The Rookery Care Home

130 Church Street, Eastwood, Nottingham, NG16 3HT
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9.7 30 Reviews
  • The Rookery Care Home, Nottingham
The Rookery Care Home was established in 1984 and is housed in a Grade II listed building encompassing purpose-built accommodation.

The Rookery is thriving under new management since 2015 and has been graded as 'Good' in all the categories in latest CQC inspection report (August 2016).

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Care Provided by The Rookery Care Home

  • Primary Care Categories
  • Dementia
  • Eating Disorders
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 30 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bipolar/Manic Depression
  • Cancer Care
  • Challenging Behaviour/Psychosis
  • Epilepsy
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Owner
  • Dual Care Ltd
  • Person in charge
  • Lynne Brewell (Registered Manager)
  • Admission Criteria
    • As per CQC and Local Authority Regulations
    • Ages 50+
  • Room Information
    • Single Rooms (21)
    • Couples/Companion Rooms (3)
    • Single Rooms with ensuite Wet Room (2)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2020
    • Number of floors: 2

Funding & Fees Guide for The Rookery Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £750 – £850
    • Self-Funded Residential Dementia Care £750 – £850
    • RESPITE Self-Funded Residential Care £750 – £850
    • RESPITE Self-Funded Residential Dementia Care £750 – £850

  • Local Authority residents are charged only Local Authority official rates and there is no "Top-Up".
  • (these prices are only a guideline, please contact The Rookery Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Here at The Rookery you are welcome to visit at any time and stay for as long as you may like. You are welcome to sit in the lounge or in the bedroom or if you like, take your friend / relative for a day out.


    We would recommend, if you are coming from far away to call before you leave, just in case the person you are visiting has gone out or has a doctor/GP appointment.


  • Parking

  • Numerous parking places are available on the road in the front and on the side. Limited parking slots are also available within the Rookery building premises.


The Rookery Care Home Reviews (30)

Total of 30, showing 1-20
9.7

The Rookery Care Home has a Review Score of 9.7 (9.650) out of 10, based on 9 reviews in the last 2 years. Over all time The Rookery Care Home has 30 reviews.

Overall Experience

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  • 17
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Date Published

30
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21

Review from B G (Son of Resident) published on 6 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I will always be grateful to the staff for the kindness, care and compassion shown to my mum. All the staff are friendly and make us feel very welcome when we visit. The management team are friendly and approachable and deal with any issues and queries.

Reply from Lynne Brewell, Manager at The Rookery Care Home

Thank you so much for your kind words.We do strive to provide the best possible care for each and everyone of our Residents Kind Regards


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Review from C P (Sister of Resident) published on 3 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Moving my brother to a care home was a hard decision for our family, but moving him to The Rookery has been the best decision we have made, the place is very homely and staff are great with him as he can be difficult, now he's settled and so are we and we can relax knowing he is in great care.

Reply from Lynne Brewell, Manager at The Rookery Care Home

Thank you for taking the time to submit a review regarding your mum's care, your positive feedback means a lot to the management and staff as we strive to provide the best quality care for all our residents. Kind regards


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Review from J J (Daughter-in-law of Resident) published on 3 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law is in The Rookery, the staff make you feel so welcome, they go out of their way to help you, the activities coordinator is so full of life and makes them smile, he is amazing with them, the two managers go out of their way to help you, the home smells lovely all the time.

Reply from Lynne Brewell, Manager at The Rookery Care Home

Thank you for your kind words and positive review, this means a great deal to the management and staff. Kind regards, Registered Manager.


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Review from M W (Daughter of Resident) published on 3 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been at The Rookery for almost 2 years and in all that time she has been treated with kindness and empathy. The staff are all really good and I feel so welcome on my visits.

Reply from Lynne Brewell, Manager at The Rookery Care Home

Thank you so much for your very positive review, this means so much to the management and staff of the home to know we are doing our best to provide a high standard of Care. Kind regards, Registered Manager


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Review from John W (Son of Resident) published on 26 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to point out the level of care and attention and respect that my mother has received whilst at the The Rookery, the staff are caring and very attentive to her requirements. I know she is very comfortable and happy with her day-to-day environment. We also made very welcome on our visits,
making it an enjoyable afternoon whilst spending time with my mother the staff clearly put the needs of others first and they do it extremely well with lots of care.

Reply from Lynne Brewell, Manager at The Rookery Care Home

Many thanks for taking the time to post a review and the kind, positive comments you have made. Kind regards, registered manager.


