Tuxford Manor Care Home

143 Lincoln Road, Tuxford, Newark, Newark-on-Trent NG22 0JQ
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9.9 82 Reviews
  • Tuxford Manor Care Home, Newark-on-Trent
This home is accredited with Nottingham County Council's Dementia Quality Mark, which recognises care services that meet the needs of residents living with dementia*

Tuxford Manor is a popular care home set in beautiful gardens, with views onto open countryside. The care team specialises in providing quality residential and dementia care.

The home is tastefully decorated to create a warm and homely environment for the residents, while providing quality relationship-centred care. Tuxford Manor has a large, beautiful garden in a tranquil countryside setting.

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Care Provided by Tuxford Manor Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 46 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Korsakoff Syndrome
  • Multiple Sclerosis
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Bev Waylen (Home Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (40)
    • Couples/Companion Rooms (3)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2006
    • Number of floors: 2

Funding & Fees Guide for Tuxford Manor Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Large carpark at Tuxford Manor


Tuxford Manor Care Home Reviews (82)

Total of 82, showing 1-20
9.9

Tuxford Manor Care Home has a Review Score of 9.9 (9.904) out of 10, based on 31 reviews in the last 2 years. Over all time Tuxford Manor Care Home has 82 reviews.

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Review from T B (Daughter of Resident) published on 18 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I came to visit dad on Saturday, I had such a reaffirming of the care shown to the residents. Sat with dad while he slept, I heard two of the carers singing to the residents while showering them. It was nice to know that even without family members present they still devoted their time and care to the
residents.

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Review from Michael F (Husband of Resident) published on 28 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Due to the short time my wife has been in Tuxford Manor Care Home, I have found the management and staff have kept me well informed on everything that has to do with her health and welfare. For which I am truly grateful and thank them for that and know how hard they all work. A big thank you to all.

Reply from Bev Cooper, Home Manager at Tuxford Manor Care Home

Thank you so much for your review, we are delighted that she is doing so well and has flourished since being here at the home.


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Review from Julie W (Daughter of Resident) published on 24 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been here for about 4 years.
We are all very happy with Tuxford Manor and the staff.
Couldn't be better cared for.
Thank you all.

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Review from L H (Daughter of Resident) published on 17 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum went into care at Tuxford Manor at the end of October 2024. This was a very stressful time for me and my husband, I have got to say this is a fabulous care home, very caring and compassionate, like one big family. They understood our concerns and made it easier for her to transition into full-time
care. I love going to see her here and I know she is looked after and safe.

Reply from Bev Cooper, Home Manager at Tuxford Manor Care Home

Thank you so much for a lovely review, it's brilliant how you have become a part of our family here at the Manor. We can't wait for the better weather and to make the ideas we have come into play. Thank you again.


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Review from A C (Brother of Resident) published on 17 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother is a resident at Tuxford Manor. I would like to express my best wishes and immense gratitude to the management and staff. They have shown compassion and warmth to my brother, which I will eternally remember. Words cannot express how grateful I am. Thank you all so very much.

Reply from Bev Cooper, Home Manager at Tuxford Manor Care Home

Thank you so much for your kind words, it was an absolute pleasure and privilege to care for your brother. Take good care of yourself and I'll be in touch soon.


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Review from T C (Sister-in-law of Resident) published on 17 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The facility care manager is amazing! The care staff and nursing staff are attentive and compassionate. Through my entire experience at Tuxford Manor visiting my brother-in-law, I've been beyond impressed with how willing, supportive and understanding they've been. Would highly recommend this facility.
Heartfelt thanks.

Reply from Bev Cooper, Home Manager at Tuxford Manor Care Home

Thank you so much for your recommendation. We are proud of the home and I am super proud of the staff here. To care for someone is a privilege and we are so glad we were entrusted to do this. The added bonus was to meet you both. Take good care.


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Review from R L (Husband of Resident) published on 4 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff at Manor Lodge are marvellous. Our wedding anniversary is on October 3rd, I brought buns and cake in on October 2nd and asked if we could have 3 plates for tomorrow. "Yes, of course, why did you not tell a member of staff it was your anniversary?" (I never gave it thought, men never do!). We were
greeted with a plate full of sandwiches and drinks. Thank you all. It made a nice afternoon.

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Review from C C (Son of Resident) published on 9 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum had a fall and was in hospital for 2 weeks. The hospital doctor said she couldn't walk or sit in a chair unaided. She couldn't use the toilet or ear and drink unaided. After one month at Tuxford Manot she is walking with her trolley, sitting up, eating and drinking unaided. Using the toilet unaided.
She has made a remarkable recovery all due to the wonderful staff and carers and the professional care they have provided.

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Review from P W (Son of Resident) published on 7 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been a resident for over 18 months now and I can honestly say that from the first day Mum arrived after being transferred from the hospital on a temporary visit that we decided Mum was so well looked after and made to feel so welcome that we decided not to move her and was 100% the best decision.

Reply from Bev Waylen, Home Manager at Tuxford Manor Care Home

Thank you so much for having faith in us to care for Mum, she is a delight to take care of, thank you once again


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Review from Sandra M (Daughter of Resident) published on 15 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff always willing to help even though they are always busy. Staff and management always on hand to answer any queries or questions I had while Mum was staying with them.

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Review from J M (Wife of Resident) published on 5 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff from the manager down work with you to give a lovely atmosphere and are always very helpful.

