Barnby Court Care Home

Great North Road, Barnby Moor, Retford DN22 8QS
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9.6 133 Reviews
  • Barnby Court Care Home, Retford
Barnby Court Care Home is an award winning family-run care home who genuinely care. The dedicated and long-serving team of friendly carers are tirelessly committed to the wellbeing and happiness of residents' lives. Barnby Court is a small home with a big heart.

Ashall Care believes that people should be encouraged and helped to continue the life they have always lived. Maintaining an individuals right to choose is the foundation of their wellbeing and promotes happiness and contentment throughout the home, not only for residents but for the families and staff too. From here, the team can do wonderful things to enrich the lives of everyone who lives here.

Barnby Court has 23 bedrooms, all of which have a sink within; they are individually and tastefully decorated. Externally there is a beautiful enclosed garden with seating. An active lifestyle is encouraged and a varied activities programme tailored to individual interests is offered.

The home is located centrally within Barnby Moor. There are good road connections an the home is easily accessible from the A638 and A1. It is approximately 3 miles north of Retford.

Barnby Court has a 'Good' CQC rating (December 2020) and is a band 4 Nottinghamshire County Council Quality Rating and has a top band 5 Food Hygiene rating (March 2023).

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Care Provided by Barnby Court Care Home

  • Primary Care Categories
  • Dementia
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 25 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Colitis & Crohn's Disease
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Margaret Greaves (Registered Manager)
  • Admission Criteria
    • Self-referrals accepted along with NCC, CCG, NHS referrals
    • Ages 65+
  • Room Information
    • Single Rooms (21)
    • Couples/Companion Rooms (2)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2024
    • Number of floors: 2

Funding & Fees Guide for Barnby Court Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,000
    • Self-Funded Residential Dementia Care from £1,200
    • RESPITE Self-Funded Residential Care from £1,200
    • RESPITE Self-Funded Residential Dementia Care from £1,400

  • Fees are all inclusive of 24-hour care, rates, laundry and meals. Excluded from our care fees are sundry items such as hairdressing, chiropody, clothing etc.
  • (these prices are only a guideline, please contact Barnby Court Care Home to find out the exact price for your requirements)

Facilities

  • Gardens
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors are welcome at any time of the day. Should a consultation with the Registered Manager by required it is suggested it be pre-booked to ensure that they are available.


  • Parking

  • Off road parking available to the front of the home for visitors.


Barnby Court Care Home Reviews (133)

Total of 133, showing 101-120
9.6

Barnby Court Care Home has a Review Score of 9.6 (9.627) out of 10, based on 24 reviews in the last 2 years. Over all time Barnby Court Care Home has 133 reviews.

Overall Experience

  • 79
  • 51
  • 1
  • 0
  • 2

Date Published

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10
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Review from Patricia G (Daughter of Resident) published on 13 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff at Barnby Court Care Home are excellent, always friendly and willing to answer any questions. I also find them empathetic towards clients and family. Since Mum became worse in her condition, the staff have shown great care for her, providing special equipment for her.

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Review from Pamela B (Daughter of Resident) published on 29 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum is happy and well looked after. The home is clean and comfortable and the staff are professional, friendly and helpful.

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Review from Jill (Daughter of Resident) published on 24 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

My mum was placed here as an emergency respite by social services. The care home is in need of updating and decorating and the carpets need replacing. The staff are friendly and do their best but they seem to be short staffed for the amount of residents. All the bathrooms need updating. The food served
looks good, all home made even though mums seemed a little cold. The two conservatories have a pleasant outlook onto the garden but unfortunately don't seem to be used much. Mum sleeps most of the time so it is difficult to get a clear picture of the care she receives but on every visit she has been clean and comfortable.

Reply from HC-One, Careline Team at Barnby Court Care Home

Thank you for taking the time to complete a review. We really value the feedback provided by those who use our services.
You have highlighted concerns about the standard of décor at the home.In the summer of 2015, we announced a major new investment programme, with a further £100 million investment which will enable us to complete refurbishments right across all homes. Many of the changes being made have been decided by Residents themselves, and the first phase of this upgrade programme is currently underway at 50 homes, before expanding to all homes over the coming months. We are in the process of decorating Residents bedrooms and there are plans to refresh the home.
With reference to your concerns about staffing levels at the home. Please be assured all of our homes meet or exceed the staffing guidelines that are set by our regulators. We are committed to providing Residents with the high quality, kind care they deserve, and therefore tailor our staffing levels to ensure we can meet everyone’s individual needs.
All of our Residents are encouraged to use all areas of the home and are assisted to where they would like to spend their day.
We will work with the chefs at the home and monitor the food that is being served. Making sure Residents have a choice of their favourite foods is really important to us. We record individual preferences to make sure our fresh food menus are created around what they want most. We are delighted to welcome families and loved-ones to share in mealtimes, and the Sunday roast is a special time at many of our homes.
The home manager has an open door policy, feel free to call in anytime to discuss any concerns you may have. Thanking you again for taking the time to provide really helpful feedback about the home. We value all feedback and ensure it is recorded and acted upon.


