South Moor Lodge Care Home

South Moor Road, Walkeringham, Doncaster DN10 4LD
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9.6 71 Reviews
  • South Moor Lodge Care Home, Doncaster
South Moor Lodge Care Home is centred around an old nineteenth century barn, situated within a two-acre landscaped site surrounded by countryside.

It has bedrooms with en-suite shower rooms, mainly on the ground floor.

The team offer personal care for residents and also those living with dementia. Jasmine Healthcare acquired South Moor Lodge in March 2015.

All team members respect and appreciate the individual needs and wishes of each and every one of the residents.

For more information see South Moor's website.

Care Provided by South Moor Lodge Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 42 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bariatric Care/Obesity
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Lisa McAnulty (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (42)
    • Single Rooms with ensuite Wet Room (41)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2006
    • Number of floors: 2

Funding & Fees Guide for South Moor Lodge Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £990 – £1,125
    • Self-Funded Residential Dementia Care £990 – £1,125
    • RESPITE Self-Funded Residential Care £1,240 – £1,375
    • RESPITE Self-Funded Residential Dementia Care £1,240 – £1,375
  • Our fees range from £990 to £1,375 per week.
    Please contact us for more details about the packages we offer.


  • (these prices are only a guideline, please contact South Moor Lodge Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • Anytime but please do try to avoid 12pm and 4pm for lunch and tea time


  • Parking
  • Plenty of onsite parking


South Moor Lodge Care Home Reviews (71)

Total of 71, showing 1-20
9.6

South Moor Lodge Care Home has a Review Score of 9.6 (9.619) out of 10, based on 28 reviews in the last 2 years. Over all time South Moor Lodge Care Home has 71 reviews.

Overall Experience

  • 49
  • 20
  • 1
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Date Published

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Overall Experience  Overall Experience 3.0 out of 5

Whilst the building work is going on it can be difficult to get in which is especially unpleasant if it is raining. The staff are kind and friendly and mother, although she has no idea where she is or why, seems happy.

Reply from Lisa McAnulty, Home Manager at South Moor Lodge Care Home

Thank you for this information and while improving the home/building for all residents long standing and new this is something that unfortunately we cant help and the Team do try there best to answer the rear gate as quick as they are able whilst also supporting residents. However the good news is the new front entrance has been planned to be up and running second week in April 2025. Glad you are happy with the care your mum is being supported with.Kind Regards.


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Overall Experience  Overall Experience 4.0 out of 5

My mother, who is 92 years of age and suffers with dementia, took up previously in South Moor Lodge in November of last year. Since then I have visited her twice a week. On these visits I have found all staff to be polite and helpful. My mother's room is clean and tidy. The food provided seems to be
of a high standard. The residents are provided with entertainment on a regular basis. I would highly recommend this care home.

Reply from Lisa McAnulty, Home Manager at South Moor Lodge Care Home

Thank you for this lovely feedback and happy that you and your mum are settled and happy with the care and support we are providing. Kind Regards Lisa McAnulty


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Overall Experience  Overall Experience 5.0 out of 5

Mum is really well cared for and I am always kept informed about her care. The staff take time to speak and stop to talk to her when they are passing. That is all the staff not just those involved in her direct care but the kitchen staff and maintenance team as well. The meals are good, the home is
clean and the activities fun.

Reply from Lisa McAnulty, Home Manager at South Moor Lodge Care Home

Thank you for this lovely feedback, I will ensure this information is handed down to the full team. I am happy that you and your mum is happy with the care and support that my team provides. Kind Regards Lisa McAnulty


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Overall Experience  Overall Experience 4.0 out of 5

Overall, the home is good, there are plenty of staff about and the home is clean and fresh with several communal areas for residents to sit and a small library with a good selection of books of many genres. The food looks good and nicely presented and I'm told it is good by my relative. From what I
have seen the staff are caring and largely happy to help and have a good rapport with the residents. There have been one or two incidents where other residents have been found in my relative's room resulting in a bit of damage and missing items and I think maybe some residents need a bit more one on one care to prevent this keep happening, but also understand that sometimes these things can happen with so many residents often not realising it isn't their room. My relative has only been there a few months but I feel she is safe and well cared for at this home, so overall I think the home is good and would recommend it to others.

