Barnby Court Care Home

Great North Road, Barnby Moor, Retford DN22 8QS
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9.6 133 Reviews
  • Barnby Court Care Home, Retford
Barnby Court Care Home is an award winning family-run care home who genuinely care. The dedicated and long-serving team of friendly carers are tirelessly committed to the wellbeing and happiness of residents' lives. Barnby Court is a small home with a big heart.

Ashall Care believes that people should be encouraged and helped to continue the life they have always lived. Maintaining an individuals right to choose is the foundation of their wellbeing and promotes happiness and contentment throughout the home, not only for residents but for the families and staff too. From here, the team can do wonderful things to enrich the lives of everyone who lives here.

Barnby Court has 23 bedrooms, all of which have a sink within; they are individually and tastefully decorated. Externally there is a beautiful enclosed garden with seating. An active lifestyle is encouraged and a varied activities programme tailored to individual interests is offered.

The home is located centrally within Barnby Moor. There are good road connections an the home is easily accessible from the A638 and A1. It is approximately 3 miles north of Retford.

Barnby Court has a 'Good' CQC rating (December 2020) and is a band 4 Nottinghamshire County Council Quality Rating and has a top band 5 Food Hygiene rating (March 2023).

Care Provided by Barnby Court Care Home

  • Primary Care Categories
  • Dementia
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 25 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Colitis & Crohn's Disease
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Margaret Greaves (Registered Manager)
  • Admission Criteria
    • Self-referrals accepted along with NCC, CCG, NHS referrals
    • Ages 65+
  • Room Information
    • Single Rooms (21)
    • Couples/Companion Rooms (2)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2024
    • Number of floors: 2

Funding & Fees Guide for Barnby Court Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,000
    • Self-Funded Residential Dementia Care from £1,200
    • RESPITE Self-Funded Residential Care from £1,200
    • RESPITE Self-Funded Residential Dementia Care from £1,400
  • Fees are all inclusive of 24-hour care, rates, laundry and meals. Excluded from our care fees are sundry items such as hairdressing, chiropody, clothing etc.


  • (these prices are only a guideline, please contact Barnby Court Care Home to find out the exact price for your requirements)

Facilities

  • Gardens
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • Visitors are welcome at any time of the day. Should a consultation with the Registered Manager by required it is suggested it be pre-booked to ensure that they are available.


  • Parking
  • Off road parking available to the front of the home for visitors.


Total of 133, showing 1-20
9.6

Barnby Court Care Home has a Review Score of 9.6 (9.627) out of 10, based on 24 reviews in the last 2 years. Over all time Barnby Court Care Home has 133 reviews.

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Overall Experience  Overall Experience 4.0 out of 5

Was really welcomed into the home. I really found that nothing was too much trouble even when they were rushed off their feet.

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Overall Experience  Overall Experience 4.0 out of 5

Overall, very good. Only downside was awaiting assistance to go to toilet. Staff are very courteous and always offering drinks.

Reply from Margaret Greaves, Registered Manager at Barnby Court Care Home

Thank you, Philip, for your kind words. I will share your comments with the team.


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Overall Experience  Overall Experience 4.0 out of 5

It is a very nice care home, really nice staff. Lovely garden.

Reply from Margaret Greaves, Registered Manager at Barnby Court Care Home

Hi Jane, thank you for your kind comments, we know our garden is a big part of our home and is enjoyed by families and friends when visiting the home. I will make sure that your lovely comments are shared with the team, it helps us to know what is important to both residents and visitors. Cheers, Margaret.


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Overall Experience  Overall Experience 4.0 out of 5

Lovely home, lovely location, great staff.

Reply from Margaret Greaves, Registered Manager at Barnby Court Care Home

Hi Simon, thank you for taking the time to complete a review card, we really appreciate your comments, these help us look at the service we deliver to our residents and will continue to strive to deliver quality care, in a small friendly home. I will make sure your comments are passed on to our team. Cheers, Margaret.


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Overall Experience  Overall Experience 5.0 out of 5

Staff are very good, friendly and always happy to help.

Reply from Margaret Greaves, Registered Manager at Barnby Court Care Home

Hi Joan, thank you for taking the time to write your kind words, it is lovely to hear that you enjoyed your time with us at Barnby Court. I will ensure that your kind words are passed on to the staff. Hope you are still enjoying doing your word game books. Cheers, Margaret.


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Overall Experience  Overall Experience 5.0 out of 5

My nan came in after she broke her wrist and damaged her elbow from a fall. She has been extremely well looked after and cared for. All staff are extremely friendly and accommodating and have made my nan and us very welcome. They are always on hand to speak to and reassure her. Very well-run care home.

