Sutton Lodge Residential Home

Ashmere Nottinghamshire Ltd, Priestsic Road, Sutton-in-Ashfield NG17 2AH
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9.5 82 Reviews
  • Sutton Lodge Residential Home, Sutton-in-Ashfield
Sutton Lodge Residential Home is rated band 5 by Nottinghamshire County Council, meets all CQC requirements and has also achieved a 5 rating by the food standards agency.

The home is purpose built and situated near the centre of Sutton in Ashfield making it ideal for local amenities. The home specialises in Dementia care along with caring for the younger physically disabled offering long and short term care as well as facilities to provide day care.

Staff have a great deal of experience in maintaining a calm and pleasing environment which is beneficial to good mental health, with up to thirty-nine residents all receiving a personal service.

Activities play a big part in the home and on offer there are a wide range of events catering to each individuals needs. Some examples include: baking, arts & crafts, gardening, exercise, life skills and pet care. Other specialist therapies are also available. These can include reminiscence therapy, doll therapy and complimentary therapies. The home also has its own sensory room.

There are two other Ashmere care facilities in close proximity which allows for a greater versatility and sharing of care expertise.

Everyone is welcome to drop in and say hello. There will always be someone happy to help you and to show you around.

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Care Provided by Sutton Lodge Residential Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 42 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Asperger Syndrome
  • Bariatric Care/Obesity
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Angela Haskey (Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (42)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2008

Funding & Fees Guide for Sutton Lodge Residential Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £952 – £1,075
    • Self-Funded Residential Dementia Care £1,057 – £1,177
    • RESPITE Self-Funded Residential Care £952 – £1,075
    • RESPITE Self-Funded Residential Dementia Care £1,057 – £1,176
  • (these prices are only a guideline, please contact Sutton Lodge Residential Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Sutton Lodge Residential Home Reviews (82)

Total of 82, showing 21-40
9.5

Sutton Lodge Residential Home has a Review Score of 9.5 (9.504) out of 10, based on 12 reviews in the last 2 years. Over all time Sutton Lodge Residential Home has 82 reviews.

Overall Experience

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Review from J G (Brother-in-law of Resident) published on 23 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Nice home.
Very clean.
Very helpful.

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Review from Christine G (Daughter of Resident) published on 23 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The Sutton Lodge staff have been absolutely brilliant with Mamma and all the residents. They are very caring and compassionate and can never do enough; they always keep us informed about any changes and keep us up to date with all their care and needs. One lady is always helpful and there for us whenever
I ring or call, as are all the staff. The care and love they give the residents are 100%.

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Review from Kerry R (Daughter of Resident) published on 23 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The activities coordinator was fabulous. I was impressed with all the activities she has organised. She explained all the things she gest the residents to do. My mum seems a lot happier during her stay here. My mum has been painting and joining in with a lot of the organised activities. Thank you, and
a big thank you to all the staff.

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Review from Pam B (Daughter of Resident) published on 23 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with the care taken over Mum. The staff are all fun and happy - brilliant for the residents.

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Review from Keith H (Brother of Resident) published on 23 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very enjoyable experience on every occasion that we come here to visit my sister. Always a warm welcome. Also, my wife and I are very happy to know that she is very well looked after. A huge thank you to all the carers at Sutton Lodge. Thank you.

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Review from Karen B (Daughter of Resident) published on 23 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It is now over two years since Dad has been with you. He is so settled and looks like a different person to the man in 2020. The staff look after him very well and do everything possible - it is wonderful he goes out in the sunshine - he loves it! Thank you so much - especially for taking him on the
boat trip. The cooks even make him real chips - what more can he ask for. A big thank you.

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Review from Mandy B (Daughter of Resident) published on 23 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

One lady is very professional and has made myself and my family feel happy to leave out mum in good hands. Keep us well updated with any issues. Sutton Lodge is a very pleasant place. Thank you so much for looking after our mum. A bight thank you to all the staff.

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Review from Elaine M (Friend of Resident) published on 22 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Everyone is very nice and friendly. As I travel from Sheffield, very helpful in fitting me in with visits.