Reply from Lisa McAnulty, Home Manager at South Moor Lodge Care Home

Thank you for this honest feedback and the lovely comments made, We are really happy that your loved one has settled into the home. I will cascade this information down to the team. Kind RegardsLisa McAnulty


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Overall Experience  Overall Experience 5.0 out of 5

Wonderful staff who always have time to talk and update us. Mum initially struggled with the move, not eating or socialising, but the staff have been so patient and encouraging. She is now back to nearly normal eating, loves watching the comings and goings of other residents and visitors and has even
tried some of the exercise classes (she hasn't done any exercise for decades). Moving her into a home was a big decision, but moving her to Southmoor Lodge was the best thing for her and we now have peace of mind knowing she is safe and cared for.

Reply from Lisa McAnulty, Home Manager at South Moor Lodge Care Home

Thank you for this lovely feedback, we will cascade this information down to the team and it's great to hear your mum is starting to participate in our daily/weekly activities Kind Regards Lisa McAnulty


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Overall Experience  Overall Experience 5.0 out of 5

My mother has lived here for 16 months and has been very happy and well looked after. The home is spacious and very clean, excellent food and the care is very good. We looked at many other homes and this is by far the best.

Reply from Lisa McAnulty, Home Manager at South Moor Lodge Care Home

Thank you for this lovely feedback and we are very happy that you are satisfied with the service we provide, I will ensure this is cascaded down to the full team.


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Overall Experience  Overall Experience 4.0 out of 5

The resident is settled and says the carers will do anything to help her.
The care home is warm and smells fresh.
The rooms are spacious and ensuite outside agencies come to the home e.g. psychiatrists, nurses, activity leaders, and audiologists.
The residents like the food. Her laundry is washed,
ironed and returned all on the same day.

Reply from Lisa McAnulty, Home Manager at South Moor Lodge Care Home

Thank you for your lovely review and feedback, Kind Regards, Lisa McAnulty


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Overall Experience  Overall Experience 5.0 out of 5

The staff are all amazing at South Moor Lodge. They are kind, caring and always helpful however busy they are. Dad is happy living there. He finds the food excellent and has enjoyed many of the activities and entertainment provided throughout the year. I can't thank the staff enough for all they do
to make him feel happy and safe.

Reply from Lisa McAnulty, Home Manager at South Moor Lodge Care Home

Thank you for the lovely comments, we are so pleased that your father and yourselves are very happy with the care service we provide and the support he is receiving, I will ensure that this information does get passed down to the team.


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Overall Experience  Overall Experience 5.0 out of 5

I find all members of staff very caring and thoughtful.

Reply from Lisa McAnulty, Home Manager at South Moor Lodge Care Home

Thank you for your kind words I will pass this information on to the team.


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Overall Experience  Overall Experience 5.0 out of 5

Lovely staff operating under very trying circumstances. Always a smile from the staff.

Reply from Lisa McAnulty, Home Manager at South Moor Lodge Care Home

Thank you for taking the time to complete this review and for this lovely feedback. We are working towards any areas that highlight where we are able to improve to support our residents and team even better. We will take into account and work on the scores of 3 and 4s. Thank you.


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Overall Experience  Overall Experience 4.0 out of 5

The resident has settled in well thanks to the caring attention of the staff. Thank you!

Reply from Lisa McAnulty, Home Manager at South Moor Lodge Care Home

Thank you for this information and we are happy that they have settled in.