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Review from D J (Son of Resident) published on 9 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Great service.
Friendly staff.
Very good communication.
Peace of mind my father is being well catered for.
Cannot fault.

Reply from Bev Waylen, Home Manager at Tuxford Manor Care Home

Thank you so much, we are glad you're happy with the care we provide for your lovely dad.


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Review from M H (Son of Resident) published on 15 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Tuxford Manor: A Care Home Like No Other. Located in the picturesque countryside. Tuxford Manor has gained a stellar reputation as the best care home in the area. Residents have access to the secure outdoors and enjoy fresh air, and plants and are allowed to do a little gardening. As a concerned individual,
you want nothing but the finest services for your loved ones. The dedicated staff at Tuxford Manor is truly exceptional. The manager is an expert on dementia and care. They provide personal hairdressing, beauty and care services to the residents. My mother who had dementia had her remaining time spent in care with amazing staff. I could not wish for a better final resting than Tuxford Manor. A big thank you to all the staff, especially my mother's personal carer. I mention Tuxford Manor to anyone looking for a care home within the area, amazing place!

Reply from Bev Cooper, Home Manager at Tuxford Manor Care Home

Thank you so much for your kind words, we were honoured to care for your mum


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Review from Timothy J (Resident) published on 25 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Wonderful, caring staff, nothing's too much trouble. All staff are very kind.

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Review from Cheryl W (Daughter of Resident) published on 24 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been at Tuxford Manor Care Home for a year and the care home staff, without exception, have been outstanding. They have a great rapport with him and genuinely care for his welfare during what has been a difficult time with his wife's health problems. They are always happy to chat with
us and respect our opinions. The staff themselves seem happy in their jobs which must reflect positively on the management of the care home.
Dad would like to pass on his comments that in his view "they are all absolutely wonderful".

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Review from Vicky M (Daughter of Resident) published on 19 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum is in Tuxford Manor Care Home suffering with Alzheimer's disease and went into the care home early summer 2023. She settled in very quickly and has a lovely bedroom overlooking the garden and fields which has always been important to Mum. The staff are lovely and always come over to say hello
to me too. My dad was also in there for a few years but his issues were more physical. He also enjoyed the company and was able to talk to staff. Mum enjoys having other people around and can walk around freely, both in the home and garden. Some of the staff are still there from when my dad went in which was nice when I had to take Mum there last year. My dad kept falling over and Mum has had a couple of falls but I've always been kept informed and helped in different ways. My dad passed away during the second Covid spell but the home was very helpful at this time. The manager and all the senior members of staff are always happy to oblige. Thank you.

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Review from Cheryl D (Daughter of Resident) published on 18 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The management and care home staff know how to meet my mother's needs, and are very supportive of not just the resident, but mindful of the impact on the family. This is something we have never experienced in other care homes. The statement that resonated for me was, we are not just responsible for
the welfare of our residents, we are also responsible for the welfare of family members, especially those who are struggling to cope with seeing loved ones with dementia/mental health problems.

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Review from Craig W (Son of Resident) published on 18 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been residing at Tuxford Manor Care Home since the end of August 2023 and the whole experience has been excellent.
The management were extremely helpful during the transition and made the move from home to care home very smooth and not stressful at all.
The whole staff team are very
approachable, always smiling, nothing is too much trouble and my mother is getting first-class care around the clock.
The facilities are excellent, the entrance has lovely decor and extremely welcoming. The rooms are of adequate size and during the good weather, my mother loved sitting in the beautiful gardens.
Overall, we have been very impressed with Tuxford Manor and rate it very highly.

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Review from Carole B (Wife of Resident) published on 18 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dearest husband was a resident at Tuxford Manor Care Home since April 2021. He settled in very well and was really happy and content. The carers communicated well with him. The food is excellent. His room was spotless as was the whole of the home.
They have entertainment for the residents, chair
exercises every fortnight and interaction and activities during the week.
When a GP is required, he is very prompt and efficient.
If I had a choice of going to a care home, Tuxford Manor would be my choice.

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Review from J M (Daughter of Resident) published on 18 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A high standard of care is given at all times. The manager always has time to talk to the family about any concerns we have, in particular while Mum has been ill. The home is clean and welcoming, and the gardens beautiful.

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Current Review Score: 9.9 (9.904)

Overview of Review Score

The Review Score of 9.9 (9.904) out of 10 for Tuxford Manor Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 31 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 31 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.904 for Tuxford Manor Care Home is calculated as follows: ( (335 Excellents x 5) + (27 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 366 Ratings = 4.904

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Tuxford Manor Care Home is based on 31 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 46 registered maximum number of service users is 9.2, which has been reached with 31 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 19 May 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (23)

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Meet the Team (1)

Bev

Bev Waylen

Job Title: Registered Manager

Joined: 2012

Registered Manager


Frequently Asked Questions about Tuxford Manor Care Home

What types of Care is Tuxford Manor Care Home registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Tuxford Manor Care Home provide?

Palliative Care, Day Care, Convalescent Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Tuxford Manor Care Home have?

There are 40 Single Rooms and 3 Couples/Companion Rooms.

What are the Facilities & Services at Tuxford Manor Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Tuxford Manor Care Home to the centre of Newark-on-Trent?

11.3 mile(s) as the crow flies, distance by road may be significantly further.