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Review from Graham W (Friend of Resident) published on 9 August 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A very pleasant and friendly atmosphere, the staff are very helpful and seem to genuinely care for the residents. My friend who is a resident, says the food is very good and there is always a good choice available. The only negative aspect is the car park, it's very small and soon gets full up. But
this doesn't affect the residents only their visitors.

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Review from Linda M (Wife of Resident) published on 4 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I find the staff at Barnby Court very helpful and accommodating, nothing is too much trouble for them and if I ever end up in a care home it would be Barnby Court I can't praise it high enough.

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Review from Philip M (Friend of Resident) published on 21 July 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very impressed with the caring and compassionate way in which our friend has been looked after over the last three months and also for another period of time at the end of last year. I would like to commend and thank everyone.

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Review from C B (Son of Resident) published on 1 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I find Barnby Court a pleasant home to visit my mother the staff are polite and helpful.

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Review from Linda (Daughter of Resident) published on 10 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

On visiting my mum since she's been a resident in the above home, I've observed certain things such as: When asked about mum e.g medication, Dr visits or mums request to see dentist etc etc, I'm met with the same reply which is "I'll check, I wasn't in yesterday" or "I'm not sure I'll find out" although
these issues have been addressed with the manager and hoping for a mutual result as I know it is difficult with the carer to resident ratio.

Reply from HC-One, Careline Team at Barnby Court Care Home

Thank you for taking the time to complete a review. We really value the feedback provided by those who use our services.


HC-One aims to deliver the kindest possible care to all Residents, and we know how important it is to provide continuity of care with friendly and familiar staff members to support each Resident.
However, it may be that we are waiting for the GP to get back to us, or waiting for a GP visit or some medication to arrive that the care staff may not be aware of. To avoid any wrong or incomplete information being given to the family it is important that the senior on shift has the discussion.
The Home Manager operates an open door policy and is always happy to discuss any concerns about Residents care needs.
Thanking you again for taking the time to provide really helpful feedback about the home. We value all feedback and ensure it is recorded and acted upon.


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Review from Yvonne S (Resident) published on 26 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with the service that I am having at Barnby Court, the staff are willing to help with anything you require any help whether it be big or small and everyone is so friendly and they wouldn't mind doing anything to make you feel at ease.

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Review from Sally T (Daughter of Resident) published on 11 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Barnby Court has a cosy, non institutional and homely atmosphere. The residents have complex and very different needs which the staff manage very well. Without exception they are calm, caring, patient firm but fair, very professional. Also they are compassionate and human. I have seen a lots of hugs.
I particularly like that there are 4 different areas, the residents do not all sit in a circle, not watching the television. I would like to see more organised activities. It may be that these take place when I'm not visiting. I realise that many would not engage (mum) but feel that the opportunity should exist.

Reply from HC-One, Careline Team at Barnby Court Care Home

Thank you for your comments, at HC-One we value and act on all feedback. Since our new activities lady started at the beginning of the year we have had lots more going on, arts and crafts, The Church and some outings. Motivation and encouragement plus lots more Tai Chi and lots of rummage boxes. We have had activities around Easter Bonnets, Mothers Day and Valentine days, we also provide Doll Therapy. We have on-going monthly meetings and monthly planners scheduled.


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Review from Delia S (Resident) published on 16 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When I first came here I was worried but then I woke up and realised how comfortable I am here. I'm happy I really am. When my husband passed away I had to take care of myself but I'm very comfortable here. I made mistakes at home. It's beautiful I don't have to do all the washing. At first I wondered
what I was doing here. I honestly think it is a lovely place to live in.

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Review from Caroline P (Friend of Resident) published on 16 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Seems to be very organised, friendly and approachable staff. Excellent care given.

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Review from Phil O (Son of Resident) published on 16 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are very happy with the care that mum receives. We appreciate the homely environment and the individual tailored are plans that we put in place. Thank you to all the staff and management for their care for mum.

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Review from K J (Son of Resident) published on 1 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are friendly, helpful and very reassuring with their range of knowledge and insight on family, friends and health conditions. The facilities in my opinion could be a little more up to date such as pressure plate flooring which I have seen in another home. This tracks residents movement. Overall
I enjoy the pleasant welcome and leave knowing that my mum is in safe hands.