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Overall Experience  Overall Experience 4.0 out of 5

The area around the care home is always tidy and litter-free.
The main entrance to the home could be improved by having a small canopy over the door, a shelter for visitors against rain etc. When the staff are busy they cannot answer the door immediately. In the home, it is always clean, tidy with
no smells. The staff are always very welcoming, helpful and from our experience very caring towards the residents. On one occasion we were witnesses to an incident between 2 residents in the main lounge. There were no carers in the lounge. A member of the kitchen staff defused the situation before it developed as it could have been nasty.
We have only seen the tea time meal. It looks very nice, well presented, plenty of it and a good choice. From photos etc on social media there are a lot of well-organised activities. Including keep fit, singing and dancing which are all enjoyed by residents. The room, occupied by my Mother, is warm, clean and tidy.
Overall we are very satisfied with South Moor.

Reply from Lisa McAnulty, Home Manager at South Moor Lodge Care Home

Thank you for this information and we are glad that you are happy with the service we provide, Just to forward some information within the coming months we will be refurbishing the home and extending, the two buildings where you walk into the courtyard will joined on together and will become the new front door and entrance, with a reception area, This is the reason we have not made alterations to the door that is used at present. This will no longer have an effect on anyone having to wait for long periods of time while our care team are supporting your loved ones. Thank you for the feedback and I will cascade the feedback down to the full team.


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Overall Experience  Overall Experience 4.0 out of 5

The home as a whole is ok. As all care homes, could benefit from more staff. I often have to wait up to 30 minutes to be admitted to visit. The bedding and towels are generally very tired and don't fit beds. The majority of the staff are very caring, some are just doing a job.

Reply from Lisa McAnulty, Home Manager at South Moor Lodge Care Home

Thank you for this review, we will take onboard your comments.


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Overall Experience  Overall Experience 5.0 out of 5

We are very pleased to say it's a lovely place, and the staff are caring and professional. Every need is taken care of.
Food is varied and good quality.

Reply from Lisa McAnulty, Home Manager at South Moor Lodge Care Home

Thank you for this lovely review; I will inform the team of your kind feedback, and we will keep working towards improving areas where required to be even better.


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Overall Experience  Overall Experience 4.0 out of 5

My mum has only been at Southmoor Lodge for a few months, but in that time has had a few medical issues and 2 hospital admissions, but the staff have been good with Mum on her return.
We have found them to be helpful and caring and they do a great job under, sometimes difficult circumstances.
The
food is good and varied, the home is clean and tidy.
There are various daily activities for anyone who wants to partake, plus a visiting hairdresser, chiropodist, musicians and singers, which is a nice touch.
Overall we are happy with Mum's care. Thank you.

Reply from Lisa McAnulty, Home Manager at South Moor Lodge Care Home

Thank you for this feedback, I will forward this information to the team and look at areas in which we can improve and be even better.


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Overall Experience  Overall Experience 4.0 out of 5

My mother has been in the care home for 12 months - family visit her every day - I come twice a week.
I feel she is being well cared for and staff generally offer full support when she finds things difficult. She often complains about the food (however, I cannot comment) - she hates the cold plates!
The entrance required improvement - visitors are required to stand out in the cold/wet. A refreshment area for visitors/residents would be beneficial - just a coffee machine?

Reply from Lisa McAnulty, Home Manager at South Moor Lodge Care Home

Thank you for your comment. We are always happy to receive any feedback that could possibly support towards improvements within the home.


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Overall Experience  Overall Experience 5.0 out of 5

A friendly care home in a lovely rural setting. Mum has a comfortable room overlooking the garden which is always clean and tidy. All the staff are welcoming, and there is a full programme of activities and events for residents. We are very happy with Mum’s care and hope she has many happy years at
South Moor.

Reply from Lisa McAnulty, Home Manager at South Moor Lodge Care Home

Thank you for this lovely feedback and this information will be handed over to the Team, We are very happy that you and your mum is happy here at South Moor Lodge.