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Review from J F (Daughter of Resident) published on 20 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Sutton Lodge care home staff are all extremely caring, nothing is too much trouble for them. My dad has really been settled into Sutton Lodge. Having been diagnosed with Alzheimer's in 2018, I was worried about how he would settle, but the staff have been amazing, making sure he is comfortable and safe
at all times. I cannot praise the care home enough; it is truly outstanding.

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Review from D W (Daughter-in-law of Resident) published on 15 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This was my first visit, and I was quite nervous. Felt at ease immediately and felt very welcome. Was very impressed with the decor and facilities. Cleanliness was very good. Relative was comfortable and full of praise, mostly as her condition gives ups and downs. You never know what life will throw
at you and this gives me confidence in the future. There are wonderful, committed people in their world.

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Review from Geoff W (Son of Resident) published on 15 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care my mum has received at Sutton Lodge is second to none. She is now a permanent resident, and the attention she receives is making a hard-to-please woman happy!

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Review from G B (Sister-in-law of Resident) published on 10 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Today covers a clean room, friendly staff, food smells beautiful. Wasn't allowed to go far as yet cause of Covid. My cousin is in another home - this is far better.

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Review from Chris W (Son of Resident) published on 10 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Absolutely wonderful staff, every one of them. It's a huge relief to know my mum is in such a caring environment.

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Review from T B (Daughter of Resident) published on 2 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have nothing but absolute praise for Sutton Lodge care home and its staff.
They have cared for my elderly mum for the past two years, during the most difficult times we've ever witnessed.
She has 24hour care, three meals plus treats every day, activities and entertainers. Also, very importantly
she has company. Well done and thank you, Sutton Lodge. 10/10

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Review from Jane C (Daughter of Resident) published on 9 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been with you for almost a year. In this time, she has been treated with great care and respect. So much so, that when her recovery from her fall was over, she did not want to leave Sutton Lodge! So we made arrangements for her to say. She is now a lot healthier due to better nutrition, and
she feels safe and enjoys all the company. Thank you for all you do.

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Review from R I (Son of Resident) published on 25 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care at Sutton Lodge is second to none. As I live some distance away, it's very important to me that she is in a place where she is loved and treated as one of the family. The home and grounds are well maintained to a very high standard. However, without the carers who care for our loved ones, it
would just be a home. The people are the ones who deliver and should be commended daily.

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Review from J T (Granddaughter of Resident) published on 19 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandmother has been a resident of Sutton Lodge care home since the beginning of the Pandemic, March 2020. Although these continue to be difficult times, the care she receives is exemplary. The staff go above and beyond to ensure relatives have as much contact as possible.

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Review from Jason M (Son of Resident) published on 5 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visited my mum, who looked in fantastic health. The staff were really great with helping my mum out to visit me in the tea room. Fantastic once again, thank you.

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Review from Penelope D (Niece of Resident) published on 30 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When my auntie was admitted to the home, I was very impressed with the homes communications skills. The senior on the phone made sure I was happy and understood everything that was going on. I'm very happy with how she's settled in. Couldn't ask for anything more.

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Review from Lyndsey P (Granddaughter of Resident) published on 23 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can't thank all the staff enough for how they looked after my gran; they made her feel like one of the family. The activities that are there for the residents are amazing; it was lovely to see Gran so happy, and she loved the company and all the attention she got. Thank you all at Sutton Lodge.

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Current Review Score: 9.5 (9.504)

Overview of Review Score

The Review Score of 9.5 (9.504) out of 10 for Sutton Lodge Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 12 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.504 for Sutton Lodge Residential Home is calculated as follows: ( (83 Excellents x 5) + (50 Goods x 4) + (6 Satisfactorys x 3) + (2 Very Poors x 1) ) ÷ 141 Ratings = 4.504

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Sutton Lodge Residential Home is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 42 registered maximum number of service users is 8.4, which has been reached with 11 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 9 Jul 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (4)

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Meet the Team (1)

Angela

Angela Haskey

Job Title: Home Manager

Joined: 2000

Angela has joined our team in early 2023 as a registered care home Manager after having extensive experience as a home and area manager in the Notts/Dshire area. She has a wealth of experience in the care sector as a whole and is an expert in dementia care. Angela manages Sutton Lodge care home which has been awarded the converted Dementia Quality Mark.