Old Vicarage Care Home

Newcastle Avenue, Worksop S80 1NJ
Submit a Review
8.2 43 Reviews
  • Old Vicarage Care Home, Worksop
The Old Vicarage care home offers residential, dementia palliative and day care for up to 38 older people and younger adults.

Located in Worksop, Nottinghamshire, the home is set on a leafy residential road, adjacent to a church and church hall.
The home features an accessible garden, individual bedrooms and fully equipped wet rooms and bathrooms.

Activities include visiting entertainers and events with other homes, as well as regular trips out such as boat trips along the nearby Chesterfield Canal.
All food is nutritionally balanced and freshly prepared. Support is given to those who have difficulty eating and drinking.

Show Old Vicarage Care Home on the Map

Care Provided by Old Vicarage Care Home

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 38 Service Users
  • Primary Care Categories
  • Older Person Care
  • Respite Care
  • Care Offered
  • Epilepsy
  • Hearing Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Marie Shaw (Home Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (38)
  • Care Home Design/Build
    • Purpose Built: No

Funding & Fees Guide for Old Vicarage Care Home

  • Weekly Charges per Person
    • Self-Funded Residential Care from £875
    • RESPITE Self-Funded Residential Care from £875
  • (these prices are only a guideline, please contact Old Vicarage Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Old Vicarage Care Home Reviews (43)

Total of 43, showing 1-20
8.2

Old Vicarage Care Home has a Review Score of 8.2 (8.223) out of 10, based on 5 reviews in the last 2 years. Over all time Old Vicarage Care Home has 43 reviews.

Overall Experience

  • 23
  • 15
  • 5
  • 0
  • 0

Date Published

43
0
2
5
38

Review from M L (Husband of Resident) published on 19 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

All of the staff are caring and considerate. My wife seems to be getting on well. It has been difficult for me as I looked after my wife at home for seven years. The staff have been very supportive of this transition into the care home. My wife has hearing aids and the night staff have been most helpful
at putting them on charge.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from M R (Son of Resident) published on 7 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It was very good in every way, everything to do my mother was satisfactory and they look after her very well.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from B H (Regular Volunteer) published on 7 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the first contact with this home, I was greatly impressed by the professional service given by the management and staff. Curtious concern for the welfare of a new resident. Excellent cleanliness over all the home. Very fresh and pleasant aroma. Food was delicious. Polite staff at all times with
visitors. I would recommend this home as I believe it has the care of the residents at all times. Any questions put forth were answered truthfully, and help was given to liaisons with social services. An excellent home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Zita J (Daughter of Resident) published on 6 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Most of the staff are excellent, very caring and considerate.
I think more stimulation is needed for the residents and more outside time. I appreciate that this may be difficult to achieve without more staff.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Ena A (Wife of Resident) published on 12 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot help but praise everyone at the Old Vicarage workshop.
Everyone is so caring to me as well as to my husband.
The place is spotless.
So pleased we found this home as it has the freedom to be quiet or join in with the other people in the lounge.
Can't thank everyone enough.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from T P (Son of Resident) published on 5 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff always friendly. Home clean. Always let me know if they have any concerns about my father.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from James M (Son of Resident) published on 17 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

A difficult couple of years due to Covid and change of ownership. Improvements made and continue to be made. Activities getting back to best. Well run, good management and staff. Professional, friendly and efficient.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Dennis M (Husband of Resident) published on 14 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found that the staff at the Old Vicarage Care Home are very caring towards my wife and myself. I feel that she is being well looked after. I cannot comment on activities as I have not been at the home when or if they take place.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Joanne U (Daughter of Resident) published on 14 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother of 93-years has been a resident for the past year. The care she receives is outstanding. All the carers are kind and very hardworking. The home is always very clean. I am always made to feel welcome, and whatever I ask, they aim to do. I would recommend to anyone. Keep up the good work.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Lesley R (Daughter of Resident) published on 14 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been a resident of Old Vicarage for the last 5-years. She suffers from dementia, but at nearly 95, she is doing very well. For the most part, she has been very happy. She has contracted Cvoid twice, and the home has acted professionally and responsibly, taking good care of Mum. Over the
last year, activities have improved greatly. I have formed good relationships with all staff, and one lady, in particular.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from June S (Stepdaughter of Resident) published on 3 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From November 2019 to 1 February 20220 my stepfather was very happy. Looked after like he was family. Loved the food but most of all the staff. They were considerate, kind, caring compassionate, respectful but most of all loving.
He called the home "his home" from the day he moved in and all I can
say is "it was". All the above not only applied to my stepfather but to myself also - absolutely brilliant!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from G J (Son of Resident) published on 12 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Mum has been in this care home for the past two years, on the whole, we are quite satisfied with her care. Her main complaints are she would like a bath a bit more regularly and more variation in the food particularly at tea time. She has had issues with a couple of members of staff bullying, but not
physically. This seems to have been resolved now and we were pleased that we were able to celebrate her 100th birthday despite Covid rules.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Lorraine T (Daughter of Resident) published on 18 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

Just want the Old Vicarage Care Home to know that I don’t want to come and see the place post-Covid, yes I got a call from the receptionist saying she didn’t want to upset me by talking to me and my daughter. Is that a normal way of treating families who have lost their loved ones? Also, you say my
dad was apparently looked after, when I went into A&E, bless him he still had the clothes on from when he went into dri , he hadn’t been shaved, my dad was such a proud smart man, we sent clothes, letters and a brand new tv. I got back and the tv is still in its box. Someone else’s clothes and our personal letters to dad are unopened, all his sweets still unopened. I was heartbroken.