Reply from Margaret Greaves, Registered Manager at Barnby Court Care Home

Hi Louise, thank you for your lovely comments, I promise to share these with the team at Barnby. It was a pleasure and a privilege to care for your nan, she really did enjoy you all visiting and talked lovingly about you all, she is a very special person. Once again, thank you for taking the time to share Nan's and your experience with us at Barnby Court. Cheers, Margaret.


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Overall Experience  Overall Experience 5.0 out of 5

Mum has been at Barnby Court Care Home for two years and is very happy and settled. The staff are all very friendly, not only to the residents but also to relatives and visitors.
Nothing seems to be too much trouble and I would have no hesitation in recommending Barnby Court to anyone.

Reply from Margaret Greaves, Registered Manager at Barnby Court Care Home

Once again, thank you for your lovely comments and recommendation for Barnby Court. You are a great support to us, in helping us deliver care to your mum, we do appreciate this. It is both a pleasure and a privilege to be able to care for mum. I will make sure that I will share your comments with the team. Cheers, Margaret.


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Overall Experience  Overall Experience 1.0 out of 5

Sadly not a positive experience and a total lack of care for my mum who stayed at Barnby Court Care Home for respite care.
Staff ignored the buzzer and kept her waiting for an hour and half before she could use the toilet. She could not go to the bathroom herself because she felt dizzy and needed help.
On her first day, they did not give or offer mum any breakfast at all. She had a drink of orange juice and that was it until lunchtime. When she wanted to go to the toilet there was no toilet paper and the toilet was filthy.
When mum was downstairs the care assistant told mum she had to walk up the stairs herself. She cannot climb stairs as she has had 2 knee replacements and also is out of breath because of her heart condition and it would have been totally unsafe for her to even try. They left her sitting in a chair downstairs until after 11 pm that night. She was absolutely exhausted and feeling very unwell. She had just come out of hospital.

Reply from Margaret Greaves, Registered Manager at Barnby Court Care Home

Following your family members' stay with us this weekend, we were saddened and shocked to receive your complaint and today your review of our service. At Barnby Court, we strive to provide the highest standard of care to all our residents, and it is with great concern that we have received such feedback. Your complaint is being taken extremely seriously, and we are committed to investigating and addressing the issues you have raised. As you were made aware, upon receiving your complaint, we immediately initiated an investigation into the concerns raised, however as the concerns were only raised a couple of days ago, we have not yet been able to investigate sufficiently to provide a comprehensive response at this time. Please be assured that this matter is being given our utmost priority, and we aim to share our findings as soon as possible.


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Overall Experience  Overall Experience 5.0 out of 5

Very good nursing home and very clean. All the staff are very helpful and very caring.
My sister likes to be here and I am glad she is happy.

Reply from Margaret Greaves, Registered Manager at Barnby Court Care Home

Thank you for your lovely comments, these are very much appreciated and I will pass these on to the staff.


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Overall Experience  Overall Experience 5.0 out of 5

Nothing is too much trouble, very good care.

Reply from Margaret Greaves, Registered Manager at Barnby Court Care Home

Thank you for your lovely comments. Regards.


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Overall Experience  Overall Experience 4.0 out of 5

In my opinion, the care home has treated my friend very well and catered to her needs. The staff are very polite and understanding. I have no complaints.

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Overall Experience  Overall Experience 5.0 out of 5

My lovely mum spent 3 weeks at Barnby Court before her death. I couldn’t fault this place, the love and care they show the residents is amazing. All the girls are so lovely and caring. The food is home-cooked. I would recommend this place 100%. I was grateful to every one of them. They give amazing
hugs when needed.

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Overall Experience  Overall Experience 4.0 out of 5

A very calm environment for residents. Friendly staff who work very hard, food is of good quality and plenty of choice.

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Overall Experience  Overall Experience 5.0 out of 5

Dad has been in Barnby Court now for nearly two years, sadly suffering from advanced Alzheimer’s. The home is very well-run and spotlessly clean. The residents are regularly entertained with music and games to which family is always encouraged to join in where possible. The food is all home-cooked on-site
and is of a very high standard with lovely homemade cakes. Dad is always kept well-groomed and seems very happy and content. It was a very difficult decision to put Dad into care, but I couldn’t be happier with the choice we made. The staff are so dedicated, friendly, caring, patient and always happy to help, I cannot compliment them enough. I would not hesitate to recommend Barnby Court if you are looking for residential care for your loved one.

Reply from Margaret Greaves, Registered Manager at Barnby Court Care Home

Thank you so much for your kind comments, Dad is a big part of Barnby and we wouldn't be able to deliver the same level of care without your and Mum's input. Thank you for attending parties and entertainment where and when you can, it is very much appreciated by us and of course Dad. Thank you again for your continued support.