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Overall Experience  Overall Experience 5.0 out of 5

Love the activities planned for the residents. Dad loved hearing the bagpipes played by the piper for Burns night. She also played a request for him. He was made up. These special touches make all the difference.

Reply from South Moor, n/a at South Moor Lodge Care Home

Thank you for this information, it is lovely to hear that both your father and yourself are happy with the support given. We do appreciate this.


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Overall Experience  Overall Experience 5.0 out of 5

Mum has been a resident for 3 years and has been very happy at South Moor Lodge. She is well looked after and enjoys all the meals provided. The staff are very welcoming to visitors. Mum has had a few health scares over the past year. The staff listen and takes on board any worries that I have about
Mum's health and works closely with the local doctor's team to provide the correct health care. I bring one of Mum's old friends with me every week and she is also impressed with the care provided. The home also provides activities and entertainment throughout the year which Mum has enjoyed.

Reply from South Moor, n/a at South Moor Lodge Care Home

We would like to thank you for these lovely words and we are pleased that both your mum and yourself are very happy with the care in which we provide, I will ensure this is communicated to the full Team.
Thank you.


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Overall Experience  Overall Experience 5.0 out of 5

I cannot thank the staff at this care home enough, they are kind, caring and always attentive even when their resources at stretched. I always find it clean and well maintained. They meet my mum’s particular needs daily and she always looks well cared for. I visit most days so see a lot of the staff
who are so welcoming. The lady provides lovely activities and entertainment and the ‘pub’ is a huge success in the summer months. My only criticism is the entrance and having to sometimes wait a period of time before the extremely busy staff have chance to answer the door bell. However I can see from your mission statement that this is hoping to be addressed. I have another family member in the home and who has been a resident for approximately 3 years so was very happy for this to be my mum’s home too. Thank you to the manager and all the superb staff, you’re saints in my eyes.

Reply from South Moor, n/a at South Moor Lodge Care Home

Myself and the full team would like to thank you so much for this very lovely review, It means a great deal to everyone that their hard work and dedication to all residents at South Moor Lodge are being acknowledged by relatives as well. Here at South Moor Lodge, we are always working towards improving any areas that may need changes to be made and I thank you for the information you have given and we always welcome any feedback that could support us to be even better. Thank you again and I will ensure this information and praise gets cascaded down to the full team, We do really appreciate this.


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Current Review Score: 9.6 (9.619)

Overview of Review Score

The Review Score of 9.6 (9.619) out of 10 for South Moor Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 28 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.619 for South Moor Lodge Care Home is calculated as follows: ( (228 Excellents x 5) + (81 Goods x 4) + (21 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 331 Ratings = 4.619

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for South Moor Lodge Care Home is based on 27 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 42 registered maximum number of service users is 8.4, which has been reached with 27 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 18 May 2018

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (1)

Lisa

Lisa McAnulty

Job Title: Home Manager

South Moor Lodge is led by its experienced manager, Lisa McAnulty, who supports our qualified team of care, kitchen and housekeeping staff.


Lisa joined South Moor Lodge in August 2018, having worked within the elderly care sector for 25 years. After beginning her vocation in care, as a care assistant, Lisa has worked her way up the ladder. Lisa and her team, work tirelessly to ensure that all our residents are supported, and cared for to a high standard, whilst promoting their dignity at all times.


Lisa passionately believes that we are invited to work in our residents’ home, and the empowerment of their choices, rights, independence, are fundamental to her approach to care.


Frequently Asked Questions about South Moor Lodge Care Home

What types of Care is South Moor Lodge Care Home registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does South Moor Lodge Care Home provide?

Palliative Care, Day Care, Convalescent Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does South Moor Lodge Care Home have?

There are 42 Single Rooms.

What are the Facilities & Services at South Moor Lodge Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is South Moor Lodge Care Home to the centre of Doncaster?

13.5 mile(s) as the crow flies, distance by road may be significantly further.