Our fees range from ÂŁ990 to ÂŁ1,375 per week.
Please contact us for more details about the packages we offer.
Anytime but please do try to avoid 12pm and 4pm for lunch and tea time
Plenty of onsite parking
South Moor Lodge Care Home has a Review Score of 9.6 (9.619) out of 10, based on 28 reviews in the last 2 years. Over all time South Moor Lodge Care Home has 71 reviews.
Review from Graham M (Husband of Resident) published on 26 September 2023
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Reply from South Moor at South Moor Lodge Care Home
Thank you for your feedback this is lovely to read.
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Review from M B (Resident) published on 26 September 2023
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Reply from South Moor at South Moor Lodge Care Home
This is really great to hear that you are happy and settled in.
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Review from Rosie L (Daughter of Resident) published on 25 August 2023
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Reply from South Moor, n/a at South Moor Lodge Care Home
Thank you for these lovely kind words, we will ensure the team are given this positive information.
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Review from C H (Daughter of Resident) published on 28 July 2023
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Reply from South Moor, n/a at South Moor Lodge Care Home
Thank you for these kind words, I will ensure the team are made aware that they are doing a good job.
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Review from Belinda L (Daughter of Resident) published on 19 July 2023
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Reply from South Moor at South Moor Lodge Care Home
Thank you for these kind comments and that you are happy with the standard of care your loved one is receiving.
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Review from S W (Daughter of Resident) published on 18 July 2023
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Reply from South Moor, n/a at South Moor Lodge Care Home
Thank you for these kind words, and we are happy that we are meeting all your standards.
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Review from Sally F (Daughter of Resident) published on 18 May 2023
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Reply from South Moor, n/a at South Moor Lodge Care Home
Thank you so much for this lovely review; I will inform the team.
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Review from Charles M (Son of Resident) published on 12 May 2023
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Reply from South Moor, n/a at South Moor Lodge Care Home
Thank you for your kind words, and we are really happy that you and your mum are enjoying the time spent at South Moor Lodge.
I will inform the team of this lovely review.
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Review from Marilyn M (Sister-in-law of Resident) published on 15 March 2023
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Reply from South Moor, n/a at South Moor Lodge Care Home
Thank you for these lovely words, and I'm glad you are happy with the support and care your relative is receiving. I will inform the full South Moor team.
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Review from Annette E (Daughter of Resident) published on 14 March 2023
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Reply from South Moor, n/a at South Moor Lodge Care Home
Thank you for the lovely words, I will inform the team, and we are happy that your mum enjoyed her stay with us.
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Review from Linda I (Daughter of Resident) published on 6 March 2023
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Reply from South Moor, n/a at South Moor Lodge Care Home
Thank you for completing this lovely review; from all the team at South Moor Lodge.
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Review from Dorothy K (Resident) assisted by family/friend published on 27 October 2022
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Reply from Carly-Jo Tscherniawsky, Recruitment Support at South Moor Lodge Care Home
Thank you for this lovely review and for your feedback.
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Review from Julie H (Daughter of Resident) published on 6 September 2022
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Reply from Carly-Jo Tscherniawsky, Recruitment Support at South Moor Lodge Care Home
Thank you for this feedback and the lovely words. We are always trying to develop how we can be even better.
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Review from Andrew W (Son of Resident) published on 6 September 2022
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Reply from Carly-Jo Tscherniawsky, Recruitment Support at South Moor Lodge Care Home
Thank you for this feedback. I will ensure the team is given this lovely review information.
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Review from Sandra R (Daughter of Resident) published on 10 May 2022
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Review from A T (Son of Resident) published on 31 March 2022
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Review from Peter W (Son of Resident) published on 23 March 2022
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Review from Wendy B (Daughter of Resident) published on 8 September 2021
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Reply from Lisa McAnulty, Manager at South Moor Lodge Care Home
Thank you so much for taking the time to write a review, and for your lovely comment about your mum enjoying the activities and singing! I will make sure to pass these on; it really does make a difference in receiving such positive feedback at the moment. Thanks again.
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Review from Della J (Friend of Resident) published on 26 August 2021
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Review from Adam W (Son of Resident) published on 22 April 2021
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Reply from Lisa McAnulty, Home Manager at South Moor Lodge Care Home
Thank you so much for taking the time to write a review, and for your lovely comments about both myself and the team. I will make sure to pass these on; it really does make a difference in receiving such positive feedback at the moment. Thanks again.
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The Review Score of 9.6 (9.619) out of 10 for South Moor Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.6 out of 5 from 28 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.619 for South Moor Lodge Care Home is calculated as follows: ( (228 Excellents x 5) + (81 Goods x 4) + (21 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 331 Ratings = 4.619
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for South Moor Lodge Care Home is based on 27 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 42 registered maximum number of service users is 8.4, which has been reached with 27 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 18 May 2018
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Job Title: Home Manager
South Moor Lodge is led by its experienced manager, Lisa McAnulty, who supports our qualified team of care, kitchen and housekeeping staff.
Lisa joined South Moor Lodge in August 2018, having worked within the elderly care sector for 25 years. After beginning her vocation in care, as a care assistant, Lisa has worked her way up the ladder. Lisa and her team, work tirelessly to ensure that all our residents are supported, and cared for to a high standard, whilst promoting their dignity at all times.
Lisa passionately believes that we are invited to work in our residents’ home, and the empowerment of their choices, rights, independence, are fundamental to her approach to care.