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Overall Experience  Overall Experience 5.0 out of 5

My mum has been at Barnby Court for 3 years now. She is extremely happy there and in a safe, caring environment. The staff are extremely friendly and helpful and great with the residents. They are also extremely helpful when I phone or visit. Communication with the care home is excellent. I receive
phone calls from them when they have any concerns and regular emails with details of events that have taken place. When I have needed to visit to fit around my work hours or pick up my mum for an appointment, they have always been extremely accommodating. My mum is extremely happy there and I am happy that she is well looked after by lovely people who do care.

Reply from Margaret Greaves, Registered Manager at Barnby Court Care Home

Thank you Andy for taking time to send in a review. I agree Mum is very happy at Barnby Court and takes part in all the well-being activities on offer. I will make sure I pass your kind comments on to the staff.


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Overall Experience  Overall Experience 5.0 out of 5

Somewhat anxious about bringing Mum in, I wasn't sure how it would work. Thankfully, the staff are nothing short of geniuses! They empathised with her straight away and made her feel comfortable, from the cook to management to the fantastic carers themselves, calling out the director who is just fabulous
and personable. I'm also treated like a resident and offered refreshments at every opportunity! Thank you.

Reply from Margaret Greaves, Registered Manager at Barnby Court Care Home

I would like to take the opportunity to say thank you for your very kind comments and I will ensure that all the staff are made aware of them.


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Overall Experience  Overall Experience 5.0 out of 5

I cannot fault the wonderful staff, cleanliness and support given to my mother-in-law. The food and homeliness are second to none. The staff really show kindness to all residents and you can see everyone cares. I would like to see more staff so they can spend even more with residents.

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Overall Experience  Overall Experience 5.0 out of 5

My friend came to Barnby Court Care Home a few months ago. She tells me she wants to go home and have carers, not that she dislikes the home and staff but wants to be in her home. It's not for me to interfere as it is up to the social worker.
I find the staff very nice and friendly and can see my friend
is very well cared for.
The home and garden are lovely.

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Overall Experience  Overall Experience 5.0 out of 5

My experience of this nursing home has always been the same whenever I visit. The staff are always friendly and helpful and I observe the staff being extremely kind and helpful to all the residents and treat them all with dignity. All the staff work extremely hard.

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Overall Experience  Overall Experience 5.0 out of 5

Very friendly and caring staff. Very good with all the residents. Very pleasant atmosphere all round.

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Current Review Score: 9.6 (9.627)

Overview of Review Score

The Review Score of 9.6 (9.627) out of 10 for Barnby Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 24 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.627 for Barnby Court Care Home is calculated as follows: ( (210 Excellents x 5) + (56 Goods x 4) + (2 Satisfactorys x 3) + (11 Very Poors x 1) ) ÷ 279 Ratings = 4.627

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Barnby Court Care Home is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 25 registered maximum number of service users is 5, which has been reached with 23 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Bed Vacancies

posted 17 Mar 2025

We currently have rare vacancy for a downstairs room, along with a couple of first floor rooms accessible via a chairlift. All rooms have a sink within and were refurbished June 2024.


Awards / Recognitions (1)

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Meet the Team (2)

Margaret

Margaret Greaves

Job Title: Registered Manager

Joined: 2000

Mags has gained many years’ experience in providing care and support to older people, to enrich their lives.


She is a knowledgeable and dedicated leader who is passionate about delivering the highest standards of care and quality of life for Residents.


Mag aims to provide the kindest care for each and every Resident. She extends this caring approach to her colleagues and works closely with them to deliver care and support to Residents in a way that they gain the most benefit, in a warm and welcoming home.


She also works hard to arrange events and activities with nearby schools and clubs and is always keen to include the local community in life at Barnby Court.


When asked what she enjoys most about her role, Mags remarked:
“Every day is so different, I love planning for the future and improving our services. I love the diversity of my role and the people we meet, I love sharing knowledge and training and empowering the team.”


If you would like to find out more information about Barnby Court, Mags has an ‘Open Door Policy’ and would be pleased to welcome you at any time for an informal discussion.


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Jacqui Swannack

Job Title: Deputy Home Manager

Joined: 2019

Jacqui has always had a passion for helping others, at a young age she extended her helping hand and provided company for her elderly neighbour, who she continued to support throughout her teenage years. Jacqui feels that making a difference in someone's life is a truly special position to be in and she couldn't think of a greater privilege than to lead, support and empower an inspirational team to provide a high standard of care and wellbeing each day.


Frequently Asked Questions about Barnby Court Care Home

What types of Care is Barnby Court Care Home registered for?

Older Person Care, Dementia, Respite Care, Physical Disability, Sensory Impairment & No Medical Intervention are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Barnby Court Care Home provide?

Palliative Care, Day Care, Convalescent Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Barnby Court Care Home have?

There are 21 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Barnby Court Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Near Public Transport, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Barnby Court Care Home to the centre of Retford?

3.3 mile(s) as the crow flies, distance by road may be significantly further.