Reply from Salim Boodhoo, Director at Old Vicarage Care Home

Loraine, thank you for your comments and we respect your wish not to attend the home. We are sorry to hear of the shortcomings you raise here and would welcome the opportunity to discuss these.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from M B (Daughter-in-law of Resident) published on 7 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care shown to us as a family and my mother-in-law was second to none. Nothing was too much trouble, for anyone of your staff. Her end of life care shown by your staff went far beyond anything anyone could wish for. You have a good team of very caring staff and should be proud of all of them, and
I thank you all very much.

Reply from Olivia Shields, Marketing Assistant at Old Vicarage Care Home

Thank you, M B, for your wonderful feedback about our home. We are pleased to hear that your experience has been positive and appreciate all of your kind comments about our team. If there is anything more we can do, please do not hesitate to reach out.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from C G (Respite Resident) assisted by family/friend published on 18 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff were friendly, polite, helpful and chatty. The food was fresh and choices were available. Portions were very adequate.
The accommodation was clean and comfortable. Staff were always caring and considerate and respectful to me and other residents. My only disappointment was not going out whilst
there but I understand why this is not always possible. My wife's comments that on my return home, several personal items were missing (including my hearing aid) and has never been found, even though I was well looked after during my stay.

Reply from Jasmine Bracken, Marketing Administrator at Old Vicarage Care Home

Thank you, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience at Old Vicarage Care Home was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised. We are very sorry to hear about your missing items, please reach out to us at the home directly to discuss this further. Thanks again.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from C D (Daughter of Resident) published on 18 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Welcoming with confidence, management has good response and carers all very good but very busy.
The food and drinks offered are of good quality and served out as quickly as staff can deliver, but sometimes hot meals and cups of tea can be on the cool side as the staff are busy and have a lot of clients
to attend in individual rooms.
Overall a satisfactory stay in their care.

Reply from Jasmine Bracken, Marketing Administrator at Old Vicarage Care Home

Thank you, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience at Old Vicarage Care Home was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised. If you would like to discuss any concerns directly, please reach out to us at the home. Thanks again


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Sarah E (Daughter of Resident) published on 9 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been very well cared for in the first two weeks she has been in the Old Vicarage. The rooms are clean and comfortable, residents are encouraged to personalise their room. All the staff have been friendly and approachable.
Mum has even been out in the garden playing a game - unheard of for
the last five years!

Reply from Ronnie Cavanagh, Marketing at Old Vicarage Care Home

Thank you, Sarah, for your positive feedback about our home. One of our top priorities is to provide comfort into the home so all residents feel welcomed. We are so pleased to hear how well your Mum has settled in. If there is anything more we can do, please do not hesitate to reach out. Have a great day.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from C C (Daughter of Resident) published on 17 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff very good and obliging to all residents. Comfortable but furnishings dated, food to a good standard. Could do with brightening up in the lounges etc, the only downside is no inside smoking area for residents. They have to go outside in nothing more than a bus shelter.

Reply from Ronnie Cavanagh, Marketing at Old Vicarage Care Home

Thank you, for letting us know how we are doing at Old Vicarage Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing. If you would like to discuss any concerns directly, please reach out to us at the home. Thanks again.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Martin W (Son of Resident) published on 10 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father entered the home on 13/11/18 in failing physical and mental state at the age of 91. He was subsequently diagnosed with chronic renal failure and died on 17/12/18. All staff were very professional, kind and caring both to my father and family members who visit. Nothing was too much trouble
from start to end.

Reply from Ronnie Cavanagh, Marketing at Old Vicarage Care Home

Thank you Martin for your kind comments about our Care team. We appreciate you taking the time to leave feedback for Old Vicarage Care Home. We understand how upsetting it must have been, and are so pleased you felt that our team lived up to expectation and treated your Father with dignity and the compassion he deserved during his time at our home. We hope that his time at Old Vicarage did see some friendships flourish with both the Care team and residents. Thank you again Martin, if there is anything more we can do please do not hesitate to reach out.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Diana B (Daughter of Resident) published on 2 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mother has been welcomed by the staff with warmth, compassion and care. Her needs are fully met and we cannot fault the service provided by the Old Vicarage. A cosy room, delicious, freshly prepared meals and daily attention to what mum needs to keep her safe and content.
The other residents provide
her with good company and we look forward to her becoming increasingly involved with the activities organised by the home.
She has already been encouraged to join in by the staff and is responding well.

Reply from Ronnie Cavanagh, Marketing at Old Vicarage Care Home

Thank you, Diana, for your comments about your recent experience at Old Vicarage Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. We always appreciate individuals taking the time to give their feedback and we are very pleased to hear that you had a positive experience. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 8.2 (8.223)

Overview of Review Score

The Review Score of 8.2 (8.223) out of 10 for Old Vicarage Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.3 out of 5 from 5 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.9 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.322 for Old Vicarage Care Home is calculated as follows: ( (27 Excellents x 5) + (24 Goods x 4) + (8 Satisfactorys x 3) ) ÷ 59 Ratings = 4.322

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.901 Points relating to the number of positive Reviews for Old Vicarage Care Home is based on 4 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 = 3.375

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 38 registered maximum number of service users is 7.6. 4 Positive Reviews ÷ 7.6 = 0.526

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 30 Jun 2022

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Requires improvement

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about Old Vicarage Care Home

What types of Care is Old Vicarage Care Home registered for?

Older Person Care & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Old Vicarage Care Home provide?

Palliative Care, Day Care, Convalescent Care, Independent Living Training & Own GP if required are other types of care provided.

How many Rooms does Old Vicarage Care Home have?

There are 38 Single Rooms.

What are the Facilities & Services at Old Vicarage Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Old Vicarage Care Home to the centre of Worksop?

0.6 mile(s) as the crow flies, distance by road may be significantly further.