Our fees range from ÂŁ990 to ÂŁ1,375 per week.
Please contact us for more details about the packages we offer.
Anytime but please do try to avoid 12pm and 4pm for lunch and tea time
Plenty of onsite parking
South Moor Lodge Care Home has a Review Score of 9.6 (9.619) out of 10, based on 28 reviews in the last 2 years. Over all time South Moor Lodge Care Home has 71 reviews.
Review from S J (Daughter of Resident) published on 11 October 2018
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Medical prescriptions seem slow to become dispensed. The activity programme appears to be improving though activities to stimulate all residents are
Generally satisfied that our parent is now a resident.
Reply from Lisa McAnulty, Home Manager at South Moor Lodge Care Home
Thank you for taking the time to complete this review and to make you aware that we take on board facilities being rated as satisfactory, we will continue to work towards improving our service.
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Review from Amanda R (Niece of Resident) published on 12 June 2018
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Review from David H (Resident) assisted by family/friend published on 26 March 2018
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Review from H M (Niece of Resident) published on 6 March 2018
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Review from Eileen M (Resident) published on 14 December 2017
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Review from C R H (Resident) assisted by family/friend published on 19 October 2017
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Review from Penny M (Daughter-in-law of Resident) published on 12 September 2017
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All have shown compassion, despite the stressful nature of the differing needs of the residents, offering sympathy, humour and patience at all times.
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Review from Herbert G (Brother-in-law of Resident) published on 25 July 2017
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Review from M M (Friend of Resident) published on 19 July 2017
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Review from Olga S (Resident) published on 13 July 2017
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Review from Leah C (Daughter of Resident) published on 10 July 2017
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The Review Score of 9.6 (9.619) out of 10 for South Moor Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.6 out of 5 from 28 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.619 for South Moor Lodge Care Home is calculated as follows: ( (228 Excellents x 5) + (81 Goods x 4) + (21 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 331 Ratings = 4.619
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for South Moor Lodge Care Home is based on 27 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 42 registered maximum number of service users is 8.4, which has been reached with 27 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 18 May 2018
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Job Title: Home Manager
South Moor Lodge is led by its experienced manager, Lisa McAnulty, who supports our qualified team of care, kitchen and housekeeping staff.
Lisa joined South Moor Lodge in August 2018, having worked within the elderly care sector for 25 years. After beginning her vocation in care, as a care assistant, Lisa has worked her way up the ladder. Lisa and her team, work tirelessly to ensure that all our residents are supported, and cared for to a high standard, whilst promoting their dignity at all times.
Lisa passionately believes that we are invited to work in our residents’ home, and the empowerment of their choices, rights, independence, are fundamental to her approach to care.