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Review from C G (Daughter-in-law of Resident) published on 24 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother-in-law is loved, warm, safe and cared for, which are the main priorities for us. You always are welcomed into the home at any time of the day, with the offer of a cuppa.

Reply from Lynne Brewell, Manager at The Rookery Care Home

Many thanks for taking the time to send in a review of the hope, the time and trouble you have taken is much appreciated. We are glad to hear that you are happy with the service we provide for your mother-in-law. Kind regards.


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Review from G W (Son of Resident) published on 17 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The Rookery is really homely and the staff are brilliant!

Reply from Lynne Brewell, Manager at The Rookery Care Home

Many Thanks for taking the time to post a review. I am so glad you are happy with the service we provide. Kind regards


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Review from Karen K (Daughter of Resident) published on 15 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

So glad we found a place for Dad at The Rookery. It's such a homely and down-to-earth place. The staff treat residents like family and relatives are treated the same. It's not posh or clinical like some and it's altogether better for that. We can visit Dad whenever we want no appointment/time limits
(apart from after bedtime) and we are kept in the loop at all times. Perfect place for Dad, he loves it there.

Reply from Lynne Brewell, Manager at The Rookery Care Home

Many thanks for taking the time to send in a review, we are so glad you and your family are so happy with Dad's care.
Kind regards.


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Review from J H (Daughter of Resident) published on 2 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Their understanding, care and attention to detail towards residents is a pleasure to see.

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Review from John A (Son of Resident) published on 28 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum lived for over four years at The Rookery Care Home. She was not just given care by the staff but she was made to feel at home and was loved by them too. That's what makes The Rookery Care Home stand out as a good residential home. Whilst providing quality professional care, they have somehow fostered
a family atmosphere that felt warm and welcoming.

Reply from Lynne Brewell, Manager at The Rookery Care Home

Hi John, thank you so much for your kind words. Your mum was part of our family and is sadly missed by all at The Rookery Care Home. Thank you for allowing us the honour of caring for your mum.


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Review from Dianne S (Daughter of Resident) published on 21 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

My mum was at The Rookery Care Home for around four years. Not a 'state of the art' care home but my word, the caring attitude and extra effort put in was second to none. Mum had always had anxiety and staff moved heaven and earth to try and help, especially at the end. Genuine upset when she died and
had masses of support for her family. She felt like part of the family.

Reply from Debbie, Manager at The Rookery Care Home

Thank you so much for your kind review, as you know the residents are more like our family - your mum will be sadly missed.
From everyone at The Rookery.


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Review from Julie B (Friend of Resident) published on 22 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Friendly, welcoming staff. Very spacious with room to move around. Private area to go and spend time with residents, so other residents aren't distracted. On my visit, a fundraising event was taking place, so was rather busy in the garden.

Reply from Lynne Brewell, Manager at The Rookery Care Home

Thank you for taking the time for the review and your kind words


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Review from Chris H (Son of Resident) published on 1 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum was admitted on respite. They got her settled very quickly, sorted out food as she is intolerant of various foods and checked on her regularly, if they hadn't, she would be dead. Can't thank them enough!

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Review from J C (Daughter of Resident) published on 25 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My father has been at The Rookery Care Home for two years. He came from hospital in the first lockdown, in very difficult circumstances. The manager accepted him and she has been incredible, a calm lady, professional, knowledgeable and part of the team I cannot speak too highly of. The team now are
incredibly caring, thoughtful and hardworking, I can say this from nursing my father, who has sadly passed away, I have witnessed night shifts, days - a professional management team. From cleaners to care workers to the seniors, I have only seen dedication, true vocations, I have been bowled over. Sensitivity to residents, to me - friendship. The home has improved over the two years, I have witnessed so much, I still think grooming and ironing can be improved but it wasn't until I watched how it all worked that I have been so impressed with this family-feel atmosphere. There are certain members of staff who are incredible - the deputy manager is wonderful. The care and manner of another member of staff is professional, kind and he is loved by the residents. The senior carer is switched on, was my father's carer and knew my need to see him in ironed clothes and their relationship was wonderful. I could continue. All of the staff showed warmth and love which meant everything to me.
I have to comment that, as the government say 'unskilled workers', this is an insult and there is no reality to what these carers have been through, through lockdown.
It is unbelievable that carers have to deal with so much death, looking after their residents and also the family. I have the deepest respect for them all.
The Rookery is sweet, not a fancy care home but these carers never stop. I am now proud to call them my friends.
There is a comment that the carer mustn't get attached to the resident, this is impossible and as a family member, I want them to care and really feel loss because I could see my father was truly cared for.
I will never forget the support, help and love I have been wrapped in.
I was presented with a heart cushion made from one of his shirts. This is above and beyond, this is care.

