Health Condition, Detention Under Mental Health Act, Substance Misuse & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Oakdene Care Centre provide?

Day Care & Own GP if required are other types of care provided.

How many Rooms does Oakdene Care Centre have?

There are 40 Single Rooms.

What are the Facilities & Services at Oakdene Care Centre?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette & Television point in own room are some of the Facilities & Services.

How far is Oakdene Care Centre to the centre of Mansfield?

1.6 mile(s) as the crow flies, distance by road may be significantly further.