Barnby Court Care Home

Great North Road, Barnby Moor, Retford DN22 8QS
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9.6 133 Reviews
  • Barnby Court Care Home, Retford
Barnby Court Care Home is an award winning family-run care home who genuinely care. The dedicated and long-serving team of friendly carers are tirelessly committed to the wellbeing and happiness of residents' lives. Barnby Court is a small home with a big heart.

Ashall Care believes that people should be encouraged and helped to continue the life they have always lived. Maintaining an individuals right to choose is the foundation of their wellbeing and promotes happiness and contentment throughout the home, not only for residents but for the families and staff too. From here, the team can do wonderful things to enrich the lives of everyone who lives here.

Barnby Court has 23 bedrooms, all of which have a sink within; they are individually and tastefully decorated. Externally there is a beautiful enclosed garden with seating. An active lifestyle is encouraged and a varied activities programme tailored to individual interests is offered.

The home is located centrally within Barnby Moor. There are good road connections an the home is easily accessible from the A638 and A1. It is approximately 3 miles north of Retford.

Barnby Court has a 'Good' CQC rating (December 2020) and is a band 4 Nottinghamshire County Council Quality Rating and has a top band 5 Food Hygiene rating (March 2023).

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Care Provided by Barnby Court Care Home

  • Primary Care Categories
  • Dementia
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 25 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Colitis & Crohn's Disease
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Margaret Greaves (Registered Manager)
  • Admission Criteria
    • Self-referrals accepted along with NCC, CCG, NHS referrals
    • Ages 65+
  • Room Information
    • Single Rooms (21)
    • Couples/Companion Rooms (2)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2024
    • Number of floors: 2

Funding & Fees Guide for Barnby Court Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,000
    • Self-Funded Residential Dementia Care from £1,200
    • RESPITE Self-Funded Residential Care from £1,200
    • RESPITE Self-Funded Residential Dementia Care from £1,400

  • Fees are all inclusive of 24-hour care, rates, laundry and meals. Excluded from our care fees are sundry items such as hairdressing, chiropody, clothing etc.
  • (these prices are only a guideline, please contact Barnby Court Care Home to find out the exact price for your requirements)

Facilities

  • Gardens
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors are welcome at any time of the day. Should a consultation with the Registered Manager by required it is suggested it be pre-booked to ensure that they are available.


  • Parking

  • Off road parking available to the front of the home for visitors.


Barnby Court Care Home Reviews (133)

Total of 133, showing 41-60
9.6

Barnby Court Care Home has a Review Score of 9.6 (9.627) out of 10, based on 24 reviews in the last 2 years. Over all time Barnby Court Care Home has 133 reviews.

Overall Experience

  • 79
  • 51
  • 1
  • 0
  • 2

Date Published

133
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10
24
109

Review from Kathleen P (Daughter-in-law of Resident) published on 26 July 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very caring. Could do with a little more training but very willing and helpful.

Reply from Diane Kerwin, Hospital Liaison Team Administrator at Barnby Court Care Home

Thank you, Kathleen, for your feedback and for taking the time to share your experience at Barnby Court. We are sorry to hear you feel the staff could benefit from more training, but we are pleased to hear you feel the staff are caring, willing and helpful. All our staff are committed to providing the best possible care experience for all our residents. If there is any specific training you feel we need to undertake, and if you would like to discuss anything further, please do not hesitate to come and speak to us on your next visit.


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Review from Linda L (Daughter of Resident) published on 19 July 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum is very happy at Barnbyy Court. The staff are all very friendly and give the best of care.

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Review from N G (Son of Resident) published on 25 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are always great with dad and have time to make him smile. Dad has down days but the staff always help him through it.

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Review from Daphne L (Wife of Resident) published on 12 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This was a very hard decision for me to make to bring my husband here. but it had to be done. I couldn't cope at home any longer and it takes quite a lot of adjusting to, but thankfully he is well looked after and the staff are all very pleasant and helpful.

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Review from Lynne G (Daughter of Resident) published on 11 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been very impressed with the dedication and ability, and how the staff and management coped during the difficult past 18 months.
Mum is always treated with dignity. Staff are alert to changes which might indicate illness or distress and are innovative in ways to try and stimulate responses.
I'm
glad we chose Barnby.

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Review from Lisa M (Daughter of Resident) published on 20 August 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very helpful staff - the manager leads a great team. Staff are really helpful regarding arrangements too. Mum seems really happy and I’m relieved that she is safe too. She says the food is great and has lots of interesting things to do. I was recommended this home and I’m really happy with it. Covid
is managed really well too. Thanks for all you do.

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Review from Graham B (Son of Resident) published on 7 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

This is the first month that I have been able to visit since March 2020. Procedures are being followed in line with the group's instructions, and the home feels like a safe place to visit. My mother is happy with the arrangements.

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Review from Helen W (Daughter of Resident) published on 14 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum has felt at home at Barnby from the very first day. The staff are so kind, friendly and welcoming. They are always there to give my mum all that she needs. It is a very lovely home and I made the best choice in choosing it for mum's needs.

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Review from D T (Son of Resident) published on 24 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Care colleagues are very helpful. During the lockdown, the care home and staff have been great keeping in touch with myself. Mum seems in good spirits despite the lockdown; overall everything is ok.