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Review from Carole M (Sister of Resident) published on 3 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My sister is well looked after, food looks nice. Staff friendly.

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Review from L G (Daughter of Resident) published on 8 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum moved into The Rookery mid August. We were very worried as she has Alzheimer's and we as a family had been caring for her at home for 3 and a half years but she had advanced rapidly, so needed full time care. The move was very easy and Mum settled in well especially as the staff were so friendly
and attentive. We were left at ease and Mum is happy and very settled.

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Review from Dawn W (Daughter of Resident) published on 18 February 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been in The Rookery for the last four years. In that time, he has always been very well looked after and cared for. He is always clean and well-fed. The staff are excellent; always very helpful, and whilst this pandemic has been on, nothing is too much trouble for them. I only had to ring
up and they would sort things out for me.

Reply from Lynne Brewell, Manager at The Rookery Care Home

Thank you so much for your kind words; it really is appreciated by all the team here at The Rookery.


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Review from Matthew W (Son of Resident) published on 2 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The Rookery is Mum's home, rather than just "a care home", the staff are more than just carers, they are Mum's friends. The Rookery is an interesting and welcoming home, with varied areas for the residents, plenty of space and light. Staff are always friendly and chatty, Mum really appreciates all they
do for her. They know exactly how to lift Mum's spirits. Mum's diet has improved so much since moving in, she is fitter and healthier and has been gently encouraged to eat a far more varied menu. Mum's room is comfortable, and I was able to personalise it with her photos and other mementoes. I know Mum is happy, safe and well.


Staff efforts through the pandemic have been above and beyond the call of duty. I have been able to chat with Mum even when unable to visit, but also to talk with the staff and know exactly how things are going. I am so pleased and grateful that Mum has been at The Rookery through this time.


Reply from Lynne Brewell, Manager at The Rookery Care Home

Thank you so much for your kind words, it's lovely to have some positivity in these difficult times.


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Review from Peter H (Husband of Resident) published on 17 December 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I was worried about my wife going into care, but for the last year, I am so grateful for the care she has been given and all the help the staff have given me. I can't think of anything I'm not satisfied with. My wife has a few health problems and the staff take all those into consideration. Thanks to
the manager and all the fantastic staff.

Reply from Lynne Brewell, Manager at The Rookery Care Home

Thank you for taking the time and trouble to write a review, we really appreciate your kind words, and it is our pleasure and privilege looking after your lovely wife.


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Review from E C (Friend of Resident) published on 9 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Warm and friendly place, very caring staff.

Reply from Lynne Brewell, Manager at The Rookery Care Home

Many thanks for taking the time to write a review. We really appreciate you taking the time and trouble and value your opinion.
Kind Regards.


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Current Review Score: 9.7 (9.650)

Overview of Review Score

The Review Score of 9.7 (9.650) out of 10 for The Rookery Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 9 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.750 for The Rookery Care Home is calculated as follows: ( (81 Excellents x 5) + (27 Goods x 4) ) ÷ 108 Ratings = 4.75

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.9 Points relating to the number of positive Reviews for The Rookery Care Home is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6, which has been reached with 9 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 23 Jun 2021

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (7)

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Meet the Team (1)

LYNNE

LYNNE BREWELL

Job Title: Registered Manager

Joined: 2018

Lynn Brewell is an experienced manager who has been working in the care sector now for the past 30 years. She is passionate and dedicated about promoting residents rights and proactive involvement in the care home.


Previous to Care Manager role Lynn was registered Nurse for 20 Years


Lynn is a loyal, committed and hardworking manager who strives to make a difference to the lives of our elders at the care home. She has successfully managed to foster positive working relationships with representatives of the local authority and residents family members.


Lynn has been working at the Rookery Residential Care home since 2018 and during this time she has made the care home a 'home from home' environment for all our residents.


Frequently Asked Questions about The Rookery Care Home

What types of Care is The Rookery Care Home registered for?

Older Person Care, Dementia, Respite Care, Eating Disorders, Learning Disability, Mental Health Condition, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does The Rookery Care Home provide?

Palliative Care, Day Care, Convalescent Care, Physiotherapy, Independent Living Training, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does The Rookery Care Home have?

There are 21 Single Rooms and 3 Couples/Companion Rooms.

What are the Facilities & Services at The Rookery Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is The Rookery Care Home to the centre of Nottingham?

7.9 mile(s) as the crow flies, distance by road may be significantly further.