Queenswood

Cliffgrove Avenue, Beeston, Nottingham NG9 4DP
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9.7 42 Reviews
  • Queenswood, Nottingham
Queenswood Care Home was established in 1974 and is a friendly family-run provider of residential care in Beeston. Formally a Methodist Homes, in March 2024 the home was acquired by new owners. The home offers residential care to 41 residents and has good access to both Nottingham and Derby.

The rooms are fully furnished and each features an ensuite w/c and call system. The individual rooms are over two floors with two communal lounges on the ground floor and a Chapel on the first floor. Externally the home features a large landscaped sensory, secure garden.

The home has a dedicated Chaplain who supports in meeting the pastoral, religious and spiritual needs of residents including all faiths and none.

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Care Provided by Queenswood

  • Primary Care Categories
  • Dementia
  • Eating Disorders
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 41 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Day Care
  • End of Life Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Samukaliso Marozo (Care Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (41)
    • Single Rooms with ensuite Wet Room (2)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 1974
    • Number of floors: 1

Funding & Fees Guide for Queenswood

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,128 – £1,178
    • Self-Funded Residential Dementia Care £1,128 – £1,312
    • RESPITE Self-Funded Residential Care £1,261 – £1,312
    • RESPITE Self-Funded Residential Dementia Care £1,261 – £1,311

  • Local Authority funding accepted with third party top up fee not required.
  • (these prices are only a guideline, please contact Queenswood to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Free parking available on site


Queenswood Reviews (42)

Total of 42, showing 41-42
9.7

Queenswood has a Review Score of 9.7 (9.678) out of 10, based on 9 reviews in the last 2 years. Over all time Queenswood has 42 reviews.

Overall Experience

  • 29
  • 9
  • 0
  • 2
  • 2

Date Published

42
5
8
9
33

Review from Eileen B (Daughter of Resident) published on 5 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother went to stay at Queenswood on 18th/1/17 initially for respite care. At the end of her two week stay, she had already decided she did not want to leave. Apart from a 10 day period when she was hospitalised she spent the remainder o her life at Queenswood, passing away on 9/3/17. During all
her time there I cannot praise highly enough the wonderful care and consideration she received from every single member of staff. The knowledge that my mother was receiving such superb care was a great comfort to myself and the members of the family. I cannot recommend Queenswood highly enough. Thank you to one and all.

Reply from Shirley Reece Johnson, Hom Manager at Queenswood

Thank you very much for your comments and support for Queenswood. It was an absolute pleasure to care for your Mother through her stay here at Queenswood. The management and staff are very proud and grateful for your kind comments and would like to thank you for your comments. Queenswood is working towards an outstanding CQC rating and with support from the community, relatives and residents alike in line with the MHA Values we will continue to work towards this. Many thanks again, please feel free to visit Queenswood at any time. You're more than welcome to join us whether it's just for a visit, a coffee, or chaplaincy guidance.


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Review from Mark B (Son of Resident) published on 13 July 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been at Queenswood since April 2015. Initially she came in for 2 weeks respite whilst my wife and I went on honeymoon. On our return she refused to go home, as she enjoyed being at Queenswood so much. Around Christmas time she was poorly, the staff and other residents were fantastic, providing
great care in regard to the staff, and displaying compassion and concern, in regard to the other residents.
My mum has never been the happiest person in the world, but I can honestly say that this is the happiest and most content that I have ever seen her. She gets a lot of choices of activities, outings, good quality food and most importantly to her, the company of other people and knowing that there is always someone around if she needs help.
The staff always make me and my family feel welcome when we visit and we have made friends with staff and other residents.
I would highly recommend Queenswood to anyone.

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Current Review Score: 9.7 (9.678)

Overview of Review Score

The Review Score of 9.7 (9.678) out of 10 for Queenswood is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 9 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.778 for Queenswood is calculated as follows: ( (84 Excellents x 5) + (24 Goods x 4) ) ÷ 108 Ratings = 4.778

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.9 Points relating to the number of positive Reviews for Queenswood is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 41 registered maximum number of service users is 8.2, which has been reached with 9 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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