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Review from Elizabeth P (Power of Attorney of Resident) published on 8 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

She is warm, clean and comfortable. She is well-fed and seems very easy with her carers. I am sure that she is being looked after to the very best standard. The staff are pleasant and helpful. Thank you.

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Review from Andy P (Son of Resident) published on 2 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mother received the best of care right up to the end of her days (03/06/20). She was extremely happy ay Barnby Court and we were sure she was well cared for. There is little more I can add given the circumstances.

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Review from Marion W (Friend of Resident) published on 2 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Always personally made to feel very welcome when I physically visit or telephone the home. My friend is treated like a much-loved family member by all members of staff. All staff members respect my friend's personal likes and dislikes and find imaginative and caring ways to ensure she remains happy
and settled.

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Review from F W (Daughter of Resident) published on 2 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The manager and all the staff are extremely willing to do everything to ensure that they can to help the residents stay happy and safe. A huge thank you to you all during this extremely difficult time with the COVID-19 situation, you are all so very professional and very caring and supportive of our
Mum.

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Review from Joanne B (Daughter of Resident) published on 2 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mother is settled and happy in Barnby Court, the staff are kind and caring, I cannot fault the care they give my Mum. In the current situation, they have protected the residents and have given me the chance to see Mum by Skype and now well-organised visits.
I have every confidence in the staff and
the care they give.

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Review from Tony B (Husband of Resident) published on 1 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Whenever I telephone to see how my wife is I am always impressed that whichever member of staff answers is always fully aware of my wife's current situation, even down to such detail as having her hair washed or what she has eaten that day. In these difficult times of lockdown, I have received regular
updates and even pictures, reassuring me that my wife is receiving the best possible care and attention.

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Review from Louise F (Daughter of Resident) published on 10 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are always friendly and dad gets looked after well. The cleanliness is good and it's always warm! Security on/off premises is good.

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Review from C B (Daughter of Resident) published on 20 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I feel that Mum is cared for very well at Barnby Court. The staff re knowledgeable in dietary requirements and are on the ball when Mum's health care changes. The activities provided in the home are enjoyed by Mum and the other residents. The meals provided by the home are of a high standard.

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Review from Sharon H (Daughter of Resident) published on 14 January 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Barnby Court has provided a safe, caring environment for my parents over the past year. The management and staff are extremely helpful and are prompt to deal with any concerns that we have. Mum and Dad enjoy their daily meals and are always dressed well. Overall we are very happy with the care they
receive.

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Review from B I (Daughter of Resident) published on 6 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Exceptionally kind and caring staff members. More structured activities within the home would be useful. Made to feel very welcome and nothing was too much trouble for the staff.

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Review from Timothy W (Son of Resident) published on 28 August 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum went into Barnby at the end of 2017, the staff have been amazing with her, very professional and always caring which is so important. She was happy and settled and the rest of the family knew that she was well cared for. Mum was quite picky with her food but nothing was ever too much trouble. Unfortunately
mum passed away in June and at what was a very difficult time for us, the staff where amazing, looking after both mum and also us as we sat with her through the days and nights. The care that they showed mum was so helpful to us and they knew just what to do at all times. I will always be very grateful to Barnby for helping us with mum and making her last months happy and stable.

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Current Review Score: 9.6 (9.627)

Overview of Review Score

The Review Score of 9.6 (9.627) out of 10 for Barnby Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 24 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.627 for Barnby Court Care Home is calculated as follows: ( (210 Excellents x 5) + (56 Goods x 4) + (2 Satisfactorys x 3) + (11 Very Poors x 1) ) ÷ 279 Ratings = 4.627

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Barnby Court Care Home is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 25 registered maximum number of service users is 5, which has been reached with 23 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Bed Vacancies

posted 17 Mar 2025

We currently have rare vacancy for a downstairs room, along with a couple of first floor rooms accessible via a chairlift. All rooms have a sink within and were refurbished June 2024.


Awards / Recognitions (1)

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Meet the Team (2)

Margaret

Margaret Greaves

Job Title: Registered Manager

Joined: 2000

Mags has gained many years’ experience in providing care and support to older people, to enrich their lives.


She is a knowledgeable and dedicated leader who is passionate about delivering the highest standards of care and quality of life for Residents.


Mag aims to provide the kindest care for each and every Resident. She extends this caring approach to her colleagues and works closely with them to deliver care and support to Residents in a way that they gain the most benefit, in a warm and welcoming home.


She also works hard to arrange events and activities with nearby schools and clubs and is always keen to include the local community in life at Barnby Court.


When asked what she enjoys most about her role, Mags remarked:
“Every day is so different, I love planning for the future and improving our services. I love the diversity of my role and the people we meet, I love sharing knowledge and training and empowering the team.”


If you would like to find out more information about Barnby Court, Mags has an ‘Open Door Policy’ and would be pleased to welcome you at any time for an informal discussion.


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Jacqui Swannack

Job Title: Deputy Home Manager

Joined: 2019

Jacqui has always had a passion for helping others, at a young age she extended her helping hand and provided company for her elderly neighbour, who she continued to support throughout her teenage years. Jacqui feels that making a difference in someone's life is a truly special position to be in and she couldn't think of a greater privilege than to lead, support and empower an inspirational team to provide a high standard of care and wellbeing each day.