Reply from HC-One, Careline Team at Barnby Court Care Home

Can I take this opportunity to thank you on completing a carehome.uk card and thank you for your kind comments, these have been passed onto staff.
I have noted your suggestion on pressure plate flooring, Barnby Court is not a purpose built care home and such flooring would be conducive. Staff monitor resident’s welfare and movement over a 24 hour period. We promote a sense of wellbeing by encouraging residents to move around the building freely, promoting choice as to where they sit and where they have their meals.


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Review from P S (Son-in-law of Resident) published on 1 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Barnby Court has been very good to my mother-in-law, with good carers. Although I think with the monthly money certain improvements could have been done around the home. On the money side, since my mother-in-law has started at the home there has been 3 price increases with the last one being a significant
increase of circa 20%, which I'm not sure the increase in care/facilities has matched the increase.

Reply from HC-One, Careline Team at Barnby Court Care Home

We would like to thank you for your kind words which will be shared with the staff team. The home is continually reviewing and updating the environment and I am sure you will note further improvements this forthcoming year.


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Review from S F (Daughter of Resident) published on 29 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident in Barnby since 13th January 2016, so far I have been very happy with the care provided for my mother. The staff have been very thoughtful and attentive. My mother is struggling to settle and I know she is not the easiest of patients to look after.

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Review from Elizabeth S (Daughter of Resident) published on 13 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Barnby Moor is a great home for mum, she feels, safe, secure and well supported. The are also very welcoming and lovely towards my mums family. They cater for mums food needs brilliantly. All the staff are lovely, mum thinks a lot of them. Obviously mum has her carers who mean a lot to her and she has
become attached. I must say we thought the last increase in her fee's were a big jump. I would expect to see that difference in the home.

Reply from HC-One, Careline Team at Barnby Court Care Home

We would like to thank you for your kind words which will be shared with the staff team. The home is continually reviewing and updating the environment and I am sure you will note further improvements this forthcoming year.


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Review from K B (Granddaughter of Resident) published on 11 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Always friendly staff willing to help.

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Review from Brian N (Husband of Resident) published on 24 December 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife was taken into the home at a very difficult time but the home carers were very understanding and helped a lot. The home is clean, tidy and well run, the carers know where everyone is all the time. She eats all her food and causes no trouble I would not hesitate to recommend the home to anyone.

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Review from Cameron L (Great-grandson of Resident) published on 23 November 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic care.

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Current Review Score: 9.6 (9.627)

Overview of Review Score

The Review Score of 9.6 (9.627) out of 10 for Barnby Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 24 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.627 for Barnby Court Care Home is calculated as follows: ( (210 Excellents x 5) + (56 Goods x 4) + (2 Satisfactorys x 3) + (11 Very Poors x 1) ) ÷ 279 Ratings = 4.627

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Barnby Court Care Home is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 25 registered maximum number of service users is 5, which has been reached with 23 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Bed Vacancies

posted 17 Mar 2025

We currently have rare vacancy for a downstairs room, along with a couple of first floor rooms accessible via a chairlift. All rooms have a sink within and were refurbished June 2024.


Awards / Recognitions (1)

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Meet the Team (2)

Margaret

Margaret Greaves

Job Title: Registered Manager

Joined: 2000

Mags has gained many years’ experience in providing care and support to older people, to enrich their lives.


She is a knowledgeable and dedicated leader who is passionate about delivering the highest standards of care and quality of life for Residents.


Mag aims to provide the kindest care for each and every Resident. She extends this caring approach to her colleagues and works closely with them to deliver care and support to Residents in a way that they gain the most benefit, in a warm and welcoming home.


She also works hard to arrange events and activities with nearby schools and clubs and is always keen to include the local community in life at Barnby Court.


When asked what she enjoys most about her role, Mags remarked:
“Every day is so different, I love planning for the future and improving our services. I love the diversity of my role and the people we meet, I love sharing knowledge and training and empowering the team.”


If you would like to find out more information about Barnby Court, Mags has an ‘Open Door Policy’ and would be pleased to welcome you at any time for an informal discussion.


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Jacqui Swannack

Job Title: Deputy Home Manager

Joined: 2019

Jacqui has always had a passion for helping others, at a young age she extended her helping hand and provided company for her elderly neighbour, who she continued to support throughout her teenage years. Jacqui feels that making a difference in someone's life is a truly special position to be in and she couldn't think of a greater privilege than to lead, support and empower an inspirational team to provide a high standard of care and wellbeing each day.